
Customer Success Manager Intern — Jinn AI
With opportunity to convert into a full time role
Location: Bengaluru / Remote
Duration: 3–6 months
About Jinn AI
Jinn AI is building AI-powered conversation intelligence solutions that help businesses understand, improve, and automate customer conversations.
What You’ll Do
- Work closely with customers to understand their needs and help them get value from Jinn AI.
- Support onboarding, product adoption, and day-to-day customer success.
- Track customer feedback, issues, and requests, and coordinate with the product/engineering teams.
- Analyze customer usage and identify opportunities to improve engagement and retention.
- Prepare customer reports, insights, and regular business reviews.
- Help build scalable customer success processes and documentation.
What We’re Looking For
- Strong communication and interpersonal skills.
- Highly organized, proactive, and comfortable taking ownership.
- Good analytical and problem-solving ability.
- Comfortable working with Excel/Google Sheets and learning new tools quickly.
- Interest in SaaS, AI, startups, and working directly with customers.
- Prior internship/project experience in customer success, operations, consulting, sales, or analytics is a plus.
Internship Stipend: 15k - 25k/month
What you’ll get: Hands-on experience working with real customers, exposure to AI/SaaS, and the opportunity to work closely with the founding team in a fast-growing startup.

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About My Client Company
We're building the learning infrastructure that transforms AI agents into true digital workers. While today's agents can reason and plan, they fail to do meaningful work because they lack real experience operating in apps. My Client Product gives agents continuously improving, reusable skills across 1000+ production-grade app connectors including Gmail, Linear, and Hubspot. We handle authentication, tool routing, retries, failure handling, and observability, making every action safe and dependable.
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Every enterprise is racing to make AI work — not as a demo, but as infrastructure that runs their business. My Client Product is becoming the critical layer that makes this possible: the platform that connects AI agents to 250+ real-world applications with production-grade auth, execution, and reliability.
We've built this for the cloud. Now we need to build it for the enterprise — and that means rethinking the platform from the ground up with the right abstractions, primitives, and architectural decisions that let us serve a massive, diverse set of enterprise customers without bespoke engineering for each one. This is a founding role.
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