Inside Sales Associate

About TorqWars

TorqWars is building India's competitive RC racing. We are a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league, and a D2C store for RC cars and parts. Our first arena opens soon in Bandra, Mumbai, and we are backed by The Foundery. Our mission is to make battling with machines a real sport. You will be part of the founding team that opens our first arena.

Role overview

You will be the first point of contact for our customers. You will handle calls, WhatsApp and social media enquiries, convert them into bookings for birthday parties, school visits, group sessions and corporate events, and resolve customer issues for the arena and the online store.

Key responsibilities

• Respond to inbound calls, WhatsApp, Instagram DMs and website enquiries.
• Share packages and quotations, confirm bookings and collect advance payments.
• Follow up on leads and our pre-launch waitlist.
• Manage the booking calendar and slot availability.
• Handle complaints, refunds, and delivery and return queries for online orders.
• Keep the CRM up to date and share a weekly report on enquiries, conversions and feedback.
• Support the front desk at events and during the arena launch.

KPIs

Bookings closed and advance collected, response time, lead conversion rate and customer satisfaction (CSAT).

Requirements

• 1+ years in inside sales, tele-sales, bookings, hospitality or customer support.
• Fluent spoken English and Hindi. Marathi is a plus.
• Comfortable on calls through the day and closing sales.
• Good with CRM tools or Excel.
• Available on weekends.

Good to have

Experience at a family entertainment centre, hotel, events company or D2C brand.

How we assess

A quick AI voice interview with your camera on (about 20 minutes, five main questions): real customer conversations (a booking you closed, an upset customer and a lead that went quiet), a short role-play of a birthday-party enquiry for our arena, and what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for warmth, honesty, reliability and energy. Recent hands-on work matters more than total years, and we speak to references before any offer.

Your first 90 days

The CRM and booking calendar set up and kept current; fast replies on calls, WhatsApp and Instagram; and the pre-launch waitlist turned into arena bookings.

What we offer

A founding role in customer experience, incentives on bookings, and growth into a team lead role as we open more arenas.

Location

Work from office, Mumbai: our Bandra arena, with time at our Worli office, including weekend shifts.

Hiring process

A short AI interview, a call with the hiring manager, a short role-play of customer calls for shortlisted candidates, a meeting in Bandra with reference checks, and an offer within 1 week of the first call.

When you apply, share

• Your current role, and one number from it (calls handled, conversion or rating).
• Current and expected CTC, and notice period.

Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.

Key Responsibilities

1. Lead Management and Sales Conversion

Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.

Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.

Understand customer requirements and recommend appropriate products based on their needs and budget.

Explain product features, pricing, applications, and usage accurately.

Handle objections relating to pricing, product suitability, functionality, and installation.

Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.

2. Follow-ups and Pipeline Management

Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.

Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.

Update the CRM or lead-tracking system regularly.

Re-engage previous enquiries during promotional campaigns and festive offers.

Ensure every assigned lead is tracked and has a clear next step.

3. Customer Relationship Management

Deliver a professional and positive customer experience throughout the sales journey.

Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.

Follow up with customers after purchase to understand their experience.

Encourage satisfied customers to share reviews, testimonials, and referrals.

Escalate product or service issues to the relevant team and follow up until resolution.

4. Sales Reporting and Marketing Support

Achieve monthly sales and lead-conversion targets.

Track daily calls, connected conversations, follow-ups, conversions, and pending leads.

Prepare regular sales reports for the reporting manager.

Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.

Support partner and creator campaigns by engaging and converting the leads they generate.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

Monthly sales revenue against assigned targets.

Lead-to-order conversion rate.

Response time for new enquiries.

Number and quality of customer conversations.

Follow-up consistency and pipeline management.

Customer experience and issue resolution.

CRM accuracy and timely reporting.

Average order value and relevant product upgrades or bundles.

Candidate Requirements

Must Have

1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.

Proven ability to achieve sales targets and convert enquiries into orders.

Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus

📍 Basavanagudi, Bengaluru

💼 Experience: 1–2 Years

💰 CTC: Up to ₹8 LPA (₹5 LPA Fixed + ₹3 LPA Variable)

🏢 Full-Time | On-Site | 6 Days

⚡ Immediate Joiners Required

We’re looking for candidates with experience in Inside Sales / Sales / Counselling, strong communication skills, and fluency in English & Kannada.

🚨 We’re Hiring | Inside Sales Specialist

📍 Location: JP Nagar, Bengaluru

💼 Experience: 1–2 Years

🏢 Work Mode: Full-Time | On-Site | 6 Days

💰 CTC: Up to ₹8 LPA (₹5 LPA Fixed + ₹3 LPA Variable)

⚡ Immediate Joiners Required

Key Responsibilities:

• Counsel students and their families

• Develop and execute sales strategies

• Track and improve sales performance

• Enhance the overall sales process and customer experience

Requirements:

• Bachelor’s degree or Post-Graduation

• 1–2 years of experience in Sales/Counselling

• Fluency in English & Kannada

• Strong communication and interpersonal skills

📩 Interested candidates can share their updated resume.

#Hiring #HiringNow #InsideSales #InsideSalesSpecialist #SalesJobs #SalesHiring #CounsellingJobs #BangaloreJobs #BengaluruJobs #JPagarJobs #JobsInBangalore #ImmediateJoiners #SalesCareers #JobOpening #CareerOpportunity #HelloMentor

🚨 We’re Hiring | Inside Sales Specialist

📍 Location: JP Nagar, Bengaluru

💼 Experience: 1–2 Years

🏢 Work Mode: Full-Time | On-Site | 6 Days

💰 CTC: Up to ₹8 LPA (₹5 LPA Fixed + ₹3 LPA Variable)

⚡ Immediate Joiners Required

Key Responsibilities:

• Counsel students and their families

• Develop and execute sales strategies

• Track and improve sales performance

• Enhance the overall sales process and customer experience

Requirements:

• Bachelor’s degree or Post-Graduation

• 1–2 years of experience in Sales/Counselling

• Fluency in English & Kannada

• Strong communication and interpersonal skills

Job Title: Inside Sales Specialist

Experience: 1 – 3 Years

Location: VV Puram, Bengaluru

Work Mode: Full-Time | On-Site | 6 Days

CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )

Notice Period: Immediate to 7 Days

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-2 years in sales .
• Languages: Fluency in English and Kannada is required.
• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.

• Develop and execute sales strategies to meet revenue targets.

• Track and analyze sales performance to identify improvements.

• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.

• Experience: 1-5 years in sales.

• Languages: Fluency in English and Kannada is Mandatory.

• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves

• Long vacation during new year

• PF, Health Insurance, Team Lunches

• Great job satisfaction

• Immense learning & personal development

Additional Details:

• Job Title: Inside Sales Specialist

• CTC: 8LPA (5 LPA Fixed + 3 LPA Variable)

• Working Location: VV Puram, Bangalore

• Job Type: Full Time (On site)

• Working Days: 6 days

• Experience: 1-5 years

• Immediate Joiners required.

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Job Title: Inside Sales Specialist

Experience: 1 – 3 Years

Location: VV Puram, Bengaluru

Work Mode: Full-Time | On-Site | 6 Days

CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )

Notice Period: Immediate to 7 Days

Role Description:

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.

Qualification:

• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-2 years in sales .
• Languages: Fluency in English and Kannada is required.
• Skills: Strong communication, interpersonal, and presentation skills.

Perks and Benefits:

• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Job Description:

We are seeking a proactive and persuasive candidate to join our fast-paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert leads into prospects and contribute to the company’s sales pipeline.

Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

WhatsApp blast and email marketing to be carried out.

⸻

Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).