Customer support Quality Analyst

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Location: Goregaon East

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Role Type: Corporate HO-Based

Job Summary

We are looking for a Corporate Quality MIS Analyst with 3–7 years of experience in the Automotive, Wiring Harness, or Auto Components industry. The candidate will be responsible for consolidating quality data from multiple plants, analysing Quality KPIs, preparing MIS reports and dashboards, and providing management-level insights for quality improvement.

Key Responsibilities

Consolidate plant-wise Quality MIS, KPIs, and performance reports.

Analyse PPM, rejection, rework, FPY, customer complaints, CAPA, and 8D data.

Prepare quality MIS reports, dashboards, trend analysis, and management presentations.

Coordinate with Plant Quality Teams to ensure timely and accurate data submission.

Identify quality trends, deviations, recurring issues, and improvement opportunities.

Maintain standardized Corporate Quality MIS formats, databases, and reporting systems.

Support management reviews with accurate quality data and analytical insights.

Track plant-wise quality performance and highlight gaps against defined targets.

Key Requirements

3–7 years of experience in Quality MIS / Quality Reporting within Automotive, Wiring Harness, or Auto Components.

Strong understanding of Quality KPIs, MIS reporting, and data analysis.

Advanced proficiency in MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and dashboards.

Good knowledge of PowerPoint and management presentation preparation.

Knowledge of 7 QC Tools, 8D, CAPA, Root Cause Analysis, PPM, Rejection, Rework, and FPY.

Strong analytical, coordination, communication, and reporting skills.

Experience coordinating with multiple plant/quality teams will be preferred.

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Company: Vi-Son Cables Pvt. Ltd.

Location: Mumbai – Corporate Office

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Job Summary

We are looking for a Quality MIS Analyst with experience in the Automotive, Wiring Harness or Auto Components industry to manage Corporate Quality MIS and reporting. The role will be responsible for consolidating quality data from all plants, analysing KPIs and preparing reports and dashboards for Management.

Key Responsibilities

• Consolidate plant-wise Quality MIS, KPIs and performance reports.
• Analyze PPM, rejection, rework, FPY, customer complaints, CAPA and 8D.
• Prepare MIS reports, dashboards, trend analysis and Management presentations.
• Coordinate with Plant Quality Teams for timely and accurate data.
• Identify quality trends, deviations and improvement areas.
• Maintain standardized Corporate Quality MIS and databases.

Key Requirements

• 3–7 years of experience in Automotive / Wiring Harness / Auto Components Quality.
• Strong knowledge of Quality MIS, Quality KPI reporting and data analysis.
• Proficiency in MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, dashboards and PowerPoint.
• Knowledge of 7 QC Tools, 8D, CAPA and Root Cause Analysis.
• Strong analytical, coordination and communication skills.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

Position: Test Engineer

Company : Mayura Consultancy Services

Experience: 2 to 4 yrs

Location : Bangalore

Work Location: Work From Home(WFH)

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website :

https://www.mayuraconsultancy.com/careers/test-engineer-opening-mcs?r=jlp

MCS is seeking a meticulous and detail-oriented experienced Test Engineer with minimum of 2 Years of relevant experience to join our team. As a Test Engineer, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience of 1-2 years as a Test Engineer.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Be the person who makes sure our products actually work for the people who use them.

Daemon Ventures is a US technology company that builds and runs internet businesses with a very small team and heavy use of AI. We are hiring a full-time QA tester to see our products through our customers' eyes. You will use our live products the way a real customer would, every day, and make sure that nothing broken, confusing or inconsistent goes unnoticed.

What you'll do

- Every day, go through our live products as a new customer would: sign up with a real email address, check that the emails arrive, use the core features, pay, cancel and ask for help. Do this on your phone and on a computer.

- Test new products and significant changes before and after they go live.

- Report what you find clearly:

- the steps to reproduce it

- what you expected

- what actually happened

- a screenshot or screen recording

- how much it matters to a customer

- Re-test every fix, and mark it done only when it really works.

- Notice what nobody asked you to check: a price that doesn't match, an email that lands in spam, a page that's confusing on a small screen.

- Suggest what should be checked automatically, so the same problem is caught immediately next time.

Who you are

- Meticulous and persistent. You finish every flow end to end, including the steps after the first screen.

- A clear writer in English. Anyone can reproduce your report without asking you a question.

- Reliable. You keep a daily rhythm without being chased, and you report the real state, including "I couldn't finish this, and here's why."

- Good judgment about what matters. You can tell a bug that loses customers from a cosmetic one.

- Comfortable working remotely, independently and alongside AI. Much of our building and operations is automated, and your reports go straight into that work.

Details

- Full-time and remote, within India. You would be engaged as an independent contractor, paid monthly.

- Experience: 1–3 years of manual testing of web or mobile products.

- Helpful: browser developer tools, mobile testing and a bug tracker.

- Pluses, not requirements: API testing (e.g. Postman), basic SQL, or some exposure to test automation.

- Pay: ₹6–9 LPA, based on experience.

- Process:

1. A short application that includes a practical test (about 30–45 minutes).

2. A conversation or two.

3. A first month working together on the real work.

To apply: https://docs.google.com/forms/d/e/1FAIpQLSfiuw46fmKgdxHJgrheYJi9R2xDVFvvzQNnnvL2vzJSCUA3_Q/viewform

The form includes the practical test. Please don't send a CV alone; the test is how we'll get to know you.

We are looking for a detail-oriented QA Manual Engineer to join our growing team. In this role, you will play a key part in ensuring the quality and reliability of our products by designing and executing test strategies across the full development lifecycle.

You will collaborate closely with developers, product teams, and stakeholders to deliver high-quality software solutions within the insurance domain.

Responsibilities:

• Develop and own a clear QA strategy aligned with product and business goals
• Plan, prioritize, and coordinate testing activities across projects
• Design and execute detailed test plans, test cases, and test scenarios
• Perform thorough regression testing to ensure stability after bug fixes
• Identify, document, and track bugs, ensuring timely resolution before release
• Collaborate with developers to improve product quality and ensure QA alignment
• Conduct integration and end-to-end testing across systems
• Triage incoming bugs and incidents, troubleshooting issues as needed
• Support Agile processes and actively participate in sprint activities
• Provide feedback and suggestions to continuously improve QA processes

Requirements:

• Proven experience in manual testing and a solid understanding of QA methodologies
• Working knowledge of the software development lifecycle (SDLC)
• Experience with tools such as Jira (or similar bug tracking and test management tools)
• Good English communication skills (written and spoken)
• Strong analytical mindset and attention to detail
• Ability to collaborate effectively within cross-functional teams
• Proactive attitude with a willingness to learn and grow

Nice to Have:

• Experience writing integration or end-to-end test scenarios
• Exposure to Agile/Scrum environments
• Interest in or basic understanding of the insurance domain

Why Join Us

• Opportunity to grow within a fast-evolving InsureTech environment
• Work on impactful products used by global clients
• Collaborative and supportive team culture focused on learning and development
• Exposure to modern tools, processes, and international projects
• Flexible hybrid work model

Role Impact:

Ensure product quality and stability before release

Improve user experience through proactive testing and feedback

Contribute to building reliable, scalable insurance software solutions