SAP CRM Services - Functional Consultant at NIT DATA · Bengaluru (Bangalore), Pune, Hyderabad, Chennai, Noida · 4 - 7 years · ₹5L - ₹12L / yr · Bootstrapped · Posted 23 Sep 2026

SAP CRM Services - Functional Consultant
Experience: 4 to 7 Year
Job Location: Hyderabad, Noida, Pune, Bangalore
Full Time Role
CTC 12 LPA
Location Flexibility: Multiple Locations in Country
SAP CRM Services Experience - 4-7 Years Strong knowledge of customer relationship management principles
• Proficiency in SAP CRM module functionalities
• Customization and configuration of CRM processes
• Customer segmentation and targeting
• Sales and marketing automation
• Service management and support processes
• Integration with other SAP modules (e.g., SD, FI)
• CRM analytics and reporting

About NIT DATA
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Similar jobs (10)
We are looking for an SAP SD Consultant to implement and support sales and distribution processes.
Responsibilities
- Configure SAP SD for order-to-cash, pricing and billing
- Gather requirements and write functional specifications
- Support S/4HANA implementations and rollouts
- Handle integration with MM and FI
Requirements
- 2+ years of SAP SD functional experience
- At least one end-to-end implementation or support project
- S/4HANA experience is a plus
We are seeking a SAP Functional Consultant with experience in SAP S/4HANA and core manufacturing and supply chain processes, including Materials Management (MM), Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM).
The ideal candidate will possess strong functional knowledge of SAP processes, hands-on configuration experience, and the ability to work closely with business and technology teams to support SAP implementation, enhancement, and transformation initiatives.
Key Responsibilities
• Support SAP functional design, configuration, testing, and deployment activities across MM, PP, QM, and PM modules.
• Gather and analyze business requirements and assist in translating them into SAP solutions.
• Configure and support business processes including:
o Materials Management and Procurement
o Production Planning and Manufacturing Operations
o Quality Management
o Plant Maintenance
o Inventory Management
o Master Data Management
• Participate in SAP S/4HANA implementation, enhancement, migration, and support projects.
• Assist in fit-gap analysis, process mapping, and solution design activities.
• Collaborate with technical teams on integrations, reports, interfaces, conversions, and enhancements.
• Support testing activities including SIT, UAT, defect resolution, and deployment validation.
• Prepare functional specifications, process documentation, training materials, and user guides.
• Support go-live activities, hypercare, and post-production support.
• Work closely with business users to troubleshoot issues and identify process improvement opportunities.
Required Skills & Experience
• 3–6 years of SAP functional consulting experience.
• Hands-on experience in one or more of the following SAP modules:
o SAP Materials Management (MM)
o SAP Production Planning (PP)
o SAP Quality Management (QM)
o SAP Plant Maintenance (PM)
• Experience working with SAP S/4HANA environments.
• Understanding of manufacturing, supply chain, procurement, inventory, and maintenance business processes.
• Experience supporting requirements gathering, configuration, testing, and deployment activities.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in a collaborative, team-oriented environment.
Preferred Qualifications
• Exposure to SAP Integrated Business Planning (IBP).
• Exposure to SAP Ariba and procurement processes.
• Experience supporting SAP ECC to S/4HANA migration initiatives.
• SAP certification in MM, PP, QM, PM, or S/4HANA.
• Experience working in manufacturing, life sciences, medical devices, consumer products, or supply chain-intensive industries.
What You'll Bring
• Strong functional and analytical capabilities.
• Ability to understand business requirements and translate them into SAP solutions.
• A proactive learning mindset and willingness to expand expertise across SAP modules.
• Strong collaboration and stakeholder engagement skills.
• Passion for driving operational excellence through SAP-enabled business processes.
Urgent Hiring – SAP SD Functional Consultant
Experience: 7–13 Years
Relevant Experience: 6+ Years in SAP SD
Location: Airoli, Navi Mumbai
Work Mode: 5 Days Work From Office
Notice Period: Immediate Joiners Preferred
Job Description
We are looking for an experienced SAP SD Functional Consultant with strong expertise in SAP Sales & Distribution, implementation, rollout, and AMS/production support.
Mandatory Skills
- 7–13 years of overall experience.
- Minimum 6+ years of relevant SAP SD functional experience.
- Mandatory Pharma / Pharmaceutical domain experience.
- Mandatory SAP SD AMS / Production Support experience.
- Strong experience in SAP ECC and/or S/4HANA.
- SAP SD implementation, rollout and support experience.
- Strong knowledge of Order-to-Cash (O2C) processes.
- Hands-on experience in pricing procedures and configuration.
- Customer and material master data.
- Sales order, delivery and billing processes.
- Preparation of Functional Specification Documents (FSD).
- Requirement gathering, GAP analysis, business requirements and blueprinting.
- Experience in SIT, UAT, regression and end-to-end testing.
- Production incident/ticket management, SLA and RCA.
- Post-go-live and hypercare support.
- Integration knowledge with FI, MM, LE and other SAP modules.
- Strong client-facing and stakeholder-management skills.
Pharma & AMS – Non-Negotiable
Candidates must have proven Pharma/Pharmaceutical domain experience along with SAP SD AMS/Production Support experience.
Generic SAP Support experience without clear AMS/production support exposure will not be considered.
Work Location
Airoli, Navi Mumbai – 5 Days WFO
Candidates should be comfortable working from the Airoli office.
Role Overview
We're looking for a Salesforce Consultant to audit an existing Salesforce setup, identify gaps, and design a rebuilt architecture to support lead management, sales automation, and CDP integration — ahead of two major product launches.
Key Responsibilities
- Audit the current Salesforce org: data structure, user roles, permissions, and existing automations (or lack of them)
- Recommend and design a system architecture for lead capture, qualification, and nurturing across online and offline channels (Meta, Google, website, walk-ins/experience center)
- Set up proper user access controls and role-based permissions (fixing shared-login/security gaps)
- Design and implement email automation and lead nurturing workflows
- Evaluate and recommend integration with a CDP (Customer Data Platform) to unify lead data across sources
- Advise on Salesforce licensing needs based on the rebuilt scope
- Support end-to-end lead lifecycle tracking — from lead generation through to booking/conversion
- Work in a sandbox/staging environment before deploying changes to production
- Collaborate with internal stakeholders and prior Salesforce implementers to understand system history before rebuilding
- Provide a scope of work and implementation roadmap with realistic timelines
Required Skills & Experience
- 4+ years hands-on Salesforce experience (Sales Cloud required; Marketing Cloud/CDP experience preferred)
- Experience auditing and re-architecting legacy/poorly maintained Salesforce orgs
- Strong understanding of lead lifecycle management and CRM-to-sales handoff processes
- Experience with marketing automation tools and integrations (Meta/Google Ads lead data, email automation)
- Salesforce certifications preferred (Administrator, Sales Cloud Consultant, or similar)
- Experience with CDP tools and data unification is a plus
- Ability to work on tight timelines against real business deadlines (e.g., product launches)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for an experienced SAP SD Consultant with strong hands-on expertise in SAP Sales & Distribution and S/4HANA. The candidate should have good functional knowledge across the complete Order-to-Cash (OTC) cycle and experience supporting or implementing SAP SD solutions in enterprise environments.
Key Skills: SAP SD, S/4HANA, OTC, Sales Order Processing, Pricing, Billing, Shipping, Delivery, Credit Management, Output Determination, Partner Determination, Copy Control, Availability Check, Returns, Intercompany Sales, Third-Party Sales, IDoc/EDI and integration with SAP MM/FI.
Key Responsibilities: Configure and support SAP SD business processes covering inquiry, quotation, sales orders, delivery, billing and returns. Work on pricing procedures, condition records, output determination, partner functions, copy controls and credit management. Handle integration issues between SD, MM and FI, support enhancements and functional specifications, perform testing and defect resolution, and work closely with business stakeholders to understand requirements. Experience with S/4HANA implementation/support projects, Fiori and interfaces/IDocs will be preferred.
Preferred:
We are hiring an SAP HCM Consultant to implement and support HR processes on SAP.
Responsibilities
- Configure Personnel Administration and Organizational Management
- Set up Time Management and payroll schemas
- Gather HR requirements and design solutions
- Support testing, go-live and production issues
Requirements
- 3+ years of SAP HCM experience
- Hands-on payroll configuration
- S/4HANA experience is a plus
Role Overview
We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.
Key Responsibilities
● Implement ERP applications at client locations
● Provide user-wise and department-wise training
● Understand and analyze client business requirements and map them in ERP
● Coordinate with internal and external stakeholders for data setup and documentation.
● Prepare user-defined reports and maintain proper documentation
● Handle end-to-end ERP implementation lifecycle.
● Provide post-implementation support and troubleshooting
● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.
● Manage multiple projects simultaneously in a fast-paced environment
● Ensure timely project delivery and meet utilization targets
Required Skills & Competencies
● Strong analytical, functional, and communication skills
● Understanding of business processes, preferably in the manufacturing industry
● Basic knowledge of SQL (ability to write simple queries).
● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)
● Ability to quickly learn new technologies and tools
● Strong problem-solving and multitasking abilities
● Ability to work independently as well as in a team
Eligibility Criteria
● Freshers or candidates with up to 2 years of experience
● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)
● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).
Important Notes (Mandatory Conditions)
1. This is a 100% Work From Office role (No Hybrid / Remote option available)
2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).
3.Accommodation and food are not provided (except during client-site implementation).
We are hiring an SAP SuccessFactors Consultant to implement and optimise HR processes on SuccessFactors.
Responsibilities
- Configure Employee Central, Recruiting and Onboarding modules
- Set up Performance & Goals and Compensation
- Gather HR requirements and design solutions
- Support integrations with SAP HCM and payroll
Requirements
- 2+ years of SAP SuccessFactors experience
- Hands-on with at least one SuccessFactors module
- SuccessFactors certification is a plus
if person ready to relocate Ahmedabad only they can apply.
SAP SD Functional Consultant (S/4 HANA)
Experience Required: 6+ Years
Key Responsibilities:
- Configure and support SAP SD (Sales & Distribution) processes across ECC and S/4 HANA environments.
- Manage and implement SD-GST and SCM configurations in line with business requirements.
- Lead and support S/4 HANA configuration and cutover activities, including data migration and transition planning.
- Work on new requirement gathering, analysis, and system mapping for SD, SD-GST, and Supply Chain modules based on business change requests.
- Collaborate with cross-functional teams to ensure seamless integration with MM (Material Management) and WM (Warehouse Management) modules.
- Configure and support GST-related processes within the Sales & Distribution lifecycle.
- Prepare detailed functional and technical specification documents for ABAP developers.
- Participate in and support SAP HANA rollout and implementation across multiple business units.
- Manage Business Partner (BP) configuration and support SAP Fiori applications in HANA environment.
- Execute and support cutover activities during ECC to S/4 HANA migration, including handling master data and open transactions.
- Deliver functional training and user support to business users as required.
Required Skills & Qualifications:
- Minimum 6+ years of experience in SAP SD with exposure to both ECC and S/4 HANA.
- Strong hands-on experience in SD configuration, SD-GST, and SCM processes.
- Good understanding of S/4 HANA system configuration and cutover strategies.
- Experience in SAP Fiori and Business Partner (BP) configuration.
- Strong knowledge of GST compliance and configuration in SD.
- Exposure to integration with MM and WM modules.
- Ability to create clear functional and technical documentation.
- Strong analytical, communication, and stakeholder management skills.
Preferred / Good to Have:
- Experience in multi-unit rollout projects.
- Exposure to end-to-end implementation and support projects.
Behavioral Competencies:
- Strong problem-solving and analytical mindset.
- Good listener with ability to understand business needs effectively.
- Team player with proactive communication skills.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Experience: 1–2 Years
Location: Jaipur
Employment Type: Full-Time
Industry: Digital Marketing Agency
Job Overview:
We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.
Key Responsibilities:
- Coordinate with different internal teams to ensure timely task completion.
- Track project activities, deadlines, pending tasks, and deliverables.
- Maintain and regularly update CRM with accurate client and lead information.
- Manage follow-ups with internal teams and clients.
- Track client requirements, feedback, approvals, and pending information.
- Ensure proper client onboarding and handover between teams.
- Monitor CRM follow-ups and ensure no leads or client activities are missed.
- Identify process delays and escalate issues to the concerned manager.
- Prepare daily/weekly MIS and process reports for management.
- Maintain trackers, documentation, and process records.
- Support the team in improving internal processes and workflow efficiency.
Requirements:
- 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
- Good knowledge of Excel/Google Sheets and CRM tools.
- Strong communication and follow-up skills.
- Excellent organizational and time-management abilities.
- Ability to coordinate with multiple teams simultaneously.
- Strong attention to detail and problem-solving skills.
- Basic understanding of digital marketing is preferred.
- Ability to work in a fast-paced agency environment.
Key Skills:
CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation






