Business Development Managers

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

About Kanerika 

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®
2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today
3. NASSCOM Emerge 50 Award in 2014
4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture
5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working with us:

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations:

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India). 

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for a Java/J2EE Developer, who possesses a can-do attitude and thrives on delivering results. Your inquisitive nature and dedication to customer satisfaction drive you to consistently seek innovative ways to enhance your job performance. You excel in dynamic environments, maintain a positive outlook, and understand that professional growth is an ongoing journey where making the right choices is crucial.

Key Responsibilities:

• Discuss new features and collaborate with the development and UX team, commercial product manager and product owner to get functionalities specified and implemented.

• Agree the technical implementation with involved component owners and estimate its work effort.

• Write great code and do code reviews for other engineers.

• Implement, test and demonstrate new product features in an agile process.

• Develop complete sets of functionalities including the backend and frontend.

• Create new microservices, or migrate existing services, to run on a cloud infrastructure.

• Work on further usability, performance improvements or quality assurance, including bug fixes and test automation.

• Watch out for potential security issues and fix them, or better avoid them altogether.

Role Requirements:

Bachelor’s degree in Technology, Science, Engineering, or Master's in Computer Science

3-5 years of experience in backend development using Java, Spring boot

Knowledge of the most popular java libraries and frameworks: JPA, Spring, Kafka, etc

Experience with any NoSQL (Mongo DB or Dynamo DB) database

Experience with Cloud technologies, particularly AWS

 Are open to pick-up innovative technologies as needed by the team.

Has or wants to build experience with cloud and DevOps infrastructure (like Kubernetes, Docker, Terraform, Concourse, etc.)

Speaks English fluently

Why join us? 

• Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• Gain hands-on experience in content marketing with exposure to real-world projects.
• Opportunity to learn from experienced professionals and enhance your marketing skills.
• Contribute to exciting initiatives and make an impact from day one. 
• Competitive stipend and potential for growth within the company.

Employee Benefits:

1. Culture:

1. Open Door Policy: Encourages open communication and accessibility to management.
2. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
3. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
4. Employee Referral Bonus: Rewards employees for referring qualified candidates.
5. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

1. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
2. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

1. GMC and Term Insurance: Offers medical coverage and financial protection.
2. Health Insurance: Provides coverage for medical expenses.
3. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

1. Company-sponsored family events: Creates opportunities for employees and their       families to bond.
2. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
3. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

1. Company-sponsored outings: Organizes recreational activities for employees.
2. Gratuity: Provides a monetary benefit as a token of appreciation.
3. Provident Fund: Helps employees save for retirement.
4. Generous PTO: Offers more than the industry standard for paid time off.
5. Paid sick days: Allows employees to take paid time off when they are unwell.
6. Paid holidays: Gives employees paid time off for designated holidays.
7. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

1. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
2. Mentorship Program: Offers guidance and support from experienced professionals.
3. Job Training: Provides training to enhance job-related skills.
4. Professional Certification Reimbursements: Assists employees in obtaining professional      certifications.
5. Promote from Within: Encourages internal growth and advancement opportunities.

SailPoint Engineer

Job Description

Essential Functions

·      Build, design, develop, test and deploy software releases using automation tools and scripts.

·      End to End SDLA activities.

·      Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

·      Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

·      On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

·      Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

·      Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

·      Modify and enhance deployment frameworks as needed for new functionalities

·      Understands overall SailPoint product architecture and functions to support stakeholder discussions

·      Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

·      Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

·      Proactively identifies process improvements and works with Dev teams to implement changes

·      Fully understand source control tools and provides support for advanced administration tasks

·      Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

·      Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

·      Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

·      Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

·      Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

·      Assist development teams in implementing application changes and related code/release management

·      Maintain good relationships with customers and IT colleagues to meet customer service levels

·      Document status updates and maintain recurring report management cadence

·      Engage in training team members to maximize efficiency and identify methods to optimize daily work output

·      Problem-solve and think laterally as part of a team to meet the needs of the program

·      Required to perform duties outside of normal work hours based on business needs

·      Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

·      Bachelor's Degree or equivalent combination of education and experience

·      Typically, 3-5 years of directly related experience.

·      3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

·      4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

·      3+ years of experience using Java, JavaScript, XML, DSML.

·      5+ years of experience in SailPoint IdentityIQ and FAM solutions.

·      Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

·      Experience with SailPoint IdentityIQ v7.x,8.x

·      Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

·      Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

·      Conducting code reviews.

·      Conducted ITIL standards activities for incidents, changes and enhancements.

·      Experience in deploying and maintaining software applications- Azure, Windows AD.

·      Familiar with cloud computing platforms and models is a plus.

·      Experience with directory management such LDAP/Active Directory solution

·      Experience with virtual directory solutions

·      Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

·      Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

·      Experience building custom connectors on the backend. (SailPoint/Java)

·      Experience managing Incidents, Service Request and Changes within defined SLAs.

·      SailPoint Implementation Experience

·      Experience in SailPoint LCM and PE Modules

·      Experience in Access Governance and Compliance

·      Knowledge of Role Engineering and SODs

·      Custom modules Development experience

About Company

Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. They partner with passionate entrepreneurs to combine their collective learning and experience with data science, digital ethnography, and technology. platforms to build brands that connect to the new generation of Indian consumers.

What you’ll be doing

• Work with brand entrepreneurs to create and implement a forward looking product strategy. Influence technology choices and business strategy in creating multiple D2C brands across Food, Fashion, Home, Beauty and more simultaneously.

• Convert brand proposition into digital user experiences covering pre and post purchase journeys across channels such as D2C, Social Media, Whatsapp, Marketplaces and Metaverse by understanding business economics of brands in their first 1000 days.

• Raise the bar on customer empathy & quality of what we deliver, work with small & high performance teams to build products, managing a fast-paced agile delivery model.

• Analyse macro trends on user behaviour and adoption, predict technology shifts to identify innovative (sometimes first to market) product features and work with multiple tech startups to drive metrics and time to market.

• Talk the data language and drive a working environment fostering data driven decision making while running experiments, identifying gaps and prioritization.

Requirements

• Entrepreneurial mindset with acute understanding of product market fit for every brand with ability to decide when to scale or sunset experiments/initiatives.

• Demonstrated ability to think strategically about business, product and technology and come up with immediate & market first product propositions.

• End to end product development functional knowledge cutting across digital shopping journeys, marketing, contact centre operations, payments etc

• Track record of building and delivering high-quality digital products and complex roadmaps, ideally across multiple product categories with geo-distributed teams

• Ability to provide clarity, cut through clutter and being decisive on priorities and metrics.

• Ability to excite people through communication and presenting data in most the ambiguous situations.

• Ability to define short term goals & metrics (sometimes on a weekly basis) and align teams on how-lists.

• Passion for technology and pro-activeness in developing and/or integrating home developed or 3rd party applications.

Greetings from Quantum BSO!

It was a pleasure to interact with you today regarding the opportunity of Sr Software Engineer/Technical Lead position. Thank you for your interest in the interview process for the position at Quantum BSO and Tech Pvt Ltd. We are glad to move a step ahead.

Who we are:

We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey begun when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.

What you’ll be doing:

Develop and deliver defect free, Web based applications using C#, ASP.Net and Oracle as per the Specifications provided by the Business Analysis Team.

• Read and Understand the Functional and Technical Specification and raise questions before commencing the work
• Design, develop, and unit test applications in accordance with established standards.   
• Adhering to high-quality development principles while delivering solutions on-time.
• Adhere to the Quality Management Standards established in the organization.   
• Understanding of the SDLC process defined in the organization and follow it without any deviation
• Providing third-level support to the support tickets raised by the business users
• Analyzing and resolving technical and application Logic related problems   
• Ensure high performance in the application by developing efficient code

What experience, skills & qualification you’ll bring to us:

Primary Skills

• BE/BTech/MTech with 4 to 10 year of experience in .NET Framework like C#.Net and ASP.Net
• At least 5 years of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/JQuery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc.
• Experience in Creating and Testing Stored Procedures and Functions

Role – Full Stack Developer

Job description

About NuVeda:

NuVeda is the strategic growth partner for any organizations providing Learning & Development Solutions. We help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

We promise an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities

·      Full Stack Development.

·      Design, Develop and Deliver complete software systems end-to-end.

·      Collaborate with engineers, PMs and designers, to quickly ship new front-end experiments.

·      Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.

·      Solve complex performance problems and architectural challenges.

·      Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

Requirements

·      2 - 3 years of working experience in professional Web Development.

·      1 -2 yrs experience in VueJs preferred.

·      Excellent working knowledge of php and codeigniter.

·      Excellent Software Design and Architecting capabilities.

·      Complete familiarity with client-side scripting and JavaScript frameworks, including jQuery.

·      Complete familiarity and expertise in web markup, including HTML5, CSS3.

·      Expertise in third party API integration - payment gateways, Storage, Streaming services, etc.

·      Complete familiarity and experience working with JSON / XML and REST API structure.

·      Familiar with Continuous Integration/Continuous Deployment technologies such as Bitbucket, Jenkins and Git.

·      AWS/Google Cloud Deployment is a must; Devops capability is a plus.

·      Excellent knowledge of relational databases, version control tools and of developing web services.

·      Sound Database experience with MySQL and PostgreSQL experience.

·      A sound knowledge of Object-Oriented (OOPS) Programming & Design Pattern.

·      Agile and Iterative (TDD) development expertise.

·      Good Communication Skills.

We are seeking a skilled NestJS/PostgreSQL Developer to join our development team. As a NestJS/PostgreSQL Developer, you will be responsible for designing and implementing server-side applications, APIs, and databases using NestJS framework and PostgreSQL. You will work closely with other developers, stakeholders, and project managers to deliver high-quality software solutions.

Responsibilities:

1. Develop server-side applications and APIs using the NestJS framework.
2. Design and implement efficient and scalable database schemas using PostgreSQL.
3. Collaborate with front-end developers to integrate server-side logic with the user interface.
4. Write clean and maintainable code following best practices and coding standards.
5. Conduct code reviews and provide constructive feedback to improve code quality.
6. Optimize application performance and troubleshoot any issues or bugs.
7. Work closely with stakeholders to understand requirements and translate them into technical solutions.
8. Participate in the entire software development lifecycle, including planning, designing, coding, testing, and deployment.
9. Stay up-to-date with the latest trends and technologies in web development, NestJS, and PostgreSQL.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Proven experience (2-5 years) in server-side application development using NestJS framework.
3. Strong knowledge of TypeScript and JavaScript.
4. Experience with PostgreSQL or other relational databases.
5. Proficiency in building and consuming RESTful APIs.
6. Familiarity with Git version control system.
7. Good understanding of software development principles, design patterns, and best practices.
8. Excellent problem-solving and debugging skills.
9. Strong communication and collaboration skills.
10. Ability to work independently as well as in a team environment.

Preferred Qualifications:

1. Experience with other JavaScript frameworks such as Angular or React.
2. Knowledge of microservices architecture and containerization (e.g., Docker).
3. Familiarity with cloud platforms like AWS, Azure, or GCP.
4. Experience with testing frameworks (e.g., Jest, Jasmine).
5. Understanding of Agile/Scrum development methodologies.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Product Analyst, you will be responsible for synthesizing data to provide actionable insights to the leadership and the product team to influence strategy and growth.

• Providing key data inputs needed for launching the product
• Monitoring the performance of new features and recommending iterations based on your findings
• Defining metrics we need to drive, setting up targets and tracking the progress of our products
• Researching on competition and players across the world to benchmark metrics and set goals
• Conducting customer interviews to understand the customer journey and mapping it to certain patterns we notice in our data
• Analysing root cause and debugging for metric deviations and bugs
• Building dashboards and tools, crafting analyses to make better decisions
• Working with other teams - engineering, data analysts, content closely for setting up, measuring and tracking product metrics
• Evaluating tools to measure product metrics and being a key member in setting up tools working with other teams
• Being the gatekeeper for ensuring data governance around the organization
• Other usual tasks like creating and maintenance of reports and dashboards for ongoing performance tracking

Desired Candidate Profile

• BTech Graduate from good institutes
• Experience in product analytics is a plus (0-3 years)
• Prior experience in a data analysis related profile for an e-commerce/internet company
• Strong analytical skills
• Ability to use SQL or reporting tools to derive actionable insights from user behavior
• Strong passion for analytics and problem solving
• A strong bias for action
• Understanding the common metrics used in the internet industry along with business growth metrics such as retention, churn, CAC, CLTV, etc