Project Manager

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Looking for candidates who are based in Bangalore and can join us immediately.

• Need candidate from Automotive and Manufacturing industries only.

• Candidate must have Minimum 2+ years of C++ development experience with exposure to Android’s HAL (Android framework).

• Candidate must have experience in Java with Android App development expertise.

• Candidate should have experience in JIRA - Version control systems.

• Candidate should have 1+ years of experience in Android application development.

Job Title: Senior Full-Stack Developer (Tech Lead)

Experience: 5–8 Years

Location: Ahmedabad (Hybrid / On-site preferred)

Salary: Flexible for the right candidate

Note: This role is strictly for Ahmedabad-based (local) candidates. On-site presence is mandatory.

Role Overview

We are seeking a highly skilled Senior Full-Stack Developer (Tech Lead) to lead technical delivery and oversee end-to-end system execution. The ideal candidate will take ownership of architecture, ensure high-quality engineering standards, mentor junior team members, and effectively communicate with clients and stakeholders.

This role is best suited for a hands-on professional who enjoys solving complex problems, building scalable systems, and taking full responsibility for technical outcomes.

Key Responsibilities

• Design, develop, and maintain scalable backend and frontend systems
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• Own system architecture and technical decision-making
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• Lead code reviews and enforce clean, modular, and maintainable code practices
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• Collaborate with clients to understand requirements and provide technical solutions
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• Mentor and guide junior developers to improve overall team performance
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• Ensure reliability, performance, and security of applications
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• Drive best practices across development, deployment, and CI/CD workflows
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• Design and integrate Generative AI–powered features where applicable (e.g., chatbots, content generation, automation tools)

Required Technical Skills

Backend (Must-Have)

• Strong experience with Node.js (Express.js / NestJS)
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• RESTful API design and implementation
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• Database design, optimization, and performance tuning
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• Experience with PostgreSQL / MySQL
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• Hands-on experience with MongoDB or other NoSQL databases
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• Authentication and authorization mechanisms (JWT, OAuth2, RBAC)
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• Willingness to learn Python and its frameworks (Django / FastAPI)
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• Basic Python knowledge is an added advantage
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• Experience with React.js or Next.js
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• Strong knowledge of JavaScript / TypeScript
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• Component-driven architecture and reusable UI patterns
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• State management using Redux / Zustand / Context API
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• Responsive UI development using MUI, Ant Design, or Tailwind CSS
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Engineering Practices

• Proficient with Git, GitHub/GitLab
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• Understanding of CI/CD pipelines
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• Experience with Docker and containerization
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• Familiarity with clean architecture and modular design patterns
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Bonus Skills (Nice to Have)

• Microservices architecture
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• Experience with Prisma ORM
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• DevOps exposure (AWS, EC2, Vercel, Docker, Nginx)
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• Caching solutions such as Redis
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• Queue systems (Celery, Kafka, RabbitMQ)
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• Exposure to AI / LLM integrations
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Soft Skills

• Strong sense of ownership and accountability
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• Excellent English communication skills (verbal and written)
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• Proven ability to mentor and lead junior developers
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• Strong analytical and problem-solving mindset
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• Reliable, consistent, and delivery-focused
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• Leadership maturity and professionalism
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About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Form link for quicker response: https://forms.gle/wMwDjBVREW3w1kU46

Job Description

Education Qualification: Bachelor's degree in HR, business administration, or another related field

Experience: 4-6 years

Location:  Pan India with potential requirement to travel to the middle east

Employment Type:  contract for 6-12 months (Hybrid)

Responsibilities:

HR :

1. Recruitment & Onboarding: Manage the hiring process, including posting jobs, screening candidates, conducting interviews, and onboarding new employees.
2. Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
3. Training & Development: Organize training programs to enhance employee skills and ensure compliance with industry regulations.
4. Performance Management: Implement performance appraisal systems, set employee goals, and provide feedback.
5. HR Policies: Develop and enforce company policies related to working conditions, employee benefits, and code of conduct.

Payroll : 

1. Salary Processing: Calculate and process employee salaries, including deductions, bonuses, and allowances, ensuring timely payment.
2. Compliance: Ensure payroll practices comply with local labor laws and tax regulations.
3. Record Maintenance: Maintain accurate payroll records, including timesheets, leave balances, and employee benefits.
4. Tax & Social Security: Deduct and submit employee taxes and social security contributions as required by law.

We are seeking a Salesforce Application Tester. Testing applications developed in Salesforce and Amazon Connect platform to become an integral part of our team! You will develop software test scenarios, test cases, test scripts and execute the same in order to identify software issues.

Responsibilities:

• Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.
• Knowledge of testing the applications developed in Salesforce Service Cloud, Amazon Connect.
• Devise and implement test strategies that adequately assess all software aspects.
• Investigate and recreate reported defects.
• Work with other engineers to troubleshoot and resolve coding issues.
• Track and document all testing defects and resolutions.
• Participate in the design and development for test automation and support.

Requirements:

• Previous experience in software development, quality assurance, or other related fields.
• Candidate must possess a bachelor’s degree or equivalent university degree.​
• Familiarity with relational databases such as MySQL, Oracle, and SQL Server.
• Strong root-cause analysis skills.
• Deadline and detail-oriented.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/o0AQg?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Job Description

Drupal Developer will develop web applications and workflows using Drupal. The person would understand the business needs of the customers and is expected to write good quality software. The person would be familiar with best practices in development and coding.

Responsibilities: 

• Write good quality software that complies with Drupal Coding Standards.
• Understand client’s business needs and develop a software solution with necessary validations
• Attend client calls, demonstrations to the client.
• provide assistance, guidance, and support to other developers when necessary. Review codes of peers
• Maintain appropriate documentation with code.
• Undertake quality assurance and testing for functionalities developed.
• Should be strong in developing custom modules and overriding concepts.
• Should be familiar with Drupal coding standards and best practices.
• Should have good hands-on experience with HTML/CSS/JavaScript.
• Should have a fair understanding of building Drupal themes and working with templates.
• Should be well-versed with the deployment process – GIT, SVN, etc.

Communication Responsibilities:

• Deliver engaging, informative, and well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.

Other Responsibilities:

• Disseminate technology best practices.
• Work with Tech leads to the adoption of new technologies within our technology practice

Requirements, Skills, Qualifications:

• Must have 3+ years of PHP or other significant programming experience.
• Good understanding of MY SQL and relational databases.
• Expertise in PHP development and Drupal.
• Expertise in JavaScript and mainstream JavaScript libraries such as JQuery and working knowledge of Ajax.
• Good understanding of web technologies and HTTP. Good Linux skills HTML and CSS skills commensurate with years of experience.
• Git knowledge/ version control knowledge and skills.
• Contribution to the open-source community
• Experience in Drupal8 of 2+ years.
• Good with RDBMS & writing custom SQL, Drupal API experience
• Must have PHP, JavaScript, AJAX, HTML and CSS experience
• Should be able to code as per Drupal standard coding
• Should be well versed with implementation and configuration of most commonly used modules
• Experience with CSS Frameworks such as Twitter Bootstrap.
• Should have a total experience between 2-5 years (mostly in Drupal)
• Strong experience in Drupal 7 & 8.
• Should have strong web knowledge in terms of developed Secured and High-Performance websites.
• Should be strong in Drupal 8.x, configuring control modules.
• Should have strong knowledge of Domain Access, Panels, NodeQueue, Context.
• Experience with a Multisite environment would be a plus.

Responsibilities

• Work with Sales Engineering, Solution Architect and Services teams to ideate software solutions
• Work closely with product management to extend existing software to fit geo & domain specific needs
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

Requirements

Proven experience of 4 to 7 years as a Software Engineer

Experience developing cloud SaaS solutions

Knowledge of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery)

Strong knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, React, Node.js)

Development in Core Java, J2EE, Struts, spring, Client-Side scripting, Hibernate, Database

Strong experience with Spring Boot stack (spring cloud, spring-data)

Extensive experience in developing and consuming REST APIs

Experience in Kafka distributed messaging is preferred

Hands-on experience in Redis, Apache Ignite, Hazelcast

Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Experience working in an Agile methodology

Strong communication skills

Experience in speech technologies is a plus

Experience in building real time solutions is a plus

Degree in Computer Science, Mathematics, or similar field

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.

Business Intelligence Analyst

Role Description:

Ability to drive analysis while leveraging knowledge of digital data and tools, to provide insights

Consulting and helping data customers within the organization to identify next steps within their areas and action on it.

Identifying insights from the data and providing compelling commentary

Effective and persuasive presentation (verbal and written) to project teams and business leaders

Role Requirements :

Should be well-versed with SQL and R/Python.

Ability to provide insights and recommendations using strong analytical skills; striving to convince key company decision makers of business benefits of the proposed solutions

High degree of pro-activeness in analyzing customer behavior using available data to influence changes on the website

Understands the digital ecosystem and best practices and applies this knowledge to work

Understands relevant technology applications in his area