Customer Support Executive

Key Responsibilities:

• Develop and drive comprehensive testing strategies across multiple projects.
• Design and maintain scalable test automation frameworks (UI/API).
• Lead end-to-end testing efforts including test planning, execution, defect tracking, and reporting.
• Ensure test coverage of business-critical features across web, desktop, and/or mobile platforms.
• Collaborate with cross-functional teams (developers, BAs, product owners) to clarify requirements and ensure testability.
• Perform exploratory, regression, smoke, sanity, performance, and security testing as required.
• Identify quality risks and implement mitigation strategies.
• Mentor and train junior QA engineers and set QA best practices.
• Contribute to continuous integration and continuous testing initiatives.
• Drive process improvement initiatives within the QA team.

Required Skills and Experience:

• 10+ years of experience in software testing with a solid understanding of QA methodologies.
• Strong experience in automation tools like Selenium, Cypress, Playwright, Appium, or similar.
• Solid knowledge of REST API testing tools such as Postman, Swagger, or SoapUI.
• Experience working in Agile/Scrum or DevOps environments.
• Familiarity with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps. And Appium experience
• Strong understanding of programming/scripting languages like Java, Python, or JavaScript.
• Experience using test case and defect management tools (e.g., JIRA, TestRail, Zephyr).
• Exceptional analytical, troubleshooting, and debugging skills.
• Strong documentation and communication skills.

Preferred Qualifications:

• ISTQB Advanced Level or equivalent QA certification.
• Experience testing SaaS, enterprise platforms, or mobile applications.
• Knowledge of cloud platforms (AWS, Azure, GCP) and cloud testing tools.
• Performance testing experience with JMeter, LoadRunner, or similar.
• Experience working in regulated environments (e.g., finance, healthcare) is a plus.

HR Recruiter Intern- RemoteJob role and responsibility: - Utilize various sourcing methods, including job portals, social media, professional networks, and referrals, to attract a diverse pool of candidates. • Build and maintain a candidate pipeline for current and future job openings. • Review resumes and applications to assess qualifications and match them with job requirements. • Conduct telephonic interviews to evaluate candidates' skills, experience, and cultural fit. • Schedule and coordinate interviews with candidates and hiring managers. • Provide candidates with information about the company and job details. • Check references and perform background checks on selected candidates. • Collaborate with hiring managers to make informed hiring decisions. • Extend job offers and negotiate terms of employment with selected candidates. • Ensure a positive candidate experience throughout the recruitment process. • Provide timely feedback to candidates on their application status. • Maintain accurate records of all recruitment activities, including candidate interactions, interviews, and offers. • Ensure compliance with all relevant employment laws and regulations. • Collaborate with HR and hiring managers to develop and refine the organization's talent acquisition strategy.Timing:- 9AM to 6PMAge:- Above 18 Qualification- Minimum Pursuing Graduation Internship Duration- Minimum 3 Months & Maximum 6 Months Overall, participating in an HR recruiter internship will be a valuable investment in your future career, providing opportunities for learning, growth, and professional development. At our company for Human Resources (HR) recruiter interns, we offer a range of benefits, both personally and professionally. Here are some of the advantages: • Hands-On Experience. • Networking Opportunities. • Skill Development. • Resume Enhancement. • Exploration of Career Path. • Feedback and Evaluation.• Potential Job Offers.• Personal Growth.• Exposure to Industry Trends.• Contributing to the Organization.Stipend upon successful joining’s:- 0 to 4 - Nil5 to 8 - 3000 INR9 to 12- 5000 INR13 to 15- 7500 INR16 or above- 10000 INR and Best Performer Awards

Brief : We are looking for a talented and competitive Sales Development Manager that thrives in a quick sales cycle environment and has prior experience with Tech SaaS products and services. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The candidate must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls, in person meets every day.

Market : Our prospects include small sized service organisations (under 100 employees)

Responsibilities

• Learn & understand our product and our prospective clients well.
• Understand customer pain points, requirements and correlate WoCo solutions, value offerings with customer requirements.
• Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve customer complaints regarding sales and services.
• Establish and maintain positive business and customer relationships.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• Manage customer queries on call and email.
• Collaborate within team members and other departments.
• Generate reports on new sale, target achievements, issues to the management.
• Get feedback and improve constantly.

Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Ability to make focused efforts to close deals. The ideal candidate should be strategy driven with a research-based approach.
• Proven sales development experience, preferably at an Internet startup or SaaS industry.
• Track record of over-achieving quota.
• Savvy with LinkedIn sales navigator, and CRM tools.
• Proficient with corporate productivity and web presentation tools.
• Ability to multitask, prioritize and manage time effectively.
• 2+ Years Experience

SKILLS :

● Strong proficiency in Android development, including Java programming and Android SDK integration.

● Experience with Manifest declarations and handling permissions in Android applications.

● Familiarity with creating custom plugin interfaces to access native features.

● Understanding of anti-reverse engineering techniques and their implementation.

● Knowledge of device identification methods for whitelisting purposes.

● Ability to troubleshoot and resolve storage-related issues on Android SDK version 30 and above.

● Experience with integrating browser interactions and passing data to the backend.

● Proficiency in crash issue handling and debugging for different target SDKs.

● Familiarity with native information access and data collection for analytics purposes.

● Strong problem-solving skills and the ability to resolve library conflicts.

● Someone who loves coding & playing games

Key Skills:

            Programming Languages: C#, VB.NET

            Server-Side Technologies: ASP.NET

            Front-End Technologies: Html5, ES5/ES6/ JavaScript, CSS, jQuery, Bootstrap, Ajax, Web

             Sockets

            Database: SQL Server

            Knowledge on below concepts/technologies is an added advantage

            - Cloud Platforms: Azure / Google

            - NodeJS, Mongo DB

            - Redis, RabitMQ, MQTT, Kafka

            - Concept of Continuous Integration / Continuous Deployment

Key Deliverables: Writing codes as per the requirement.

Job Description:

1. Design, implement and deliver custom solutions using the existing robotics framework.
2. Debug issues, do root-cause analysis and apply fixes.
3. Design and implement tools to facilitate application development and testing.
4. Participate in architectural improvements.
5. Work with team members in deployment and field testing.

Requirements:

1. Bachelor Degree / Masters in Engineering (ECE or CSE preferred)
2. Work experience of 10+ years in software programming.
3. Proficiency in Python programming for Linux based systems.
4. Full understanding of software engineering.
5. Basic Knowledge of Robot Operating System(ROS) is a plus.
6. Good understanding of the algorithms and control loops.
7. Working knowledge of Git: creating, merging branches, cherry-picking commits, examining the diff between two hashes. Advanced Git usage is a plus.
8. Knowledge of video streaming from edge devices is a plus.
9. Thrive in a fast-paced environment and have the ability to own the project’s tasks end-to-end with minimum hand-holding
10. Learn and adapt new technologies & skills. Work on projects independently with timely delivery & defect free approach.

• To creat exclusive distributor or distribution outlets.
• To supervising the sales growth of your team members to obtain profits.
• To build relationships with customer needs,market trends and competitors.