
Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Avalon Solution
About
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Location : Navi Mumbai
Experience : 6 to 10 years
Compensation : Upto 27 LPA (Commensurate with Experience)
Key Responsibilities:
- Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
- Solution experience in one of more of the following Lending areas :- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
- Familiar with multiple securities events i.e. Share sale, Corporate action, Revaluation, DP & LTV Calculations etc.
- Should be able to play catalyst role between business and IT.
- Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
- Should be able to provide domain support to development and technical teams on core Securities Lending domain.
- Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.
Integration Developer
Job Description
Roles and Responsibilities
- Design, Code, test, debug, implement and document complex WSO2 sequences.
- Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.
- Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.
- Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.
- Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)
- Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.
- Work with functional and technical customers to determine solutions that drive additional business value.
- Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.
- Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.
- Monitoring the server (Monitoring logs and WSO2 metrics).
- Desired Candidate Profile
Desired Candidate Profile
- Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.
- Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)
- Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager
- Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.
- Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).
- Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.
- Experience in programming languages: Java, JavaScript, Python
- Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio
Qualifications
- Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
- 4 years of hands on experience in Integration

Job description
Overview
The infrastructure for regulation-compliant AI. Train and deploy generative AI for the large enterprise.It is the most private solution for enterprise AI. Achieve best-in-class and compliant AI at the fraction of the time and cost. It is an enterprise AI platform that provides state-of-the-art and regulatory-compliant AI for a fraction of the cost. It simplifies model training across privacy-critical datasets using Federated Learning and Differential Privacy.
Ø Roles & Responsibilities:-
Strong proficiency in JavaScript.
Thorough understanding of React.js and its core principles.
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of Ecma Script.
Familiarity with RESTful APIs.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Familiarity with modern front-end build pipelines and tools.
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements.
A knack for benchmarking and optimization.
Develop reusable components and front-end libraries for future use.
Optimize components for maximum performance across a vast array of web-capable devices and browsers.
Collaborate with other team members and stakeholders. Utilize Redux for state management.
In this role, you will be responsible for developing and implementing user interface components using React. js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
· Skills: HTML and CSS. HTML and CSS are key abilities to consider. ...
· Fundamentals of JavaScript. JavaScript is the most important skill for developers to have. ...
· JavaScript ES6. ...
· JSX (JavaScript XML) ...
· Variables and Scoping. ...
· Git. ...
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Location-Bangalore/Remote
P.S-Only IIT, atlassian,google,slack,zoom,e-commerce,internet & product based startup companies
Only Female Candidates
Looking for the Implementation Managers, Belgaum Location respectively who are excited to be part of our fast-paced, high-intensity work environment and work with the Delivery Leaders aligned with our Mission.
Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ children annually to get closer to our vision to democratize quality early education. This role will be an integral part of the growing Delivery Team who contribute to our mission to expand from our current set of 700 partner schools to 7000+ schools in 3 years by 2025.
Responsibilities
● Independently manage end to end implementation of Kreedo curriculum in 18 – 20 schools assigned in specific area/s.
● Visit each school monthly to observe and assess if schools are meeting the set parameters. ● Assist the teachers to identify areas of development and improvement.
● Write detailed observation reports based on the visits.
● Provide guidance to the school management to successfully implement Kreedo Curriculum
Requirements
● Excellent interpersonal skills
● Should be fairly fluent in English (Both Spoken and Written)
● Willing to travel
● Working knowledge of Microsoft Office Suite (Word and Excel) and Google Docs
● Desire to build a career in Early Childhood Education Note: Exposure to young children in a personal / professional capacity will also be an added advantage.
Experience
● Experience: 0 - 4 years of Experience in sales or training or delivery (post sales support), preferably from service industry.
● Education: Any Graduation / Post-Graduation (Bachelor / Master degree in Education / Early Childhood Education / Human Development will be an added advantage)
● Language Preference: English, Hindi & any Local Language ( Marathi)
● Job Location: Belgaum
Job Types: Full-time, Permanent
Key Responsibilities:
- Build interfaces as per the design provided by the UX / UI team
- Ensure the work output is as per the design inputs provided
- Work closely with the backend team to integrate the pull or push APIs
- Work with the support team to troubleshoot issues faced by customers
- Build programming abstractions for the specific domain
- Keen interest to always present code and work of high-quality standards.
Key Competencies (Functional):
- Proficiency in Javascript / ES5 / ES6 or Typescript
- Proficient in code versioning tools including Mercurial / Git / SVN.
- Familiarity with APIs and WebSockets
- Work with Canvas related frameworks – Cocos2d / PixiJs
- Experience with Cocos Creator is a Bonus.


Full Stack /Node. JS/ React.js Developer:
We are looking for Developers responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements into the application. You will also be responsible for building rich UI components with React.
Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS.
Requirements:
- Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
- Should have experience in building Rich UI components with React.js.
- Should have hands on experience on MongoDB.
- Strong understanding of JavaScript, its quirks and workarounds.
- Knowledge of ES6, ES7 and Object-oriented and functional programming.
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
- Proficient understanding of code versioning tools, such as Git.
- Good to have knowledge on Redis DB.
- Good understanding of browser rendering behavior and performance.
- Good to have exposure working in an agile development environment.
• Exposure to latest Technology
• Opportunity working in different platforms
• Rapid Career Growth
• Friendly Knowledge sharing Environment
Criteria:
• BE/MTech/MCA/MSc
• 3+yrs Hands on Experience in TSQL / PL SQL / PG SQL or NOSQL
• Immediate joiners preferred/ Maximum notice period between 15 to 30days
• Candidates will be selected based on logical / technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be
eligible.
Job Description:
Technical Skills Desired:
- Experience in either of these Relational DB’s MS SQL Server / PostgreSQL / AWS Aurora DB / MySQL / Oracle / NOSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch DB.
- Design database tables, views, indexes
- Write functions and procedures for Middle Tier Development Team
- Work with any front-end developers in completing the database modules end to end (hands-on experience in parsing of JSON & XML in Stored Procedures would be an added advantage).
- Query Optimization for performance improvement
- Design & develop SSIS Packages or any other Transformation tools for ETL
Functional Skills Desired:
- Banking / Insurance / Retail domain would be a plus.
- Interaction with a client a plus
Good to Have Skills:
- Knowledge in a Cloud Platform (AWS / Azure)
- Knowledge on version control system (SVN / Git)
- Exposure to Quality and Process Management
- Knowledge in Agile Methodology
Soft skills: (additional)
- Team building (attitude to train, work along, mentor juniors)
- Communication skills (all kinds)
- Quality consciousness
- Analytical acumen to all business requirement
- Think out-of-box for business solution
Great opportunity to work in Roots Innovations Pvt.ltd., We simplify the RPA (Robotic Process Automation) platform with AI-powered Bots to manage business processes & compliance for all types of industry sectors.
Educational Qualification: BE/B.Tech/BCA/BCS/MSC/MCA/MCS/M.Tech(Certification course will be Advantage)
Experience - 4 to 10 years
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· Implement a robust set of services and APIs to power the back-end application
· Optimize application for maximum speed and scalability
· Implementation of security and data protection
· Follow and understand architecture design and implementation on
development, testing, implementation, and documentation.
· Conduct reviews and conduct team training on the complex features of NodeJS.
· Analyze business/functional requirements and translate them into
concrete tasks
· Manage Product releases
Skill Set Required:
· Experienced in NodeJs or any NodeJS frameworks
· Experienced & Good knowledge of Relational and NoSQL databases (MongoDB)
· Exposure to Cloud Environments like AWS, MS Azure or Google Cloud
· Knowledge of an interest in Agile Methodologies, such as Extreme Programming (XP) and Scrum
· Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)


Mode of hire : Fulltime
Experience : 0-5 Years
Job Description :
- Strong knowledge of PHP web frameworks (Codeigniter, Laravel,Yii2)
- Understanding the fully synchronous behavior of PHP.
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 & Knowledge on API integration & REST services.
- Knowledge of object oriented PHP programming.
- Strong knowledge of the common PHP or web server exploits and their solutions
- User authentication and authorization between multiple systems, servers, and environments
- Familiarity with SQL/Mysql/Mongo DB databases
Interested, share the updated profiles

