
Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Avalon Solution
About
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Job Title : Lead Web Developer / Frontend Engineer
Experience Required : 10+ Years
Location : Bangalore (Hybrid – 3 Days Work From Office)
Work Timings : 11:00 AM to 8:00 PM IST
Notice Period : Immediate or Up to 30 Days (Preferred)
Work Mode : Hybrid
Interview Mode : Face-to-Face mandatory (for Round 2)
Role Overview :
We are hiring a Lead Frontend Engineer with 10+ Years of experience to drive the development of scalable, modern, and high-performance web applications.
This is a hands-on technical leadership role focused on React.js, micro-frontends, and Backend for Frontend (BFF) architecture, requiring both coding expertise and team leadership skills.
Mandatory Skills :
React.js, JavaScript/TypeScript, HTML, CSS, micro-frontend architecture, Backend for Frontend (BFF), Webpack, Jenkins (CI/CD), GCP, RDBMS/SQL, Git, and team leadership.
Core Responsibilities :
- Design and develop cloud-based web applications using React.js, HTML, CSS.
- Collaborate with UX/UI designers and backend engineers to implement seamless user experiences.
- Lead and mentor a team of frontend developers.
- Write clean, well-documented, scalable code using modern JavaScript/TypeScript practices.
- Implement CI/CD pipelines using Jenkins, deploy applications to CDNs.
- Integrate with GCP services, optimize front-end performance.
- Stay updated with modern frontend technologies and design patterns.
- Use Git for version control and collaborative workflows.
- Implement JavaScript libraries for web analytics and performance monitoring.
Key Requirements :
- 10+ Years of experience as a frontend/web developer.
- Strong proficiency in React.js, JavaScript/TypeScript, HTML, CSS.
- Experience with micro-frontend architecture and Backend for Frontend (BFF) patterns.
- Proficiency in frontend design frameworks and libraries (jQuery, Node.js).
- Strong understanding of build tools like Webpack, CI/CD using Jenkins.
- Experience with GCP and deploying to CDNs.
- Solid experience in RDBMS, SQL.
- Familiarity with Git and agile development practices.
- Excellent debugging, problem-solving, and communication skills.
- Bachelor’s/Master’s in Computer Science or a related field.
Nice to Have :
- Experience with Node.js.
- Previous experience working with web analytics frameworks.
- Exposure to JavaScript observability tools.
Interview Process :
1. Round 1 : Online Technical Interview (via Geektrust – 1 Hour)
2. Round 2 : Face-to-Face Interview with the Indian team in Bangalore (3 Hours – Mandatory)
3. Round 3 : Online Interview with CEO (30 Minutes)
Important Notes :
- Face-to-face interview in Bangalore is mandatory for Round 2.
- Preference given to candidates currently in Bangalore or willing to travel for interviews.
- Remote applicants who cannot attend the in-person round will not be considered.
We are hiring for Dot Net+Azure Full Stack Developer
If you're interested in this position, revert to this mail along with your updated CV.
Experience : 4 to 10 years
Location : Hyderabad,Pune,Indore
Required Skill set : .Net Core, C#, WEB APIs, Azure, Microsoft Copilot Studio
Desired Competencies (Technical/Behavioral Competency)
Must-Have**
(Ideally should not be more than 3-5)
· Working expertise on C#, .Net core, Web APIs
· Hands-on experience in Azure services (App service*, Function app*, Storage*, Logic Apps, Service bus, Key Vault, App Insights, KQL ) min. 4 of these*.
· Good experience in DevOps environment where BVTs, automation test, security checks are implemented as gates in CICD pipelines.
· Understand Software and Infrastrucure security implementations.
· Good troubleshooting skills & expert in MS Visual code Studio & Copilot Studio
· Ability to work independently work, prioritize work effectively.
· Ability to be flexible, organized and work in a fast-paced business environment with special requests.
· Basic knowledge in Agile methodology, performing end to end testing.
· Ability to work on multiple concurrent tasks with conflicting priorities
Good-to-Have
· Front end tech (React/Angular)
· Microsoft Copilot Studio or any other AI tools,
· Unit test frameworks xUnit, nUnit
SN
Responsibility of / Expectations from the Role
1
Ability to work independently, prioritize effectively, multitask, and manage time appropriately.
2
Experience in client interaction, collaborating with multiple stakeholders, understanding business application and data flow
3
Ability to be flexible, organized and work in a fast-paced business environment with special requests
4
Involve in all phases of software development lifecycle using Agile methodology – including
Design, Coding, Testing, Test Driven development, CI/CD
5
Understand the application domain and implement the scope as per given requirements, on time and with high quality.
6
Perform initial Triage, mitigate, and resolve the issues (non-prod and prod) within SLA.
7
Respond to User Queries that are received through emails and Teams channel.
Role Overview
We are looking for a Senior Product Manager who is a builder at heart, deeply analytical, and thrives in
a fast-paced, high-ownership environment. This is a high-visibility role — you will report directly to the
Co-Founder and drive product strategy across one or more of our apps.
You will be the connective tissue between business goals, data insights, and engineering execution. If
you love dissecting user behaviour, running rapid experiments, and shipping products that millions of
people love — this role is for you.
Key Responsibilities
Product Strategy & Ownership▸ Own the end-to-end product roadmap for your charter — from ideation to launch to post-launch
iteration
▸ Define product vision aligned with Tamasha’s growth goals and present it directly to the Co-
Founder and leadership
▸ Make data-backed prioritisation decisions balancing user needs, business impact, and technical
feasibility
Data-Driven Decision Making
▸ Deep-dive into user data, engagement metrics, funnel analytics, and retention cohorts to surface
insights
▸ Design and run A/B experiments; interpret results rigorously and translate them into product bets
▸ Build and maintain dashboards (SQL, Metabase, Amplitude, or similar tools) to track KPIs and
health metrics
▸ Partner with Data Science and Analytics teams to build predictive models and personalisation
capabilities
Cross-Functional Execution
▸ Work closely with Design, Engineering, Marketing, and Growth teams to ship high-quality features
on time
▸ Write crisp PRDs, user stories, and acceptance criteria; ensure shared alignment across
stakeholders
▸ Remove blockers, unblock engineers, and maintain sprint velocity without compromising product
quality
User Research & Market Intelligence
▸ Lead user interviews, usability studies, and surveys to deeply understand our user segments
▸ Monitor competitive landscape across live streaming, social gaming, and creator economy
platforms
▸ Translate qualitative insights into quantified product opportunities
Growth & Monetisation
▸ Identify and execute levers for user acquisition, activation, engagement, and retention (AARRR)
▸ Partner with business teams on monetisation features — virtual goods, coins, gifting,
subscriptions
▸ Own creator and user lifecycle journeys across apps in the Tamasha ecosystem
What We're Looking For
Must-Have
▸ 6–7 years of product management experience, with at least 2 years in a senior/lead PM role▸ Strong data orientation — comfortable writing SQL queries, building dashboards, and driving
product decisions from data
▸ Must-have experience in Consumer Applications with large user bases (1M+ DAU preferred)
▸ Proven track record of owning 0→1 features as well as scaling existing products
▸ Excellent written and verbal communication; ability to influence without authority
▸ Prior experience in Social Entertainment or Gaming industry is strongly preferred
Nice-to-Have
▸ Hands-on experience with Amplitude, Mixpanel, Clevertap, Firebase, or similar tools
▸ Exposure to creator economy platforms or social networking products
▸ Experience at a high-growth startup (Series A–C stage)
▸ Technical background or prior engineering experience
Why Join Tamasha?
� Direct Co-Founder Exposure
Report to the Co-Founder. Your work has
board-level visibility and real strategic impact.
� Data-Rich Environment
Access to rich behavioural data across 30L+
users and 6 apps. Ideal for a data-first PM.
� Real Ownership
No bureaucracy. You own your charter end-to-
end — strategy, execution, and outcomes.
� Multi-App Ecosystem
Work across apps at different stages — early-
stage, growth, and scale all in one company.
About Raiseli
Raiseli is a cutting-edge fintech SaaS platform revolutionizing fund management and real estate investment through blockchain technology. We empower institutional investors, fund managers, and private investors with transparent, secure, and efficient investment solutions.
Our mission is to raise the standard of how investments are managed, traded, and accessed globally.
We are expanding our team to build the next-generation blockchain infrastructure that underpins our investment marketplace, tokenization framework, and real-time transaction ledger.
What You’ll Do
- Design, develop, and deploy blockchain-based applications and smart contracts (Ethereum, Polygon, or other EVM-compatible chains).
- Implement tokenization protocols for fractional ownership of real estate and funds.
- Develop secure and scalable APIs and integrations with wallets, custodians, and payment systems.
- Collaborate with product, UI/UX, and AI teams to integrate blockchain features into our SaaS platform.
- Conduct code reviews, testing, and security audits to ensure compliance with best practices.
- Stay ahead of blockchain trends and suggest innovations to enhance the platform.
Key Requirements
- 3+ years of experience in blockchain development.
- Strong proficiency in Solidity, Web3.js/ethers.js, and smart contract frameworks (Hardhat, Truffle).
- Experience with DeFi protocols, token standards (ERC20, ERC721, ERC1155), and NFTs.
- Familiarity with layer-2 solutions, cross-chain bridges, and scalable blockchain architectures.
- Proficiency in backend languages (Node.js, Python, or Go) and database integration (MySQL, MongoDB).
- Understanding of cryptographic principles and security best practices in blockchain.
- Experience with cloud services (AWS, GCP, Azure) and CI/CD pipelines is a plus.
- Passion for fintech, tokenization, and decentralized finance.
Nice-to-Have
- Experience in real estate tokenization or asset-backed token projects.
- Knowledge of regulatory compliance in blockchain-based financial applications.
- Familiarity with AI/ML integrations for fintech platforms.
Why Join Us?
- Work on innovative blockchain solutions shaping the future of fintech.
- Flexible remote work with a global team.
- Competitive compensation and equity opportunities.
- Direct involvement in building a platform that impacts institutional and private investors.
Interested?
Apply directly on Cutshort.io
Roles & Responsibilities
- Collaborate closely with clients to understand their requirements, goals, and any gaps.
- Lead the planning, prioritization, design, development, and deployment of projects.
- Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
- Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
- Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
- Stay updated with the latest industry trends and developments using Integrations and Extend.
- Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
- Utilize your business knowledge and expertise to identify opportunities for technical improvements.
- Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
- Recognize and embody our purpose and values, applying them in your projects and client interactions.
- Foster relationships and communicate effectively to positively influence peers and stakeholders.
Qualifications & Experience
- At least 3 years of experience in Workday HCM and 2 years in Core Compensation is required.
- Hands-on experience in Advanced Compensation is a big plus.
- Bachelor’s degree in a related field or equivalent work experience.
- Good knowledge of HCM security.
- Basic understanding of Workday reporting and its relationship with HCM domain.
- Strong professional communication skills, both written and verbal.
- Proven ability to establish relationships with stakeholders and internal teams.
- Excellent attention to detail and follow-through.
- Preferred Time zone: Crossover with Central European Time zone or Eastern Standard Time Zone.
Responsibilities:
· Responsible for Technology hiring across levels and manage a team of recruiters
· Responsible for end to end Talent Acquisition including planning and strategizing for deliverables, sourcing and attracting candidates through various active and passive channels; candidate engagement; stakeholder management; reporting; database management etc.
· High end ownership of the deliverables.
· Focus on priorities, drive & deliver successfully.
· Maintain effective communication with the hiring managers and candidates.
· Build influential candidate relationships throughout the process.
· Follow and practice latest recruitment trends and strategies.
· Build and maintain network of potential candidates through proactive market research and networking.
· Proactively resolve bottle necks.
· Prepare and submit timely progress reports to various stakeholders.
· Involve in various initiatives for process improvement and talent branding
What are we looking for?
· Proven 7-10 years of experience in technical recruitment with excellence in hiring across levels, stakeholder management, database management, reporting etc
· Ability to manage a team of recruiters and sourcers
· Expertise in stakeholder management and leading an entire unit of hiring independently
· Possess the ability to assess candidates against profiles and the culture
· Strong understanding about engineering and product requisitions
· Demonstrated ability to manage competing priorities and work under tight timelines
· Excellent communication and interpersonal skills
· Impeccable multitasking and organizational skills
· Always pushing the limits
· Excellent relationship building and analytical skills
· Knowledge of latest recruitment trends and practices
· Proven skills in attracting candidates through various social media channels
· Detailed oriented, organized, discrete and dedicated professional
Minimum Qualifications:
1. Bachelor's degree in Commerce (B.Com) or equivalent.
Preferred Skillsets:
1. Proficiency in advanced Excel functions, such as pivot tables, VLOOKUP, and macros.
2. Hands-on experience with Excel.
3. Strong interpersonal skills to effectively collaborate with Customers and team members.
4. Logical reasoning and problem-solving capability to identify and resolve discrepancies.
5. Attention to detail and accuracy in data analysis.
6. Ability to work both independently and collaboratively within a team.
7. Excellent verbal and written communication skills.
8. Time management and organizational skills.
9. Basic knowledge of accounting principles.
Responsibilities:
1. Perform regular reconciliation of customer accounts to verify the accuracy of financial transactions.
2. Analyze financial data identify discrepancies or anomalies, and investigate the root causes.
3. Prepare and maintain detailed reports and documentation of reconciliation activities.
4. Monitor and report on key performance indicators related to account reconciliation.
YOUR ‘OKR’ SUMMARY
OKR means Objective and Key Results.
As a Senior Development Engineer at Coredge, you will help develop our next-generation cloud native core
solution along with the product and the open-source community to build the Coredge.io vision
What you will do?
- System engineering and implementation in Golang.
- Working on performance issues using creative experiments and internally developed product features.
- Research, propose, and integrate relevant open-source projects based on product objectives.
- Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
- Participation in all levels of product definition, design, implementation, testing, and deployment.
- Must include the ability to discuss abstract system architectures from ideas through implementation and
- creatively apply domain experience to solve technical challenges.
- Mentoring software engineers, fostering an environment of trust and accountability.
What you will need?
A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the following skills to succeed.
- Strong Golang skills to develop framework(s).
- Hands-on to design & develop re-usable framework components.
- Hands-On experience on developing framework, designing re-usable framework components.
- Experience in engineering practices such as code refactoring, design patterns, design driven development,
- Continuous Integration, building highly scalable applications, application security and functional programming.
Additional Skills:
- Knowledge of Cloud native would be an advantage.
- Understanding of Kubernetes from Architecture side and also understand the Standard API.
- Code contributed to CNCF or similar community will be plus.
- Performance benchmarking of K8’s or any cloud will be added advantage.
Additional Advantage:
- Deep understanding of technology and passionate about what you do.
- Background in designing high performant scalable software systems with strong focus to optimize hardware cost.
- Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
- Strong commitment to get the most performance out of a system being worked on.
- Prior development of a large software project using service-oriented architecture operating with real time constraints.
What's In It for You?
- You will get a chance to work on cloud-native and hyper-scale products
- You will be working with industry leaders in cloud.
- You can expect a steep learning curve.
- You will get the experience of solving real time problems, eventually you become a problem solver.
Benefits & Perks:
- Competitive Salary
- Health Insurance
- Open Learning - 100% Reimbursement for online technical courses.
- Fast Growth - opportunities to grow quickly and surely
- Creative Freedom + Flat hierarchy
- Sponsorship to all those employees who represent company in events and meet ups.
- Flexible working hours
- 5 days week
- Hybrid Working model (Office and WFH)
Our Hiring Process:
Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
- Initial Resume screening call with our Recruiting team
- Next, candidates will be invited to solve coding exercises.
- Next, candidates will be invited for first technical interview
- Next, candidates will be invited for final technical interview
- Finally, candidates will be invited for Culture Plus interview with HR
- Candidates may be asked to interview with the Leadership team
- Successful candidates will subsequently be made an offer via email
- As always, the interviews and screening call will be conducted via a mix of telephonic and video call.
So, if you are looking at an opportunity to really make a difference- make it with us…
Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by applicable central, state or local laws.












