Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Avalon Solution
About
Company social profiles
Similar jobs
React.js
.NET
Kubernetes🚀 Hiring: Dot net full stack at Deqode
⭐ Experience: 8+ Years
📍 Location: Bangalore | Mumbai | Pune | Gurgaon | Chennai | Hyderabad
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
We’re looking for an experienced Dotnet Full Stack Developer with strong hands-on skills in ReactJS, .NET Core, and Azure Cloud Services (Azure Functions, Azure SQL, APIM, etc.).
⭐ Must-Have Skills:-
➡️ Design and develop scalable web applications using ReactJS, C#, and .NET Core.
➡️Azure (Functions, App Services, SQL, APIM, Service Bus)
➡️Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes.
➡️Advanced experience in Entity Framework Core and SQL Server.
➡️Expertise in RESTful API development and microservices.
Vue.js
AngularJS (1.x)
Angular (2+)React.js
JavascriptResponsibilities
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- (Add other responsibilities here that are relevant)
Skills
- Proficient with Objective-C or Swift (depending on project requirements), and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Experience with performance and memory tuning with tools (such as Instruments and Shark, depending on project needs)
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
- Familiarity with continuous integration
- (Make sure to mention any frameworks, libraries, or any other technology relevant to your project)
- (List education level or
Java
Amazon Web Services (AWS)• Design, develop, code and test the solution
• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)
• 5-10 yrs of industry experience
• Energetic self-starter, with a desire to work in a startup environment
• Proficient in advanced Java programming skills
• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.
• Nice to have understanding on MQ (e.g. Kafka)
• Good hands on in Complex Event Processing systems
• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time
• Experience working with large datasets and NoSQL database technologies (e.g. Cassandra, ES)
• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)
• Experience developing RESTful APIs for complex data sets
• Knowledge of container based development & deployment (e.g. Dockers, K8s)
• Expertise in software security domain, a plus
We are constantly on the lookout for smart and enthusiastic people with a can-do attitude. If that sounds like you, then come and be a part of YAALI! We offer a competitive salary and a great benefits package.
Requirements:
-Bachelor's degree required.
-Proven work experience (1-3 years) as a Copywriter/Content Writer or similar role.
-Candidate must be conversant with writing on multidiscipline content like technical documentation, storytelling, and copywriting.
-Familiarity with SEO guidelines and keyword research tools.
-Excellent written and verbal communication is mandatory.
Responsibilities:
-Drive traffic to pages and generate interest in our products and services by writing content and distributing it in various mediums.
-Blog on an ongoing basis to grow organic traffic through search, social, and our email subscribers.
-Coming up with new strategies to increase brand engagement and generate leads.
-Provide new content strategies to address gaps in our pages for increasing conversions.
-Ability to work with different teams to create and optimize content.
-Collaborate with designers to improve user experience.
-Stays up-to-date with the latest trends and marketing best practices.
If you are interested,apply here: https://www.bizappln.com/careers.html
BootstrapJavascript
HTML/CSSInclude:
Using markup languages like HTML to create user-friendly web pages
Maintaining and improving website
Optimizing applications for maximum speed
Job brief
We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Responsibilities
- Use markup languages like HTML to create user-friendly web pages
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
Requirements
- Proven work experience as a Frontend developer
- Hands on experience with markup languages
- Experience with JavaScript, CSS and jQuery and Bootstrap framework
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles and AMP is a plus
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
- BSc degree in Computer Science or relevant field
Who we are
Incorporated in 2010, Futran Solutions is a specialized provider of digital technology solutions focused on Data Analytics, Cloud, Automation and New Age App Development.
We believe in simplicity and agility. Our ‘Make it Ez’ framework and accelerators enable our clients to realize business value faster through rapid development, intelligent automation and cloud adoption.
Futran is headquartered in Edison, New Jersey, and has a global delivery center in Hyderabad, India. With a strong belief in ‘Firgun’ philosophy, Futran is a leading supporter of many community services, especially uplifting young, deserving talent.
Specialties
- Futran specializes in digital with 100% of its revenue from digital solutions.
- With a startup culture and product mindset, Futran has always adopted agile and lean way of working
- Futran has a meritocratic, self-reliant, empowering culture that puts talent ahead of everything else, resulting into greater talent retention and productivity
For more details visit our website: http://www.futransolutions.com/">www.futransolutions.com
Go to linkedin: https://www.linkedin.com/company/futran/">https://www.linkedin.com/company/futran/
|
Job Title |
Sr. SFDC Developer |
|
Type of Position |
Full Time - UK Shift (1 PM - 10 PM IST) |
|
Job Location |
Pune |
|
Salary and Emoluments |
Salary Range: Best in market Benefits: PF, Mediclaim |
Roles and Responsibilities
- Development of custom objects, validation rules, workflows
- Development of Lightning components
- Meeting with project managers to determine CRM needs.
- Developing customized solutions within the Salesforce platform.
- Designing, coding, and implementing Salesforce applications.
- Creating timelines and development goals.
- Good experience in developing components by integrating API from external applications
- Good knowledge in SSO/oAuth integration
- Testing the stability and functionality of the application.
- Troubleshooting and fixing bugs.
- Maintaining the security and integrity of the application software.
|
Qualification |
· Bachelor’s degree in computer science or software engineering. |
|
Required kills and Competencies |
|
· Apex programming is desirable · Proficient in MYSQL, Apex, JavaScript, Native, and lightening. · Experience with SFDC Accelerator development · Ability to problem solve high-level software and application issues. · Certifications: Salesforce Platform Developer will be an advantage. · Ability to project manage · Good communication skills. |
|
Why should you apply? |
|
· We offer competitive salary · 5 days working · A full range of benefits, and a stimulating, challenging environment. · Amazing culture · The glory is almost too much responsibility · A fun-life balance |
Angular (2+)AngularJS (1.x)JavascriptHTML/CSSReact.js- Should be capable of applying software design patterns and object-oriented design to solve problems in front end development.
- Deep expertise in converting visual design into web application using CSS, LESS/SASS pre-processors and strong knowledge on cross-browser compatibility.
- Good knowledge of Responsive and Adaptive web designs using media queries, bootstrap and other frameworks and grid systems.
- Deep functional knowledge or hands-on design experience with Web Services (REST, SOAP, etc.) is needed to be successful in this position.
- Strong grasp of security principles and how they apply to web applications and web sites.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN).
JavascriptHTML/CSS
PHPVue.jsAngularJS (1.x)Responsibilities
Designing, developing, and testing UI for mobile and web applications
Build reusable code and libraries for future use
Accurately translate user and business needs into functional frontend code
Qualifications
Bachelor's degree or equivalent in Computer Science
2+ years' experience in frontend development
Experience building object-oriented web applications in JavaScript, PHP, HTML5, and CSS3
Experience with WordPress and Shopify a plus
React NativeReact.jsAngularJS (1.x)
Google Analytics
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon