
Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Avalon Solution
About
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Dear candidate,
We are urgently hiring Electrical Engineers at Maharashtra.
Role : Installation Supervisor (ITMS)
Designation: RTMC Supervisor
Department: Traffic
Experience : 3-5 Yrs
Locations: Maharashtra
Educational Qualification: Diploma or Degree with EC or Electricals
Position Summary:
The ITMS (Intelligent Traffic Management System) Installation Supervisor is responsible for overseeing the installation, setup, and commissioning of ITMS components on-site. This includes managing installation teams, ensuring quality standards, troubleshooting issues, and ensuring all systems are installed on time, within budget, and according to project specifications.
1 Key Responsibilities:
- Installation Oversight: Supervise and coordinate the installation of ITMS components including Variable Message Signs (VMS), traffic sensors, cameras, controllers, and other equipment at various locations.
- Team Management: Lead and manage the installation crew, assigning tasks, setting priorities, and ensuring efficient and safe work practices are followed.
- Site Coordination: Liaise with other departments, contractors, and stakeholders to ensure smooth coordination between various teams working on the project. Ensure site readiness for installation activities and resolve any site-related issues.
- Troubleshooting & Problem Solving: Identify and resolve any installation issues or technical challenges promptly to minimize delays and ensure smooth system integration.
- Safety Compliance: Ensure adherence to safety protocols on-site, including the use of proper personal protective equipment (PPE) and compliance with local regulations.
- Documentation & Reporting: Maintain accurate records of installation activities, including daily progress reports, equipment inventories, and site conditions. Provide regular updates to the Project Manager
- System Testing & Commissioning: Supervise the initial testing of installed systems, ensuring all equipment is functioning properly before handover to the operations team.
2 Skills and Qualifications:
- Education:
- A degree or diploma in Electrical Engineering, Electronics, or a related field.
- Certification in project management or installation supervision (preferred).
- Experience:
- Minimum 3-5 years of experience in supervising installations of traffic management systems, electrical systems, or similar infrastructure projects.
- Hands-on experience with ITMS equipment and technology (VMS, traffic sensors, cameras, etc.) is highly desirable.
- Technical Skills:
- Knowledge of ITMS system components and their installation requirements.
- Familiarity with electrical systems, cabling, and network configurations.
- Basic understanding of traffic management principles and systems integration.
3 Working Conditions:
- Environment: Work will primarily be conducted at outdoor sites, including highways, construction zones, and other infrastructure locations.
- Physical Demands: The role may involve physical labor, including lifting heavy equipment, climbing, and working in challenging environmental conditions.
- Travel: The position may require travel to various project sites as needed.
Thanks & Regards,
Minakshi Soni
Executive-Talent Acquisition
Rigel Networks Pvt. Ltd
Good communication skills
Good to have Hadoop and spark
Hands on with Apache kafka and confluence kafka
Excellent telephonic communication skill
To drive to seek new business
Highly organised team
Basic english known
We are seeking a highly skilled and experienced Senior Java Developer/Product Person to join our dynamic team. As a key member of our organization, you will be responsible for developing and delivering successful products in the healthcare industry. You will work on full end-to-end enterprise applications and leverage your expertise in Java development and AWS to drive innovation and create solutions that address our customers' needs.
Responsibilities:
- Collaborate with cross-functional teams to gather requirements, analyze business needs, and translate them into technical specifications.
- Design, develop, test, and deploy high-quality, scalable, and reliable Java applications.
- Take ownership of the product development lifecycle, from ideation to deployment and maintenance.
- Implement best practices for software development, code reviews, and documentation.
- Identify opportunities for improvement and propose innovative solutions to enhance product performance, functionality, and user experience.
- Stay up-to-date with industry trends, emerging technologies, and advancements in healthcare IT.
- Mentor and provide technical guidance to junior developers.
Requirements:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Proven track record of delivering successful products in the healthcare industry.
- Strong proficiency in Java programming and hands-on experience with Java frameworks and libraries.
- Extensive knowledge and experience with full end-to-end enterprise application development.
- Solid understanding of software development principles, design patterns, and best practices.
- Proficiency in cloud technologies, particularly AWS (Amazon Web Services).
- Familiarity with modern software development methodologies, such as Agile or DevOps.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Self-motivated and able to work independently as well as in a team environment.
Preferred Qualifications:
- Experience with healthcare data standards and regulations, such as HL7, FHIR, HIPAA, or GDPR.
- Knowledge of other programming languages and technologies, such as Python, JavaScript, or containerization (Docker, Kubernetes).
Join our team and contribute to the development of innovative healthcare solutions that make a real impact on patient care and outcomes. We offer a competitive salary, a stimulating work environment, and opportunities for professional growth.
If you meet the above requirements and are passionate about leveraging your Java development expertise in the healthcare industry, we would love to hear from you. Please submit your resume and portfolio demonstrating your previous product development work.
About the company:
Gigmo Solutions is a fast growing tech. startup with a mission to fundamentally disrupt customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.
With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.
Role - Python Developer
Experience 3+ Years
Work Location – Gurugram (Haryana)
Responsibilities
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server-side logic
- Developing RESTful APIs
- Implementation of security and data protection
- Integration of data storage solutions ( Postgresql,Mysql )
- Design, develop, and maintain web scraping scripts using Python.
- Use web scraping libraries like Beautiful Soup, Scrapy, Selenium and other scraping tools to extract data from websites.
Skills And Qualifications
- Expert in Python, with knowledge of Python web frameworks (Django, Flask, Fast API)
- Familiarity with some ORM libraries -SQL Alchemy /Tortoise
- Able to integrate multiple data sources and databases into one system.
- Understanding of the threading limitations of Python, and multi-process architecture
- Good understanding of REST APIs.
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Understanding of accessibility and security compliance
- Knowledge of user authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Familiarity with event-driven programming in Python
- Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
- Able to create database schemas that represent and support business processes
- Strong unit test and debugging skills.
- Proficient understanding of code versioning tools ( Git )
- Familiarity with real-time databases ( PostgreSQL, MySQL )
- Must have worked in the field for at least 3+ years.
- Requires a bachelor's degree in computer science, Software Engineering or a related field from a good Institute (Tier-1, Tier -2 Colleges)
- Experience with Python development and web scraping techniques.
CTC: As per Industry Standards.
What is the role?
This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.
Key Responsibilities
- Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
- Conduct test design and test execution for functional/non-functional aspects of features / product.
- Hands-on execution for functional/non-functional aspects of features / product.
- Automate the tests to ensure repeatability of tests.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 1 to 4 year's experienced software quality professional.
- Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
- Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
- Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
- Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
- Detailed and effective written communication skills for documenting the features tested and bugs found.
- Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
- Self-motivated, works well independently and with others.
Whom will you work with?
You will work with a top-notch tech team and report to the engineering head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
- No day is the same - you will create technical designs that support varying client requirements
- You'll design and develop full-stack web applications using the latest web technologies, primarily Python and Django
- Write code/unit tests and be part of the test-driven development environment
- Leverage your skills in industry-standard tools to deliver weekly code releases
- You'll work in a no silos environment, frequently collaborating with global teams and roles across the organization
Who you are:
- 7+ years of experience developing great web applications
- You can build products from scratch
- You have expertise in the Django backend framework
- You are fluent in the Python language
- You have dabbled in any one of these front-end frameworks - Angular, React, Vue
- You understand when to use NoSQL vs. relational database
- you understand reporting/dashboards framework
- You are comfortable working up and down the stack
- You are able to convert ideas into designs and build them out
- Benefit if you have worked with payment gateways such as visa, Mastercard, etc.
Company description
Stints is a Boutique digital agency that provides digital services and growing across the world. www.stints.app
Min Experience: 4 years
Requirments
Required a strong candidate for Word press Web developer experience with exposure to large scale word press applications
- Complete knowledge of Word press architect, PHP, HTML5, CSS3, JavaScript, XML, JQuery, MySQL, Woo-commerce
- Ability to convert complex requirements into WordPress CMS.
- Ability to create and customize the plugin for complex requirements.
- Optimising performance & Security for the website.
- Must have experience of theme development, integration, and customization
- Should be able to understand the technical problem and be able to resolve it asap
- An understanding of front-end optimization techniques - Strong sense of visual design
-Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization
- so it is important to have the ability to create setups from scratch
-Experience creating custom themes for use with WooCommerce
Job Types: Full-time,
Request is to onsite (Belgium)
Education and Technical Expertise:
- Deep knowledge in one or more domains of the study required for the function.
- Capability to write clear and structured technical documents.
- Ability to participate in multi-lingual meetings, very good communication skills, and able to work in a team.
- The capability of working in an international/multicultural environment.
- Ability to apply high quality standard
- Good experience in Angular.
- Good experience & knowledge of latest trends in Java, J2EE, Spring framework, Oracle, SQL, HTML, XML, XSD.
- Good knowledge of web services (SOAP, REST).
- Good knowledge of Cloud Technologies and Micro Services is an asset
- Experience with the following tools/ frameworks: Maven, GIT
- Experience in PKI is an asset
- The methodology is Agile
- Reporting tools are JIRA and Confluence
- Provision of expert advice and assistance, technology watch, architectural considerations, applicable standards, solution patterns, and best practices in Angular,
- J2EE, Web services, and SSL/TLS technologies
- Providing solution options
- Development of applications (full stack) using the technologies/tools mentioned in the specific expertise
- Review of Information Systems Infrastructure Architectures
- Performing PoC in the requested technologies
- Participation in user, service, and project meetings
- Create / update documentation as part of knowledge management
- Strive for innovation and open to new trends
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.










