Customer Support Executive

Purpose of the role

To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure. 

Accountabilities

• Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.
• Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.
• Development of processing and analysis algorithms fit for the intended data complexity and volumes.
• Collaboration with data scientist to build and deploy machine learning models.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an IFC - ETL Developer where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.

To be successful as an IFC - ETL Developer you should have experience with:

• Ab-Initio design, develop, and maintain complex ETL processes and data flows using Ab-Initio platform.
• Unix, strong command-line proficiency for job scheduling, monitoring, and system administration.
• Python, develop scripts for data validation, automation, and integration tasks.
• Data Warehouse concepts/Design: Design and implement enterprise data warehouse solutions, dimensional modeling, star/snowflake schemas, and ETL architectures.
• Strong knowledge of data pipeline optimization, performance tuning, and data quality management, with a proven track-record of delivering scalable data warehousing solutions.

Some other highly valued skills include:

• AWS Cloud-based data storage and processing solutions.
• Hadoop Big data ecosystem for large-scale data processing and analytics.
• Strong problem-solving skills and ability to multi-task.
• Experience with integration of multiple data sources and toolsets.

Strong in Graphic Designer (Lifestyle / Wellness / Consumer Brands)

Mandatory (Experience 1): Must have 1+years of experience as a Graphic Designer working on lifestyle, wellness, skincare, or consumer-facing brands, ideally in in-house teams or startups.

Mandatory (Experience 2): Must have hands-on experience designing end-to-end creative assets across social media, email campaigns, presentations, and internal communications

Mandatory (Experience 3): Experience working in fast-moving, content-driven environments with multiple concurrent deliverables and tight deadlines.

Mandatory (Skill 1): Strong design fundamentals — layout, typography, hierarchy, spacing, and visual storytelling.

Mandatory (Skill 2): Ability to independently manage timelines, deliver high-quality work, and iterate based on feedback with maturity.

Mandatory (Skill 3): Proficiency in design tools — Photoshop, After Effects, Premiere Pro; ability to create motion graphics or video assets is a plus.

Mandatory (Portfolio): Must showcase 2+ completed projects or campaigns demonstrating clarity, restraint, brand consistency, and problem-solving approach in visual communication.

• Execute social media design projects, while working closely with the content team.
• Design original pieces, including illustrations and infographics in line with trends in social media.
• Refine images, fonts, and layouts using graphic design software
• Apply typography techniques
• Video editing, reels edits and other related works like captioning videos
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Keep track of new content and tools across social media platforms, analysing what's working and what's not.

• Paint by hand and use drawing applications to design original graphics

• Work experience as a Designer intern, Graphic Designer, or similar role if any
• Portfolio of completed design projects
• Hands-on experiences with image editing software, like Photoshop and Adobe Illustrator
• Proficient in design software (e.g. InDesign, Figma and Balsamiq)
• Strong aesthetic knowledge with the ability to combine various colors, fonts, and layouts
• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• BSc degree in Design, Visual Arts or relevant field if any.

• PHP Developer Exp 6 + Years Openings:
• Candidate should have excellent communication skill.
• Object-oriented programming in PHP.
• Front-end technologies such as JavaScript, HTML, and CSS.
• Complex SQL queries and database schema design.
• MVC frameworks (Laravel, Yii2, Any Framework).
• Working in a collaborative team environment using tools like JIRA and Git.
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively.
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, MYSQL,JQuery,Bootstrap ,Web services etc..
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively. ,

Marketing Manager:

Profile: The primary role of marketing manager is to attract, retain and grow revenue from a company's targeted customers - across markets. The person is expected to have a proven track record with a minimum 7  years of experience.  In carrying out this role, you must support revenue with lead generation and other quantifiable marketing activities.  

Roles and Responsibilities: 

• Develops and implements strategic marketing plans (International & Domestic) for the company.
• QualifiedRevenue generating Leads through various marketing activities:
  • Digital marketing campaigns.
  • Social media.
  • SEO and superior web presence.
• Prior experience of marketing for IT/ITES businessis a must.
• Messaging, communication to be crystalized and executed in helping generate revenue.
• Build content around the product / service to be pushed across channels.
• Manage the team to perform accurate data generation for digital marketing activities for its target markets / companies.
• Team Management. Finding ways for team to achieve success – recruit, train, mentor and evaluate team members.

Location: Noida