Customer Support Executive

Designation: Campus Admin Officer

Department: Admin

Location: Mahape, Navi Mumbai

Experience Required: 2–4 Years

Employment Type: Full-Time

Job Summary

We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain

the Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai.

The role involves end-to-end responsibility for identifying and fixing electrical faults,

desktops, printers, intercom systems, LAN connections, and WiFi networks to ensure

smooth daily operations with minimal downtime.

Key Responsibilities

1. Electrical System Maintenance

● Diagnose and resolve electrical faults promptly to minimize downtime.

● Identifying and resolving issues with electrical appliances, office lights, fans, etc.

● Troubleshooting issues related to generators, UPS, power supply cabling, etc.

2. IT Systems Management

● Maintain desktops and laptops for employees.

● Maintain office LAN network and structured cabling.

● Coordinate with vendors for servicing, repairs, and consumables.

● Maintain inventory of IT peripherals and spare equipment.

3. Intercom & Communication Systems

● Maintain and troubleshoot internal intercom systems.

● Coordinate with service vendors for maintenance and repairs.

Required Qualifications & Skills

● 2–4 years of hands-on experience in maintaining Electrical & IT systems.

● Ability to communicate in English, Hindi or Marathi

● Basic knowledge of modems, routers, and switches.

● Good communication skills and ability to support non-technical users.

● Ability to work independently and manage day-to-day operations.

Job Location: Gurgaon/Noida

Current Work Mode: Hybrid

Work Timings: AEST Timings

About the Role

We are looking for high-calibre Frontend Engineers with strong expertise in React or Angular to join a fast-paced branding and product experience initiative. This role will focus on delivering a premium UI/UX transformation, including a dashboard uplift, within a tight timeline.

This is a hands-on role suited for engineers who thrive in high-impact, fast-execution environments and can take ownership from concept to delivery.

Key Responsibilities

• Build and enhance modern, scalable front-end applications using React or Angular
• Drive the branding implementation across web interfaces and dashboards
• Collaborate closely with design, product, and backend teams
• Contribute to dashboard improvements, performance optimization, and usability enhancements
• Integrate front-end components with backend services (including .NET-based APIs)
• Leverage AI tools (e.g., Claude, ChatGPT, GitHub Copilot) to improve productivity, code quality, and development speed
• Ensure high standards of code quality, responsiveness, and cross-browser compatibility

Required Skills & Experience

• Strong hands-on experience with React.js or Angular (either is mandatory)
• Solid understanding of HTML, CSS, JavaScript/TypeScript
• Experience building data-driven dashboards and UI-heavy applications
• Working knowledge of .NET / C# backend integration
• Familiarity with or openness to using AI-assisted development tools (e.g., Claude, Copilot, ChatGPT)
• Strong eye for design, layout, and user experience
• Ability to work in fast-paced, deadline-driven environments

Nice to Have

• Experience with design systems or branding projects
• Exposure to performance optimization and front-end architecture
• Experience working in agile/sprint-based delivery models

What We’re Looking For

• Engineers who take ownership and move fast
• Strong problem-solvers with attention to detail
• Comfortable leveraging modern tools, including AI, to accelerate delivery
• Clear communicators who can collaborate across teams
• Comfortable working under tight timelines with high expectations

Why Join

• Opportunity to work on a high-visibility branding initiative
• Fast-paced environment with real impact
• Collaborative and outcome-driven team

IMP: Please read through before applying!

Nature of role: Full-time; On-site

Location: Thiruvanmiyur, Chennai

Responsibilities:

Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.

Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.

Develop and maintain scalable, modular automation systems with clear documentation.

Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.

Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.

Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.

Identify repetitive tasks and convert them into reliable automated processes.

Build centralized dashboards and automated reports for teams and clients.

Stay up-to-date with the latest in AI, automation, and LLM technologies, and bring new ideas to life within Jugaad’s ecosystem.

Requirements:

Hands-on experience with n8n, Make, or Zapier (or similar tools).

Familiarity with OpenAI, Gemini, HuggingFace, ElevenLabs, HeyGen, and other AI platforms.

Working knowledge of JavaScript and basic Python for API scripting.

Strong understanding of REST APIs, webhooks, and authentication.

Experience with Docker, VPS (AWS/DigitalOcean), and server management.

Proficiency with Google Sheets, Airtable, JSON, and basic SQL.

Clear communication and documentation skills — able to explain technical systems simply.

Who You Are:

A self-starter who loves automation, optimization, and innovation.

Comfortable building end-to-end tech solutions independently.

Excited to collaborate across creative, marketing, and tech teams.

Always experimenting with new AI tools and smarter ways to work.

Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.

What You Get:

A strategic and hands-on role at the intersection of AI, automation, and operations.

The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.

Freedom to experiment, build, and deploy your ideas fast.

A young, fast-moving team where your work directly drives impact and growth.

EXCITED ABOUT YOUR TASKS?

● Liaise with clients to understand role requirements to source the most suitable candidates 

● Source, screen and compile a shortlist of qualified candidates for various technical roles 

● Screen the candidates to ensure we put forward the best quality candidates to clients 

● Recruit senior IT profiles, with a focus on functional expertise 

●Communicate with hiring managers to understand vacancy requirements fully

● Establish a strategy to deliver suitable candidates on time 

● Build and develop relationships with both clients and candidates to provide a high level of client and candidate service 

● Connect and coordinate with external vendors to support hiring needs 

● Serve the business at a very deep and high touch level 

WHAT WILL YOU NEED TO SUCCEED? 

● 3+ year of full life-cycle IT Recruiting Experience, in either an agency or corporate setting 

● Familiarity with different selection methods (screening, interviews, assignments) 

● Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity 

● Must have Strong Knowledge of IT Technologies and skills 

● Experience in handling multiple vendors. 

● Great interpersonal and communication skills 

● MBA in human resources or similar relevant field 

Responsibilities:

• Partner with the business to determine the optimal solution for their prioritized needs
• Enforce design principles leading with configuration and only writing code when needed
• Participate in the full software development life cycle from technical design to development, testing and deployment
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide them.
• Design and develop solutions that best leverage the ServiceMax platform to support critical business functions and meet project objectives, business requirements and company goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
• Develop, test, and document custom development, integrations, and data migration elements of ServiceMax implementation.
• Independently analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
• Follow coding standards best practices, and participate in code reviews
• Accountable for the following: design workshops with ServiceMax and SFDC best practices including application limits, complete requirements analysis and confirmation, identify and own the final documentation for the technical specifications for the customizations, confirm functional design, document final solutions, lead deployment including guiding all sandbox code migration
• Provide peer reviews of Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices and customer requirements
• Perform ServiceMax configuration activities, Service Flow Manager Configuration and APEX trigger implementation, including training the system administration and IT team members.

Required Skills

• Minimum 5 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch Console, Mobile App etc.

Job Description:

· Below are the typical activities expected to be performed by a ServiceMax Administrator/ Developer.

· These activities will be performed to support, break-fix, unit test, configure and develop Horiba's

· ServiceMax as per Help Desk tickets and other projects in a timely manner.

· Technical experience with Force.com, SFDC/ ServiceMax Administrator, Visual Force, Java.

· Field Service "Best Practice" guidance to segments/ end users

· Consult and assist end users and other support team members with data mapping activities in support of integration with SAP system or other systems in future..

· Provide Solution Design and Configuration Documents ensuring fit between with ServiceMax best practices al

· Segment requirements. Follow Horiba Change Management process.

Administration

· ServiceMax administration related to all ServiceMax objects (standard and custom)

· ServiceMax configuration related to all ServiceMax objects (standard and custom) including Work Ord

· Management, Case Management, Service Flow Manager, Dispatch Console, Mobile configuration, MFL

· Tracking user login history and adoption matrices.

· Installation of apps from AppExchange

· Creation of users for an organization

· Maintain login credentials

· Generic users permissions

· Specific data access permissions

· Group Management

· Manage queues & public groups

· User assignment to queues & public groups

Security: Object security definition for Smax users

· Profile Management on object level permissions

· Role wise access on records

· Sharing rules additional record access for users

· Manage permission sets

General Configuration: Objects

Maintain standard object architecture and relationship model

• Create custom objects and maintain relationships among the objects

• Custom Fields

• Create custom fields

• Manage access to different profiles

• Manage page layouts to include custom fields

Page Layouts: Define Object field layouts based on profile

• Addition Of fields, sections, buttons, custom links, actions, related object lists, report charts, etc.

Data Management: Creation of reports & dashboard, maintaining report types, sharing of reports and dashboard

• Setting product Prices (standard, list, sale), Revenue and Quality Schedules.

• Build and manage email alerts

Deployment: Data deployment at organizations / sandboxes using change sets

Posted on Mar 5, 2024.

• A candidate must have in-depth knowledge of Laravel and Illuminate.
• Must have an understanding of Relationships & Eloquent.
• Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
• Should have developed minimum 3 to 4 projects during the work experience.
• Basic Knowledge of creating REST API in Laravel.
• Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
• Ability to understand security compliance of PHP
• An implication of OOP is must, hence in-depth understanding is necessary.

• ​Knowledge of Cloud-Server.
• Knowledge of CI/CD.
• Knowledge advance Front-End Technologies.
• Basic knowledge of NodeJS.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.
• Reskilling Programs.
• Comapny Sponsored National & International Certification Courses.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Write “clean”, well-designed code
• Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
• Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
• Maintaining existing codebase, to include troubleshooting bugs and adding new features.
• Understanding and implementation of security and data protection.
• Documenting application changes and developing updates.
• Develop the quality product using best practices of Laravel.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.

ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

Key job responsibilities-

• ​Design and develop highly scalable, reliable and fault tolerant systems ​
• Understand the customer needs, design & implement
• ​Envision project goals, product architectural solutions with a high focus on detail to ensure successful implementation
• ​Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
• ​Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
• ​Keep optimizing & automating mundane tasks • ​Problem solving in accounting modules

Who You Are-

• ​You have a deep interest and passion for technology - You love writing and owning code and enjoy working with people who will keep challenging you at every stage.
• ​You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills.
• ​You are self-driven and motivated with the desire to work in a fast-paced, results driven agile environment with varied responsibilities
• ​You have a strong knowledge in accounting systems like ledger entries

Qualifications-

• ​6 years of software development experience in backend
• ​Hands on experience with PHP using CodeIgniter and Javascript (Angular/ React)
• Database technologies - SQL and/or NoSql
• Experience in developing REST APIs
• ​Knowledge of VCS using SVN/ GIT and Payment Gateways
• ​Expertise in design principles and their application
• ​Strong computer science fundamentals in data structures and algorithms ​ Fast Learner & a Team Player

Locations: Bangalore

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the frontend development and required backend for it.
• Work on back-end development tasks and designing the architecture for the same.
• Efficient usage of database technologies such as MySQL, MongoDB, ElasticSearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience working as a Full-stack developer or Backend but knows Frontend technology.
• Proficiency in Javascript Frameworks like React and thorough knowledge in CSS skills is an added advantage.
• Built an application from scratch earlier.
• Strong fundamental knowledge of any backend language such as Python, Java etc.
• Experience with Backend Web development.
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from the requirement to release.
• Willingness and enthusiasm drive to learn new technologies.
• The ability to pick the right tools for the job.
• Desire and ability to play different roles as necessary.

• Developing user interface components and implementing them following well-known React.js workflow.
• Architect the application out in clean MVC kind of architectures in ReactNative for Android/iOS app development.
• Developing APIs with MVC frameworks in Java / Python.
• Designing and building REST APIs.
• Building on and maintaining services on cloud platforms.
• Build reusable code and libraries for future use.

• Self-motivated, team player, action-and-results oriented.
• Well organised, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.