Job Title: Customer Support Executive
Job Type - Full Time
Location – Indore
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to effectively interact with customers through email and chat.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Summary
Seeking an experienced App Connect Enterprise (ACE) / Integration Bus (IIB) Support Engineer with strong hands-on experience in supporting, maintaining, and enhancing enterprise integration environments. The role involves L2/L3 production support, incident management, deployments, monitoring, and collaboration with cross-functional teams to ensure stable and high-performing integration services.
Key Responsibilities
- Provide L2/L3 support for ACE / IIB applications across DEV, UAT, and Production environments
- Support and maintain enterprise integrations, message flows, and interfaces
- Monitor integration environments and troubleshoot failures related to ESQL, MQ, database connectivity, network, or data issues
- Perform incident management for P1–P5 issues, including bridge calls and stakeholder coordination
- Conduct Root Cause Analysis (RCA) and provide permanent fixes
- Manage UAT testing, production deployments, and release activities
- Perform certificate renewals, patching, and vulnerability remediation
- Reprocess failed messages/transactions to ensure business continuity
- Update configuration properties (for example, UDP properties) in production
- Create and manage Change Requests (CRs), JIRA tickets, and CAB approvals
- Prepare Weekly and Monthly Service Reports (WSR/MSR)
- Provide on-call and weekend support as per rotation
- Debug message flows and optimize ESQL for performance improvements
- Support SOAP and REST-based integrations
- Work with monitoring tools to ensure alerting and ticket generation
- Collaborate with application teams, architects, and DevOps teams
- Ensure adherence to operational standards and best practices
Desired Experience
- Minimum 3+ years of hands-on experience in ACE / IIB support or development
- Experience supporting production-critical environments
- Exposure to Agile / Scrum delivery models
- Experience working in 24x7 support environments
- Strong documentation and communication skills
Java
Spring BootJob Title : Java Developer
Experience : 2 to 10 Years
Location : Pune (Must be currently in Pune)
Notice Period : Immediate to 15 Days (Serving NP acceptable)
Budget :
- 2 to 3.5 yrs → up to 13 LPA
- 3.5 to 5 yrs → up to 18 LPA
- 5+ yrs → up to 25 LPA
Mandatory Skills : Java 8/17, Spring Boot, REST APIs, Hibernate/JPA, SQL/RDBMS, OOPs, Design Patterns, Git/GitHub, Unit Testing, Microservices (Good Coding Skills Mandatory)
Role Overview :
Hiring multiple Java Developers to build scalable and performance-driven applications. Strong hands-on coding and problem-solving skills required.
Key Responsibilities :
- Develop and maintain Java-based applications & REST services
- Write clean, testable code with JUnit & unit tests
- Participate in code reviews, debugging & optimization
- Work with SQL databases, CI/CD & version control tools
- Collaborate with cross-functional teams in Agile setups
Good to Have :
- MongoDB, AWS, Docker, Jenkins/GitHub Actions, Prometheus, Grafana, Spring Actuators, Tomcat/JBoss
Company: Enpointe.io
Location: Mumbai
Experience: 3-5 years
Employment Type: Full-Time
About Enpointe.io:
Enpointe.io is an innovative tech company focused on building scalable and high-performance applications. We leverage modern frameworks and backend technologies to develop enterprise-grade solutions. If you're passionate about Java development, backend systems, and scalable architectures, we invite you to join our growing team.
Position Overview:
We are looking for a Java Developer with expertise in backend development and API design. The ideal candidate will have strong Java programming skills and experience in developing, optimizing, and deploying scalable backend applications. You will collaborate with cross-functional teams to build and maintain robust systems.
Key Responsibilities:
Backend Development:
- Develop and optimize Java-based applications using Spring Boot and related frameworks.
- Implement microservices architecture and RESTful APIs.
- Ensure backend applications are scalable, secure, and high-performing.
Database Management & Integration:
- Design and manage relational and NoSQL databases (MySQL, PostgreSQL, MongoDB).
- Optimize queries and ensure data integrity and performance.
- Work with caching mechanisms like Redis for improved efficiency.
Software Development & Deployment:
- Develop and maintain Java-based backend services.
- Work with version control systems (Git, GitHub, GitLab).
- Deploy applications in cloud environments (AWS, GCP, or Azure).
Optimization & Security:
- Optimize backend applications for performance, scalability, and efficiency.
- Implement best practices for security, authentication, and authorization.
- Stay updated with the latest Java and backend development trends.
Required Skills and Qualifications:
- Strong proficiency in Java (JDK 8+) and Spring Boot.
- Experience with microservices architecture and RESTful API development.
- Proficiency in SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB).
- Experience working with unit testing frameworks like JUnit.
- Knowledge of CI/CD pipelines and DevOps practices.
- Strong problem-solving skills and ability to work in a fast-paced environment.
Nice to Have:
- Experience with Kafka or RabbitMQ for messaging.
- Familiarity with Docker and Kubernetes for containerization.
- Knowledge of authentication frameworks like OAuth, JWT.
Role: Back End Developer
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
We are seeking a highly skilled and experienced Power BI Lead / Architect to join our growing team. The ideal candidate will have a strong understanding of data warehousing, data modeling, and business intelligence best practices. This role will be responsible for leading the design, development, and implementation of complex Power BI solutions that provide actionable insights to key stakeholders across the organization.
Location - Pune (Hybrid 3 days)
Responsibilities:
Lead the design, development, and implementation of complex Power BI dashboards, reports, and visualizations.
Develop and maintain data models (star schema, snowflake schema) for optimal data analysis and reporting.
Perform data analysis, data cleansing, and data transformation using SQL and other ETL tools.
Collaborate with business stakeholders to understand their data needs and translate them into effective and insightful reports.
Develop and maintain data pipelines and ETL processes to ensure data accuracy and consistency.
Troubleshoot and resolve technical issues related to Power BI dashboards and reports.
Provide technical guidance and mentorship to junior team members.
Stay abreast of the latest trends and technologies in the Power BI ecosystem.
Ensure data security, governance, and compliance with industry best practices.
Contribute to the development and improvement of the organization's data and analytics strategy.
May lead and mentor a team of junior Power BI developers.
Qualifications:
8-12 years of experience in Business Intelligence and Data Analytics.
Proven expertise in Power BI development, including DAX, advanced data modeling techniques.
Strong SQL skills, including writing complex queries, stored procedures, and views.
Experience with ETL/ELT processes and tools.
Experience with data warehousing concepts and methodologies.
Excellent analytical, problem-solving, and communication skills.
Strong teamwork and collaboration skills.
Ability to work independently and proactively.
Bachelor's degree in Computer Science, Information Systems, or a related field preferred.
Python
Django
PostgreSQL
HTML/CSS
jQueryLocation Delhi NCR
Opening Immediate
Search Context
Over 1.8 billion non-salaried informal sector workers globally, and roughly 700m Indians are
not eligible for pension or other social protection benefits. Without an urgent and effective
response to pension exclusion, they face the grim prospect of extreme poverty for over 20
years once they are too old to work.
pinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model and
a simple and intuitive UI/UX to make access to regulated pension, savings and insurance
products easy and simple for non-salaried informal sector workers. We're working actively
with governments, regulators, multilateral aid agencies and leading financial inclusion
stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya
and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers
use our pensionTech to build a mass market for their products beyond their traditional agentled customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms use
our plug-and-play pensionTech to instantly offer an integrated social protection solution to
their clients, members and employees without any new investments in IT or capacity
enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
pinBox is looking for senior software engineers who are deeply passionate about using IT to
solve difficult, real-life problems at scale across multiple countries.
The Senior Software Engineer will be expected to
1. Design, code, test, deploy and maintain applications to satisfy business requirements,
2. Plan and implement technical efforts through all phases of the software development
process,
3. Collaborate cross-functionally to make continuous improvements to the pinBox
pensionTech platform,
4. Help drive engineering plans through a broad approach to engineering quality
(consistent and thoughtful patterns, improved observability, unit and integration testing,
etc.),
5. Adhere to national and global architecture standards, risk management and security
policies,
6. Monitor the performance of applications and work with developers to continuously
improve and optimize performance.
The ideal candidate processes
1. An undergraduate degree in engineering,
2. At least 6 years’ experience as a software engineer or in a similar role,
3. Experience working with distributed version control systems such as Git / Mercurial
4. Frontend: Experience with HTML, CSS, bootstrap, Javascript, Jquery is necessary.
Experience with React / Angular will be an advantage,
5. Backend: Experience with Django/Python, PostgreSQL or any other RDBMS is
mandatory. Experience with Redis will be an advantage,
6. Experience in working with AWS / Azure / Google Cloud,
7. As our applications use a number of third party micro-services, experience with REST
APIs, as also with the Indian digital finance ecosystem (UPI, e-KYC) will be both
necessary and an advantage,
8. Critical thinking and problem-solving skills, and
9. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
function effectively and proactively under tight deadlines.
Details :
Exp - 3+ Yrs
CTC - Best in industry
Location - Chennai (Guindy)
1. Building and maintaining business relationships with clients for future needs.
2. Develop overall strategic action plans to ensure achievement of revenue targets.
3. Manage existing relationships to achieve 100% retention along with cross sell.
4 .Ensure 100% adherence to policies processes systems.
5 .Responsible to create brand awareness in the respective markets.
6. Have to drive a sustained growth rate and increase profits in market
Skills Required :
1 .Excellent communication skills.
2. Strong interpersonal skills and Quick Learner.
3 .Ability to understand client's needs and present solutions.
4 .Understanding of market and product.
5 .Must be strong in client acquisition.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptRequired skills:
1. Backend : Core Java, Spring Boot, Micro services, Hibernate/JPA, Data Structure and
Algorithms and Restful Web Services
2. Front end : HTML, CSS, JavaScript, jQuery, Vue.JS, NuxtJS ,Vue-router, Vuex
3. Data base : MySQL
4. Version Control Tool : Git
5. Cloud Service : AWS
JOB DESCRIPTION
Commercial experience using the Full stack Java Development
Should be strong on basics of core Java - Basic Oops concepts, String,
Collections, Exceptions, Interface, Inheritance
Spring Family - Spring Boot, Spring Core
Experience in creating Micro service using REST & Spring Boot
Should be familiar with UI HTML, CSS, Java Script, Vue.JS framework
Hands on experience on Oracle or SQL Server database
Knowledgeable in AWS cloud.
Agile Experience: Should be able to understand Scrum ceremonies and able to
demonstrate experience on Agile
Leadership● A proven track record of successful paid marketing campaigns
● In-depth knowledge of the various paid marketing channels and technologies, including paid search,
retargeting, social network advertising (Facebook, Twitter, LinkedIn, Pinterest, and more), and content
distribution and placement networks
● Hands-on experience in handling marketing budgets and forecasting/reporting results
● Outstanding communication, presentation and leadership skills
● Flexible working in US Shift hours from time to time
JavaSpring Boot• 4+ years of software development experience in Java 8. Knowledge of Java 9.
• Experience in developing micro services in Spring Boot or Node.js. Experience in security, transaction, Idempotency, log tracing,
distributed caching, monitoring and containerization requirements of Micro services. Experience in developing High Cohesion &
Loosely Coupled Micro Services
• Should have excellent acumen in Data Structures, Algorithms, problem-solving and Logical/Analytical skills. Thorough
understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
• Sound understanding of concepts like Exceptional handling, Serialization/Deserialization and Immutability concepts, etc. Good
fundamental knowledge in Enums, Collections, Annotations, Generics, Autoboxing, etc.
• Experience with Multithreading, Concurrent Package and Concurrent APIs
• Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
• Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
• Hands-on experience with JMS. Hands-on experience in creating RESTful webservices and consuming webservices. Hands-on
experience with Spring.
• Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
• Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with
Maven/Gradle and knowledge of version control systems like Git/SVN etc.
• Good communication skills and ability to work with global teams to define and deliver on projects. Sound
understanding/experience in software development process, test-driven development.
• 4+ years of software development experience in Java 8. Knowledge of Java9.
• Experience in developing micro services in Spring Boot or Node.js. Experience in security, transaction, Idempotency, log tracing,
distributed caching, monitoring and containerization requirements of Micro services. Experience in developing High Cohesion &
Loosely Coupled Micro Services
• Should have excellent acumen in Data Structures, Algorithms, problem-solving and Logical/Analytical skills. Thorough
understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
• Sound understanding of concepts like Exceptional handling, Serialization/Deserialization and Immutability concepts, etc. Good
fundamental knowledge in Enums, Collections, Annotations, Generics, Autoboxing, etc.
• Experience with Multithreading, Concurrent Package and Concurrent APIs
• Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
• Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
• Hands-on experience with JMS. Hands-on experience in creating RESTful webservices and consuming webservices. Hands-on
experience with Spring.
• Hands-on experience with any of the logging frameworks (SLF4J/LogBack/Log4j)
• Experience of writing Junit test cases using Mockito / Powermock frameworks. Should have practical experience with
Maven/Gradle and knowledge of version control systems like Git/SVN etc.
• Good communication skills and ability to work with global teams to define and deliver on projects. Sound
understanding/experience in software development process, test-driven development.
Additional information
• Gender-Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being
iOS App Development
Swift
Objective C• No of Vacancy: 2
• Reporting To: CTO
• Work Experience: 2 to 4 years of experience in MAC OS and iOS Development
• Educational Qualification: Graduate in IT & above
Required Skills:
• Experience in creating applications for Mac OS X and iOS Applications
• Excellent in Objective-C and Swift
• Exposure working with C++ programming language for Mac application
• Integrate apps with authentication APIs
• Proficient understanding of code versioning tools like GitHub, firebase and Xcode so on.
Job Description:
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon