Internship Program

Job Title: Customer Support Consultant

Experience: 2–4 Years

Location Preference: Delhi NCR (Preferred)

Industry: IT / Tech

About the Role:

We are looking for a proactive and customer-focused Customer Support Consultant to join our Customer Success team. The ideal candidate will have 2–4 years of experience in a customer-facing support role within the IT or tech sector.

Key Responsibilities:

• Handle client queries and provide prompt resolutions via email, chat, or calls.
• Troubleshoot basic product or service-related issues.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure seamless customer experience.
• Provide feedback for process and product improvements.

Requirements:

• 2–4 years of experience in customer support, preferably in the IT sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving attitude and ability to multitask.
• Preference will be given to candidates from Delhi NCR.

• Required minimum 1 year of Experience.
• Experience on Engine Versions: Unreal Engine 4.27, 5, and above
• Expertise in both Blueprints and C++
• Ability to build scalable and modular gameplay systems
• Nice understanding of core gameplay architecture
• Experience working with UMGs
• Ability to optimize performance for PC and console platforms
• Familiar with game loop architecture, tick handling, and event-driven programming
• Capable of writing clean, maintainable, and modular code
• Experienced in debugging, profiling, and performance analysis
• Familiar with code versioning tools like Git, Perforce, SVN, or Plastic SCM
• Ability to integrate and test third-party plugins or systems
• Passionate about learning and implementing new Unreal Engine features
• Able to work independently as well as in cross-functional teams
• Strong communication skills
• Basic understanding of shader graphs and material system (preferred)
• Eager to contribute to both game and non-game creative solutions
• Experience with simulation projects like training tools, infrastructure planning, or visualization systems
• Familiar with animation systems (characters and vehicles)
• Familiarity with AI systems like Behavior Trees and NavMesh
• Understanding of replication and multiplayer mechanics
• Experience with Niagara or Cascade particle systems

1.                 Proven experience as a QA Tester or similar role with 5+ Years of experience, with a strong understanding of software testing principles, methodologies and techniques.

2.                 Proficiency in creating and executing test plans, test cases, and test scripts.

3.                 Experience with various testing types including functional, integration, regression, and usability testing.

4.                 Familiarity with manual and automated testing tools, such as Selenium, Appium, Lambda Test.

5.                 Basic knowledge of programming languages (e.g., Java, Python) and scripting for test automation is a plus.

6.                 Excellent analytical and problem-solving skills, with a keen attention to detail.

Responsibilities:

• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.

• Should have good technical knowledge.

• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing

• Candidates for assigned requisitions.

• Must have good experience in hiring Candidates.

• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other

• open-source platforms and have a good pipeline of passive candidates.

• Ability to work independently and multi-task in a fast-paced environment.

• Ability to communicate effectively with candidates and hiring managers.

• Maintaining an internal database of candidates as per their skill sets.

• Excellent sourcing skills.

Qualifications:

• Proven experience as an HR recruiter.

• Proficiency in English.

• Familiarity with Applicant Tracking Systems and resume databases.

• Experience with sourcing techniques.

• Self-motivated with a results-driven approach.

Responsibilities:

• Design and create services and system architecture for your projects, while working.
• Closely with the product, design and engineering team.
• Participate in brainstorming sessions and contribute ideas to our technology, algorithms and products.
• Dive into difficult problems and successfully deliver results on schedule.
• Own services related to OkCredit features in active development.
• Develop and deploy required services responsible for evolution of the overall product.
• Do server side development in golang/python preferably (or any other language).
• Deploying stuff in production in docker containers.
• Write tests.
• Invent awesome stuff to make your job easier

• Motivation to design and build reliable, elegant backend services.
• At least 2 - 5 years of backend development experience.
• Proficiency in GoLang is MANDATORY.
• Familiarity with infrastructure concepts related to docker, kubernetes is preferred.
• Familiarity with Protocol buffers. Protocol buffers are now OkCredit's lingua franca for data.
• Familiarity with message-oriented middleware like rabbitmq, google pubsub.
• Familiarity with cloud platforms like gcp, aws etc.

• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.

• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.

• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.

• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.

• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.

• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.

• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.