Research Analyst

Job Summary: 

The product support intern will engage with our existing and new customers to ensure the successful implementation of SmartWinnr. You will have the chance to interact with customers globally and gain valuable exposure to various regions, including the USA, UK, Europe, Japan, China, Singapore, and India. 

Responsibilities include but are not limited to: 

• Interact with SmartWinnr customers during the pilot, implementation, and post-implementation phases. 
• Address all customer queries and act as a consultative partner. 
• Stay updated with the latest changes and releases in SmartWinnr. 
• Assist in identifying cross-sell and upsell opportunities within existing customer accounts. 

Requirements: 

• Minimum qualification: MCA, BCA, MTECH, BTech in IT, CS, or related branches. 
• Excellent written and verbal communication skills in English. 
• Ability to learn and use software systems like SmartWinnr effectively. 
• Proficiency with Gmail and Microsoft products (PowerPoint, Excel, Word). 
• Results-driven, self-starter with strong motivation and persistence. 
• A passion for helping others and providing exceptional support. 

What We Offer: 

• Mentorship from experienced professionals in the field. 
• Exposure to real-time projects and industry challenges. 
• Opportunities to develop both technical and professional skills. 
• A collaborative and innovative work environment. 

Job description

We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .

Only local candidates of Kolkata needs to apply

The current position requires the following skills:

Marketing Skills

● Very strong communication skills

● Fluent in English (written and spoken)

● Understanding of general IT outsourcing business

● Experienced in working with different bidding sites - Upwork, Freelancer, etc

● 2 - 6 years Experience in handling international clients (US, UK, EU)

● Writing proposals, deciding costing, estimation, online bidding, and negotiations

● Strong presentation and business analysis skills

● Basic awareness of web and app development (you don't need to be a coder)

● Ability to liaise with project managers and technical team leaders Soft Skills

● Outstanding Team player

● Delivery Oriented

● Adaptable to challenges

● Problem solverRequired Candidate profile

● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.

● Freshers can also apply

● Must have worked with international clients (UK, US, EU)

● Fluent in English (written and spoken)

Perks and Benefits

Additional huge monthly Incentive based on performance

Role: Business Development Executive (BDE)

Hiring Female HR Generalist cum Recruiter

Job Location : Noida, Near Sec 62 Metro Station

Working Days - Monday to Friday

Work Experience : 2-3 years

Salary : Fixed plus variable

Qualification: MBA (HR)

Good communication skills

Roles and Responsibilities :

• End to End Recruitment (IT as well as non IT)
• Well aware with Naukri,Linkedin and other job portals.
• Payroll Processing: Preparing and processing payroll on a regular basis, including calculating wages, salaries, overtime, bonuses, and commissions. Verifying and reconciling payroll reports to ensure accuracy.
• Payroll Administration: Managing the overall payroll function, including processing employee salaries and other compensation accurately and in a timely manner.
• Coordination with the candidate till the date of joining.

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Roles & Responsibilities:

1. ·Manage company’s various online bidding profiles
2. ·Identifying quality lead and bringing up the projects for the company
3. ·Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
4. · Handle the initial discussions and collect the strategic information about the prospects
5. ·Understand complex project requirements and prepare proposal /bid to generate leads
6. ·Continue prospect engagement and account management throughout the sales cycle until closure.
7. ·Independently collaborate with the technical team for presentation with prospects.
8. · Scout for new bidding platforms and websites to catch out the opportunities.
9. Skill & Experience Required
10. ·       Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
11. ·       Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
12. ·       Experience with lead generation and prospect management via various online bidding platforms.
13. ·       Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
14. ·       Lead generation through LinkedIn, database, and other social networks would be an added value.
15. ·       Ability to handle the sales independently or as part of a team.
16. Education: Degree/ any diploma

Experience: 1- 3 years

Salary: negotiable

.

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

• Tele Counseling the sellers on the difficulties and challenges of the Real Estate sales process as an
• individual owner. Educating them about addressing them and resources they need.
• Educating them about various step-by-step processes, tools, the unique propositions and detailed
• end-to-end, hassle free solutions offered by Settlin.
• Convincing them for free enrollment.
• Ensuring clear understanding of the terms of services and all steps of the on-boarding process.

• Collecting and Updating all data about the unit on sale
• Scheduling/confirming the site visit by the data collection team
• Verifying and approving all uploaded data on the profile

• Study the demography and prices of similar residential properties in the same project, locality and
• surrounding areas from various sources.
• Compare and estimate the right price of the unit.
• Counsel the seller with facts/findings and help them optimize the pricing of their unit/s on sale.
• Maintain all units in the assigned area at optimum pricing.

• Ensure the profiles of all units and projects in the assigned area are complete and up to date.
• Help digital marketing teams in creating content for selected projects.
• Maintaining complete 100% enrollment of all RE availability, on the portal, in the assigned area.

Remuneration
CTC: greater than INR 4.2 Lacs / annum : 4.2 Lacs (fixed) + Monthly Incentives (upto INR 10000 per month)

About Company
Settlin, (founded 2016) has built a simple platform for enabling and executing property transactions and services.
This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every
detail of it. To know more visit https://settlin.in
Linking Spaces Technologies Pvt Ltd, 4th Floor, Gayathri Towers, 1090/N,18th Cross, 3rd Sector, HSR Layout, Bangalore 560102

Mandatory training during probation of 3 months:
The above role needs a proper understanding of our in-house portal, processes, teams, markets, localities,
demographies, various details about type of properties and Real Estate transactions. All selected members will have
to undergo a mandatory training of 3 months minimum and qualify on predefined parameters During this training
period the remuneration will be : CTC: greater than INR 3.6 Lacs / annum : 3.6 Lacs (fixed) + Monthly Incentives
(upto INR 10000). On successful completion of training and probation a confirmation bonus of INR 10,000/- will be
awarded.

Growth And opportunities ahead:
The above role also serves as the only funnel to the following role and beyond. All performing members in the above
team, by default earn the opportunity to move ahead to the following position. The eligibility for following appraisals
is two months of consistent performance at current position (measured in fixed automated indicators in CRM). There
is no time limit on the appraisal cycle and performers easily make it to the next level and beyond, within as less as 3
months, depending upon the vacancies available.

Relationship Manager / Buyer consultation

Responsibilities
Tele Consult incoming Buyers and help them throughout with their property search.
Attending inbound requests and queries on the selected units, scheduling/confirming site-visits with trained
team members from dedicated teams for site visits.
Understanding the requirements of the buyer, updating all details in the portal, suggesting best options,
collecting feedback, reasons of rejection, educating the buyer on facts and RE appreciations, driving a buyer
to a decision.
Moderating the negotiation or forwarding the interested buyer profiles to a team of experts negotiations and
settlements.

CTC: greater than INR 4.8 Lacs / annum : 4.8 Lacs (fixed) + Monthly Incentives (upto INR 25,000 per month)
Other details you should know before Applying:
1. Weekends ( i.e Saturday & Sundays) are working days. They are usually the busiest.
2. No provision of Work from home as per existing policy.It may vary at later stage.
3. First 3 months mandatory probation period with no paid leaves apart from week-offs and company holidays.
4. 6 days/week office, with 1 day week-off on any fixed day of the week.
5. Total 30 days paid leaves in a year.
6. Office hours : 10.00 AM to 6.00 PM (8 hours each work-day).