Project Coordinator

GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts.

With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more.

Learn more at groundtruth.com.

We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work in 2021, 2022, 2023 & 2025! Learn more about the perks of joining our team here.

Location: Remote, India

About Us

The bidding team is responsible for developing and maintaining our real-time advertising bidder and the data processes generating the index files powering it. Our bidder currently receives ~500k transactions per second on AWS infrastructure typically responding to internal bid requests in under 10ms. This is a high-volume low-latency system and the team focuses on technical excellence in C++, perl, and python to continuously improve cost performance while bringing new features and optimization strategies to market for our customers.

You will:

• Proactively work to develop the skills and behaviors of each team member, coaching and mentoring them toward success in their tasks and careers
• Collaborate with management, stakeholders, and the team to evaluate, plan, and deliver projects involving advertising software systems, components, and features
• Promote transparency regarding the team’s activities across the organization through documentation, structured processes, and effective communications
• Facilitate the team’s learning, growth, and maturity in their agile practices
• Lead by example writing production-ready front-end and backend-code with a continuous delivery & deployment pipeline on AWS
• Support employees by having regular 1:1 conversations, providing feedback, planning for and conducting quarterly reviews, scheduling time-off, facilitating training, providing recognition, and managing any personal or performance issues

You have:

• Education and professional experience: Bachelor’s degree in Computer Engineering or equivalent.
• 8+ experience in technology, including software development, architecture, or related areas.
• 2+ years of experience in team management or technical leadership.
• Primary Skills : C++14/17/20/23, perl, AWS, Git, STL
• Additional nice to have skills/certifications: Python, Apache Web Server, Nginx, Protocol Buffers, HAProxy, Redis, Kinesis, Sed, Awk, Athena

How you can impress us:

• A team player who is organized, flexible and willing to adapt
• Not afraid of new technologies and driven to learn
• A detail-oriented person, who catches problems early and adjusts
• A strong communicator who is able to collaborate with multiple business and engineering stakeholders and work through conflicting needs
• A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution
• Eager to provide direction and build consistent processes in a maturing start-up culture
• A self-starter who can operate with minimal supervision

What We offer:

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Parental leave- Maternity and Paternity
• Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays) 
• In Office Daily Catered Breakfast, Lunch, Snacks and Beverages
• Health cover for any hospitalization. Covers both nuclear family and parents
• Tele-med for free doctor consultation, discounts on health checkups and medicines
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Childcare Expenses and reimbursements
• Employee referral program
• Education reimbursement program
• Skill development program
• Cell phone reimbursement (Mobile Subsidy program).
• Internet reimbursement/Postpaid cell phone bill/or both.
• Birthday treat reimbursement
• Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic
• Creche reimbursement
• Co-working space reimbursement
• National Pension System employer match
• Meal card for tax benefit
• Special benefits on salary account

Role: SAP ABAP Developer

Exp: 7 - 10 yrs

Loc: Bangalore (whitefiled)

Work Mode: Hybrid

Role Overview

This senior SAP ABAP Developer role requires 7-10 years of IT experience, focusing on complex development in R/3 and S/4HANA production environments, particularly in ATP, BOP, LE, OData for Fiori/UI5, and CDS models.​

Key Responsibilities

• Develop high-complexity solutions independently, leveraging S/4HANA ABAP features like RAP and CDS views.​
• Handle specialized areas: ATP topics, scheduling back order processing (BOP), Logistics Execution (LE), OData services for Fiori/UI5 apps, and CDS data modeling.​
• Mentor juniors, conduct design/code reviews, pair programming, and lead hackathons in agile setups.​

Required Skills and Experience

• Proven S/4HANA ABAP expertise, including integrations and custom enhancements.​
• Agile environment exposure, fluent English, and strong communication for cross-team coordination (e.g., with functional consultants).​
• Bangalore-based hybrid role suits IT recruitment pros screening for advanced SAP dev profiles.

We are looking for a Senior .NET Developer with 4+ years of experience to join our growing team. The ideal candidate should have deep expertise in C#, ASP.NET Core/.NET Framework and API development. You will play a crucial role in designing, developing, and optimizing robust applications while mentoring junior developers and ensuring best coding practices. 

Key Responsibilities: 

• Architect, design, develop, and maintain scalable .NET applications using C# and ASP.NET Core/.NET Framework. 
• Design and implement RESTful APIs to facilitate seamless data exchange. 
• Optimize database queries and work with SQL databases for high-performance applications. 
• Conduct code reviews, enforce best practices, and mentor junior developers. 
• Debug, troubleshoot, and enhance existing applications for improved efficiency. 
• Work closely with cross-functional teams to define requirements and deliver high-quality solutions. 
• Stay updated with emerging .NET technologies and contribute to process improvements. 

Required Skills & Qualifications: 

• 4+ years of hands-on experience in .NET development. 
• Expertise in C#, ASP.NET Core/.NET Framework, and API development. 
• Solid understanding of OOP principles, SOLID design patterns, and best coding practices. 
• Experience with SQL databases, query optimization, and stored procedures. 
• Proficiency in Git or other version control systems. 
• Strong problem-solving skills and ability to troubleshoot complex issues. 
• Exposure to Agile methodologies and DevOps practices. 

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Scrum Master(BA)

· Working with customers and product manager to prioritize and validate requirements.

· Coordinate with the work efforts of 8+ person team for various projects and help team complete tasks successfully and on-time and resolved obstacles encountered by team members.

· Should Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

· Develop the crucial functional requirement specifications, creating detailed use cases and process flow diagrams to support functional specifications.

· Facilitate Daily Scrum Meetings and Monthly Reviews meetings. Conduct sprint retrospective and followed up on action items for continuous improvement.

· Prepare extensive cost - benefit analysis to support system and process changes

· Meticulously analyze complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

· Should be Responsible for two Agile Scrum teams

· Should be able to guide three development teams through transition from waterfall to Agile development.

· Coach the team members on Agile processes and facilitate  planning meetings and retrospectives. Maintained task board and produced daily burndown charts.

· Remove impediments and protect team members from interruptions and distractions to maximize productivity.

· Work closely with Product Owners, coordinating product backlog grooming and story.

· Generate test plans work instructions and procedures from client requirements and industry standards.

· Interface with stake holders and facilitate communication between client and the IT department.

· Prepare use case documents and utilized JIRA to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.

· Work on a team environment to finalize use cases to develop functional and detail design specifications of the application.

· Participate in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.

· Collaborate with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.

· Develop a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.

· Examine and evaluate testing fixtures and procedures for appropriateness in the specific requirements.

· Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.

· Should be able to Communicate client’s business requirements by constructing easy-to-understand data and process models.

Senior React JS Developer

Responsibilities:

Translate Business requirements into Technical Requirements and conceptualize solution by breaking it up into logical units of work.

Plan and execute product roadmap with product manager and other stakeholders.

Develop and implement integration solution with high quality, exception handling and low maintenance in accordance with the project timeline, adherence to global standards/principles, design standards

Provide support and documentation to assist in sustaining the project during the transition to production by working closely with production support team during production release and troubleshooting production issues

Responsible for effectively communicating the plan, status and updates to stakeholders and scrum team

Proactively raise issues to Product Owner and Scrum leads when necessary

Independently assess and represent development team - covering all aspects of technical feasibility, complexity and timelines during project / program review meetings.

Lead , manage , mentor team of developers.

Design and build new features, simplify existing services, and scale our systems as we rapidly grow and evolve

Create reusable patterns that improve the consistency of the codebase

Collaborate with your engineering teammates through planning, pairing, testing, reviewing and delivery of the features that you build

Work with the product team to translate powerful ideas into everyday business value

Write sustainable, testable, high-quality, high-performance code

What Makes You a Great Fit

6+ years of relevant front-end development experience writing modular / reusable / Object Oriented / functional Javascript code.

At least 5 years of working experience on React JS framework

Firm grasp of JavaScript (or Typescript) and its nuances, including ES6+ syntax

Strong expertise with HTML5, CSS3  (with media queries) and writing cross-browser compatible code

Grid system understanding

CSS preprocessor experience (SASS or LESS), Responsive design, Accessibility

Familiarity with code versioning tool like GitHub.

Experience with RESTful services

A strong, demonstrable portfolio of past web applications including websites.

Self-motivated, fast learner with attention to detail and quality

Excellent diagnostic, troubleshooting, and communication skills

Required Skills:

6+ Years of experience

Should be able to work independently and must be hands on in development.

Should be able to take a problem and produce an architectural pattern plus a proof of concept utilising best practices when it comes to developing enterprise integration software.

Should have excellent analytical and problem solving skills.

Strong proficiency with Spring Boot, Microservices, Spring MVC, Coding and Spring Integration.

Knowledge of enterprise integration patterns and asynchronous messaging patterns is required.

Experience with working with process modelling software is a nice to have.

Experience in working with rule based systems is a nice to have.

Strong fundamentals in object oriented programming is a must have.

Experience in working with at least one relational and one no sql database is preferred.

Strong experience in working and designing message structures using xml and json.

Strong knowledge of SDLC Lifecycle Process and Agile Methodology.

Experience in BPMN would be added advantage.

Experience in working with security protocol (e.g. TLS, OAuth) and understands security in development.

Experience with containerization using Docker, orchestration using Kubernetes, Continuous Integration/Delivery tools - Jenkins, Maven, GIT.

Experience in Messaging with MQ based Messaging Systems.

Communication:

Should be able to communicate effectively with product team members, clients and stakeholders.

Clarifies and communicates product objectives and problem solving.

1. Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
2. Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
3. Implement UI development principles to ensure that the product client-side serves at scale.
4. Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
5. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
6. Developers should be team player or should work individually when required.
7. Developer should work parallel to backend developers.

1. 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
2. Proficiency in HTML, CSS, JavaScript, and jQuery.
3. Good understanding of APIs and how to use them to get the work done fast.
4. Proficiency in writing clean and optimized code.
5. Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
6. Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
7. Knowledge of ReactJs/VueJs & Python will be a plus