Project Coordinator

Job description:

IT Project Manager – Web Development & Technical Operations

Location: Hiranandani Estate, Thane, Maharashtra

Employment Type: Full-Time | Onsite

Working Days: Monday–Friday

Shift Timing: 11:00 AM – 7:30 PM IST

Experience: 2–6 Years

About the Role

We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.

The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.

Key Responsibilities

• Manage projects from requirement gathering and planning through execution, testing, and final delivery.
• Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
• Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
• Ensure website requirements, designs, content, and other resources are finalized before development begins.
• Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
• Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
• Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
• Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
• Communicate project progress, risks, delays, and resource requirements to management and clients.
• Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
• Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.

Requirements

• 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
• Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
• Working knowledge of website development, software testing, bug tracking, and deployment workflows.
• Basic understanding of server operations, website uptime, and incident management.
• Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
• Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
• Strong ownership, attention to detail, and a process-oriented mindset.

Key Performance Indicators (KPIs)

• On-time project delivery and task completion rates.
• Project turnaround time and reduction in overdue tasks.
• Quality of deliverables and reduction in recurring defects.
• Timely identification and resolution of blockers.
• Website deployment timelines and coordination of technical issues.
• Team productivity, accountability, and process adherence.
• Accuracy of project reporting and effectiveness of process improvements.

What We Offer

• Exposure to international projects and cross-functional technical teams.
• Opportunities to work across web development, QA, IT operations, and digital advertising.
• Professional growth in a collaborative, process-driven environment.

Job Description: Project Manager – Development & Digital Marketing Services

Department: Project Management & Service Delivery

Experience: 3–6 Years

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and result-oriented Project Manager to manage end-to-end project planning, execution, coordination, and delivery across Web Development and Digital Marketing services. The ideal candidate will be responsible for managing client requirements, coordinating with internal teams, monitoring project progress, ensuring timely delivery, maintaining quality standards, and optimizing team productivity.

The candidate should have a strong understanding of digital agency operations, client servicing, project management, and cross-functional team coordination.

Key Responsibilities:

1. Project Planning & Execution

• Plan, assign, monitor, and manage projects from initiation to final delivery.
• Define project scope, timelines, milestones, deliverables, and priorities.
• Ensure projects are delivered on time and meet agreed quality standards.
• Monitor project progress and proactively resolve delays, bottlenecks, and dependencies.
• Manage multiple projects simultaneously while maintaining delivery efficiency.

2. Development Project Management

• Coordinate with web developers, designers, QA, and technical teams for website development and related projects.
• Track website design, development, testing, bug fixing, revisions, and deployment.
• Ensure project requirements, technical specifications, and client expectations are clearly communicated.
• Monitor development progress and ensure timely completion of assigned tasks.

3. Digital Marketing Service Management

• Manage project execution across SEO, Social Media Marketing, Performance Marketing, Content Marketing, and other digital marketing services.
• Coordinate with respective team leads and executives to ensure timely execution of client strategies and deliverables.
• Track campaign execution, monthly deliverables, reporting schedules, and performance updates.
• Ensure teams follow defined workflows, service standards, and client commitments.

4. Client Communication & Service Delivery

• Understand client requirements and translate them into clear project briefs and actionable tasks.
• Conduct project status meetings and provide regular progress updates to clients.
• Manage client expectations, feedback, revisions, escalations, and delivery-related concerns.
• Ensure a smooth onboarding process and consistent service delivery throughout the client relationship.
• Identify opportunities to improve client satisfaction and service quality.

5. Team Coordination & Productivity

• Coordinate with development, marketing, design, content, and client servicing teams.
• Assign and track responsibilities in the Task Management System (TMS).
• Monitor task completion, productivity, deadlines, and team capacity.
• Ensure clear ownership, timely updates, and closure of assigned tasks.
• Identify resource gaps and coordinate with management for workload planning.

6. Quality Control & Process Improvement

• Review project deliverables before client submission to ensure completeness and quality.
• Establish and maintain SOPs, project tracking processes, reporting formats, and escalation procedures.
• Identify recurring delivery issues and implement corrective actions.
• Maintain project documentation, meeting notes, timelines, and status reports.
• Recommend process improvements to increase efficiency and reduce delivery delays.

7. Reporting & Performance Monitoring

• Prepare regular reports on project status, delivery timelines, pending tasks, resource utilization, and client concerns.
• Track project KPIs, including on-time delivery, turnaround time, quality, productivity, and client satisfaction.
• Report risks, delays, scope changes, and delivery challenges to management.
• Support capacity planning and improve overall operational efficiency.

Required Skills & Qualifications:

• Bachelor's degree in Management, IT, Computer Science, Marketing, or a related field.
• 3–6 years of experience in project management, preferably in a digital marketing agency or IT services company.
• Strong understanding of web development processes and digital marketing services.
• Experience managing multiple projects, teams, timelines, and client deliverables.
• Excellent client communication, coordination, planning, and problem-solving skills.
• Strong organizational skills with the ability to prioritize tasks and manage deadlines.
• Proficiency in project tracking tools, spreadsheets, documentation, and reporting.
• Ability to handle escalations, manage expectations, and work in a deadline-driven environment.

Preferred Qualifications:

• Experience managing both development and digital marketing projects.
• Familiarity with Agile/Scrum methodologies and project management frameworks.
• Previous experience in client-facing project management and service delivery.
• Ability to analyze project performance metrics and drive continuous improvement.

Key Performance Indicators (KPIs):

• On-time project delivery and milestone achievement.
• Quality and accuracy of project deliverables.
• Client satisfaction and retention.
• Team productivity and task completion rates.
• Reduction in project delays, rework, and unresolved issues.
• Adherence to project scope, timelines, and agreed deliverables.
• Accuracy and timeliness of project reporting.
• Efficiency of resource allocation and cross-team coordination.

Ability to commute/relocate:

• Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• SEO Sales: 1 year (Required)
• Social Media Sales : 1 year (Required)
• Web Development Sales: 1 year (Required)

Language:

• English (Required)

Location:

• Jhalana Doongri, Jaipur, Rajasthan (Required)

Work Location: In person

How you will work

You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.

Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.

You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.

What you will do

• Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
• Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
• Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
• Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
• Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
• Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
• Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.

What we are looking for

1. Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
2. A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
3. Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
4. Relentless follow-up. Most of this job is making sure something that was promised actually happened
5. Good communication and the confidence to handle a client escalation without needing somebody senior on the call
6. Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
7. Ownership. You should be the person others stop following up with, because you have already closed it

Good to have

• Basic SQL, or experience writing report requirements for a technical team
• Used LLMs for daily tasks, both professional and personal
• Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
• Experience coordinating a small team, or running several clients and projects at once

We are looking for a detail-oriented Shopify Specialist to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.
• 
  

Ideal Candidate

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.
• 
  

Experience Required

• 1-3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

We are looking for a detail-oriented Shopify Specialist to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.

Ideal Candidate

You are a good fit if you:

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.

Experience Required

• 1–3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of

creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Shopify Developer

Experience Level: 3+ years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We are looking for a highly skilled and proactive Shopify Developer who takes ownership of projects and delivers scale high-performance eCommerce solutions. This role is not limited to development, you will be expected to think like a problem solver, optimize user journeys, and build robust Shopify experiences that directly impact business outcomes.

Required Skill Set:

● Strong expertise in Shopify theme development using Liquid, HTML, CSS, JavaScript and liquid

● Understanding of Shopify Apps for ecommerce required setups.

● Proven experience in converting Figma/UI designs into pixel-perfect, high-performance Shopify stores

●Deep understanding of Shopify architecture, limitations, and best practices

● Hands-on experience with Shopify APIs, webhooks, and third-party integrations

● Strong understanding of performance optimization (Core Web Vitals, lazy loading, asset optimization)

● Experience in integrating and debugging payment gateways (Razorpay, Stripe, etc.)

● Ability to write clean, scalable, and maintainable code

● Strong debugging and problem-solving skills (must be able to handle real-world issues independently)

● Experience in building responsive, cross-browser compatible websites

● Understanding of SEO fundamentals for eCommerce

Roles & Responsibilities:

● Convert UI/UX designs into fully functional Shopify stores with high attention to detail

● Take complete ownership of development tasks from implementation to deployment

● Optimize store performance, loading speed, and user experience

● Integrate third-party tools, APIs, and custom functionalities

● Troubleshoot complex issues across checkout, payments, and app integrations

● Work on existing stores and improve scalability, structure, and performance

● Collaborate closely with designers and marketing teams to improve conversion rates

● Perform thorough QA across devices, browsers, and scenarios before delivery

What We Expect:

● Ability to work independently without constant supervision

● Strong accountability and ownership mindset

● Real experience handling live Shopify stores (not just static builds)

● Ability to debug issues quickly and provide practical solutions

● Understanding of business impact (conversion, speed, UX not just code)

Good to Have:

● Experience with WordPress (Elementor, WooCommerce, custom themes)

● Knowledge of React / Next.js (for headless commerce or modern frontend setups)

● Experience with Shopify Plus or headless commerce architecture

● Familiarity with Git and version control workflows .

• Coordinate daily operational activities and ensure smooth workflow.
• Track tasks, deadlines, and follow-ups.
• Maintain records, trackers, and process documentation.
• Coordinate with internal teams to ensure timely completion of tasks.
• Identify pending tasks and escalate issues when required.

JOB DESCRIPTION: Shopify E-commerce Developer

Job Overview:

We are looking for a skilled and detail-oriented Shopify E-commerce Developer to join our team. The ideal candidate should have hands-on experience in developing, customizing, and maintaining Shopify e-commerce websites. The candidate should be proficient in Shopify theme development, app integration, API implementation, and performance optimization while ensuring a seamless user experience.

Key Responsibilities:

• Develop, customize, and maintain Shopify e-commerce websites based on business requirements.
• Build responsive, user-friendly, and high-performing Shopify stores.
• Customize existing Shopify themes and develop custom themes from scratch using Shopify Liquid.
• Implement advanced theme modifications while maintaining responsive design and performance.
• Install, configure, customize, and troubleshoot Shopify apps and plugins.
• Develop custom functionalities and integrate third-party applications as required.
• Integrate payment gateways, shipping methods, inventory systems, and other e-commerce tools.
• Work with Shopify APIs, REST APIs, and GraphQL APIs for custom integrations and automation.
• Develop and integrate custom APIs with third-party platforms such as CRM, ERP, shipping, payment, and marketing tools.
• Optimize website speed, performance, SEO structure, and overall user experience.
• Troubleshoot technical issues, bugs, and website errors in a timely manner.
• Collaborate with UI/UX designers to convert designs into fully functional Shopify stores.
• Stay updated with the latest Shopify features, apps, and e-commerce industry trends.
• 
  

Required Skills:

• Strong experience in Shopify website development.
• Hands-on experience with Shopify theme development and customization.
• Experience with Shopify Admin, Shopify Plus (preferred), and custom functionality development.
• Knowledge of Digital Marketing is a plus.
• 
  

Ability to commute/relocate:

• Jhalana Doongri, Jaipur, Rajasthan

Education:

• Bachelor's (Required)

Experience:

• Shopify Developer: 1 year (Required)

Language:

• English (Required)

Work Location: In person

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of

creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Shopify Developer

Experience Level: 3+ years

Location: Bangalore, Karnataka (On-site)

Job Overview:

We are looking for a highly skilled and proactive Shopify Developer who takes ownership of projects and delivers scale high-performance eCommerce solutions. This role is not limited to development, you will be expected to think like a problem solver, optimize user journeys, and build robust Shopify experiences that directly impact business outcomes.

Required Skill Set:

● Strong expertise in Shopify theme development using Liquid, HTML, CSS, JavaScript and liquid

● Understanding of Shopify Apps for ecommerce required setups.

● Proven experience in converting Figma/UI designs into pixel-perfect, high-performance Shopify stores

●Deep understanding of Shopify architecture, limitations, and best practices

● Hands-on experience with Shopify APIs, webhooks, and third-party integrations

● Strong understanding of performance optimization (Core Web Vitals, lazy loading, asset optimization)

● Experience in integrating and debugging payment gateways (Razorpay, Stripe, etc.)

● Ability to write clean, scalable, and maintainable code

● Strong debugging and problem-solving skills (must be able to handle real-world issues independently)

● Experience in building responsive, cross-browser compatible websites

● Understanding of SEO fundamentals for eCommerce

Roles & Responsibilities:

● Convert UI/UX designs into fully functional Shopify stores with high attention to detail

● Take complete ownership of development tasks from implementation to deployment

● Optimize store performance, loading speed, and user experience

● Integrate third-party tools, APIs, and custom functionalities

● Troubleshoot complex issues across checkout, payments, and app integrations

● Work on existing stores and improve scalability, structure, and performance

● Collaborate closely with designers and marketing teams to improve conversion rates

● Perform thorough QA across devices, browsers, and scenarios before delivery

What We Expect:

● Ability to work independently without constant supervision

● Strong accountability and ownership mindset

● Real experience handling live Shopify stores (not just static builds)

● Ability to debug issues quickly and provide practical solutions

● Understanding of business impact (conversion, speed, UX not just code)

Good to Have:

● Experience with WordPress (Elementor, WooCommerce, custom themes)

● Knowledge of React / Next.js (for headless commerce or modern frontend setups)

● Experience with Shopify Plus or headless commerce architecture

● Familiarity with Git and version control workflows .

 Manage engineering projects from requirements gathering and planning through development, testing, release, and closure.  Create project plans, timelines, milestones, dependencies, and delivery schedules.  Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders.  Track project progress, identify delays and dependencies, and drive corrective actions.  Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required.  Maintain project trackers, RAID logs, action items, and status reports.  Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues.  Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders.  Coordinate releases and ensure development, QA, deployment, and business teams are aligned.  Manage scope changes and assess their impact on timelines, resources, and deliverables.  Ensure engineering deliverables meet agreed requirements, timelines, and quality standards.  Work with technical teams to understand project dependencies and translate them into actionable project plans.  Help resolve cross-team blockers and facilitate effective communication between technical and business teams.  Monitor resource allocation and work with engineering leadership to address capacity constraints.  Drive continuous improvement in project delivery processes and engineering collaboration.