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WebKorps Solutions
WebKorps Solutions cover picture
WebKorps Solutions logo

WebKorps Solutions

https://webkorps.com
Founded :
2016
Type :
Services
Size
Stage :
Profitable

About

WebKorps is a website designing and development company providing IT services to the business across the world. WebKorps Solutions is an organization driven by creativity and enthusiasm. Our services are a unique combination of user-friendly design and digital marketing plans. We take care of every aspect of website design from programming, copywriting and graphic design to complete the development of your website and mobile applications. We at WebKorps believe in teamwork. With every new day, the quest for acquiring new competencies continues. Forever searching, experimenting, innovating, learning, moving ahead with our sincere efforts and dedication, shaping the future, and challenging our competencies to create new opportunities, is a never-ending process in the company. The client's satisfaction is our measuring stick while calculating our achievements. We promise to deliver maximum value to our clients at affordable prices. • Application Development and Maintenance. • Web-Designing and Development. • Digital Marketing Solutions(SEO).
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Ajay Thakur

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Jobs at WebKorps Solutions

WebKorps Solutions
at WebKorps Solutions
1 recruiter
Ajay Thakur
Posted by Ajay Thakur
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Indore
3 - 6 yrs
₹3L - ₹6L / yr
JIRA
Salesforce
API
Escalation management

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years


Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

  • Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
  • Utilize API knowledge to address technical inquiries and challenges.
  • Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
  • Maintain accurate and up-to-date technical documentation for internal use and customer reference.
  • Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
  • Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
  • Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

  • Minimum 2+ years of experience in offshore voice and chat technical support.
  • Strong understanding of:
  • Software and hardware troubleshooting
  • API concepts and integrations
  • Hands-on experience with Salesforce, Jira, and Zoom.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • Strong analytical thinking and problem-solving abilities.
  • Ability to work independently in a fast-paced environment.
  • Comfortable working night shifts.


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WebKorps Solutions
at WebKorps Solutions
1 recruiter
Ajay Thakur
Posted by Ajay Thakur
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Indore
5 - 20 yrs
₹5L - ₹12L / yr
Communication Skills
Presentation Skills
Performance appraisal
Negotiation
Human Resources (HR)
+10 more

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

  1. Recruits, interviews, hires, and trains new staff in the department.
  2. Oversees the daily workflow of the department.
  3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
  4. Provides constructive and timely performance evaluations.
  5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

  1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
  2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
  3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
  5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
  6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
  7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
  8. Develops and implements departmental budget.
  9. Facilitates professional development, training, and certification activities for HR staff.
  10. Performs other duties as required.

Required Skills/Abilities:

  1. Excellent verbal and written communication skills.
  2. Excellent interpersonal and negotiation skills.
  3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
  4. Excellent organizational skills and attention to detail.
  5. Excellent time management skills with a proven ability to meet deadlines.
  6. Strong analytical and problem-solving skills.
  7. Strong supervisory and leadership skills.
  8. Ability to adapt to the needs of the organization and employees.
  9. Ability to prioritize tasks and to delegate them when appropriate
  10. Thorough knowledge of employment-related laws and regulations.
  11. Proficient with Microsoft Office Suite or related software.
  12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

  1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
  2. At least five years of human resource management experience required.
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WebKorps Solutions
at WebKorps Solutions
1 recruiter
Ajay Thakur
Posted by Ajay Thakur
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Indore
0.6 - 5 yrs
₹3L - ₹10L / yr
skill iconJava
Communication Skills
Recruitment
Recruitment/Talent Acquisition

Designation: Technical Recruiter

Location: Indore (M. P.)

Duration : Full time

 

Roles and Responsibilities

 

  • Should have experience of various job portal like Naukri.com, LinkedIn, Monster etc.
  • Should have min 6 month  - 5  yrs. of experience in in -house / international recruitment.
  • Sound understanding of all technology like ROR, React JS,  Java, .Net, PHP, Python, Android / Mobile development etc.
  • Must be excellent in communication skills oral and written.
Read more
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