Human Resources (HR) Executive

Role: Technical Support Engineer

Experience: 2 + years

Location: Visakhapatnam

Roles & Responsibilities:

• Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service

• Triage Simple to Intermediate complexity hardware faults and software defects

• Work on Service Requests related to End-user configuration requests

• Proactively assign email tickets and make outbound calls to end customers on their Service Requests

• Work with end users on issues related to Windows Application & Software

• Troubleshooting hardware and computer peripherals such as printers and fax machines

• Perform password resets and provides required access to end users

• Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed

• Provide Complete management of Service Request from Case creation to Resolution

• Suggest improvements to process and workflow in the support center

• Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause • Support multiple different customer’s environments and ticketing systems.

Technical Skillset Requirements

• Knowledge of OSI reference model and Protocols

• Understanding of a Domain/corporate IT environment including PC & Laptop setup

• Provide technical support on Windows OS and MACOS platform

• Troubleshoot system specific issues related to PC & Laptop

• Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets • Work on issues related to DNS and ability to isolate Network issues with Service Provider

• Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams)

• Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals

• Knowledge of DHCP and troubleshoot issues related to Network

• Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams)

• Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker.

Role Qualifications and Requirements:

• The following are minimum qualifications and requirements required for this role.

• Able to work independently with limited supervision and be successful in a team environment.

• 2-3 years of relevant work experience.

• Understanding of Operating systems and Desktop hardware.

• Ability and desire to quickly learn new technologies and concepts.

• Strong Oral and Written communication skills.

• Strong Interpersonal & Analytical skills.

• Adherence to QA Program.

• Ability to work well in a team environment.

• Work a flexible work schedule including nights and weekend shifts (24/7)

As an Enterprise Security Architect you will join a growing organization to lead a modern enterprise security program. In this role the Architect will have responsibility for identifying, defining, developing, leading security technology strategy across a broad portfolio of IAM, Cloud, End Point, Network, Web security and related technology systems, and the assessment of new and emerging identity technologies at the very large enterprise scale.

As a senior member of the team you will engage and partner with senior leaders across the organization leveraging your extensive background in (managing / delivering / implementing / architecting) security technology combined with expertise in organizational and cross-functional communication to develop strategy, influence roadmaps, solution adoption, champion strategic opportunities / execution plans with the aim to improve security capabilities, reduce risk and position forward looking identity governance and security enhancements

• Responsible for defining an architectural vision and architecture for large complex solutions, which aligns with the enterprise architecture strategy, technology and platform choices

• Describes the solution intent and the associated operating environment, determining the primary systems/subsystems and their interfaces, defining non-functional requirements and architectural runway to support new epics/features and expand into new opportunities

• Ensures the solution is fit for purpose and use by working with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions

• Contributes to best practices, standard templates, and the architecture roadmap for defined domains.

• Creates endpoint/host, workplace productivity security reference architecture and design patterns for reusability.

• Contributes in the creation of the architecture roadmap of defined domains (Business, Application, Data and Technology) in support of the product roadmap

• Contributes to the development of best practices including standardized templates

• Works across business and technology to create the solution intent and architectural vision for large complex solutions and evolves it based on an emerging backlog

• Works with Product Manager/Owner to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features and expand into new opportunities

• Clarifies the architecture for the development teams to support implementation, and provides solution options to resolve any architectural impediments

• Performs design and code reviews to ensure all non-functional requirements for a solution are sufficiently met (e.g. security, performance, maintainability, scalability, usability, and reliability)

• The platform security architect must interpret business, technology and threat drivers, and develop practical security roadmaps to deal with these drivers.

• Develop blueprints and procedures to effectively secure company data against accidental or unauthorized modification, destruction or disclosure.

• Create and define the security architectures and roadmaps encompassing cloud architecture, access management, and monitoring.

• Design and develop data security architectures for cloud and cloud/hybrid-based systems.

• Align architectural design technical controls and solutions to industry best practices and guidelines (e.g., NIST CSF, CSA, CIS, OWASP)

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 10+ years of hands-on experience with scoping, sizing, designing, architecting & building IAM solutions across various technologies, or demonstrated ability to meet job requirements through comparable work experience.

• Expert level knowledge of authentication/authorization standards, protocols, and frameworks such as FIDO, OpenID, SAML, OAuth, JWT, CA, X.509, MTLS, etc.

• Technical expertise and experience with Microsoft MFA, SailPoint, CyberArk, ForgeRock, Okta, Ping, Active Directory, Azure Active Directory, AWS, Google Cloud Platform, Microsoft Azure, and IDM integration across domains

• Solid understanding of Cloud concepts and hands on knowledge on Azure/AD or other cloud identity environments.

• Experience designing and implementing security services and tools applied to GCP, Azure and AWS

• Expertise with Data Loss Prevention and CASB strategies and solutions supporting security of critical SaaS solutions such as Office 365, etc.

• Experience with Hybrid cloud architectures and designs

• Must have experience with Internet Application Hosting architectures, best practices and related technologies to effectively protect externally facing applications

• Experience with DevSecOps process, Container technologies (Docker, Kubernetes), API Gateways, and other common web application technologies is preferred

• Strong knowledge of enterprise security concepts/frameworks and products, secure design principles and best practices

• Strong verbal and writing skills to develop technical documentation and presentations

• Experience in leading technical architecture and security design discussions

• Experience managing multiple multi-level stakeholder relationships

• Bachelors in Computer Science, Computer Engineering or related field

“Such other task that Company may assign you time to time”.

• Helping in building of Business Development decks & sales pitches
• Supporting in organizing PR initiatives
• Scoping of prospective investor network

Desired Candidate Profile

• MBA (General or Marketing or related) preferred
• 1+ years of experience in Strategy, Marketing, PR or CEO/Founders’ office teams
• Non-MBAs with 3+ years of experience in related fields can also apply    

• Write lots of bug-free, efficient, scalable and reusable code.
• Write unit tests and take responsibility for the quality of your own code.
• Coach, encourage and mentor your fellow software developers to do the same.
• Consult with product owners to define, scope and plan new features.
• Test, evaluate and recommend technologies to improve the overall product.
• Be a key participant in the Agile process.
• Produce excellent documentation.
• Undertake and implement processes for smoother and efficient deployment of code base
• Maintain code base as it grows bigger and scales

What we value

• 2-3 Years of experience building and shipping API’s using python based frameworks
• Proficiency with NoSql Databases (Elastic, Mongo) is a must
• Experience in working with Amazon Cloud Services like SNS, SQS, VPC, etc. is preferred
• Experience with databases migration and system re-architecture is valued
• Ability to write modular, reusable, and clean code
• Comfortable with ticket management and documentation

Rebotica | Parents trust us the future of their children
Rebotica is the online school of the future, founded in 2017 and operating in countries such as Russia, USA, Canada, Germany, Brazil and India.
At Rebotica, children learn not just coding, design, management skills, but become highly sought-after specialists and earn their first money in IT professions!
All classes are online, 1:1 and bring together the best teachers and children.

 
About the role

We are looking for part-time coding instructors to teach computer coding classes to school students (3-15 years old). Classes are taught online, so you will be working remotely from your home and utilizing a virtual classroom environment.

We provide a structured curriculum, teaching platform, and instruction materials. The primary role of a Coding Educator is to deliver the curriculum in an engaging way and ultimately be responsible for student retention and parent satisfaction.

Responsibilities

– Deliver the curriculum in a fun and engaging way

– Provide feedback for curriculum improvement

– Engage with parents / students as needed

– Positively advocate for the school and the program

 
Requirements

– PC or a LAPTOP with microphone headset and high-speed internet access

– A quiet workspace free of distractions

– A technical degree related to computers equivalent to BE, Btech, ME, MTech, MCA, BCA, BSc, MSc, etc.

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

Responsibilities:

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

Requirements:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• From good product based background.
• Knowledge of FIGMA is must.

• Minimum of 10+ years of experience working in the IT industry as a domain consultant and/or product owner and should be part of at least 2 complete IT project life execution cycles.
• Proficiency in the following automotive sales life cycle stages
• Sales Planning
• Sales Invoicing
• Sales Reporting

Pricing and Launch Steering

• We are looking for a success-oriented candidate who has a proven track record of IT consulting in the automotive domain.
• The candidate will have to define business/process models for automotive clients taking into account Industry best practices
• Work closely with global teams and business stakeholders in the automotive industry to drive business workshops to define requirements, develop product backlog, and elaborate functional specifications for an IT solution. The candidate should also be able to analyze requirements, model as-is and to be process and support business during testing.
• Should own and drive domain/ business thread of large IT programs ensuring that the solution exceeds client expectations.
• Lead the consulting team for client engagements and actively support /lead sales opportunities.

Preferred

• Minimum of 10 years manufacturing experience in one of the global automotive OEMs is a MUST and should demonstrate strong proficiency across the Auto Industry value chain and related best practices
• Minimum of 10+ years of proven experience in agile methodology performing the role of a product owner with certification in CSPO. Should also have worked on at least 1 agile tool (eg. JIRA). Should have expertise in at least 1 process modeling tool or BPM tool.
• Should have at least 10 years of experience in managing teams, including recruitment, coaching & mentoring, and performance management.
• Have led teams for client engagements and actively supported /led sales opportunities & RFPs working closely with senior managers, client engagement managers, and sales teams.
• Should be ready for extensive travels within and outside the county. Should have experience in working in a multi-cultural team spread in multiple time zones.
• Should have proven academic records and display thought leadership with a deep understanding of the latest technology trends in the automotive industry
• Conversant with spoken and written English.

Personal

• Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profiles. These include:
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High-quality awareness
• Excellent verbal and written communication skills

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support.

• Requirements

  • Proven experience as a .NET Developer or Application Developer
  • Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
  • Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
  • Familiarity with architecture styles/APIs (REST, RPC)
  • Understanding of Agile methodologies
  • Excellent troubleshooting and communication skills