
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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Job Title: Operations Head (Electronics manufacturing)
Location: Noida, Sector 65
Experience: 10+ year
Salary: Negotiable
Industry: Electronics
About Us:
We are a fast-growing electronics (products like Decorative Outdoor Lights, Mobile Chargers, and Power supply products) manufacturing (B2B) company, committed to delivering high-quality products that meet industry standards
Job Summary:
We are seeking an experienced Operations Head with a strong engineering background and proven leadership skills to oversee and optimize our electronics manufacturing operations. The ideal candidate will be responsible for managing the entire production process, ensuring high-quality standards, operational efficiency, and timely delivery. This role requires a strategic thinker with hands-on experience in manufacturing operations, keen attention to detail, and a passion for driving continuous improvement.
Key Responsibilities:
- Operational Management: Oversee day-to-day manufacturing operations, including production planning, scheduling, and quality control to ensure smooth workflow and adherence to production goals.
- Process Optimization: Identify areas for process improvement and implement strategies to increase efficiency, reduce waste, and enhance productivity.
- Team Leadership: Lead, mentor, and develop the production and operations teams, fostering a culture of accountability, innovation, and teamwork.
- Quality Assurance: Ensure products meet quality standards and regulatory requirements, implementing corrective actions as necessary to address quality issues.
- Cost Management: Develop and monitor budgets, optimize operational costs, and work closely with procurement to ensure cost-effective sourcing of materials.
- Safety and Compliance: Enforce safety protocols, maintain a secure work environment, and ensure compliance with all relevant industry regulations and standards.
- Cross-functional Collaboration: Work closely with other departments, including R&D, procurement, and sales, to align production goals with business objectives and support product development.
Key Requirements:
- Education: Bachelors degree in Engineering (Mechanical, Electrical, or related field). Advanced degree (MBA/Operations Management) is a plus.
- Experience: 10+ years in manufacturing operations with at least 3 years in a leadership role, preferably within the electronics or related manufacturing industry.
- Skills:
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills.
- Proven ability to lead teams and drive a culture of operational excellence.
- Knowledge of Lean Manufacturing, Six Sigma, or similar methodologies is a plus.
- Proficiency in ERP systems and MS Office.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to lead operations in a growing electronics manufacturing company.
- A collaborative and supportive work environment.
mail updated resume with current salary-
Emil: jobs[at]glansolutions[dot]com
satish: 88O 27 49 743
Website: www.glansolutions.com
Click for more jobs- https://glansolutions.com/jobs.php
Google search: Glan Management Consultancy
1. Gather, analyze and prioritize product requirements based on stakeholder input
2. Write business epics and user stories in Jira
3. Maintain the Roadmap and product backlog based on stakeholder input
4. Communicate with technical vendor partners for support
5. Demonstrate product features to potential clients & customers, & internal
stakeholders
6. Collaborate across Engineering, Design, Operations and Business teams
Responsibilities
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive
user experiences.
• Facilitate the client’s product vision by researching conceiving, sketching, prototyping, and user-
testing experiences for digital products.
• Designing client-specific websites using available content management systems such as
WordPress along with other common web technologies
• Defining information architecture, interactions and hierarchy of content following the user-
centred design (UCD) principles.
• Simplifying complex and ambiguous briefs to arrive at actionable goals with minimal direction.
• Facilitate stakeholder workshops, doing presentations and approaching with a problem-solving
mindset.
• Pitching creative concepts to internal teams and clients, lateral thinking, brainstorming and
ideation.
• Designing for client-specific requirements with a combination of experience across designing for
mobile and web focused applications, as well as complex and information-rich interfaces.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide
range of devices and interfaces.
• Develop projects from creative concept to final deliverable in traditional and new media
(augmented/virtual reality, social media, etc.).
• Ensure a consistent approach to design, employing design systems, bring efficiency in your
process, creating icons and graphics.
• Take a user-centred design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks, and champion new ideas.
Requirement
• Three or more years of UX design experience. Preference will be given to candidates who have
experience designing complex solutions for complete digital environments.
• Expertise in standard UX software such as Sketch, Figma, InVision, UXPin, Balsamiq, Framer, and
the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. Experience with Principle,
Webflow, After-Effects and other prototyping and digital design tools is a bonus.
• A solid grasp of user-centred design (UCD), planning and conducting user research, user testing,
A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
• Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and
clients.
• A clear understanding of the importance of user-centred design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete
design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via
a distributed model, to regularly deliver design solutions for approval.
• Be open to receiving feedback and constructive criticism.
• Be passionate about all things UX and other areas of design and innovation. Research and showcase
knowledge in the industry’s latest trends and technologies.
• Ensuring a sharp eye towards attention to details in designing pixel perfect digital interfaces.
• Knowledge of best UI practices and staying updated with upcoming digital trends and new digital
technologies.
• Fluent in English - verbal and written.
Who are we?
HaystackAnalytics is a company working in deep technology of genomics, computing, and data science for creating the first of its kind clinical reporting engine in healthcare. We are a new but well-
funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM coremteam). Some of the technologies we have created are a global first in infectious disease and chronic
diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our
products to international shores.
RESPONSIBILITIES:
As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
· Approaching potential leads and close them within a stipulated time frame.
· Create exclusive distributors, exclusive Super Stockiest and business associates for the company.
· Look after the entire business activities of the exclusive distributors, super stockiest and business associates.
· Keep abreast with stock reports, inventory, product order, re-order etc.
· Guide and coordinate the sales team working under his jurisdiction.
· Training personnel and helping team members in developing their skills.
· Make strategic marketing plans/ beat plans to achieve the business targets.
· Perform other sales, marketing or promotion related activities towards the growth of the company as when instructed by the company.
· Finding and developing new markets and improving sales.
REQUIREMENTS:
· Bachelor’s degree in business, marketing or related field.
· Experience in sales, marketing or related field.
· Strong communication skills.
· Ability to manage complex projects and multi-task.
· Excellent organizational skills.
· Ability to flourish with minimal guidance, be proactive and handle uncertainty.
· Proficient in MS office.
About Us
We help our customers to Go Digital at 3x Less Cost and 3x Less Time!
appZUI nGage, our App-as-Service platform, accelerates the digital idea to profit journey. Serving more than 250K consumers in US, UK, Switzerland, Australia, India and other geographies with several exciting digital transformations.
Know more:https://bit.ly/az-godigital">http://bit.ly/az-godigital
Role & Responsibilities
We are looking for a Senior developer/Architect to be part of our growing team. In this role you will be handling
- Design and architecture of various core platform components
- Develop and deliver various products for our customers
- Mentor and develop various team members
Skills & Capabilities
- System design for function, scale, security and maintenance
- Data engineering concepts and practice
- Test driven development
- Server-side skills: Nodejs/.Net/Java, Devops, SQL, microservices
- DevOps & SRE skills: Jenkins, Prometheus, Grafana
- System modelling and visualization skills
- Written & oral communication skills
- Front-end skills: (nice to have) Ionic, Angular/React, Javascript, HTML, CSS
What you can expect from us
- Product engineering culture: hypothesis-develop-test-evolve
- Failures are part of learning and growing
- Organization structure and processes to maximize creativity and openness
- Success is about 5 WINS: Customer, Employee, Supplier, Society and Investor
Position Title: SDET 2/3
Software Development Engineer in Test (SDET)
Position/Role Description
This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:
* Develop automated test cases on a day-to-day basis
* Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
* Train team members on tool use and test automation tools, practices, techniques and best practices
* Communicate cross-functionally throughout the engineering organization
* Continuously monitor and boost test coverage across the product
Minimum Job Qualifications:
* Bachelor’s degree or better in CS or related field, with 6+ years experience in software test.
* Exposure to best practices in SQA including code reviews, debugging, troubleshooting and CI processes
* Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
* Excellent communications and technical presentation skills
* Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
* Some experience/comfort with working in a Linux/Unix environment
* Excellent analytical, problem-solving, troubleshooting skills.
Preferred (Bonus) Qualifications:
* Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
* Experience with whitebox testing, code reviews, SDK testing
* Experience with performance testing, stress testing, and advanced aspects of system testing automation.
* Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).
Please acknowledge and revert with your availability on weekday betweem 11:30 AM to 2:30 PM

Primary Qualifications
- Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
- Experience: 6-9 years.
- Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
- Good technical communication.
- Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
- Experience as an Angular developer for 2+ years.
- Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
- Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.
Responsibilities
- Manage individual project priorities, deadlines and deliverables.
- Design, develop, test, deploy, maintain and improve software.
- Provide technical leadership across features, projects and tools.
- Mentor new and junior engineers to bring them up to speed.
- Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes.
- Work closely with product management, designers, and other engineers.
- Ensure the technical feasibility of UI/UX designs.
- Demonstrated experience in Development, unit test application modules based on specified design using PHP, AngularJS, NodeJS, HMTL5, CSS, J2EE/DB2 technologies using Agile Methods
Experience with Databases and having good knowledge of database







