
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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Job Title:
Design Engineer
Location:
Hubballi, Dharwad, Chennai, Goa, Belur, Tumkur
Qualification:
B.E / Dip (Mechanical )
Experience (in years):
2+ years
Summary of Skill set
· Experience in CAD software Solid Edge
· Experience in UGNX, Sheet Metal Design and CATIA
· 3D Modeling of part, sub-assemblies & Assembly modeling
· 2D drafting and detailing with GD & T application.
· Skilled in creating / reading / interpreting engineering drawings.
Personality profile
· Proficiency in English (Written and Verbal)
· Effective communication
· Strong interpersonal skills, proactive approach
· Self-starter and must be highly resourceful with the ability to be effective independently and with little direction
- emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.
Roles & Responsibilities
- Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
- The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
- The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
- The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
- The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
- The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
- The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
- The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
- Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
- The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
- The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.
#Hiringalerts #Colleges
TECHFIN is Hiring For Sales Role.
A call to Placement Coordinators.
Job Title: Business Development Associate
Location: Kolkata
Working: Work From Office (WFO )
Industry: Ed-Tech
Roles & Responsibilities :
The sales Representative at Techfin will be responsible for assisting and guiding the right offer/course to the consumers and getting them to purchase the right learning course.
Responsibilities:
1. Understanding the offerings for the students and guiding them throughout the process to choose the right option for them
2. Initiating phone conversations with clients who complete the demo session.
3. Intensely following up with the prospects and closing the sales within the sales cycle.
4. Diligently communicating and priming the lead through channels like email, and calls.
5.Ensuring accurate and proper record-keeping of call information in electronic and digital format.
6. Achieving the monthly targets while completing all the input metrics targets.
7. Good communication skills.
8. Good decision making skills.
9. Good negotiation skills.
10. Boost growth and sales.
Important Criteria -
Willing to work 6 days a week.
Willing to work in a Start-up (High Intensive learning and Rapid
Growing atmosphere)
Job Location – #Kolkata
Immediate Joining
PPC Specialist:
Job Responsibilities:
• Perform daily account management on Google Ads, FB ads, Taboola or other search platforms for a variety of projects.
• Provide recommendations and execute strategies for Campaign Structuring, Targeting, Creatives, and other facets of paid search in accordance with goals for Google channels
• Generate weekly and monthly client reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals.
• Communication to team and management on project development, timelines, and results.
• Work with leadership to explain and modify strategic plans
• Understand and stay current on industry trends, competitive landscape and internal product development efforts
Skills:
• Should be a tech graduate/MBA with experience in Search Engine Marketing (SEM) and Paid Search (PPC)
Preferably someone with 3-7 years of PPC/ SEM experience
• Are passionate about Search and internet marketing
• Have an outstanding ability to think creatively, and identify and resolve problems
• Have excellent communication and interpersonal skills, with the ability to be personable yet persistent Have the ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
• Have high levels of integrity, autonomy, and self-motivation
Should have handled monthly campaigns of 10lacs and above
• Have excellent analytical, organizational, project management skills including demonstrated ability to think end-to-end, and manage multiple projects simultaneously AdWords / Facebook certification is a plus.
And if you’re excited about:
• Being a part of the company doing something really amazing & redefining stuff.
• Making a splash in a the exciting Real estate industry, Learning & Growing far beyond your current horizon •
Competitive Compensation with the usual benefits
• A place full of like-minded & smart folks
• A start-up culture that you’d cherish forever in your work life Then, we would love to have a chat with you
We maintain a corporate culture and are committed to excellence in our endeavours. We think as innovators, act as solution providers, collaborate as partners, work as outperformers. We believe in teamwork, employee engagement & employee empowerment. At Manorama the best practices are rewarded in business, from strategy to team leadership, influence, innovation, product management, and client services. We train our team to revamp their skills and competency for better administration and operations.
We are an equal opportunity employer, supporting diversity, equality & dignity. We have best of talents and skilled team working for our Organisation. We have multiple openings for various roles in our organisation. We welcome go getters with passion for creativity, talent to explore, zeal for excellence and most importantly a passion for IT.
- Following procurement processes as per guidelines
- Strategizing and implementing efficient processes to ensure 100% order fulfilment on time.
- Ensuring promptness, accuracy in procurements and maintaining records of goods ordered, received and returns.
- Ensuring efficient demand servicing – Delivery @ stores, call centre, retailers, franchises etc.
- Evaluating potential vendors, negotiating and getting them registered as per set process.
- Maintaining good relationships with vendors / suppliers
- Regularly doing market research ensuring generic medicines range is enhanced from time to time.
- Maintaining accurate medicine master data base.
- Maintaining updated records of purchased products, delivery information and invoices.
- Liaising with new vendors and negotiating for the best deals whenever required
- Ensuring that the products and supplies are of high quality and as per set standards.
- Monitoring stock levels and placing orders as needed
- Working with internal team members ensuring speed and accuracy and performing other duties.
- Staying informed on the latest industry techniques and methods.
- Preparing training material and conduct regular training to all team members of Supply Chain Management.
- Preparing regular reports and ensuring timely update to management.
What you need to have:
- Qualification: Professional Degree
- Experience : 6-7 years of Procurement experience of Medicines (mandatory) / FMCG products
- Age : 28 – 35
- Pharmacy Knowledge – Medicine, Generic Medicines and FMCG items
- Market Orientation / Vendor Knowledge
- Ability to negotiate
- Computer Knowledge
1: Min exp of 3-4 years
2: Experience in sales for Software, IT products , demo and closing.
3: Will be responsible for the entire sales funnel: Lead Sourcing>> Closure
4: HubSpot/Marketing Automation knowledge is a plus
5: Excellent Communication: Written & Verbal & Presentation
6: Global Experience Mandatory APAC market
7 International Client handling experience is preferred
8: Candidates with agency background will be preferred


- Strong command on MVC design pattern and PHP Frameworks (Laravel, CodeIgnitor, Symphony etc.)
- Strong command over JavaScript Frameworks like jQuery, AngularJS, NodeJS, Jqeurymobile, React.
- Must have hands-on experience with complex MySQL queries and database management.
- Strong working knowledge of open source platforms like WordPress, Drupal, OpenCart, ZenCart, Magento, Magento2, etc.
- Excellent understanding of site development, application layouts and portals.
- Excellent knowledge of Cross Browser Compatibility for XHTML/CSS, W3C validated.
- Strong working knowledge of parsing XML documents.
- Experience with back-end development (LAMP stack).
- Knowledge of relational database management systems, SQL and MongoDB
1. GIT or SVN experience
2. RESTful API design and development
3. Laravel Framework
- Deep understanding of the Laravel framework and their toolset
- Comfortable working with the Laravel Service Container and dependency injection
- Capable of writing Artisan CLI commands and working with message queuing
- Accomplished architecting a Laravel web application from start to finish
Prefered Candidates with mentioned below Skills:
- Dev Ops - AWS, Linux/Bash, Apache2, Nginx, Docker/Vagrant/Virtual Servers
- PHP Core - PHP 5, PHP 7, MySQL
- PHP Tooling - Xdebug, Composer, PHP-CS, PSR2 Coding Standards
- Front End - NPM/Yarn, Webpack, React/Angular/Vue, Bootstrap/Reactive Design
- Tooling - Version Control (git)
Responsibilities
• Autonomously lead and manage hands-on projects to completion, support strategic thinking throughout all projects
• Constantly update and follow project plan to conform to shifting priorities, demands and timelines
• Pre-acquisition human capital due diligence, with a focus on employee benefits and remuneration plans including defined benefit pensions, pre and post-retirement welfare plans, and equity compensation programs
• Review of data rooms, interviews with management, collection and tracking of requested information
• Build and manage financial models (workforce planning tools, total rewards quantification, compensation planning)
• Ensures all HR efforts are coordinated, and operational HR risks are identified and addressed during due diligence and integration phase
• Develop strong stakeholder relationships and maintain effective communication channels in order to Inform and engage appropriate stakeholders regarding deal, due diligence and integration planning.
• Draft and delivery of Human Capital diligence reports
• Workforce management following transaction activity, including organization design, talent selection, and redundancy management.
• Managing integration project plans - Proactively ensures program and project planning gaps or other risks are effectively identified and mitigated, escalating information, and recommending issue resolution as appropriate.
• Key focus on closing requirements/readiness and launching of employee onboarding activities
• Assist with ad-hoc, special projects, as needed
Qualifications we seek in you!
Minimum qualifications
• Graduation
Preferred qualifications
• MBA/Masters in HR
Design themes using HTML, CSS/SASS, Bootstrap, and WordPress.
Maintain existing WordPress client sites.
QA sites during staging and after deployment.
Create clean, DRY, and reusable code.
Keep yourself and the team up to date with JIRA kanban flow work boards.
Work with Lead and junior developers as a team from start to finish.
Responsibilities and Duties
Fluency with WordPress, PHP, MySQL, HTML5, CSS/SASS, and Frameworks with Responsive design.
PHP frameworks knowledge and MVC understanding
Skilled working with vanilla JavaScript, jQuery, and other JavaScript libraries (Angular or React)
Knowledge of version control (GIT).
Attend meetings with in-house account managers and project leads to discuss technical requirements, timeframes, mockups/wireframes and scope of work.
Working both independently and with other developers.
Ability to work on multiple projects at the same time.
Adhering to best practices, comments in code, and documentation.
2+ year of experience with WordPress and PHP.
Willingness to learn Advance WP CMS and Liquid templating for custom theme development.
Experience building custom themes, plugins, and widgets.
Experience working with third-party APIs - SOAP, REST and other (Facebook and Twitter).
Required Experience and Qualifications
Key Skills
Strong knowledge of web performance optimization, caching. Experience working with WP Engine Server Environment. Benefits Additional Notes We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: - weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.
Required Experience and Qualifications
3 to 4 Years of working experience in WordPress is required.
Benefits
Perks, Benefits & Culture:
We are offering amazing career growth opportunities, great compensation, and benefits. This begins with -
- weekly lunches
- alternate weekends-off
- Half-day working Saturdays
- annual medical checkups
- Social engagement
- financial assistance
- Diwali Bonuses
- and more...

