Cutshort logo
MoreYeahs logo
Call Centre Executive | Indore
Call Centre Executive | Indore
MoreYeahs's logo

Call Centre Executive | Indore

Lovely Sharma's profile picture
Posted by Lovely Sharma
1 - 5 yrs
₹2L - ₹5L / yr
Indore
Skills
Customer Service
Customer Support
English Proficiency
Communication Skills
Customer Relationship Management (CRM)

Responsibilities

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Manage calls and respond to customer’s email
  • Provide product and services information to customers
  • Approach expected customers and give a presentation on current projects and services
  • Research required information using available resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary

Qualifications and skills:

  • Proficient in relevant computer applications
  • 2-3 years of experience in a call center environment
  • Knowledge of customer service practices and principles
  • Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
  • Ability to handle the stressful situation appropriately
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MoreYeahs

Founded :
2014
Type :
Services
Size :
100-1000
Stage :
Bootstrapped

About

Moreyeahs is the dream startup venture of 2 aggressive and passionate minds. We, at MoreYeahs provide IT development solutions to enterprise, mid-sized companies and even startups across the globe; with the heavy focus on MS Dynamics CRM, Sharepoint, Salesforce, Parature, USD and Cloud-based solutions. We have extensive experience in different verticals like finance, manufacturing, healthcare etc. and specializes in building custom web & e-commerce applications, social media apps and m-commerce/mobile applications. Business is gushing in and we are at a very exciting phase. Building a passionate team, establishing a name for ourself and striving to achieve our goals are just a few of the exciting things we are doing right now. More about our team: Passion is our middle name. We are a bunch of geeks and yet have diverse interests ....we are movie maniacs and love awesome food. We argue over everything possible and yet are striving to achieve the same goals for our company. More about our culture: We do pizza lunches, bowling nights, happy hours and movie nights. When we are not coding, we are watching movies in our customized office theatre. We are crazy to a different level. We work hard and party harder! If you think you fit in, talk to us - email [email protected]
Read more

Connect with the team

Profile picture
Lovely Sharma
Profile picture
Pratiksha Purwar
Profile picture
Shivangee Soni

Company social profiles

bloglinkedintwitter

Similar jobs

Sugary
at Sugary
2 candid answers
Ashutosh Saraf
Posted by Ashutosh Saraf
Mumbai
3 - 5 yrs
₹3L - ₹8L / yr
Selenium
Software Testing (QA)
Functional testing
Regression Testing
Test Automation (QA)
+2 more

3-5 years of experience in manual and auto testing through Selenium

Write all automation scripts for Backend and Frontend

Document Test Cases.

  • Develop and maintain automation suite throughout the product life cycle.
  • Develop data driven test automation scripts and execute tests.
  • Utilize innovative test technologies to develop application testing strategy.
  • Analyse and debug the test data to identify the root cause of failures.
  • Actively communicate test progress, results and other relevant information to project

stakeholders.

  • Collaborate with other team members and stakeholders


Read more
Client of People First Consultants
Client of People First Consultants
Agency job
via People First Consultants by Aishwarya KA
Chennai
6 - 10 yrs
₹7L - ₹14L / yr
Software asset management
SAM
IT asset management
Key skills: 
Software asset management, SAM, Ariba, IBM, AWS, Amazon, MS, GCP, Adobe, license compliance audit, license management, cloud infrastructure
  1. Tracking/management of all software assets to include internal license assessments
  2. Participate in software vendor contract/license negotiations and the development of software licenses and associated maintenance contracts.
  3. Knowledge in SW license procurement & hands on experience in Ariba tool.
  4. Prepare and assist in the performance of periodic compliance report
  5. Provide support to end users regarding specific vendor product use rights
  6. Assist in the establishment of internal and controls related to software asset management, governance and compliance
  7. Exposure in Oracle, MS, IBM, Adobe and other enterprise licensing.
  8. Handled Cloud – AWS, Amazon, GCP & Billing
  9. Participated in license compliance audit.
  10. Tracking/management of software license governance and compliance in accordance with enterprise policy, process, procedures and controls by internal staff and external service providers
Read more
Wipro
at Wipro
3 recruiters
Agency job
via Rigel Networks Pvt Ltd by Minakshi Soni
Bengaluru (Bangalore), Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Pune, Hyderabad, Chennai
10 - 15 yrs
₹10L - ₹15L / yr
IT Business Analyst
Business Analyst
Retail
Retail operations
Oracle Retail
+5 more


JD:

Position : Business Analyst with Retail domain

Experience :10+ yrs

Location:

Company : Tier 1

Salary: Best in Industry.

BA with Retail domain

Mandatory KW - Marketplaces, Order Management System, Experience in integration of Market place like Channel Advisor or Trade Byte, XML and Json.

Any location, 10+ experience. 3 days of working from office (Hybrid work model as per Client policy).

Business Analyst:

Knowledge of Marketplaces, Order Management System.

Knowledge on working with integrators like Channel Advisor, Trade Byte.

Knowledge of creating mapping documents, understanding data objects with formats like xml, json.

Understanding of business processes involving financial reconciliation, inventory reconciliation.


Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

Read more
Amagi Media Labs
at Amagi Media Labs
3 recruiters
Rajesh C
Posted by Rajesh C
Bengaluru (Bangalore)
8 - 15 yrs
₹20L - ₹45L / yr
Program Management
Agile/Scrum
Program Manager
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
+3 more

Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com


Technical Program Manager Job Description


Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains. 


Responsibilities



  • End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products 
    • Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
    • Articulating and defining program milestones for  successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders. 
    • Identifying and resolving process bottlenecks, dependencies and related challenges
  • Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings.  In this role you one manage end to end onboarding and going live for such enterprise customers.  This involves 
    • Working with pre-sales/sales/onboarding/customer to get the requirements
    • Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
    • Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
    • Get the customer trained on the platform before going live
    • Formally hand off to support once the customer has gone live

  • Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
    • Developing dashboards and success metrics to provide visibility to various stakeholders.  
    • Ensuring consistent and clear status reporting 
    • Prepare presentations and provide supporting data as needed

  • Managing one or more programs involving product development initiatives belonging to various categories, like 
    • Cutting edge cloud technology intensive SaaS products
    • Software solution involving media technology (eg, audio/video streaming) 
    • Web frontend and backend related products (built on latest web frameworks)

  • Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
    • Based on agile methodologies and project management best practices
    • Training and evangelizing the participating teams on agile processes

  • Managing executive stakeholders
    • Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
    • Helping the executive team to take directional calls on new and ongoing programs.  


Desired Skills and Experience


We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.


Required Skills: 


  • Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required. 
  • Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
  • Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives. 
  • Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
  • Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.

 

Required Experience:


  • Experience in running scrum ceremonies and managing related artifacts
  • Hands on experience in project management tools (e.g. Jira)
  • Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development

 

Formal Qualifications:


  • Certifications (Preferable):  Agile certifications - CSM® / PMI-ACP® / SaFE® 
  • Preferred Work Experience: 2 - 5 years 
  • Enterprise Program managers: 5-7 years in Project/Program management
  • Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes) 
Read more
pixel studios - digital agency
Chennai
2 - 5 yrs
₹3L - ₹7L / yr
Magento
Magento 2
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
+6 more
  • Designing and Developing web applications using Laravel 7 / 8
  • Closely working front-end and back-end developers on projects.
  • Hands on experience with handing MySQL queries
  • Excellent logical and analytics skill
  • Experience on handling and developing API end points
  • Experience with Payment Gateway integrations and implementations
  • Knowledge on any Frontend Framework - Bootstrap / Foundation / Backbone (Secondary skills, added advantage)
  • Follow standard coding structure with Security first approach to avoid vulnerabilities such as SQL Injection and XSS
  • Sound knowledge on integrating multiple payment gateway
Read more
Aza Fashions
at Aza Fashions
3 recruiters
Sweta P
Posted by Sweta P
Mumbai
5 - 10 yrs
₹15L - ₹25L / yr
skill iconAmazon Web Services (AWS)
Windows Azure
skill iconJenkins
skill iconDocker
skill iconGitHub
+5 more

We are hiring DevOps Engineers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. Market-driven competitive salary or the right candidate

Job Title : DevOps System Engineer

Responsibilities:

  • Implementing, maintaining, monitoring, and supporting the IT infrastructure
  • Writing scripts for service quality analysis, monitoring, and operation
  • Designing procedures for system troubleshooting and maintenance
  • Investigating and resolving technical issues by deploying updates/fixes
  • Implementing automation tools and frameworks for automatic code deployment (CI/CD)
  • Quality control and management of the codebase
  • Ownership of infrastructure and deployments in various environments

Requirements:

  • Degree in Computer Science, Engineering or a related field
  • Prior experience as a DevOps engineer
  • Good knowledge of various operating systems - Linux, Windows, Mac.
  • Good Knowledge of Networking, virtualization, Containerization technologies.
  • Familiarity with software release management and deployment (Git, CI/CD)
  • Familiarity with one or more popular cloud platforms such as AWS, Azure, etc.
  • Solid understanding of DevOps principles and practices
  • Knowledge of systems and platforms security
  • Good problem-solving skills and attention to detail


Skills:
 Linux, Networking, Docker, Kubernetes, AWS/Azure, Git/GitHub, Jenkins, Selenium, Puppet/Chef/Ansible, Nagios


Experience : 5+ years


Location: Prabhadevi, Mumbai


Interested candidates can apply with their updated profiles.


Regards,

HR Team

Aza Fashions

 
 
Read more
Liberin Technologies
at Liberin Technologies
3 recruiters
Sudeepti Singh
Posted by Sudeepti Singh
Noida
0 - 1 yrs
₹2L - ₹4L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Spring
+1 more
- Working on Spring/Hibernate/JPA/JUnit.
- Working on test-driven development.
- Working on continuous integration and continuous development pipeline.
Read more
Qentelli
at Qentelli
5 recruiters
Pratap Garlapati
Posted by Pratap Garlapati
Hyderabad
3 - 7 yrs
₹10L - ₹15L / yr
skill icon.NET
skill iconC#
ASP.NET

Position: Full Stack Developer

Location: Hyderabad, India

Must have skills:

  • Experience working with Typescript
  • Experience working with Vue (including Vuex for state management, Vue cli etc.)
  • Knowledge of one or more CSS preprocessors/JavaScript bundlers like SASS, Less, Webpack, Parcel, Rollup.
  • integrating with Restful or other web services.
  • Proficiency with Git
  • Appreciation for clean and well documented code
  • Thorough understanding of user experience and possibly even product strategy
Read more
NuVeda Learning
at NuVeda Learning
3 recruiters
Ashwin E
Posted by Ashwin E
Bengaluru (Bangalore)
3 - 12 yrs
₹6L - ₹20L / yr
skill iconPHP
Wordpress
skill iconAngular (2+)
We aim to be India's largest & most loved brand by our customers & plan to go international by 2021-22, As we say in short you will get flight experience now on wheels. JOB RESPONSIBILITY : - We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. - Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. - You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. - Integration of user-facing elements developed by front-end developers - Build efficient, testable, and reusable PHP modules - Solve complex performance problems and architectural challenges - Integration of data storage solutions QUALIFICATION & SKILLSET : - Minimum of 8-10 years of experience required. - A Bachelor's degree is mandatory. - Strong knowledge of PHP web frameworks - Understanding the fully synchronous behaviour of PHP - Understanding of MVC design patterns - Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 - Knowledge of object-oriented PHP programming - Understanding accessibility and security compliance - Strong knowledge of the common PHP or web server exploits and their solutions - Understanding fundamental design principles behind a scalable application - User authentication and authorization between multiple systems, servers, and environments - Integration of multiple data sources and databases into one system - Familiarity with limitations of PHP as a platform and its workarounds - Creating database schemas that represent and support business processes - Familiarity with SQL/NoSQL databases and their declarative query languages - Proficient understanding of code versioning tools, such as Git WHY WORK WITH US? : - Growth! - We are a highly Customer Centric organization for all stakeholders, including the most valuable stakeholder i.e. YOU. - Regular fun/adventure events like, Rewards & Recognitions, Celebrations, parties, etc. - A self-created culture where we respect each other's value. - Work along with an energetic & young team which has mobilized the status quo &better aligned us to the competition. - We are growing rapidly and your decision towards aligning your career with us gears to potentially rapid career growth while having an opportunity to contribute in important business decisions that can help in shaping up the products for a global audience.
Read more
Among the top MNC
Among the top MNC
Agency job
via Alyssum Global Services by Priyanka Sharma
Bengaluru (Bangalore)
5 - 10 yrs
₹10L - ₹20L / yr
Presales
Sales
Channel Sales
Business Development
Telesales
Salary – No bar for deserving candidate
Only candidates with below skill set available to join in 30 days,

·        Graduate with 5-8 years of experience in IT industry of which a minimum of 3 years in Presales.
·        Good understanding of data and analytics technologies.
·        Consultative approach, strong business acumen and commercial awareness, with the ability to translate business issues into relevant technical solutions and competitive propositions.
·        Good process orientation and an eye for details.
·        Demonstrated ability to communicate (written & verbal) effectively and to influence at CxO level.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos