
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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Proficiency in creating PBI Reports & VB.net based windows Applications with expertise in Excel,
MS Access and VB with minimum 4-to-7-year experience.
Minimum 3 years of experience of managing an automation teams (.Net)
Experience with SQL/MS Access queries and database management
Experience in Designing the Power BI reports.
Analytical mind with a problem-solving aptitude
Graduate in any stream
Hands on experience on designing, developing, and maintaining VB.NET based WINDOWS
Application.
Creating and maintaining data for reporting.
Requirement gathering from clients and stakeholders for creating new reports.
Knowledge and skills for tools such as Microsoft Azure, AWS etc will be preferred.
Knowledge of Reporting Tool like Power BI, Tableau etc. will be added advantage.
Excellent written and verbal communication skills in English.


He/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.
Microsoft certification is good to have.
Financial domain understanding is good to have.
The person should have good experience of working in Agile environment.
Technical skills required
- Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
- Experience with Dynamics 365, preferably cloud implementation.
- Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
- Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
- Must have good knowledge of CRM SDK and tools which are used with CRM for development.
- Experience in integrating CRM system with other ERP systems and/or custom application.
- C# development experience.
- Experience with .Net (C#,WCF/Web API) skills including CRM
- Experience of working with .NET Core is useful.
- Experience of working with MS SQL Server.
- Experience of working with micro services will be useful.
Nice to have
- Any experience with Microsoft Azure Service Bus or similar technology
Soft skills required
- Good communication skills, both verbal and written. S/he should be able to articulate well.
- Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
- Experience of working in agile environment. Well versed in different agile ceremonies.
- Focus on self-learning and self-upgrade.
Work hours
- UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
- Flexible to work in shifts to maintain overlap with UK working hours.
- Flexible in working outside of core business hours if needed (mostly during releases)
Qualifications
Graduate
Additional information
Experience in years - at least 6 years.
UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)
We are seeking a highly skilled and motivated Senior Full stack Developer to join our dynamic team. As a Senior Full stack Developer, you will be responsible for designing, developing, and maintaining software solutions that drive our business forward. If you are passionate about technology, possess a strong background in .NET Core, JavaScript, WebAPI, Angular(2+) versions, Azure SQL, and other relevant software tools, and are excited about the opportunity to work on challenging projects, we want to hear from you.
Responsibilities:
Collaborate with cross-functional teams to understand project requirements and deliver high-quality software solutions.
Design and develop robust and scalable software applications using .NET Core, JavaScript, WebAPI, and Angular(2+) versions.
Write clean, maintainable, and efficient code while adhering to best practices and coding standards.
Perform code reviews and provide constructive feedback to team members.
Troubleshoot and debug software issues, identify bottlenecks, and implement effective solutions.
Optimize application performance and ensure scalability.
Collaborate with front-end and back-end developers to integrate user-facing elements with server-side logic.
Stay up-to-date with emerging technologies and trends in the software development industry.
Mentor junior team members and provide technical guidance.
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
5+ years Experience as a Full stack Developer with expertise in .NET Core, JavaScript, WebAPI, Angular(2+) versions, and Azure SQL.
Strong proficiency in database design, including Azure SQL or similar relational database technologies.
Solid understanding of software architecture and design patterns.
Proficiency in front-end technologies such as HTML5, CSS3, and JavaScript.
Experience with RESTful APIs and web services.
Familiarity with source code management tools (e.g., Git).
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
Continuous learner with a passion for staying current with industry trends and technologies.
Preferred Qualifications:
Master's degree in Computer Science or a related field.
Certification in relevant technologies or frameworks.
Experience with cloud platforms (e.g., Azure, Azure Data Factory, Azure B2C, Azure Storage).
Knowledge of DevOps practices and tools.
Previous experience in Agile/Scrum development methodologies.
Position Overview
We are seeking a talented and creative Graphic Designer toork in abroad countries. The ideal candidate will have a strong portfolio showcasing their design skills and a passion for creating visually appealing content. As a Graphic Designer, you will be responsible for producing high-quality designs for various projects, including digital and print materials, branding, and marketing campaigns.
Key Responsibilities
- Design Creation: Develop and design graphics for websites, social media, email campaigns, print materials, and other digital platforms.
- Branding: Assist in maintaining and evolving the company’s brand identity through consistent design across all platforms.
- Collaboration: Work closely with the marketing and content teams to understand project requirements and deliver effective visual solutions.
- Concept Development: Generate creative ideas and concepts for projects and present them to stakeholders.
- Feedback Incorporation: Revise designs based on feedback from team members and clients to ensure the final product meets their expectations.
- Project Management: Manage multiple design projects simultaneously, ensuring deadlines are met and quality standards are upheld.
- Stay Updated: Keep up-to-date with industry trends, tools, and technologies to ensure designs are modern and effective.
Qualifications
- Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
- Proven experience as a Graphic Designer or in a similar role.
- Strong portfolio showcasing a variety of design projects.
- Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
- Solid understanding of typography, color theory, and layout principles.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Strong attention to detail and a keen eye for aesthetics.
- Ability to work independently and manage time effectively to meet deadlines.
Job Title: Accounts & Finance Head
Location: Tirupur, Tamil Nadu
Industry: Garment Export / Apparel Manufacturing
Experience: 15+ Years in Garment Export house
Qualification: Chartered Accountant (CA) – Mandatory
Employment Type: Full Time
Role Summary:
We are seeking an experienced and qualified Accounts & Finance Head (CA) to lead the financial operations of our garment export business. The ideal candidate will be responsible for strategic financial planning, regulatory compliance, export finance management, and leading a finance team in a high-volume manufacturing and export environment.
Key Responsibilities:
- Oversee end-to-end financial operations including accounting, budgeting, taxation, and audits.
- Manage and monitor export-related finance, including packing credit, post-shipment finance, LC handling, and foreign currency transactions.
- Ensure timely statutory compliance with GST, Income Tax, TDS, PF, ESI, and other applicable laws.
- Coordinate with banks for funding, credit limits, and working capital requirements.
- Lead and manage a team of accountants, ensuring accuracy in books of accounts and financial reporting.
- Prepare and present MIS reports, cost analysis, and profitability statements to the management.
- Liaise with external auditors, tax consultants, and government departments.
- Drive cost optimization initiatives and implement internal financial controls.
- Handle vendor payments, payroll processing, and internal audits.
- Support top management in financial forecasting, strategic planning, and risk management.
Desired Candidate Profile:
- Chartered Accountant (CA) with 15+ years of relevant experience, preferably in export or textile industry.
- In-depth knowledge of export finance, GST laws, income tax, and other compliances.
- Strong analytical and problem-solving skills with hands-on experience in ERP/Tally.
- Proficiency in Excel, MIS, cash flow, and cost control strategies.
- Excellent leadership, communication, and stakeholder management skills.
- Should be proactive, ethical, and results-driven.
Mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
Satish: 88 O2 74 97 43
Graphic Design Intern - Join Our Creative Team!
Are you a passionate and creative design student or recent graduate looking to gain hands-on experience? We are seeking a Graphic Design Intern to join our dynamic team and support the design and marketing departments. This is an exciting opportunity to develop your skills, contribute to real-world projects, and build your portfolio while working alongside experienced designers.
Role & Responsibilities:
As a Graphic Design Intern, you will:
* Assist the design team in creating graphics for digital and print materials.
* Edit images and prepare layouts for websites, social media, and marketing campaigns.
* Contribute creative ideas during brainstorming sessions.
* Ensure designs are aligned with our company's branding and messaging.
What Success Looks Like:
* Skill Development: Mastering design software (e.g., Adobe Creative Suite) and improving visual communication.
* Collaboration: Effectively contributing to team projects and sharing ideas.
* Timely Execution: Delivering high-quality work on time and meeting deadlines.
* Brand Alignment: Ensuring designs are consistent with our company's brand identity.
* Adaptability: Taking on new tasks and learning new techniques to improve your design skills.
What You'll Gain:
* Hands-on experience in a professional design environment.
* The opportunity to work on exciting projects that will strengthen your portfolio.
* Insight into how design supports brand identity and marketing strategy.
* Growth opportunities to develop your design career.
Qualifications:
* Currently studying or recently graduated in Graphic Design or a related field.
* Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of tools like Figma, Sketch, or web design tools is a plus.
* A portfolio showcasing your design skills and creativity.
* Strong communication skills and the ability to accept and implement feedback.
* Excellent attention to detail and precision in your designs.
* Strong time management skills, with the ability to manage multiple tasks and meet deadlines.
* Creativity and passion for design.
* A good understanding of branding and how design supports it.
* Ability to collaborate effectively in a team environment.
* Eagerness to learn and grow in the field of graphic design.
Why Join Us?
This internship provides a valuable learning experience in a fast-paced, supportive environment. You'll work with an amazing team, contribute to impactful design projects, and have the opportunity to build skills that will set you up for future success.
If you're ready to jumpstart your design career and make a real impact, we want to hear from you! Apply now to become part of our creative team.
#GraphicDesign #DesignInternship #InternshipOpportunity #DesignJobs #CreativeTeam
#JoinUs
Position: Business Development Manager
Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)
Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/
Location: Vijayawada, Andra Pradesh
Language: English & Hindi
Salary: 5 LPA to 7.20 LPA
We are looking for a motivated and ambitious Business Development Manager to
expand our clientele. You will be responsible for applying different sales strategies and
work with dedication to increase sales. Your ultimate goal will be to drive sustainable
financial growth by boosting sales and maintaining strong client relationships.
Requirements:
• Bachelor’s degree in business, marketing or related field.
• 4 - 8 Years of Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
Responsibilities:
• Develop a growth strategy focused both on financial gain and customer
satisfaction
• Conduct research to identify new markets and customer needs
• Prepare sales contracts ensuring adherence to law-established rules and
guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
Job Overview:
We are seeking experienced dynamic consulting professionals/ strategic thinkers who have worked in the corporate and social sector. As an Engagement Manager at Dhwani Rural Information Systems, you will be responsible for the successful implementation of large-scale programs and will be tasked with setting up and end-to-end management of program PMU from Dhwani’s side. You will work closely with the program owners to ensure that all stakeholders are aligned, and updates are communicated effectively. You will act as a point of contact between the program owners and the internal tech team at Dhwani and be accountable for ensuring the overall delivery of scope and SLAs. Key
Responsibilities:
• Manage and support the implementation and delivery of large-scale and technology-supported multi-stakeholder programs.
• Maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and retention.
• Ensure project objectives align with the client's business goals and objectives.
• Oversee project budget, resources, and timeline to ensure on-time and on-budget delivery.
• Conduct regular project status reviews, and mitigate project risks and issues.
• Facilitate cross-functional collaboration and communication for seamless project execution.
• Develop and implement performance metrics to measure project outcomes and impact.
• Foster a continuous improvement mindset and culture, promoting best practices and innovation in project delivery.
• Report project progress, status, and results to stakeholders and senior management.
• Identify opportunities for improvement in project delivery processes and methodologies and collaborate with internal teams.
• Represent the organization in industry events and forums to build the brand and establish thought leadership.
• Manage business requirement discussions with program owners and report on projects.
• Ensure overall delivery of scope and SLAs and provide monthly updates to program owners.
• Facilitate monthly meetings with program owners and project managers on updates, highlights, challenges, and future plans.
• Own discussions with program owners on tool integration, new features, best practices for data storage, and quality checks. (For Example, mGrant, Power BI, OneDrive, etc)
Essential Technical Requirements:
• Strong research skills (qualitative and quantitative, impact assessments, report writing, log frame design)
• Experience with BI tools like Power BI
• Experience in project management tools and techniques, including project planning, resource allocation, risk management, and stakeholder communication
• Ability to work with cross-functional teams and manage external partners
Essential Non-Technical Requirements:
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with program owners and team members
• Strong analytical and problem-solving skills
• Ability to think strategically and identify opportunities for process improvements
• Excellent organizational and leadership abilities
• High level of motivation and dedication to delivering high-quality work
• Commitment to continuous learning and professional development
• Ability to communicate complex ideas effectively.
• Strong client engagement skills.
• Humility, willingness to listen and learn.
Education:
• MBA or Master's degree in a relevant field such as Management, Development Studies, Economics, or Computer Science, with a minimum of 8-10 years of relevant experience in program management and technology-based projects in the social sector.
• Preference given to candidates with a degree from a reputable institution such as IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship
• Experience working with IT platforms and software solutions is a plus
Keywords:
• Project Delivery
• Engagement Management
• Customer Relationships
• Stakeholder Management
• Risk Assessment
• Resource Allocation
• Schedule Management
• Budgeting and Financial Tracking
• Process Improvement
• Status Reporting
• Communication and Collaboration
• Problem-Solving
• Cross-functional Team Management
• Time Management
• Strategic Planning
• Vendor Management
• Negotiation Skills
• Customer Satisfaction
• Performance Metrics
• Project Management Methodologies
• Data cleaning
• Report writing
• Impact assessments
• Training and training manual development
• Requirements gathering
• Multiple project management
• Fast-paced work environment
• Logical aptitude
• Ownership-taking attitude
• Action/task oriented
• Strong sense of purpose
• Written and presentation skills

Good knowledge and experience of working with backend systems;
designing server-side architecture, including production maintenance experience are must-haves.
At least 1-2 years of experience in any programming languages like Java, Ruby, PHP, Python and Node.js(Node.js preferred).
Understanding of micro-services oriented architecture.
Experience with Databases design (SQL, NoSQL) and analytics
Experience in driving and delivering complex features/software modules from technical design to launch.
Expertise with unit testing & Test Driven Development (TDD)



