Call Centre Executive | Indore at MoreYeahs · Indore · 1 - 5 years · ₹2L - ₹5L / yr · Bootstrapped · Posted 25 May 2020

Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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We're Hiring: M&R (Maintenance & Repair) Executive
📍 Location: Belapur / Navi Mumbai
🏢 Company: SC Lines Shipping and Logistics Pvt. Ltd.
We are looking for a Maintenance & Repair (M&R) Executive with a strong background in shipping & logistics, specifically in NVOCC and Freight Forwarding operations.
Experience Required:
🔧 3 to 6 years in M&R role within a shipping/logistics company
Key Responsibilities:
- Coordinate with container depots for maintenance and repairs
- Inspect, approve & manage container damage and repair requests
- Manage procurement of new containers and coordinate with container traders
- Handle sale of old containers in a cost-effective manner
- Visit depots weekly for physical inspection and follow-ups
- Coordinate with overseas agents regarding container damage or issues
- Prepare and maintain a monthly report on container damages and repair status
Candidate Profile:
✅ Prior experience with NVOCC operations
✅ Understanding of freight forwarding processes
✅ Strong coordination and negotiation skills
✅ Familiar with container types, condition criteria & repair processes
✅ Willingness to travel locally for depot visits
✅ Strong communication with overseas teams and vendors
Experience: 3–7 years
Location: Pune (Baner) / Hybrid
Markets: North America, EU, Australia
Compensation: ₹7–9 LPA (Fixed) + ₹3–5 LPA (Performance Incentives)
About the Role
High-ownership Account Manager role managing international clients across North America, the EU, and Australia
Hands-on Individual Contributor role with a clear path to Account Management Lead
Act as the bridge between clients and internal teams to ensure delivery excellence and client satisfaction
Own client experience, retention, and account growth
What You Will Own
Client Relationship & Customer Success
Own end-to-end relationships for 6–8 client accounts
Act as the primary point of contact
Drive client satisfaction, retention, and long-term engagement
Proactively identify risks, concerns, and growth opportunities
Account Operations & Coordination
Drive follow-ups on proposals, contracts, and legal documentation
Manage invoicing coordination and payment follow-ups
Ensure strong coordination between clients and internal teams (tech, design, marketing)
Client Pulse & Escalation Management
Identify early signals of client dissatisfaction or delivery risks
Escalate proactively and drive resolution with ownership and speed
Reviews & Reporting
Own Quarterly Business Reviews (QBRs)
Prepare and present:
Project status updates
Performance summaries
Insights and recommendations
Ensure clarity, transparency, and trust with clients
Account Growth & Expansion
Identify and drive upsell and cross-sell opportunities
Contribute directly to revenue growth across managed accounts
Team Building (Future Scope)
Hire and manage interns / junior account managers
Contribute to process building and best practices
Grow into a team leadership role
What We Are Looking For
3–7 years in Account Management / Customer Success (IT services / eCommerce / SaaS preferred)
Strong experience working with North American clients
Excellent communication, presentation, and stakeholder management skills
Willingness to work across time zones (late evening/night calls when required)
Strong ownership mindset and problem-solving ability
Ability to manage multiple accounts (6–8 simultaneously)
Assertive, confident, and proactive in client interactions
Nice to Have
Experience in a B2B eCommerce or digital agency environment
Exposure to EU / Australia clients
Experience mentoring or managing junior team members
Growth Opportunity
Path to Account Management Lead / Customer Success Lead
Opportunity to build and lead a team of Account Managers
Direct exposure to global clients and the leadership team
Role Impact
Manage a portfolio of international accounts contributing directly to company revenue
Earn performance incentives linked to account growth and retention
Should be good if experience . else intern are most welcome first. unlimited incentives will be provided
Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 5+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc.
· Experience with node.js
· An understanding of User Experience and a background in building intuitive interfaces.
Secondary Skills (nice to have)
· Experience with Shopify integrations.
· Experience building native apps for other platforms.
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· AWS ecosystem and tools, particularly developing for serverless environments.
· Any experience with other languages will be beneficial.
Soft Skills
· Proven ability to lead a team and mentor others.
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
BDA and BDE
ROLES
We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00pm
Mandatory language: English
Laptop/wi-fi: candidates are to use their own laptops,
Addititional Compensation: If applicable, this will be decided on the basis of your designation.
The Role
Sales Development Representative (SDR)
Who we are
Nunify - What started as an idea to solve the problem of costly mobile app development, has now evolved into a globally reputable and renowned SaaS event technology platform.
We proudly serve a diverse clientele, including Fortune 500 giants like Google, Amazon, Microsoft, McDonalds as well as emerging startups like Swiggy and Flipkart. Our reach extends even further to luxury brands such as Louis Vuitton, celebrities, and even brides seeking to enhance their events.
With Nunify, our clients can seamlessly organize and elevate a wide range of gatherings, including events, conferences, exhibitions, meetups, town halls, and yes, even Weddings! (ask us how!)
Who are we looking for?
- Are you based out of Bengaluru?
- Do you have 3+ years of experience in Sales and lead generation best practices?
- Do you have 1+ years of experience in a SaaS company?
- Are you experienced selling to US/EU regions?
- Do you like to connect with new people?
- Do you like chasing down targets & challenges?
- A great bonus is if you are already working in the event or digital marketing industry!
**What will you do? **
- Identify potential customers through various channels such as cold calling, email campaigns, social media, and online research.
- Engage in outbound calls to understand prospects' needs, educate them about our products and generate interest.
- Qualify leads based on fit, budget, authority, and communicate the value proposition.
- Work with the sales team to schedule appointments, demos/meetings for further engagement.
- Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
- Develop product knowledge and stay updated on industry trends to communicate features, benefits, and competitive advantages.
- Collaborate with the marketing team to provide feedback on target audience profiles and messaging.
- Meet or exceed assigned targets and goals for lead generation and opportunity conversion.
**Why join us? **
- We have been around for a while now (since 2014)
- We know how critical employee well-being & culture is
- We won't stop you from experimenting & innovating
- We love to think BIG, and we want you to think big
- We know you will have fun at work since we have fun at work
We are the first native web3 multi-blockchain fintech platform that will transform crypto adoption with a simple and easy way for partners to re-think and push forward NFTs, Coins, Tokens and new frontier assets.
Kyro has recently announced its Series A from leading blockchain partners Avalanche (Ava Labs), Polygon, Rally, Tezos, venture funds Decasonic, Drive Capital, Fenbushi Capital, Signum Capital, UOB Venture Management and former Goldman Sachs Head of Technology, Media and Telecommunications, Brad Koenig.
Our teams are all across California, Vancouver, Asia, India and growing daily. We are hiring the best which gives our teams autonomy to move fast, innovate and take responsibility. Join us in our mission to build a better financial world!
React Native Developers
- l React Native
- l Redux and State Management
- l Experience with OIDC/OAUTH2
- l Git and Git Flow Processes
- l JavaScript (ES6 and ES.next)
- l Unit Testing (Jest, Jasmine or similar frameworks)
- l Server Side Programming (NodeJS, Express)
- l OpenAPI Spec
- Enhance Customer satisfaction
- Drive Product engagement and help the customers succeed
- Liasoning with Veris clients on daily operations
- Onboard new customers/clients.
- Building and maintaining relationships with Veris customers across the globe.
- Working with management on operations strategy and streamlining
- Schedule and complete quarterly/annual business reviews.
- Client MIS reporting and analytics
- Working closely with the operations team to ensure strict adherence of service deliverables.
- Client problem troubleshooting
- Internal management reporting
We are looking for:
- Energetic, motivated, and driven
- “Get it done” attitude `
- Ability to lead and manage teams
- Clarity of thought & good problem-solving capabilities
- Education is no bar, but a good one always helps
- Good with computers and technology
- Excellent verbal & written communication skills
- Excellent problem-solving & analytical skills & OO principles
- Solid understanding of the data structure & algorithms.
- Very good experience with PHP programming language
- Hands on experience working on Laravel. Experience with any other framework would be nice to have
- Troubleshooting skills to reproduce & resolve issues in production systems
- Experience working with git & also following following git workflow
- Experience with deployment on server would be nice to have
- Working experience with AWS services like s3, lama, cognito, would be added advantage












