
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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ABOUT INCRUITER
InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.
InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.
ROLE OVERVIEW
Position Name: TA Specialist
Experience : Min. 2+ Yrs
CTC : As per company standards.
We are looking for a passionate and high-energy Talent Acquisition Specialist who thrives in a fast-paced startup ecosystem. The ideal candidate brings hands-on experience hiring across IT and non-IT roles, loves solving hiring challenges creatively, and enjoys working closely with dynamic business teams to build a world-class team.
If you are someone who wants to grow fast, experiment, and own end-to-end hiring, this role is for you.
EXCITED ABOUT YOUR TASKS?
● Manage end-to-end recruitment lifecycle – sourcing, screening, interviewing, and closing candidates across tech and non-tech functions.
● Partner with hiring managers to understand role requirements and design effective hiring strategies.
● Use LinkedIn, job portals, referrals, communities, and social platforms to attract the best talent.
● Write engaging JD and social hiring content that reflects our startup culture.
● Conduct initial screening interviews to assess skills, attitude, and culture fit.
● Maintain and update candidate pipelines and dashboards using ATS or spreadsheets.
● Coordinate interviews, feedback loops, and offer rollouts smoothly and quickly.
● Support employer branding initiatives and help create a positive candidate experience.
● Work flexibly with changing priorities, tight timelines, and weekend drives when needed.
● Stay up-to-date with market trends, compensation benchmarks, and sourcing best practices.
WHAT WILL YOU NEED TO SUCCEED?
● 1–3 years of experience in recruitment / TA, preferably in a startup or fast-moving environment.
● Experience hiring for both IT (developers, engineers, PMs) and non-IT roles (marketing, operations, HR, finance, etc.).
● Excellent communication, interpersonal, and coordination skills.
● Fast learner who can adapt quickly to evolving business needs.
● Confident, proactive, and target-driven with a “get-things-done” attitude.
● Comfortable with flexible working hours and ownership of outcomes.
● Prior experience using LinkedIn Recruiter, Naukri, or ATS tools is an advantage.
● Graduate/Postgraduate in HR, Business Administration, or related field (preferred but not mandatory).
● Passionate about connecting the right people to the right roles.
● Self-motivated and thrives in ambiguity.
● Balances speed with quality.
● Team player with a positive and empathetic approach.
Job Description:
- Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
- Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
- Good to have knowledge of Rust and Solidity
- Excellent in any of the programming languages.
- Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
- Facilitating the student's available resources such as curriculum, data, hardware, etc.
- Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
- Sharply train the student's minds in analyzing the problem-solving ability of the students
- Train and guide the students to analyze the errors and design strategies to overcome them.
- Lead learning enhancement through developing assignment and assessment modules
- Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
- Should be capable of completing the assigned module in the given time.
- Conduct regular research for further enhancement of curriculum on a regular basis.
- Should be able to communicate and connect with students in an effective way.
- Maintain individual and group training records
- Organize and promote courses
- Prepare teaching/course materials
- Proctor course examinations
- Develop and deliver programs of learning activities
- Check and assess (grade) students’ work and deliver feedback with course grades
- Apply new technologies to deliver courses and improve the learning experience for students.
- Keep personal IT skills and knowledge up to date
Skills: Python,robot Framework,Automation Testing,Selenium
Requirement:
- B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
- Hands-on experience with test automation using Python or Java.
- Experience with test frameworks such as Robot Framework or TestNG.
- Traffic generation tools usage such as curl-loader or JMeter.
- QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
- Knowledge of public clouds, AWS, Azure or GCP, is desired.
- Working knowledge in Kubernetes, Docker or Openshift environments required.
- Hands on experience with Linux.
- Strong problem solving and debugging abilities.
- Familiarity with continuous integration tools such as Jenkins or CircleCI.
- Interest in machine learning (ML) and data science is a plus.
What You will do
● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.
● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 8+ years.
● Engineering Degree in Computer Science OR Equivalent.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Must have experience in technical architecture and design , code reviews and mentoring junior developers.
● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.
Nice to have Qualifications
● Product engineering and customer-centric mindset.
● Great OOP skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Reimbursements for remote work set up.
● Insurance (including a top up insurance for COVID).
● Free Access to Online learning libraries such as O'reilly or equivalent Location Remote - work from anywhere
- Developing, managing, and enhancing e-commerce websites.
- Optimizing websites to ensure they render consistently in cross-browser environments, with the best SEO principles, caching mechanics, etc.
- Handling queries related to MySQL and Database.
- Participating in project & deployment planning.
- Building high-availability integrations layers with JSON, REST & SOAP, WebAPI
What you need to have:
- Solid Experience in Magento2 and Magento extensions.
- Advanced knowledge of, JavaScript, HTML, and CSS. Analyze, design, code, debug, test, document & deploy applications.
- Exposure to a minimum of 3 e-commerce projects (starting with requirement gathering).
- Understanding of modern UI/UX trends.
- Demonstrable knowledge of XML, XHTML, Modules i.e. API integration.
- Strong OOPS and RDBMS concept & understanding of Performance Tuning, Browser Compatibility, SEO Practices, and Version Control.
- High-quality programming solutions using Code Sniffer, PSR Standards, writing UNIT tests.
- Proficient in GIT, Branching Strategies, and bitbucket.
- Module Development Experience with Magento 2
- Extensive experience in PHP and AGILE Methodology.
- Experience working on large projects involving 10,000+ products.
- Experience on the multi-vendor website is a plus for this profile.
Other Requirements
- Magento2 developer should lead the team and handle pressure and demands.
- Sound knowledge of IT concepts and the latest trends.
- Ability to work independently and multi-task in a fast-paced environment.
- Strong verbal and written communication and interpersonal skills.
- Highly organized and detail-oriented.
Role Summary
We are looking for Front-End Web Developers who are motivated to combine the art of
design with the art of programming. Responsibilities will include translation of the UI/UX
design wireframes to actual code that will produce visual elements of the application. You
will work with the UI/UX designer and bridge the gap between graphical design and
technical implementation, taking an active role on both sides and defining how the
application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS/SCSS
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Cooperating with the back-end developer in the process of building the RESTful API
- Build reusable code and libraries for future use
- Builds the interactive data visualization and data interfaces using web technologies.
- Assure that all user input is validated before submitting to back-end
- Translation of the UI/UX design wireframes to actual code that will produce visual
- elements of the application.
Minimum Qualifications
- Minimum 3 + years of experience in ReactJS / Native development
- Experience in writing extensive unit test.
Preferred Qualifications
8+ years of experience in software development using modern languages (ReactJS/Native etc)- Thorough understanding of ReactJS, Redux, Node.Js, Express Js etc
- Familiarity with modern front-end build pipelines and tools
- Design and develop scalable, performant and responsive FE architecture.
- Ability to deliver in test-driven method
- Critical thinker and problem-solving skills
- Nice to have worked on mobile products (IOS & Android)
- Experience in writing extensive unit tests
- Own code quality and experience in writing extensive unit tests
- Proven ability to learn and adapt to new technologies and frameworks quickly
- Excellent debugging and problem-solving capability.
- Team player
Good time-management skills
Education:
Bachelor’s/ Master’s degree in related field with 2+ years of experience in ERP product sales. .
Skills
- Excellent communication (verbal and written), time management skills, fast learner, self‐ motivated, and comfortable taking initiative and handling multiple projects simultaneously
- Excellent customer approach, interpersonal and influencing skills
- Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
- A sales person with a proven, successful background in sales of 2+ years of experience in ERP sales.
Job Responsibilities:
- Responsible for New Business Development via prospecting, qualifying, selling and closing software product sales in the Enterprise Division.
- Develop and implement strategy sales in the particular region to maximize growth opportunities, strengthen market share and maximum customer retention.
- Attracting new clients by innovating and overseeing the sales process for the business.
- Responsible for enhancing revenue, within existing and new clients, through continuous client engagement
- Set up meetings with potential clients and listen to their wishes and concerns, Improving sales strategy.
- Research and identify new market opportunities.
- Creates and conducts effective presentation and product demos
- Build & Strengthen market intelligence & sales analytics for identification of opportunities, effective client solutioning and deal conversion.
- Consistently meet and exceed sales targets
- Foster a collaborative environment within the organization.
- Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
- Prepare and deliver pitches to potential investors.
- Create and conduct proposal and presentation based on clients’ needs and closing of orders
- Be responsible for conduct webinar about our product.
- Provide timely weekly, monthly and quarterly sales reports
- Client Relationship management
Join our team
We're looking for an experienced and passionate Data Engineer to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest big data technologies, using industry leading BI analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!
Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.
What you'll get to do
- Work in an agile development environment, constantly shipping and iterating.
- Develop high quality batch and streaming big data pipelines.
- Interface with our Data Consumers, gathering requirements, and delivering complete data solutions.
- Own the design, development, and maintenance of datasets that drive key business decisions.
- Support, monitor and maintain the data models
- Adopt and define the standards and best practices in data engineering including data integrity, performance optimization, validation, reliability, and documentation.
- Keep up-to-date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using cloud services.
- Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.
Your experience should include
- Bachelor’s degree in CS or related technical field.
- 5+ years of experience in data modelling, data development, and data warehousing.
- Experience working with Big Data technologies (Hadoop, Hive, Spark, Kafka, Kinesis).
- Experience with large scale data processing systems for both batch and streaming technologies (Hadoop, Spark, Kinesis, Flink).
- Experience in programming using Python, Java or Scala.
- Experience with data orchestration tools (Airflow, Oozie, Step Functions).
- Solid understanding of database technologies including NoSQL and SQL.
- Strong in SQL queries (experience with Snowflake Cloud Datawarehouse is a plus)
- Work experience in Talend is a plus
- Track record of delivering reliable data pipelines with solid test infrastructure, CICD, data quality checks, monitoring, and alerting.
- Strong organizational and multitasking skills with ability to balance competing priorities.
- Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
- An ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm.
Good to have
- Experience with AWS big data technologies - S3, EMR, Kinesis, Redshift, Glue
Job description
The Role
We're looking for a Technical Project Manager to help us deliver a wide variety of projects. This includes in-house tech products, as well as tech consulting projects for our clients (building apps, implementing cloud solutions, developing APIs etc).
You will be fully entrusted in seeing a project from initiation to close with decisiveness, judgment, and great enthusiasm. You'll be working on projects and pitches for new business as well as existing clients. You should be comfortable with principles of Project Management methodologies, processes and tools and strategically develop and support digital solutions for clients.
Key Requirements
- Currently fulfilling the role of a Technical Delivery/Project Manager.
- Experience leading the delivery of technical projects from inception into production (either as a technical lead or technical delivery manager)
- Project Management, Ability to coach teams in Agile ways of working.
- Experience setting up management reporting and team structures for Agile delivery.
- Ability to motivate teams in environments where Agile delivery needs to work within an overall framework of timeline/dependency driven programmes.
- Ensure constant communication with customers and emerge as customer’s trusted technical advisor and a partner
- Understand, advocate and document customer’s use case, architecture, and roadmap
- Effectively manage the tracking and resolution of customer escalations on behalf of product and services
What you’ll bring
- Master’s or Bachelor’s level degree in Computer Science or an engineering, mathematics, or another quantitative field
- 2+ years of demonstrated experience handling enterprise customers of all sizes in Technical Account Management, Technical Support and/or Professional Services functions in a Software/SaaS company
- Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision
- Excellent communication skills and an ability to concisely explain complex technical issues and solutions
- Familiarity with common project management tools, e.g., Trello, Slack, etc
- Strong business acumen in project planning and management
- Native or near-native fluency in written and spoken English
- Prior experience working for a technology start-up (plus)
Location: Ghatkopar,Mumbai.







