Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately
Shubham Vishwakarma
Full Stack Developer - Averlon
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Assist in the recruitment process, including sourcing candidates, scheduling interviews, and conducting background checks.
Support the onboarding process for new hires, ensuring a smooth and seamless transition into the organization.
Maintain accurate and up-to-date HR records, including employee files, attendance records, and employee data.
Collaborate with the HR team to develop and implement HR policies and procedures.
Participate in HR projects, such as employee engagement initiatives, training programs, and performance management.
Conduct research and analysis on HR trends and best practices, and provide recommendations to the HR team.
Provide administrative support to the HR team, including scheduling meetings, preparing reports, and coordinating events.
Ensure compliance with all relevant HR laws and regulations.
Requirements:
Currently pursuing a degree in Human Resources, Business Administration, or a related field.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office, particularly Excel and Word.
Ability to work independently and as part of a team.
Strong attention to detail and ability to handle confidential information with discretion.
Familiarity with HR principles and practices.
Previous internship or work experience in HR is a plus.
Desired skills and education requirement:
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- Excellent English and Hindi.
- Communication skills.
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Roles and responsibilities:
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- Updating all the information and scheduling property visits.
- Responding outbound and inbound calls.
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React Native
React.js
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JavascriptBelow is a list of several skills required to deliver on responsibilities for this role:
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- Familiarity with AWS solutions like Amplify , Cognito, DynamoDB will be a bonus
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If you always thought of yourself as entrepreneurial, customer-obsessed, results-oriented, strategic yet execution focused, hungry and passionate about technology, we have a dream opportunity to back yourself up.
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Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
We would welcome someone to the team who wishes to:
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- contribute in all phases of the development lifecycle
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- Codeigniter Preferred
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- experience deploying softwares to cloud providers such as GCP, AWS
You should work with us because:
- we’re a profitable company and have been for the last few years (sounds weird but we're very proud of this!)
- we're a relaxed and diverse group of people who don’t take themselves too seriously
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Experience with popular React.js workflows (such as Flux or Redux).
Familiarity with RESTful APIs.
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Mobile technology – Hybrid (Ionic / Angular / Cordova ), – Expert level – Should have completed at least one project with server component, use of cloud services, use of device native capabilities like camera, accelerometer etc.
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We are looking for a full stack developer to produce scalable software solutions. You’ll be part of a team that’s responsible for the full software development life cycle, from conception to deployment.
As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
Responsibilities
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- Test software to ensure responsiveness and efficiency
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- 3+ years of experience as a full stack developer
- Experience developing desktop and mobile applications
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- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
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- Good communication
- Attention to detail
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- Team player
- Degree in Computer Science
Python
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon