Call Centre Executive | Indore

Location: Bangalore

Experience: 2-5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Enterprise deals are not won by decks.

They are won when a customer sees their exact problem solved in front of them.

Today, that burden sits too heavily on leadership.

This role exists to build a repeatable, high-conversion demo and solutioning engine — one that can independently convert top-tier enterprise conversations into signed POCs.

What you’ll do

You will not “support sales.”

You will own the technical win.

1. Convert enterprise demos into signed POCs

• Own pre-sales for Tier-1 accounts including:
• SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
• New India Assurance, HDFC ERGO General Insurance, Bajaj Allianz General Insurance
• Convert 5+ Tier-1 demos into signed POCs within 6 months
• Drive technical confidence to unblock decision-making

2. Run high-conviction demo motions

• Lead structured, high-stakes demos where:
• Use case clarity is sharp (not generic AI talk)
• Solution mapping is precise
• Customer objections are addressed in real-time
• Move from “interesting conversation” → “clear next step”

3. Own solution architecture in pre-sales

• Translate business problems into:
• Clear solution architecture
• Deployment feasibility
• Integration approach
• Work across systems like:
• CRM (e.g. Salesforce)
• Telephony (e.g. Exotel)
• Policy/admin systems

4. Eliminate founder dependency in pre-sales

• Take ownership of technical conversations currently handled by leadership
• Become the default authority in:
• Solutioning
• Technical validation
• Pre-POC architecture

5. Build a repeatable demo + proposal system

• Standardize:
• Demo flows by use case (persistency, renewals, claims, sales)
• Proposal structures
• Technical discovery frameworks
• Ensure conversion improves with every iteration

What success looks like

• 5+ Tier-1 POCs closed within 6 months
• Demo → POC conversion becomes predictable
• CTO is no longer required in most pre-sales calls
• Customers leave demos with clarity, not curiosity

Who you are

• You have 2-5 years of experience in solutions engineering / pre-sales
• You have worked on enterprise deals with complex stakeholders
• You can translate business problems into technical solutions quickly
• You are comfortable being the most accountable person in the room
• You don’t rely on slides — you rely on clarity and conviction

What will make you stand out

• Experience selling into BFSI / insurance enterprises
• Strong understanding of:
• Customer workflows (sales, servicing, renewals)
• Enterprise integrations
• Have personally contributed to closing large deals
• Can handle CXO-level conversations without escalation

(Aligned with ownership and impact expectations)

Why join

• You will work on high-stakes enterprise deals from Day 1
• Your work directly impacts revenue and category creation
• You will help define the pre-sales engine of an AI company

What this role is not

• Not a demo operator
• Not a slide presenter
• Not dependent on leadership to close deals

What this role is

• A technical closer
• A problem translator
• A system builder for enterprise conversion

Job Summary

We are looking for a skilled Data Engineer with 4+ years of experience in Python, SQL, and Power BI. The candidate will be responsible for building and maintaining data pipelines, transforming and analyzing data, and developing dashboards to support business decision-making.

Key Responsibilities

• Design, develop, and maintain scalable ETL/ELT data pipelines.
• Extract, transform, and load data from multiple sources using Python and SQL.
• Develop and optimize complex SQL queries, stored procedures, and database objects.
• Create interactive dashboards and reports using Power BI.
• Ensure data quality, integrity, and consistency across systems.
• Collaborate with business stakeholders to gather reporting and analytics requirements.
• Monitor and troubleshoot data pipeline and reporting issues.
• Perform data validation, testing, and performance tuning.
• Document data processes, workflows, and technical specifications.

Required Skills

• 4+ years of experience in Data Engineering or related roles.
• Strong proficiency in Python (Pandas, NumPy, ETL scripting).
• Strong hands-on experience with SQL (query optimization, joins, stored procedures).
• Experience with Power BI (DAX, Power Query, dashboard development).
• Knowledge of ETL/ELT processes and data warehousing concepts.
• Experience working with relational databases such as SQL Server, PostgreSQL, MySQL, or Oracle.
• Understanding of data modeling and database design principles.
• Experience with version control tools such as Git.

Preferred Skills

• Experience with cloud platforms such as Azure, AWS, or GCP.
• Knowledge of data integration tools like Azure Data Factory, SSIS, Airflow, or Informatica.
• Familiarity with Databricks, Spark, or big data technologies.
• Understanding of CI/CD and DevOps practices.
• Experience with REST APIs and data integration.

About Statcon Electronics 

Statcon Electronics India Limited Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence and Solar energy.  

About the position 

We are looking for a multiple embedded software engineers with experience in developing firmware for controlling power electronics systems. Openings are available for senior and principal engineer positions across multiple product streams, and target markets include the Indian subcontinent, Africa and North America. 

Required Technical skills 

• Demonstrated experience in developing embedded firmware for real-time power electronics systems using 16/32 bit ARM microcontrollers (ST Microelectronics preferred).  
• Must have shipped at least 1 major relevant product to the market which meets standard industry specifications. Experience with designing for North American/European markets a plus. 
• Experience with common communication protocols such as SPI, I2C, USB, UART, Bluetooth, Ethernet, RS232, and RS485 
• Experience with peripherals and systems such as ADC, DAC, timer, GPIO, PWM, DMA, NVIC, serial and parallel interfaces, memory, bootloaders and watchdog timers 
• Proficiency in advanced algorithm development using Embedded C 
• Experience with embedded software tools such as editors, assemblers, compilers, debuggers, simulators, emulators and Flash/OTP programmers. 
• Thorough understanding of power electronics topologies and control strategies 
• Good grasp over digital signal processing techniques 
• Ability to read and interpret component datasheets, PCB schematics and layout design 
• Familiarity with using measurement devices such as oscilloscopes, multimeters, function generators and logic analyzers to bring up and debug hardware 
• Demonstrated knowledge of firmware development best practices (code reviews, unit tests, Software Configuration Management, version control using git etc.) 
• Excellent documentation skills, and a good grasp over the English language 
• Comfort in using modern collaborative tools such as Slack/Microsoft Teams, JIRA/Trello/Microsoft Planner, Confluence/Microsoft OneNote and the like. 

Bonus Technical skills 

• Experience using at least one scripting language, preferably Python 
• Experience with designing for North American/European markets 
• Experience with designing for IEC and BIS standards 
• Familiarity with EMI/EMC process 
• Ability to simulate power electronics systems using Simulink/MATLAB or equivalent open-source tools 
• Familiarity with agile software development processes 
• Experience with Linux administration using command line 

Soft skills 

• Ability to mentor junior engineers and generate testing procedures for people of all skill levels 
• Excellent inter-personal skills 
• Strong attention to detail with the ability to work on tight deadlines 
• Team player with the ability to work independently under minimal supervision 
• Excellent problem-solving skills 
• Ability and desire to learn new technologies quickly 

Qualifications 

• Junior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 1 year of industrial experience, or a Bachelor's with 3 years of relevant industrial experience. 
• Senior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 4 years of industrial experience, or a Bachelor's with 6 years of relevant industrial experience. 
• Principal Engineer: A Master's (preferred) in Electrical /Electronics/Computer Engineering with 8 years of industrial experience, or a Bachelor's with 10 years of relevant industrial experience. 

Responsibilities 

• Develop, implement and test cutting-edge algorithms for medium and high-power AC-DC, DC-AC and AC-AC conversion of 1 phase and 3 phase AC systems up to 440 V AC, and DC-DC conversion of systems up to 1000 V DC. 
• Develop sensing and IoT solutions for power electronics embedded systems 
• Convert product requirements into technical specifications for Indian and international markets 
• Cover all stages (pertaining to firmware) of V model for product development 
• Generate technical documentation describing product functioning and test procedures for hand-off to SQA 
• Debug product failures in the field using data-driven analysis techniques 
• Mentor junior engineers 
• Host research talks on emerging technologies within the company 

Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.sindia.co.in. 

Selected intern's day-to-day responsibilities include:

1. Conducting market research and analysis to identify potential business opportunities

2. Creating and delivering presentations to potential clients and partners

3. Identifying and contacting potential clients and partners, and following up with leads

4. Assisting with creating sales collateral, such as brochures and presentation

5. Maintaining and updating customer and prospect databases, tracking key metrics, and reporting on performance

6. Staying current with industry trends and best practices, attending conferences and networking events, and sharing knowledge and insights with the team

7. Completing administrative tasks as needed, such as scheduling meetings, organizing files, and managing project timelines

Responsibilities:

As a Business Development Manager working under the FMCG segment an ideal candidate must perform the following responsibilities

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.