Call Centre Executive | Indore

Location: Surat, India

Only for Female And should have fluence english

Position Type: Full-Time

Company Overview:

Votiko is a dynamic and growing company based in Surat. We are committed to fostering a positive and inclusive work environment that empowers our employees to achieve their full potential. We are seeking an experienced and dedicated HR Specialist to join our team and contribute to our continued success.

Responsibilities:

• Manage end-to-end recruitment process, including sourcing, screening, interviewing, and hiring candidates across various positions.
• Coordinate new employee onboarding, orientation, and training programs to ensure a smooth integration into the company.
• Administer HR policies and procedures, ensuring compliance with local labour laws and regulations.
• Monitor and track attendance, leave, and other time-related matters to ensure accurate payroll processing.
• Stay updated with industry trends and best practices to ensure the company's HR practices remain competitive and effective.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Experience in HR roles, with a strong understanding of HR functions, processes, and best practices.
• Knowledge of local labor laws, regulations, and compliance requirements is essential.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using HRIS and MS Office Suite.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Demonstrated problem-solving abilities and a proactive approach to addressing HR challenges.
• High level of confidentiality and ethical standards.

Benefits:

• Competitive salary package
• Professional development opportunities
• Friendly and supportive work environment

If you're interested in joining our dynamic team as an HR Specialist, application.

Salary: 15,000-20000

Working Days- Monday to Saturday 

About the role:

We are seeking a highly motivated Senior Software Engineer with expertise in building scalable, extensible applications, identifying and addressing performance bottlenecks, collaborate with other team members to innovate current/new products; Identify, communicate and implement best practices for application engineering. Our engineering process is fully agile and has a really fast release cycles - which keeps our environment very energetic and fun.

What you’ll do:

• Architect, Design and build scalable applications.
• Work with Product Management teams to get maximum value out of existing data.
• Contribute to continual improvement by suggesting improvements software system.
• Ensure high scalability and performance
• You will advocate for good, clean, well-documented and performing code; define and follow standards and best practices for front-end development.
• Ability to deliver great results in an agile development
• Strong verbal and written communication skills

We’d love for you to have:

• Experience: 3-5 years of experience as a backend developer is required
• Education: B.Tech. in Computer Science from tier - 1 engineering colleges in India

• A self-starter who is passionate about problem solving across complex technology stack.
• Highly skilled back-end engineer using Object-Oriented programming preferably Java, exposure to open source libraries and frameworks.
• Strong knowledge and experience in REST based programming using Restlet framework.
• Ability and experience in evaluation and integration of third party systems and libraries.
• Experience in system architecture, data structures, algorithm design and their optimization.
• Passion for performance benchmarking and debugging.
• Strong knowledge of web standards (i.e. REST/SOAP) concepts
• Knowledge of version control (GIT) and databases (MySQL)
• Experience with the full software development lifecycle, design, develop, debug, document, and deliver (especially in a multiple location organization).
• Experience in Test-driven development.

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay-3LPA

Performance based incentives-2 to 3LPA

Total Pay-5 to 6LPA

• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries 
• Knowhow of Java concurrency patterns
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark

About PoshVine: 

PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India. 

Backend Development at PoshVine:

We are building payment-linked real-time engagement tools embedded within banking and payment journeys. Our core engineering team strives to build solid backend foundations, infrastructure and a solid network of microservices. Apart from regular work, you can expect:

• Freedom to evaluate and introduce new tools, libraries and coding standards.
• Work on developer productivity and platform tooling.
• Evangelise tech and share knowledge in internal and external forums.
• Contribute to Product and Design ideas and implement them like it’s your own product. 

Roles & Responsibilities: 

1. Be involved in product and design decisions, and drive implementations. 
2. Help us scale the payment-linked loyalty infrastructure to every payment product used in India. Develop platform features for/with reusable code.
3. Work with IT/tech SPOCs from Banks and Fintechs to achieve seamless API integrations, resolve concerns, and move forward with program delivery and implementation. 
4. Tag team with internal and external stakeholders to problem solve and work with banks to test out UAT/Production and create a rollout plan for the same. 
5. Perform in-depth research and identify sources off production issues surrounding the application. 
6. Make architectural decisions (microservices, choice of development frameworks and tools, database optimisations, load handling)
7. Proficient in Full stack development skills spanning the entire spectrum from:

1. Database: MySQL, PostgreSQL
2. Backend: Ruby on Rails
3. Front End: Web Development frameworks  (Angular / React / Vue JS)
4. Deployment: Capistrano, Chef, AWS, EC2, Git

You’ll be a good fit if you possess: 

1. A strong product design sense.
2. Good experience in working with Ruby on Rails, Postgres, Python.
3. Proven ability to understand end user requirements, formulate use cases and come up with effective solutions.
4. Good understanding of REST APIs and the web in general.
5. Ability to build a feature from scratch & drive it to completion.
6. A willingness to learn new technology, whatever lets you deliver the best product.
7. Possess excellent data management skills: 
1. How to structure databases that can scale
2. How to optimise database queries
3. Complying with the latest regulations around data for each geography
4. Managing the infrastructure that the data resides on to ensure 99.9% uptime across geographies
8. You are comfortable working on CI/CD toolchain, Kubernetes, etc.
9. 3+ years of experience. 

The ideal candidate for this position will be responsible for working on PHP plugins and the PHP developer role.

Job Location: Sultanpur, New Delhi (on-site) 

Job Role: PHP Developer

Design, build, test, integrate, implement and maintain complex or large-scale web pages and web applications. 

• In-Depth knowledge of PHP, HTML, CSS, SQL, XML/Json, AJAX, JQuery, LAMP/WAMP   environments. 
• Expertise in PHP-based e-commerce portals like Magento, Shopify, Woocommerce, etc. 

Duties & Responsibilities: 

• Understanding of business requirements and the process of translating them into well-engineered and integrated technical solutions and reusable components. 
• Development of custom modules of Magento, Shopify, and Woocommerce.
• Integrating Magento / Other Ecommerce applications with other external applications like ERP etc. 
• Write elegant and clean code as a PHP Developer. 
• Implement plugins for Magento, Shopify, Woocommerce, etc. 
• Create clean, well-documented products, software, and services. 
• Work closely with product management, UX designers & QA. 
• Always look for ways to make the UI behave and perform better. 
• Develop technical solutions to complex problems which use ingenuity and creativity.
• Design, code, test, debug and document software according to the functional requirements 

Learn about our Culture: 

Wigzo is a culture-driven company powered by its employees, their vision, and their inspiration. All the employees live by the culture and values that define us. We value people for their talent, personality, competency, and ability to learn and grow. 

We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy. We take pride in our diversity and strive to embrace diverse voices and create an inclusive workplace. To know more please visit: https://www.wigzo.com/employee-spotlight/">https://www.wigzo.com/employee-spotlight/

About Wigzo Technologies by Shiprocket:

Wigzo is an e-commerce marketing automation platform in which Shiprocket has acquired a majority stake. Together, we help businesses of all sizes delve deeper into data to unleash possibilities to enhance sales and income. Wigzo enables e-commerce firms to personalize each customer interaction, resulting in increased engagement, retention, loyalty, and lifetime value. 

An Omnichannel marketing automation suite, Wigzo enables you to understand your customers/visitors more intelligently so you market to them what they want and not what you have. It works on real-time customer insights with real-time communication and a personalization engine that helps marketers manage basic communication and also provides dynamic email, personalized notifications, user retention, real-time engagement, real-time content, and much more. 

Wigzo is holding 1000+ customers globally, it’s been 6+ years in the industry, with 100+ e-commerce brands working with us which results in 15 times business growth. For more information please visit our website: https://www.wigzo.com/">https://www.wigzo.com/

• Test current products and identify deficiencies.
• Suggest solutions to identified product problems.
• Investigate product quality in order to make improvements to achieve better customer satisfaction.
• Plan, create, and manage the overall Quality Planning strategy.
• Collaborate with the Product Development team to ensure consistent project execution.
• Identify quality assurance process bottleneck and suggest actions for improvement.
• Oversee continuous improvement projects.
• Collect quality data.
• Identify key KPIs for product quality.
• Track quality assurance metrics, like defect densities and open defect counts.
• Prepare and present reports and metrics to Senior Management.

• A minimum of 2 years of experience as a Quality Assurance Engineer.
• An experience with a variety of different testing techniques such as UI Testing, Automated testing, Test Driven Development Strategies, etc
• An experience in testing tools such as Selenium, JMeter
• An experience with coding using Python, Java, Node.js.
• An experience with software QA tools and processes.
• Knowledge of MySQL
• A sense of ownership and pride in your performance and its impact on the company’s success.
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skill

• A team of aces, from top-tier schools and startups, to work with
• A fast-paced, data-driven, and fun work environment
• A huge appetite for new, disruptive, creative, and implementable ideas
• An open work culture

• Competitive salary
• Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
• Opportunity to grow really fast.
• Opportunity to hire a team & mentor them in the future.
• ESOPs

1. Shortlist
2. Intro call of 15min
3. 1-2 Tech rounds
4. HR round
5. Offer rollout