
Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately

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Job Title: Network Engineer / IT Infrastructure & Support
Experience: 1–5 Years
Location: Remote (India) | Work From Home
Employment Type: Full-Time
Key Responsibilities
- Provide remote desktop and end-user support for hardware, software, network, and connectivity issues.
- Manage user accounts, access controls, and Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).
- Administer AWS services including EC2, S3, IAM, VPC, and AWS WorkSpaces.
- Configure and troubleshoot Cisco switches, routers, firewalls, VPNs, VLANs, DNS, and DHCP.
- Manage Windows Server, Active Directory, Group Policy, and on-premises infrastructure.
- Support backup, disaster recovery, security controls, and compliance initiatives.
- Maintain technical documentation, SOPs, and infrastructure records.
- Collaborate with cross-functional teams on infrastructure projects, cloud migrations, and operational support.
- Participate in rotational shifts to provide 24/7 support coverage.
Required Skills
- AWS: EC2, S3, IAM, VPC, AWS WorkSpaces
- Microsoft 365 Administration & Azure Entra ID (Azure AD)
- Active Directory, DNS, DHCP, Group Policy
- Windows Server Administration
- Cisco Networking (Switches, Routers, Firewalls)
- VPN, VLAN, SSL, Remote Access Technologies
- Network Monitoring, Backup & Disaster Recovery
Preferred Certifications
- AWS Cloud Practitioner / SysOps Administrator
- CCNA
- Azure Fundamentals (AZ-900)
- Microsoft 365 Certification
- ITIL v4 Foundation
Work From Home Requirements
- Windows 10/11 Laptop (Intel i5, 8GB+ RAM)
- 100 Mbps+ Broadband Internet
- AnyDesk Installed
- UPS/Inverter Preferred
Mandatory (Experience 1) – Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.
Mandatory (Experience 2) – Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms
Mandatory (Experience 3) – Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.
Mandatory (Experience 4) – Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.
Mandatory (Experience 5) – Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc
Mandatory (Experience 6) – Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments
Mandatory (Experience 7) – Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities
Mandatory (Experience 8) – Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes
Mandatory (Core Skill) – Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments
Strong Software Engineer fullstack profile using NodeJS / Python and React
Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
Mandatory (Core Skills 1): Must have strong experience in working on Typescript
Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis
Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB
Mandatory (Company) - Product Companies Only
Mandatory (Education) - B.Tech or Dual degree (Btech and Mtech or Integrated Msc/MS) from Tier 1 Engineering Institutes (Top 7 IITs, Top 5 NITs, IIIT Bangalore, IIIT Hyderabad, IIIT Allahabad, MNNIT, IIT Dhanbad, BITS Pilani). Candidates from other institutions will not be considered unless they come from top-tier product companies
Mandatory (Note) : This role is a hybrid role (2 days WFO)

Tech Lead (India) — Help Build WebLager’s Next Engineering Hub
Location: India
Team: Product & Development
Reporting to: Head of Product & Development (Denmark)
Why this role exists
WebLager is scaling fast, and 2026 will be a breakout year. We’re building an Indian IT office that’s not an outsourced extension of Denmark.
This is a real “build it right from day one” leadership role.
You’ll be our right hand in India — shaping the team, culture, and delivery. If you want to build something meaningful that’s expected to grow a lot next year, keep reading.
What you’ll do
You’re not here to babysit Jira. You’re here to ship, lead, and raise the bar.
● Build and lead our India engineering team from early stage into real scale in 2026.
● Set standards for quality and delivery — clean code, stable systems, smart execution.
● Coach and grow people across levels: students, juniors, mid-levels, seniors.
● Create a local WebLager community that feels like one company, not two offices.
● Work tightly with Denmark on product, architecture, and delivery — as a partner, not a follower.
● Stay hands-on: design, code, review, refactor, deploy.
● Scale enterprise systems: performance, reliability, maintainability, observability.
● Improve how we work: CI/CD, engineering rituals, docs that matter, fewer surprises.
● Be the technical anchor when things are complex, messy, or moving fast.
What you bring
We don’t care about buzzwords. We care about proof you can build and lead.
Must-haves:
● 5+ years as a developer, with real production systems behind you.
● Strong backend skills — ideally Python or another scripting language, plus Java/C# or similar, and also extensive database knowledge of both relational and
non-relational databases.
● Frontend experience with a reactive framework like Angular, React, Vue, etc.
● Experience scaling enterprise-grade systems and making architecture tradeoffs that hold up.
● You’ve led people before (formally or naturally) and enjoy helping others grow.
● Excellent problem-solving skills — you don’t freeze when things are unclear; you untangle them.
● Near-perfect English (spoken and written). This is non-negotiable — you’ll work daily across countries and levels.
● You take ownership by default and don’t need a map for every step.
Nice-to-haves:
● You’ve helped build or grow a team from scratch.
● Cloud + DevOps experience.
● Product-minded engineering: you care about outcomes, not just tasks.
The kind of person who’ll thrive here
Let’s be direct:
● You’re driven to create real results, not just “do your part.”
● You want to build something from the ground up and shape the future of a company.
● You lead with calm, clarity, and high standards.
● You’re motivated beyond the norm — you don’t settle for “good enough.”
● You know a Tech Lead is someone who steps up, helps others win, and keeps shipping.
● You’re hungry to learn, and confident enough to challenge weak solutions.
The kind of person who won’t
Also direct:
● If you expect everything to be built around you, look for another job.
● If you want Denmark to hand you tasks, this isn’t it.
● If you avoid responsibility or hard conversations, this will hurt.
● If “average and comfortable” is your goal, don’t apply.
We’re building an exceptional team. Mediocre doesn’t survive here.
What you get
● A rare chance to build an office, a culture, and a high-performing team in India from scratch.
● Direct partnership with Danish leadership and product org.
● Real influence over architecture, standards, and execution.
● A company that values ownership and speed over politics.
● Massive growth opportunity as the India office scales in 2026.
● Competitive salary + benefits.
How to apply
Only reach out if you genuinely believe you’re the right fit and you’re motivated to build something one-of-a-kind.
Send: (This is mandatory)
● A short page about you and what you’ve built.
● CV/LinkedIn/GitHub/portfolio.
● 2–3 projects you’re proud of, and why.
Key Responsibilities:
· Connect with clients and resolve their queries via calls, remote desk, and email support.
· Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.
· Assist in designing and implementing successful software solutions.
· Track user tickets and maintain resolution records.
· Coordinate with the development team for feature enhancements and technical improvements.
Job Description
Position: Senior Executive - People Experience
Department: Human Resources
Location: Connect and Heal (CNH)
About Connect and Heal (CNH)
At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.
Position Summary
The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.
Key Responsibilities
1. Onboarding
- Coordinate with hiring managers and cross-functional teams to deliver induction programs.
- Facilitate documentation, verification, and orientation sessions for new employees.
- Ensure compliance with company policies and regulatory requirements during onboarding.
2. Recruitment
- Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
- Partner with department heads to understand staffing requirements and create effective hiring strategies.
- Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
- Conduct pre-employment checks and reference verifications to ensure quality hiring.
3. Employee Engagement
- Design and implement programs that enhance employee satisfaction, well-being, and retention.
- Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
- Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
- Analyze engagement metrics to recommend and implement improvements.
4. HRMS Management
- Oversee the maintenance and accuracy of employee data in the HRMS system.
- Ensure data security and compliance with data protection regulations.
Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
- Proficient in HRMS tools, Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Detail-oriented, with strong organizational and multitasking capabilities.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Overview
Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are seeking skilled Senior Frontend Developer with expertise in the PHP/Symfony im CMS/DXP/E-Commerce environment to join our dynamic team. As a Senior Frontend Developer, you will be responsible for developing and maintaining Web Portals and Shop Projekts for our Domain Name applications. You will collaborate with cross-functional and agile teams to design, develop, and deploy high-quality software solutions.
Responsibilities:
Develop and maintain frontend components for web applications using:
Symfony (must have)
Drupal (nice to have)
Ibexa (nice to have)
Shopware (nice to have)
Work closely with backend developers to ensure seamless integration and data flow.
Optimize frontend performance to ensure fast loading and smooth user interactions.
Implement best practices for web accessibility (WCAG) and cross-browser compatibility.
Ensure responsive design and mobile-first principles are consistently applied.
Maintain high-quality coding standards, documentation, and unit testing.
Requirements:
Proven experience as a Frontend Developer with expertise in Symfony (must have).
and/or Symfony based CMS/DXP or Shop systems (nice to have).
Strong proficiency in HTML5, CSS3, jQuery and JavaScript(must have).
Experience with Vue.js, React, Nuxt.js (nice to have).
Frontend-API, , Frontend-Testing-Frameworks (nice to have).
Experience with PHP templating and frontend integration within PHP-based systems.
Twig-Templating, Tailwind or Bootstrap (must have).
Familiarity with frontend build tools (e.g., Webpack, Babel, npm/Yarn) (nice to have).
Experience in UI/UX best practices and component-based design (must have).
Excellent understanding of responsive design, mobile-first principles, and frontend performance optimization (must have).
Strong collaboration skills to work effectively in cross-functional teams (must have).
Skills & Requirements
Symfony, Drupal, Ibexa, Shopware, HTML5, CSS3, jQuery, JavaScript, Vue.js, React, Nuxt.js, Frontend-API, Frontend-Testing-Frameworks, PHP templating, Twig-Templating, Tailwind, Bootstrap, Webpack, Babel, npm, Yarn, UI/UX, Component-based design, Responsive design, Mobile-first principles, Frontend performance optimization, Cross-functional collaboration.
Key Responsibilities:
Record to Report, Taxation & Filing.
Requirements:
Electronic payment of all federal, state & local payroll taxes where applicable, with accurate and timely payroll tax deposits and returns.
Maintain records accordingly.
Withholding & remittance of employee garnishment payments to the appropriate agencies.
Working Hours: 7 PM- 4 AM |Mon-Fri
Working Location: Aligarh, Uttar Pradesh
- The incumbent is solely responsible for executing a project effectively & efficiently, within the given deadline. One point contact for all the assignment related issues.
- The incumbent should have the ability to manage various projects efficiently at a time.
- Able to explain the concept of Mystery Shopping to Freelancers and should make sure that they register & assign shops to Freelancers based on the criteria provided by the clients
- Train and guide shoppers to perform the audits as per client requirements
- Makes sure that the assignment timelines are strictly followed.
- Should be proactive in getting new Freelancers and add them into our database
- The incumbent should have knowledge about international job portals
- The applicant should be prompt in handling client queries









