Responsibilities
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Manage calls and respond to customer’s email
- Provide product and services information to customers
- Approach expected customers and give a presentation on current projects and services
- Research required information using available resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
Qualifications and skills:
- Proficient in relevant computer applications
- 2-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
- Ability to handle the stressful situation appropriately
Shubham Vishwakarma
Full Stack Developer - Averlon
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Java
Spring BootJob Description
Job Title: Java Developer
Experience: 9 to 12 Years
Job Summary:
We are looking for a skilled Java Developer with strong experience in Java, Spring Boot, and Microservices to join our dynamic team in Chennai. The ideal candidate will be responsible for designing, developing, and maintaining high-quality software applications that meet business needs.
Key Responsibilities:
Develop and maintain Java-based applications using Spring Boot framework.
Design and implement microservices architecture for scalable and resilient solutions.
Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
Write clean, efficient, and well-documented code following best practices.
Participate in code reviews, testing, and troubleshooting to ensure high performance and quality.
Optimize applications for maximum speed and scalability.
Stay updated with emerging technologies and apply them to improve existing systems.
Assist in deployment and monitoring of applications in production environments.
Mandatory Skills:
Strong expertise in Java programming language.
Hands-on experience with Spring Boot framework.
Proficient in designing and implementing Microservices architecture.
Experience with RESTful APIs and web services.
Familiarity with databases (SQL/NoSQL) and ORM tools like Hibernate.
Understanding of CI/CD pipelines and containerization (Docker/Kubernetes) is a plus.
Qualifications:
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
5 to 11 years of relevant work experience in Java development.
Additional Skills (Optional):
Experience with cloud platforms such as AWS, Azure, or Google Cloud.
Knowledge of Agile methodologies and tools like Jira.
Good communication and teamwork skills.
Skills: Java, Spring boot, Implementation, Healthcare
Must-Haves
Java + Spring boot + Microservices
NP: Immediate – 30 Days
We are seeking an experienced and creative Learning & Development (L&D) Specialist – Instructional Designer to design, develop, and implement engaging learning experiences that support employee growth, enhance job performance, and align with business goals. The ideal candidate will have strong experience in instructional design, adult learning principles, and e-learning development tools.
JavaSecondary Skills: Streaming, Archiving , AWS / AZURE / CLOUD
Role:
· Should have strong programming and support experience in Java, J2EE technologies
· Should have good experience in Core Java, JSP, Sevlets, JDBC
· Good exposure in Hadoop development ( HDFS, Map Reduce, Hive, HBase, Spark)
· Should have 2+ years of Java experience and 1+ years of experience in Hadoop
· Should possess good communication skills
Description:
4+ Years of experience in systems development and Guidewire Billing experience.
4+ years of technical experience in enterprise-level application design, execution, and software deployments.
Hands-on development expertise on Guidewire BillingCenter with configuration.
Configure business rules and other business logic in Gosu.
Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files.
Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc.
Experience leveraging source code management, such as GitHub or Bitbucket.
Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution.
Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc.
Robust understanding of BillingCenter DataModel
Education:
BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate
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SAP Real Estate Management (SAP REM)/ RE-FX
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SAP REM – need a very strong senior-level SAP Real Estate experience immediately
-
Should be able to identify, design and configure SAP Real Estate management. Can act as a lead and run client workshops. # of resources required = 1
-
SAP Flexible Real Estate Management (REFX) module – configuration and enhancement, integration with SAP FI/CO/PM/PS, Record & Case Management, reporting in BW system.
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Integration of RE-FX/FI-AA/PM with Geo enablement & maps.
- ABAP development: SAP Data Dictionary, SAP Functions (local and RFC), BAPI, custom ALV reports and data upload programs, User Exits, BAdI, Adobe PDF forms.
FlutterJavaJob Description:
- Strong Object Oriented designing and programming skills in Java
- Solid understanding of the Android App Components lifecycle
- Experience in Google Cloud APIs and Firebase APIs
- Experience in Flutter
- Experience in SQLite database
- Knowledge of important libraries like RxJava, Retrofit, Okhttp
- Knowledge of MVVM architecture, GPS location tracking
- Knowledge of source code management tools like Git
- Have published at least one app on Google play store
- Experience in working with remote data via REST and JSON
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Experience with Android SDK and multiple versions of Android.
- Experience with Android framework, as well as offline storage, threading, and performance tuning.
- Experience with Android UI principles and best practices.
Good to have skills:
- Having experience in Kotlin, Dagger, Jetpack, Room database
- Having experience in Flutter, React-Native.
Job Overview
The position of ASM is focused on increasing Sales/Top Line in the assigned territory/area.
ASMs report to the regional sales managers or the head of Sales in some cases and are the brand ambassadors for Morning Fresh. Key responsibility of ASMs is to manage key accounts to achieve designated sales targets through the implementation of appropriate and unique strategies of these accounts within the designated areas. ASM is also responsible for managing hiring, day to day administration and development of Area Sales Executives (ASE).
Key Responsibilities include (but not limited to)
• Sales Targets & Account Management
o Own and hit/exceed annual sales targets within assigned territory and accounts
o Implement Sales Strategies to achieve sales targets and expand our customer base o Build and maintain strong, long-lasting customer & distributor relationships
• Collections
o Ensure timely collections from distributors within the designated areas
• Market Intelligence & Reporting
o Understand product/category-specific landscapes and trends
o Gather customer feedback & share with management on on-going basis
o Share product category, industry and/or region-specific best practices with the team o Weekly and Monthly reports
• Team Management
o Hire, develop and ensure performance of the Area sales executives
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Full Stack Developer - Averlon