Customer Support executive

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate and ASVP Secure programs.

Job Type: Full-time

Location: Bengaluru

Job Description: We are seeking an experienced MuleSoft Technical Architect to grow our MuleSoft practice. The successful candidate will be responsible for overseeing the design, development, and delivery of MuleSoft solutions, ensuring alignment with client requirements and business goals. The Technical Architect will play a pivotal role in driving MuleSoft sales, managing a team of skilled professionals, and ensuring successful project delivery.

Key Responsibilities:

Integration Architecture & Design:

• Lead the architecture, design, and development of integration solutions using MuleSoft Anypoint Platform.
• Design and implement APIs, web services, and microservices to support seamless data flow across platforms.
• Develop integration solutions that align with industry best practices and ensure scalability, security, and performance. MuleSoft Expertise:
• Work extensively with MuleSoft ESB, RAML, MEL, DataWeave, Anypoint MQ, and Anypoint Studio.
• Utilize GitHub Actions for DevOps processes to enable continuous integration and deployment (CI/CD).

Solution Design & Delivery:

• Serve as a Solution Design Specialist with expertise in designing robust and scalable integration solutions.
• Plan, design, and implement APIs, web services, and data integration solutions in line with API-led connectivity principles.

Technical Leadership & Best Practices:

• Provide technical leadership in driving best practices, ensuring proper use of design patterns, OOPs principles, and coding standards.
• Establish and promote industry best practices in integration design and development. Stakeholder Management:
• Collaborate with customer stakeholders to gather requirements and translate business needs into technical solutions.
• Act as a trusted advisor, guiding clients on integration strategies and platform architecture. Agile Delivery:
• Apply Agile (Scrum) methodologies for project execution and ensure timely delivery of integration solutions.

Required Skills:

• 12-15 years of industry experience with at least 10 years in integration technologies.

• Minimum 5+ years of hands-on experience with MuleSoft Anypoint Platform.

• Strong background in middleware platforms such as WebMethods and MuleSoft.

• Proficiency in Java J2EE, Struts, Spring, Hibernate, AJAX, REST, and JPA.

• Expertise in working with SFTP connectors, API Integration, and Salesforce integration.

• Hands-on experience in solution architecture, application design, and development.

• Excellent knowledge of software design principles, OOPs concepts, and development best practices.

• Strong stakeholder management skills with experience collaborating directly with customers.

For more information visit

Website: https://www.crmit.com/

LinkedIn: https://in.linkedin.com/company/crmit

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

The business development executive will be primarily responsible for generating new business for the company alongside the Head of Global Business Development. Daily responsibilities will include: 

• Lead generation via an existing network, B2B portals and other online/offline mediums
• Market research & analysis to figure out the obtainable market between the various geographies that we operate in
• Work collaboratively with the existing team and exhibit a solid pre-sales function, right from RFP, business analysis and submission of proposals. 
• Identify sales tactics and close deals on a fast-paced level to gain maximum traction and growth in your success ladder
• Communicate with all the stakeholders and build a cohesive environment for teammates and the clients. 

Profound knowledge of systems and new-age technologies used for delivering applications in current times

Excellent written, verbal and negotiation skills

Profound email & business language proficiency to communicate in the international market

Experience in servicing international clients across USA, UK, EU, Asia-Pacific & Middle-east

Flexibility to work across various time zones

This is a full-time position in the office. But hybrid with WFH twice a month can be allowed. 

What do we offer?

Growth-led inclusive environment. Ideas to impact. Good compensation but great incentives. Travel skills are a must. 

Job description

This requirement is only available for Canada Location

Human resources and recruitment officers identify and advertise job vacancies, recruit candidates, and assist in the selection and reassignment of employees. They are employed in private and public sectors.

Required Candidate profile

Age below 50 years

Min 2 Years of Experience

At least a Bachelor/Diploma

Excellent communication skills

Medically Fit

Permanent settle with family

Can work in any occupation

Perks and benefits

Additional perks, bonuses and commissions.

Role: HR Operations - Other

Industry Type: Recruitment / Staffing

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: HR Operations

Education: Any Graduate

About company

Countrywide Visas is the top-rated, best immigration consultant in Delhi. We feel proud that in this small journey, our well-versed team has already served thousands of clients with a 100% success rate.

Website: www.countrywidevisas.com

-Firm grasp of the JavaScript language and its nuances, including ES6+ syntax

-Build pixel-perfect, smooth UIs across both mobile platforms

-Leverage native APIs for deep integrations with both platforms

-Diagnose and fix bugs and performance bottlenecks for performance that feels native

-Knowledge of functional and object-oriented programming

-Strong knowledge and experience in either iOS or Android native application development

-Familiarity with native build tools, like XCode, Android Studio

Services: Data Scientist

Exp 8+yrs

Location: Pune (preference)

As a Data Scientist who can help us with our innovation lab initiative, you will be responsible for extracting insights from large datasets and turning them into actionable strategies to drive business decisions. You will collaborate with cross-functional teams to identify opportunities for leveraging data to solve business problems and improve processes.

Advanced Degree: PhD or equivalent in Computer Science, Data Science, Statistics, Mathematics, or a related field, demonstrating a strong foundation in theoretical and practical aspects of AI and machine learning.

Deep Technical Expertise: Proven track record of applying advanced statistical models, machine learning algorithms, and computational methodologies to solve complex problems in various domains.

Hands-on Experience with AI Technologies: Extensive experience in designing, implementing, and deploying AI solutions, including but not limited to natural language processing, computer vision, and predictive analytics projects.

Strong Programming Skills: Proficiency in programming languages such as Python, R, or Scala, and familiarity with AI and machine learning frameworks (e.g., TensorFlow, PyTorch).

Data Manipulation and Analysis: Expertise in handling and analyzing large datasets using SQL, NoSQL, and data processing frameworks (e.g., Spark).

Excellent Communication Skills: Ability to clearly articulate complex technical concepts, findings, and the business value of AI solutions to both technical and non-technical stakeholders.

Understanding of AI Ethics and Bias: Knowledge of ethical AI practices, including bias detection and mitigation strategies, to ensure the development of fair and responsible AI systems.

Problem-Solving Ability: Demonstrated ability to apply analytical and creative thinking to complex challenges, with a track record of innovative solutions in AI.

Collaboration and Leadership: Experience working in cross-functional teams, with the ability to lead projects and mentor junior team members in AI methodologies and best practices.

Industry-Specific AI Application Knowledge: Demonstrated experience in applying AI solutions to real-world problems in industries such as healthcare, finance, retail, or manufacturing, showing a deep understanding of sector-specific challenges and opportunities.

LLM Development and Customization: Hands-on experience in developing, fine-tuning, and deploying Large Language Models for applications such as conversational agents, content generation, and semantic analysis.

Advanced Natural Language Understanding (NLU) and Generation (NLG): Expertise in leveraging LLMs for complex NLU and NLG tasks, demonstrating a deep understanding of language model capabilities and limitations.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 2+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor, etc)
• strong quantitative and programming skills with a product-driven sensibility