Customer Support executive

As a Lead generation consultant,you will be responsible for developing, implementing, and optimizing multi-channel lead generation campaigns to build a robust pipeline for our sales team. You will demonstrate market understanding of the Talent/Capability Development (learning/e-learning, custom learning, localization, and translation) services/produts and markets and will be adept at customer engagement. This role demands a candidate with analytical prowess to interpret data and drive decisions, coupled with strong collaboration skills to work effectively with sales and marketing.

• Lead Generation Strategy Development: Define and implement comprehensive lead generation strategies encompassing learning/e-learning, localisation, and translation services, aligning with overall sales and marketing objectives. This includes identifying target audiences, understanding their needs, and determining the most effective channels to reach them.

•    Multi-Channel Campaign Management: Plan, execute, and optimize lead generation campaigns across various online and offline channels. This includes digital marketing (SEO/SEM, content marketing, social media marketing, email marketing, webinars, online advertising) and outbound activities (targeted outreach, industry events, networking).

•    Content Strategy Collaboration: Work closely with the marketing team to develop compelling content that attracts and converts target prospects for learning/e-learning, localisation, and translation products/services.

•    Marketing Automation and CRM Management: Utilize marketing automation platforms and CRM systems to manage lead generation processes, track campaign performance, nurture leads, and ensure seamless handoff to the sales team.

•    Performance Monitoring and Analysis: Track, measure, and analyze the performance of lead generation campaigns using relevant metrics. Provide regular reports and insights to the sales and marketing teams, recommending optimizations for improved results.

•    Collaboration with Sales: Work closely with the Sales Manager and sales team to understand their needs, ensure lead quality, and optimize the lead-to-opportunity conversion process for learning/e-learning, localisation, and translation products/services.

•    Market Research and Competitive Analysis: Conduct ongoing market research to identify new lead generation opportunities, understand industry trends in learning/e-learning, localisation, and translation, and analyze competitor activities.

•    Budget Management: Manage the lead generation budget effectively, ensuring optimal ROI on marketing and outreach activities.

•    Vendor Management: Manage relationships with external vendors or agencies supporting lead generation efforts.

•    Staying Updated: Keep abreast of the latest trends and best practices in lead generation, digital marketing, and sales enablement for learning/e-learning, localisation, and translation product/service-based industries.

Bachelor's degree in Marketing, Business Administration, or a related field.

•    Minimum of 8-10 years of experience in pre-sales/lead generation, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector.

•    Proven track record of success in developing and executing lead generation strategies, preferably with experience in the B2B sector.

•    Experience in generating leads for technology products, SaaS solutions, or service-based offerings is highly desirable.

•    Familiarity with the learning/e-learning, localisation, and translation industries is a significant advantage.

•    Strong understanding of digital marketing principles and channels.

•    Experience with marketing automation platforms and CRM systems.

•    Excellent analytical skills and the ability to interpret data to drive decisions.

•    Strong project management and organizational skills.

•    Excellent written and verbal communication skills.

•    Ability to work independently and collaboratively within a team environment.

•    Proactive, results-oriented, and data-driven approach. 

•    Willingness to travel as required by business.

•    Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

Required Skills

• Basic knowledge of Windows and Linux administration and troubleshooting
• Understanding of networking fundamentals (IP addressing, DNS, DHCP, routing, and switching)
• Basic knowledge of SQL for querying and database troubleshooting
• Understanding of IIS, Apache Tomcat, and Web Services fundamentals
• Knowledge of troubleshooting methodologies and network security concepts
• Strong analytical and problem-solving skills
• Good verbal and written communication skills
• Ability to work effectively in a team environment
• Willingness to work in a 24x7 shift support environment

🎓 Qualification:

Bachelor's degree in computer science, Information Technology, Electronics, or a related field

🏅 Certifications such as CCNA are an added advantage.

• SAP FICO Functional Support
  • Conceptualizing & Mapping of all Business Scenarios
  • Functional support for all SAP FICO Modules including Product Costing
  • Expertise in integration with all other SAP R3/ISU modules
  • Understanding & knowledge of MDM
  • Having expertise & understanding the migration activity
  • SAP IS-U Developments
  • Preparing Functional & Technical Specification Document
  • Implementation/Execution of development logic
  • Technical / Functional testing of IS-U FICO developments
  • SAP Roles & Authorization
  • Role creation according to requirement and assignment of Role to user

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology.

We are seeking a skilled and dedicated full-time Virtual Assistant for The Head HR This is a fully remote position, offering a base pay of INR 5000 with an INR 2000 performance bonus based on work performance. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.

Your work will be related to operations and be available whenever required and do the administrative task given to you

CTC Budget: 35-50LPA

Location: Hyderabad/Bangalore

Experience: 8+ Years

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

Work with, learn from, and contribute to a diverse, collaborative

development team

● Use plenty of PHP, Go, JavaScript, MySQL, PostgreSQL, ElasticSearch,

Redshift, AWS Services and other technologies

● Build efficient and reusable abstractions and systems

● Create robust cloud-based systems used by students globally at scale

● Experiment with cutting edge technologies and contribute to the

company’s product roadmap

● Deliver data at scale to bring value to clients Requirements

You will need:

● Experience working with a server side language in a full-stack environment

● Experience with various database technologies (relational, nosql,

document-oriented, etc) and query concepts in high performance

environments

● Experience in one of these areas: React, Backbone

● Understanding of ETL concepts and processes

● Great knowledge of design patterns and back end architecture best

practices

● Sound knowledge of Front End basics like JavaScript, HTML, CSS

● Experience with TDD, automated testing

● 12+ years’ experience as a developer

● Experience with Git or Mercurial

● Fluent written & spoken English

It would be great if you have:

● B.Sc or M.Sc degree in Software Engineering, Computer Science or similar

● Experience and/or interest in API Design

● Experience with Symfony and/or Doctrine

● Experience with Go and Microservices

● Experience with message queues e.g. SQS, Kafka, Kinesis, RabbitMQ

● Experience working with a modern Big Data stack

● Contributed to open source projects

● Experience working in an Agile environment

Title: Product Development Engineer II- BillMe (Razorpay)

About Razorpay :

Razorpay is a rapidly growing platform company powering small and medium scale businesses. We are a finTech startup that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. The company has rapidly expanded into greenfield areas like neo banking and B2B lending. Our employees are able to create change at scale and have an opportunity to truly disrupt and shape FinTech space. Transaction volumes have been growing at a rapid pace - 5X year-over-year growth over the past few

years.

About Billme (Acquisition of Razorpay) :

BillMe is the world's leading digital billing provider. It was founded by Jai Hemrajani, Kuber Pritmani, and Rupam Jain in 2018. BillMe has now evolved into a "CRM powered by Digital Billing."

BillMe helps over 4000+ businesses like McDonald's, Tata, BurgerKing, and Decathlon send digital bills, collect data, and increase sales and engagement.

BillMe was acquired by Razorpay in 2023. The collaboration between Razorpay and BillMe aims to help retail brands digitalize and seamlessly access omnichannel payment solutions.

Roles & Responsibilities:

To succeed in this role, you’ll need a customer-first attitude and the following:

• A minimum 3 years of hands on experienced in building desktop / client-server applications using programming skill C++, C#, WPF, .NET and SQL
• Good understanding of design patterns.
• Ability to create in depth technical design & implementation of a product feature and work independently on assigned modules
• Utilize version control systems to manage codebase and collaborate with a development team.
• Implement multi-threading and concurrency concepts to enhance application responsiveness.
• Leverage knowledge of Windows architecture for effective software development.
• Utilize SQL databases for data storage and retrieval.
• Develop user-friendly interfaces using WPF (Windows Presentation Foundation).

Qualifications:

• Proficiency in C++, C# and .Net programming languages.
• Proficient understanding of Windows architecture, Rest Api and Git.
• Understanding of  SQL databases will be an added advantage.
• Good experience with WPF (Windows Presentation Foundation).
• Strong problem-solving skills, attention to detail, and proactive attitude.
• Good communication skills in English (verbal and written).

If you are a motivated and skilled Software Developer with expertise in C++, C# and WPF, and you are ready to take on challenging work in a dynamic environment, we encourage you to apply. Join us in creating innovative software solutions that make a difference.