Cutshort logo
MMF Infotech Technologies Private Limited logo
Customer Support executive
MMF Infotech Technologies Private Limited's logo

Customer Support executive

Kratika Patidar's profile picture
Posted by Kratika Patidar
0 - 3 yrs
₹1.5L - ₹2L / yr
Indore
Skills
Customer Support
Customer Service
Communication Skills
Customer Relationship Management (CRM)

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About MMF Infotech Technologies Private Limited

Founded :
2010
Type :
Products & Services
Size :
100-1000
Stage :
Profitable
About
MMF Infotech is a full service software development company specialized in designing, development, digital marketing and back office services.
Read more
Connect with the team
Profile picture
Kratika Patidar
Company social profiles
blogpinterest

Similar jobs

Digit Insurance
Digit Insurance
Posted by Digit Insurance
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹5L / yr
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Social Media Marketing (SMM)
On-page Optimization
Landing page optimization
+2 more

Digit’s mission is to ‘Make Insurance, Simple’. We are backed by Fairfax- one of the largest global investment firms. We have also been ranked as 'LinkedIn’s top 5 start-ups of 2018' and 2019 and are the fastest-growing insurance company. We have also been certified as a Great Place to Work!

We are reimagining products and redesigning processes to provide simple and transparent insurance solutions that matter to consumers. We are building a technology-driven platform that can offer customized products at reduced cost and provide great customer service.


Role: SEO/SEM Executive


Location: Bangalore


Education: Any Graduate


Experience: 1-2 years of experience as a SEO, SEM, or similar Digital Marketing role


Employment type: Full-time and work from office

You will be responsible for performing all SEO/SEM activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.


Responsibilities

· Responsible for different sections of our website and growing its traffic and leads.

· Performing ongoing keyword research including discovery and expansion of keyword opportunities.

· Researching and implementing content recommendations for organic SEO success.

· Conduct simple keyword research and use SEO guidelines to increase web traffic.

· Experience with tools such as SEMrush, Google Keyword Planner, or any other.

· Optimising copy and landing pages for search engine optimization.

· Research and analyse competitor advertising links.

· Develop and implement link building strategy.

· Work with the development team to ensure SEO best practices are properly implemented on newly developed code.

· Work with editorial and marketing teams to drive SEO in content creation and content programming.

· Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.

· Executing tests, collecting and analysing data, identifying trends and insights in order to achieve maximum ROI in paid search campaigns.

· Tracking, reporting and analysing website analytics, pay-per-click (PPC) initiatives and campaigns.

· Monitoring campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.

· Optimize copy and landing pages for paid search engine marketing campaigns.

· Perform ongoing paid keyword discovery, expansion and optimisation.

· Research and analyse competitor advertising links.


Requirements and Skills

· Proven SEM experience and success managing/monitoring PPC campaigns across Google.

· Well-versed in performance marketing tactics.

· Up to date with the latest trends and best practices in search engine marketing

· In-depth experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite)

· Experience with website analytics tools (e.g., Google Analytics, Adobe Analytics, etc.)

· Strong analytical skills and experience generating SEM reports.

· Familiarity with A/B and multivariate experiments.

· Working knowledge of HTML, CSS, and JavaScript development and constraints.

· BS/MS degree in Marketing or a quantitative, test-driven field.

· Hands-on experience with Content Management Systems (e.g., Adobe Experience Manager or WordPress) (Not mandatory).

· Ability to meet deadlines.

· Any graduate.



Read more
Nyusoft Solutions
at Nyusoft Solutions
1 recruiter
Lakshmi Shah
Posted by Lakshmi Shah
Ahmedabad
0 - 1 yrs
₹1.5L - ₹2.5L / yr
Requirement Analysis
Business requirements
Business Analysis
Communication Skills
Wireframing
+3 more

Job Summary: We are looking for a Junior Project Co-ordinator who will be working closely with senior project managers to ensure proper deliverables of projects.


Key Responsibilities:


  • Collaborate with senior project managers to ensure project objectives are clearly defined.
  • Facilitate communication between team members, clients, and stakeholders.
  • Maintain project documentation and ensure information is up-to-date and accessible.
  • Monitor project progress and track tasks to ensure timely completion.
  • Generate and distribute regular project status reports to stakeholders.
  • Identify potential risks and issues and escalate them to senior project managers.
  • Assist in developing and implementing risk mitigation strategies.
  • Schedule and organize project meetings, including preparation of agendas and meeting minutes.
  • Follow up on action items to ensure tasks are completed on time.
  • Maintain accurate project documentation, including project plans, status reports, and other relevant records.
  • Ensure version control and proper storage of project documentation.
  • Work with project teams to ensure project deliverables meet quality standards.
  • Contribute to the continuous improvement of project management processes.


Skills:


  • Knowledge of Software Development Life Cycle (SDLC)
  • Knowledge of wireframes is an advantage.
  • Should be ready for multiple responsibilities and prioritize effectively.
  • Should have the desire to go the extra mile to deliver the best output.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.


About Company:


Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have a team based in India, the USA, and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, the USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.


Our works speak for itself https://www.nyusoft.com/portfolio/

For more details: http://www.nyusoft.com

Read more
Three Dots
at Three Dots
2 recruiters
Akul Aggarwal
Posted by Akul Aggarwal
Bengaluru (Bangalore)
2 - 5 yrs
₹8L - ₹15L / yr
Search Engine Optimization (SEO)
Content Marketing
Content Strategy
Growth Hacking

Job Title: Growth Marketing - Content & SEO

Location: Bangalore



About threedots:

At threedots, we are committed to helping our customers navigate the complex world of secured credit financing. Our mission is to facilitate financial empowerment through innovative, secured credit solutions like Loans Against Property, Securities, FD & More. We're looking for an experienced Growth Marketer to join our team and drive our content and SEO efforts. Founded by early members of Groww, we are a well funded startup with over $4M in funding from India’s top investors.



Role Overview

As a Growth Marketer at threedots, you will be responsible for developing and executing our content strategy to increase organic growth. You should have a strong grasp of current SEO best practices, a track record of success in organic growth, and the ability to use various SEO tools to analyze performance and identify opportunities.



Responsibilities:

- Develop and implement a robust content strategy that aligns with SEO goals and overall marketing objectives.

- Conduct keyword research to guide content teams and optimize our website and social media profiles.

- Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions.

- Stay up-to-date with the latest trends and changes in SEO and major search engines.

- Utilize analytics tools to monitor and analyze performance, and suggest improvements.

- Collaborate with marketing teams to drive SEO in content creation and content programming.

- Identify opportunities for content, strategic partnerships, and emerging platforms.

- Provide competitive analysis of top performing websites in our sector.



Minimum Qualifications:

- Bachelor’s degree in Marketing, Business, or a related field.

- Minimum 3 years of experience in SEO and organic growth strategies.

- Proven track record of content management and strategy.

- Proficient with SEO reporting and analytical tools.

- Understanding of search engine algorithms and ranking methods.



Preferred Qualifications:

- Experience with financial services content and compliance considerations.

- Familiarity with Google Analytics, SEMrush, Ahrefs, Moz, or similar tools.

 - Experience in Wordpress

- Strong understanding of technical SEO (site structure, sitemaps, crawl budget etc.).

- Excellent written and verbal communication skills.

- Ability to work independently and with cross-functional teams.



What We Offer

- Competitive salary and performance incentives.

- High Equity Ownership

- Opportunity to be part of a growing team with a strong vision for the financial sector.

- Professional development and career growth opportunities.

- Other Startup Perks



How to Apply:

Please fill in the form below and our team will reach out to you:


https://forms.gle/MVG5VmLxpfL9N6eg8


Read more
Semperfi Solution
at Semperfi Solution
1 recruiter
Ambika Jituri
Posted by Ambika Jituri
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹20L / yr
angular
skill iconNodeJS (Node.js)
MEAN stack
User Experience (UX) Design
skill iconMongoDB

Overview:  Looking for experienced Senior Developers to work on a cross-functional team to solve real-world problems for healthcare providers around United States of America.

 

They will be required to use their expertise to design, build, test, and improve the features that will enable our customers to effectively run their business and provide patient care. We are looking for ideal candidates who like solving tough problems, enjoys being part of a fun team, and are tenacious.

 

Requirements:

 

 

 

  • Fluent English Required, and able to provide well-articulated and reasoned explanations for when and why to apply software design patterns.
  • Experience of 3 to 5 years developing using MEAN Stack
  • Strong development experience using Node.JS, Express, Angularjs and Mongodb
  • Experience in UX, CSS, LESS/SASS, Git, Gulp
  • Agile development background is required
  • Test Driven Development experience
  • Cloud deployment experience is preferred, working with Google, AWS, Jenkins, Docker
Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
Rani Galipalli
Posted by Rani Galipalli
Bengaluru (Bangalore)
3 - 7 yrs
₹13L - ₹18L / yr
DevOps
skill iconKubernetes
skill iconDocker
Google Cloud Platform (GCP)
Puppet
+2 more
OPERATIONS ENGINEER(DevOps)
Role Description:
● Own, deploy, configure, and manage infrastructure environment and/or applications in
both private and public cloud through cross-technology administration (OS, databases,
virtual networks), scripting, and monitoring automation execution.
● Manage incidents with a focus on service restoration.
● Act as the primary point of contact for all compute, network, storage, security, or
automation incidents/requests.
● Manage rollout of patches and release management schedule and implementation.
Technical experience:
● Strong knowledge of scripting languages such as Bash, Python, and Golang.
● Expertise in using command line tools and shells
● Strong working knowledge of Linux/UNIX and related applications
● Knowledge in implementing DevOps and having an inclination towards automation.
● Sound knowledge in infrastructure-as-a-code approaches with Puppet, Chef, Ansible, or
Terraform, and Helm. (preference towards Terraform, Ansible, and Helm)
● Must have strong experience in technologies such as Docker, Kubernetes, OpenShift,
etc.
● Working with REST/gRPC/GraphQL APIs
● Knowledge in networking, firewalls, network automation
● Experience with Continuous Delivery pipelines - Jenkins/JenkinsX/ArgoCD/Tekton.
● Experience with Git, GitHub, and related tools
● Experience in at least one public cloud provider
Skills/Competencies
● Foundation: OS (Linux/Unix) & N/w concepts and troubleshooting
● Automation: Bash or Python or Golang
● CI/CD & Config Management: Jenkin, Ansible, ArgoCD, Helm, Chef/Puppet, Git/GitHub
● Infra as a Code: Terraform
● Platform: Docker, K8s, VMs
● Databases: MySQL, PostgreSql, DataStore (Mongo, Redis, AeroSpike) good to have
● Security: Vulnerability Management and Golden Image
● Cloud: Deep working knowledge on any public cloud (GCP preferable)
● Monitoring Tools: Prometheus, Grafana, NewRelic
Read more
Semperfi Services and Solutions
Bengaluru (Bangalore)
6 - 9 yrs
₹10L - ₹30L / yr
Hyperion
Oracle Hyperion
EPM
EPBCS
skill iconXML
+3 more

Job Description

Name of requirement:  Senior Engineer – Hyperion Support/Development

Experience level:  6 - 9 years

Reporting: Hyperion Cloud 

Notice period: 15 days or less

 

Position Overview

 

Oracle Hyperion Engineer with good experience in working with Oracle EPM Suite of products

 

Skills 

Must have 2 projects end-to-end implementation experience on Hyperion EPBCS

At least one end-to-end implementation experience in Hyperion Financial Management, F

DMEE and ODI

EPM Cloud experience with EPBCS is a must.  FCCS will be desirable

EPM automate is a must 

Experience in both development and support projects

Experience in both classic and EPMA applications

Experience in block storage and aggregate storage applications

Extensive knowledge in SQL query/coding

Experience in Calculation scripts/business rules

Extensive knowledge in MAXL scripts and Shell commands, EPM automate

Experience in Python scripting is a value addition

Should have exposure to functional knowledge

Experience in migration from on-prem to EPM Cloud applications is a value addition

Experience in optimization and performance tuning of Essbase applications

Knowledge in DRM is added advantage

Experience in preparing test cases and test scenarios

Experience in preparing functional design and technical design documents

Experience in Smart View/XMLA connections

 

7+ years of experience in Hyperion out of which 

- EPM cloud- 2yrs

- E2E Implementation- 2 minimum,

- EPBCS: 1+ year minimum

-FCCS: 1-year minimum

- Support – 2-3 projects

 

Other Requirements

Willing to work in night shift every day.

Fine for Shift of 7: 30 PM to 4: 30 AM

 

Qualification and Requirements

BE or ME in any Engineering discipline from a reputed college

Skills

HYPERION EPM, HYPERION FINANCIAL REPORTING, oracle EPM, EPBCS, ODI, EPM, FCCS, DMEE, EPMA, SQL, PYTHON SCRIPTING, MAXL, MIGRATION, OPTIMIZATION, DRM, XMLA, smart view, IMPLEMENTATION

Read more
Goldcast
at Goldcast
1 recruiter
Piyush Rai
Posted by Piyush Rai
Remote only
4 - 10 yrs
₹35L - ₹80L / yr
skill iconReact.js
skill iconVue.js
skill iconReact Native
Goldcast is a virtual event platform built to help B2B Marketers host engaging online experiences and drive pipeline and business impact through their events. Our mission is to modernize event marketing channel through great software products and help B2B firms connect with their customers in a meaningful way.

We launched the product in general availability in December 2020 and have seen tremendous growth 🚀🚀 since then. Today, we count Github, Drift, Attentive Mobile and 40 other top enterprises as our customers and have been getting a lot of customer love

The company was founded at Harvard Business School in the beginning of 2020. We are a small but fast growing fully remote team and are backed by industry-leading VCs and prominent angel investors from a unique collection of backgrounds.

For more, visit our website : https://www.goldcast.io/

Role Specifics

Experience: 4-8 years of frontend development experience. The candidate should be willing to eventually lead a team of engineers and be responsible for the delivery of sprints while being a strong Individual Contributor too

Skillset

Must Have: Expertise in Vuejs

Good To Have:

    • Experience building ReactNative apps
    • Prior experience building scalable web and mobile web apps
    • working in a super fast moving product startup
    • Experience working with server side rendering, websockets etc

Why Goldcast

    • Work on the most modern tech stack at the frontier of two of the hottest technology trends: Video and Mar-tech.
    • Market leading compensation: salary plus equity
    • Opportunity to work with tech's best talent spread across 5 continents: team mates come from the likes of InMobi, Walmart, Goldman Sachs, BCG.
    • An incredible culture with a great blend of hustle, productivity and a ton of fun.
    • Fully remote! Work from home, Goa, Europe- wherever you want to be.
    • Potential opportunities to travel to the US

We are committed to assembling an unrivaled team of operators, designers, technologists, and adventurers who aim to create something magical on the cross roads of video communication and martech. As an early crew member, you'll have enormous impact on both our product and company culture. If you're excited about our mission, and believe you might be a fit, we'd love to hear from you.
Read more
Zyvka global services
Zyvka global services
Agency job
via Zyvka Global Services by Ridhima Sharma
Delhi, Gurugram
3 - 6 yrs
₹1L - ₹20L / yr
skill iconNodeJS (Node.js)
Data Structures
Algorithms
skill iconHTML/CSS
GraphQL
+9 more

ROLES AND RESPONSIBILITIES 

  • Proven working experience in backend app development and experience with Node JS.  
  • Build advanced ecommerce backend applications for the multiple client platforms (both React and Android).  
  • Understanding of design principles and good architecture patterns.  
  • Proper Data Structures and Algorithm knowledge is a must.  
  • Graph QL and Apollo Server knowledge.  
  • Collaborate with cross-functional teams to define, design, and ship new features. Work with outside data sources and APIs like the one of Unicommerce.  
  • Create Unit-test code for robustness, including edge cases, usability, and general reliability.  
  • Work on bug fixing and improving application performance.  
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.  

 

  • Translate designs and wireframes into high quality code.  
  • Have a good understanding of CI/CD tools (any).  
  • Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;  
  • Knowledge about AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus. 
  •  

CANDIDATES MUST HAVE  

  • Node JS. 
  • Data Structures and Algorithm  
  • HTML5 and CSS3 
  • Graph QL and Apollo Server  
  • MongoDB, Elastic Search, DynamoDB, Redis 
  • AWS Services like EC2, Lambda, Kinesis, Redshift, S3  


REQUIREMENTS  

  • Bachelor's degree in computer science, information science, or similar.  
  • Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.  
  • Knowledge of front-end technologies such as HTML5 and CSS3.  
  • Superb interpersonal, communication, and collaboration skills.  
  • Exceptional analytical and problem-solving aptitude.  
  • Great organisational and time management skills.  
  • Availability to resolve urgent web application issues outside of business hours 
Read more
Gallivant
at Gallivant
1 recruiter
Gracia Blanca
Posted by Gracia Blanca
Remote only
2 - 4 yrs
₹3L - ₹5L / yr
Content Writing
Blogging
Creative Writing

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content.

 

To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.

Content Writer Responsibilities:

  • Conducting in-depth research on industry-related topics in order to develop original content.
  • Developing content for blogs, articles, product descriptions, social media, and the company website.
  • Assisting the marketing team in developing content for advertising campaigns.
  • Proofreading content for errors and inconsistencies.
  • Editing and polishing existing content to improve readability.
  • Conducting keyword research and using SEO best practices to increase traffic to the company website.
  • Creating compelling headlines and body copy that will capture the attention of the target audience.
  • Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Content Writer Requirements:

  • Bachelor's degree in communications, marketing, english, journalism, or related field.
  • Proven content writing or copywriting experience.
  • Working knowledge of content management systems.
  • Proficient in all Microsoft Office applications.
  • A portfolio of published articles.
  • Excellent writing and editing skills.
  • The ability to work in a fast-paced environment.
  • The ability to handle multiple projects concurrently.
  • Effective communication skills.
Read more
KrypC Technologies
at KrypC Technologies
2 recruiters
Vijayendra Human
Posted by Vijayendra Human
Bengaluru (Bangalore)
3 - 6 yrs
₹9L - ₹11L / yr
Technical Writing
Creative Writing
Documentation
KrypC is seeking capabilities for developing and updating product documentation deliverables for the KrypC product releases. Strong technical writing and editing skills are needed to produce topic-oriented technical content. Product documentation is produced in softcopy formats for delivery to customers, business partners and support representatives to provide information about concepts, tasks, and reference information related to the product software. Product documentation generally relates to installing, administering, and maintaining of product software. The candidate is responsible for planning, organizing and creating user guides, reference material and release notes for target design engineering audience. The documentation development tasks include researching and organizing initial source material into a quality draft. Source material includes product specifications, training and conference materials and engineering input. The interaction with engineering includes soliciting feedback and reviews from Applications and R&D engineers. The candidate demonstrates and implements good standard writing practices in the development of these material. The candidate should have good understanding of software knowledge along with a working knowledge of related EDA tools. Experience: Requires 4-6 years of technical writing experience with excellent written and verbal communication skills. He or she should have good problem solving skills and ability to consistently meet aggressive deadlines. Education: Requires an engineering degree or equivalent with 4-6 years of relevant software solutions and product knowledge
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos