Customer Support executive

Data Engineer

Brief Posting Description:

This person will work independently or with a team of data engineers on cloud technology products, projects, and initiatives. Work with all customers, both internal and external, to make sure all data related features are implemented in each solution. Will collaborate with business partners and other technical teams across the organization as required to deliver proposed solutions.

Detailed Description:

·        Works with Scrum masters, product owners, and others to identify new features for digital products.

·        Works with IT leadership and business partners to design features for the cloud data platform.

·        Troubleshoots production issues of all levels and severities, and tracks progress from identification through resolution.

·        Maintains culture of open communication, collaboration, mutual respect and productive behaviors; participates in the hiring, training, and retention of top tier talent and mentors team members to new and fulfilling career experiences.

·        Identifies risks, barriers, efficiencies and opportunities when thinking through development approach; presents possible platform-wide architectural solutions based on facts, data, and best practices.

·        Explores all technical options when considering solution, including homegrown coding, third-party sub-systems, enterprise platforms, and existing technology components.

·        Actively participates in collaborative effort through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, release, and customer technical support.

·        Develops technical documentation, such as system context diagrams, design documents, release procedures, and other pertinent artifacts.

·        Understands lifecycle of various technology sub-systems that comprise the enterprise data platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations, and dependencies; understands and advises of optimal upgrade paths.

·        Establishes relationships with key IT, QA, and other corporate partners, and regularly communicates and collaborates accordingly while working on cross-functional projects or production issues.

Job Requirements:

EXPERIENCE:

2 years required; 3 - 5 years preferred experience in a data engineering role.

2 years required, 3 - 5 years preferred experience in Azure data services (Data Factory, Databricks, ADLS, Synapse, SQL DB, etc.)

EDUCATION:

Bachelor’s degree information technology, computer science, or data related field preferred

SKILLS/REQUIREMENTS:

Expertise working with databases and SQL.

Strong working knowledge of Azure Data Factory and Databricks

Strong working knowledge of code management and continuous integrations systems (Azure DevOps or Github preferred)

Strong working knowledge of cloud relational databases (Azure Synapse and Azure SQL preferred)

Familiarity with Agile delivery methodologies

Familiarity with NoSQL databases (such as CosmosDB) preferred.

Any experience with Python, DAX, Azure Logic Apps, Azure Functions, IoT technologies, PowerBI, Power Apps, SSIS, Informatica, Teradata, Oracle DB, and Snowflake preferred but not required.

Ability to multi-task and reprioritize in a dynamic environment.

Outstanding written and verbal communication skills

Working Environment:

General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. 

physical requirements:                     

Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. 

Mental requirements:

Employee required to organize and coordinate schedules.

Employee required to analyze and interpret complex data.

Employee required to problem-solve. 

Employee required to communicate with the public.

Technical Skills:

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have: Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment

Dear candidate, you can share your CV at nine three one six one two zero one three two

• Candidate should have strong knowledge of Javascript and HTML5 Canvas
• Should have knowledge of HTML5 Canvas Drawing Pad
• Experience in HTML5 Canvas is a must
• Thorough semantics-level understanding of HTML5 Canvas
• Good understanding of JavaScript programming and DOM manipulation
• Understanding and deployment of Responsive Web Design
• Understanding of how web design/dev is related to web Performance

• Candidate should be available to join immediately

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

We are hiring for Fronend Developer for our Noida office (Sector 58) If interested please share your resume.

Position - React Front-end Developer

Employment Type – Full-time 

Job Timing: US timings 

Experience – 4+ years                        

Notice Period - Immediate - 15 days

Location – Noida (Sector 58)

Job description

We are looking for a Front-end Developer with strong knowledge in ReactJS to produce scalable web app solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.

Responsibilities:

- Work with development teams and UI/UX designer to ideate software solutions

- Design client-side and server-side architecture

- Build the front-end of applications through appealing visual design

- Develop and manage well-functioning databases and applications

- Write effective APIs

- Test software to ensure responsiveness and efficiency

- Troubleshoot, debug and upgrade software

- Create security and data protection settings

- Build features and applications with a mobile responsive design

- Write technical documentation

Requirements:

- Proven experience as a Front-end Developer.

- Experience developing desktop and mobile applications

- Familiarity with common stacks

- Good exp in multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

- Familiarity with multiple back-end languages (e.g. Python) and JavaScript frameworks

- Familiarity with databases (e.g. Firebase, MongoDB), web servers (e.g. Nginx)

- Excellent communication and teamwork skills

- Great attention to detail

- Organizational skills

Education: Degree in Computer Science, Statistics or a relevant field

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Educational Qualification: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent 

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• BE/MS degree in Computer Science, Engineering or a related subject 
• Proven software development experience and Android skills development
• Proven working experience in Android app development and have published at least 5 original Android apps
• Experience with integrating various Android SDKs
• Knowledge of developing own Android SDKs for distribution to other developers
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Know how to build android applications and integrate APIs/SDKs
• Know how to create android SDKs
• Have built and launched atleast 5 android apps
• Ability to build complex apps on Android

Mandatory Requirement/ Preference:

1.PowerBuild technology experience with minimum 8+ years

1. Excellent command on ASP.NET, Angular5/6/7/any version, MVC, Sql Server.
2. Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI

4.Working knowledge of the Microsoft Windows Platform and Microsoft Office applications.

1. Detailed technical knowledge of Angular any version, C#.Net (Visual Studio) development tools.
2. Experience with DevExpress components desirable.
3. Experience with DATA along with DevOps and GitHub.
4. ANgularJS is different to Angular. AngularJS experience is not relevant to us