Skills:
∙ Excellent communication and analytical Skills
∙ Strong leadership and management skills
∙ Must have excellent interpersonal skills
∙ Excellent written and verbal communication
∙ Active listening and Problem solving skills
∙ Ability to multitask, prioritize, and manage time effectively
Roles and Responsibilities:
∙ A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof
∙ Keep records of customer interactions, process customer accounts and file documents
∙ Proficiently communicating with customers electronically and taking follow up of the procedures.
∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article
∙ Respond to customer queries in a timely and accurate way, via phone, email or chat
∙ Patience when handling tough cases.
∙ Take a deep dive into product key features and have keen insight/knowledge about the product.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MMF Infotech Technologies Private Limited
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Ruby
Ruby on Rails (ROR)● Collaborate with engineering, design and product teams to design and ship new
features. Identify and solve bottlenecks and fix bugs.
Desirable Qualifications:
● Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep
understanding of RoR internals like databases, API, caching, proxies, web services,
performance and scalability.
● Experience creating self-contained, reusable, and testable modules and components.
● Experience in SQL and NoSql databases in production environments. Experience
working with Git, AWS/GCP.
● Good communication skills
● 4+ years of relevant experience as a software engineer.
Job description
We are looking for a detail-oriented and experienced QA Engineer who is equally strong in manual testing and understands the complexities of system integrations. In this role, you'll be responsible for validating new features, identifying edge cases, and ensuring our integrated systems work smoothly across services and user touchpoints.
Youll collaborate closely with product, engineering, and DevOps teams to design comprehensive test plans, execute manual and automated test cases, and continuously improve our testing processes.
What You’ll Do
Own and execute manual testing efforts for new features, regression cycles, and integration scenarios. Create, maintain, and execute detailed test cases, test plans, and exploratory testing strategies. Validate end-to-end workflows, including cross-service integrations, APIs, and user-facing functionality. Identify, document, and track bugs with clear reproduction steps and impact analysis.
Collaborate with automation engineers to ensure proper coverage of manual test cases in automation suites.
Help maintain and enhance existing automated test coverage using frameworks like Playwright or Cypress.
Work with the CI/CD team to ensure testing is well-integrated into the development and deployment pipelines.
Participate in design reviews and planning sessions to bring a quality-first perspective. What We’re Looking For
5+ years of hands-on experience in software QA with a strong focus on manual testing.
Proven experience in testing integrated systems, APIs, and end-to-end workflows across services. Ability to thoroughly understand business and technical requirements to derive impactful test cases. Familiarity with at least one programming or scripting language (e.g., JavaScript, Python, Java).
Hands-on experience with test management tools (e.g., TestRail, Zephyr, XRAY).
Comfortable with modern automation tools/frameworks like Cypress, Playwright, or similar.
Experience working with CI/CD pipelines and version control systems (e.g., Git, Jenkins, GitHub Actions).
Strong problem-solving and debugging skills, with a sharp eye for identifying edge cases and risks.
Excellent communication and collaboration skills; ability to work cross-functionally in fast-paced environments.
Nice to Have
API testing experience using Postman, REST Assured, or similar tools. Familiarity with SQL and querying databases for validation.
Experience working in agile teams using tools like JIRA, Confluence, etc. Exposure to containerized environments like Docker or Kubernetes. Education
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education
UG: B.Tech/B.E. in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Regression TestingManual And Automation TestingAPI TestingIntegration Testing Report this job
About company
Job description
We are looking for a detail-oriented and experienced QA Engineer who is equally strong in manual testing and understands the complexities of system integrations. In this role, you'll be responsible for validating new features, identifying edge cases, and ensuring our integrated systems work smoothly across services and user touchpoints.
Youll collaborate closely with product, engineering, and DevOps teams to design comprehensive test plans, execute manual and automated test cases, and continuously improve our testing processes.
What You’ll Do
Own and execute manual testing efforts for new features, regression cycles, and integration scenarios. Create, maintain, and execute detailed test cases, test plans, and exploratory testing strategies. Validate end-to-end workflows, including cross-service integrations, APIs, and user-facing functionality. Identify, document, and track bugs with clear reproduction steps and impact analysis.
Collaborate with automation engineers to ensure proper coverage of manual test cases in automation suites.
Help maintain and enhance existing automated test coverage using frameworks like Playwright or Cypress.
Work with the CI/CD team to ensure testing is well-integrated into the development and deployment pipelines.
Participate in design reviews and planning sessions to bring a quality-first perspective. What We’re Looking For
5+ years of hands-on experience in software QA with a strong focus on manual testing.
Proven experience in testing integrated systems, APIs, and end-to-end workflows across services.
Ability to thoroughly understand business and technical requirements to derive impactful test cases.
Familiarity with at least one programming or scripting language (e.g., JavaScript, Python, Java).
Hands-on experience with test management tools (e.g., TestRail, Zephyr, XRAY).
Comfortable with modern automation tools/frameworks like Cypress, Playwright, or similar.
Experience working with CI/CD pipelines and version control systems (e.g., Git, Jenkins, GitHub Actions).
Strong problem-solving and debugging skills, with a sharp eye for identifying edge cases and risks.
Excellent communication and collaboration skills; ability to work cross-functionally in fast-paced environments.
Nice to Have
API testing experience using Postman, REST Assured, or similar tools. Familiarity with SQL and querying databases for validation.
Experience working in agile teams using tools like JIRA, Confluence, etc. Exposure to containerized environments like Docker or Kubernetes. Education
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Role: Quality Assurance and Testing - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent
Role Category: Quality Assurance and Testing Education
UG: B.Tech/B.E. in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Regression TestingManual And Automation TestingAPI TestingIntegration Testing Report this job
About company
Our Work Culture
At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.
Company Info
Address:
3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India
At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.
Company Info Address:
3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India
Position: Travel Sales Consultant
Location: Saket, New Delhi
Experience: 1 - 2 years (Freshers can also apply)
Minimum Educational Qualification: Graduation
Employment Type: Full-time
Responsibilities And Duties
Connect with our prospective clients both over the phone, email, and chat.
Ask the right questions to ascertain the needs of each unique traveler
Recommend and sell the right trip to the client based on their needs including any extra services that may enhance their experience.
Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.
Act at all times with the purpose of providing a life-changing experience
Things you will need to bring to begin your adventure with us:
Sales skills - You'll have that edge when it comes to sales and understanding how to provide amazing customer service. You'll be target-driven, and up for any challenge.
Travel experience - You'll be a globe trotter who has an incurable case of the travel bug.
Academic achievements - You'll have been a high flyer with academic accomplishments.
Career ambition - You'll love the thought of a challenging career that can take you places.
Benefits:
Unlimited Earnings - You'll work on a fixed base salary plus uncapped commission; the more you sell, the more you'll earn! First-year average earnings are around 1 Million with potential for year-upon-year growth as you build your client base.
Training and development at our own in-house Learning Centre - We will provide you with all the tools you need to get up and running, as well as ongoing training to further develop your skills and knowledge.
Career development and advancement opportunities.
Unbeatable company culture.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBWe are looking for an excellent experienced person in Backend Developer field. Be a part of a vibrant, rapidly growing tech enterprise with a great working environment. As aBackend developer you will be responsible for the server-sideof our web applications and you will work closely with our engineers to ensure system consistency and improve your experience
Essential Requirements:
•Must have good experience in codignitor
•Candidate should have relevant experience in MVC and YII2 framework.
•Candidate must have Strong command in Jquery, My Sql and Mongodb etc
•Must have strong knowledge about Social API integration like-( edge, fb, twitter and google etc.)
•Candidate must have excellent understanding about web services like-(Rest, Soap etc.)
•Candidate must have good knowledge about payment gateway integration.
•Must have excellent knowledge about data structure.
•Experience with the startup will preferably be an advantage.
Perks and Benefits:
- 5 day working(saturday&sunday off)
- Informal dress code
- Laptop allowance
- Friendly working environment
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
We are looking for a Digital Marketing Manager for our California US- based IT Company.
Job Profile- Senior Digital Marketer
Location - Lucknow (Work from office only)
Experience - 7 to 15 years
Salary - Hike on Last CTC
Roles & Responsibilities:
- End to end Ad campaign management (From creating, executing, monitoring, evaluating, and optimizing campaign performance to generate maximum leads).
- Understand your target audience and customer behaviors. You create strategies and campaigns, understanding the entire user journey from account creation until purchase.
- Conduct keyword research and optimize the campaigns.
- Optimize the ad copy, landing pages for conversions.
- Optimize the campaigns regularly for improving performance.
- Identify trends and insights and optimize spend and performance based on the insights.
- Measure and report performance of all marketing campaigns, and assess against goals.
- Build on an existing level of search engine marketing expertise and develop a reputation for innovation and efficiency.
- Track and update traffic patterns through PPC or cost per click, as well as Ads Management on Facebook Ad Manager.
- Promotion of company on different social media platforms, employer branding.
- Determine ROI on search marketing efforts.
Requirements
- PPC specialist/Ads Manager/ Promotional marketing with relevant experience of 4-6 years in advertising agency
- Comfortable with Instagram, Google & Facebook Ads
- An understanding of web analytics
- Ability to write ad copy and optimize through A/B testing
- Experience in gathering insights from multiple data sources and making informed decisions to improve the performance of search campaigns.
Qualification & Skills
- Self-starter, fast-learner, and hard-worker with strong attention to detail.
- Strong work ethic, high integrity, and a team-player with positive attitude
- Bachelors degree and relevant certifications; MBA strongly preferred.
Perks and Benefits
- A chance to work in an MNC company (IT) and career growth.
- Recognition and Appreciation.
- A chance to work in a fun cross-functional global environment Competitive compensation.
React.js
Javascriptwe are looking for React JS developer for Reputed client Permanent role
Experience : 4+ Years
Location : Chennai / Bangalore
Skills : React JS, HTML , CSS,Javascript / Typescript
Notice Period : Immediate to 15 Days
Regards,
Pavithra R,
C#
.NET
React NativeReact.js
Redux/Flux
Android Development
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon