Customer Support executive

We are seeking an experienced Technical Delivery lead with expertise in healthcare technology to lead and manage EMR, EHR, FHIR, and interoperability projects. The ideal candidate will have a strong background in Fullstack /MERN stack development, and healthcare data standards. This role requires leadership in solution delivery, stakeholder management, team collaboration, and agile project Responsibilities : Project Delivery & Execution

 Oversee end-to-end delivery of EMR, EHR, FHIR, and healthcare interoperability solutions.

 Ensure adherence to healthcare compliance standards (HIPAA, HL7, FHIR, USCDI, etc.).

 Drive agile methodologies (Scrum/Kanban) for project Leadership :

 Lead teams in Fullstack / MERN development.

 Provide guidance on FHIR, HL7, EL7, and interoperability standards.

 Project Planning and Execution: Create and manage detailed project plans, including scope, objectives, timelines, resources, and budgets, to ensure successful delivery of healthcare projects.

 Stakeholder Collaboration: Engage with healthcare professionals, administrators, IT teams, and external vendors to define project requirements, ensure alignment, and maintain stakeholder satisfaction.

 Team Leadership: Lead cross-functional teams, delegating tasks, resolving conflicts, and fostering collaboration to meet project milestones.

 Architect and implement scalable, secure, and compliant healthcare & Client Management :

 Collaborate with healthcare providers, payers, and regulatory bodies.

 Translate business needs into technical requirements and solutions.

 Ensure smooth communication between technical teams and business Management & Mentoring :

 Manage a cross-functional team of developers, architects, and QA engineers.

 Provide mentorship and training on EMR/EHR systems, APIs, and cloud & Continuous Improvement :

 Keep up with the latest healthcare IT trends, FHIR updates, and interoperability advancements.

 Drive best practices in CI/CD, microservices, and API Skills & Qualifications :

 10+ years of experience in software development and Technical project management.

 Deliver projects deliverables from inception to delivery on time and meet all project requirements

 Work with stakeholders to set timelines, communicate program statuses, set recurring meetings, and identify/address potential setbacks

 Able to use JIRA to plan and track project development and timelines

 Work with department heads and other team leaders to ensure project objectives are met

 Work closely with our Product and Engineering teams to communicate customer feedback and drive product improvements

 Strong expertise in EMR, EHR, FHIR, HL7, interoperability standards.

 Hands-on experience in MERN Stack software development

 Knowledge of FHIR-based data exchange, SMART on FHIR, and USCDI.

 Experience with authentication protocols (OAuth2, JWT, SAML, OpenID Connect).

 Proficiency in agile project management (Scrum, SAFe, Kanban).

 Strong leadership, problem-solving, and communication Qualifications :

 Experience with FHIR servers like Azure API for FHIR, HAPI FHIR.

 Exposure to AI/ML in healthcare, predictive analytics, and data interoperability.

 PMP, SAFe, or Agile certification is a plus.

Strong staff engineer profile

Mandatory (Experience 1): Must have 9+ years in backend engineering with Java, Spring/Spring Boot, and microservices building large and schalable systems

Mandatory (Experience 2): Must have been SDE-3 / Tech Lead / Lead SE for at least 2.5 years

Mandatory (Tech skills 1): Strong in DSA, system design, design patterns, and problem-solving

Mandatory (Tech skills 2): Proven experience building scalable, reliable, high-performance distributed systems

Mandatory (Tech skills 3): Hands-on with SQL/NoSQL databases, REST/gRPC APIs, concurrency & async processing

Mandatory (Tech skills 4): Experience in AWS/GCP, CI/CD pipelines, and observability/monitoring

Mandatory (Communication): Excellent ability to explain complex technical concepts to varied stakeholders

Mandatory (Company): Product companies (B2B SAAS preferred)

Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies

Mandatory (Education): B.Tech in computer science from Tier 1, Tier 2 colleges

We are seeking a skilled and proactive Kubernetes Administrator with strong hands-on experience in managing Red Hat OpenShift environments. The ideal candidate will have a solid background in Kubernetes administration, ArgoCD, and Jenkins.

This role demands a self-motivated, quick learner who can confidently manage OpenShift-based infrastructure in production environments, communicate effectively with stakeholders, and escalate issues promptly when needed.

Key Skills & Qualifications

• Strong experience with Red Hat OpenShift and Kubernetes administration (OpenShift or Kubernetes certification a plus).
• Proven expertise in managing containerized workloads on OpenShift platforms.
• Experience with ArgoCD, GitLab CI/CD, and Helm for deployment automation.
• Ability to troubleshoot issues in high-pressure production environments.
• Strong communication and customer-facing skills.
• Quick learner with a positive attitude toward problem-solving.

About Digit88 

Digit88 empowers digital transformation for innovative and high growth B2B and B2C SaaS companies as their trusted offshore software product engineering partner! 

We are a lean mid-stage software company, with a team of 75+ fantastic technologists, backed by executives with deep understanding of and extensive experience in consumer and enterprise product development across large corporations and startups. We build highly efficient and effective engineering teams that solve real and complex problems for our partners. 

With more than 50+ years of collective experience in areas ranging from B2B and B2C SaaS, web and mobile apps, e-commerce platforms and solutions, custom enterprise SaaS platforms and domains spread across Conversational AI, Chatbots, IoT, Health-tech, ESG/Energy Analytics, Data Engineering, the founding team thrives in a fast paced and challenging environment that allows us to showcase our best. 

The Vision: To be the most trusted technology partner to innovative software product companies world-wide

The Opportunity: 

As the Data Science Lead, you will own and drive the company's data initiatives, managing a team of data scientists, and ensuring the

As a Data Scientist II, you will be part of the Product Risk Operations team that owns the development of AI-powered technology that helps our clients make communities safer and more resilient. Our technology helps our customers in reducing carbon emissions, reducing infrastructure risk and avoiding fatalities, a fact that we pride ourselves in.

As a part of the Risk Operations team, you will be working on a wide range of activities related to end-to-end Machine Learning (ML) deployments, research and development of ML product features to support internal and external stakeholders.  This is a great role for someone who enjoys variety and is also looking to expand their skill set in a structured fashion.

What You’ll Do

• Become a subject matter expert on products, including understanding how AI can be used in the utilities industry to enable our clients desired outcomes.
• Work closely with cross-functional teams to identify opportunities, design experiments and deploy repeatable and scalable machine learning solutions that drive business impact.
• Lead design of experiments and hypothesis tests related to machine learning product features development. 
• Lead design, implementation, and deployment of machine learning models to support existing as well as new customers.
• Communicate findings and recommendations to both technical and non-technical stakeholders through clear visual presentations.
• Monitor and analyze machine learning model performance and data accuracy.
• Mentor junior staff members.
• Stay current with best practices in data science, machine learning and AI.

Who You Are

• 3-5 years of experience building and deploying machine learning models
• Master’s or PHD in statistics, mathematics, computer science or another quantitative field
• Strong problem solving skills with emphasis on product development.
• Well versed in programming languages such as R or Python with experience using libraries such as pandas, scikit-learn, tensor flow .
• Experience with SQL and relational databases for data extraction and manipulation.
• Experience using a variety of Machine Learning techniques for Predictive Modeling, Classification, Natural Language Processing (including Large Language Models), Content Recommendation Systems, Time Series Techniques 
• Passionate about being up-to-date with the latest developments in Machine Learning 
• Strong organizational, time management, and communication skills
• High degree of accountability
• Utility, Infrastructure or Energy related field experience is a plus

Benefits/Culture @ Digit88: 

• Comprehensive Insurance (Life, Health, Accident) 
• Flexible Work Model 
• Accelerated learning & non-linear growth 
• Flat organisation structure driven by ownership and accountability. 
• Opportunity to own and be a part of some of the most innovative and promising AI/SaaS product companies in North America and around the world. 
• Accomplished Global Peers - Working with some of the best engineers/professionals globally from the likes of Apple, Amazon, IBM Research, Adobe and other innovative product companies 
• Ability to make a global impact with your work, leading innovations in Conversational AI, Energy/Utilities, ESG, HealthTech, IoT, PLM and more. 

You will work with a founding team of serial entrepreneurs with multiple successful exits to their credit. The learning will be immense just as will the challenges. 

This is the right time to join us and partner in our growth!

Requirements

Must have 1.5 years of experience in front end development in an internet startup

Deep knowledge of Angular practices and commonly used modules based on extensive work experience

Proficiency with javascript and html5

Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times

Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system

Creating custom general use modules and components which extend the elements and modules of core Angular

Ability to understand business requirements and translate them in to technical requirements

Roles and responsibilities

Delivering a complete front end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic and documented Javascript, HTML, CSS

Co-ordinating the workflow between graphic designer, HTML coder and yourself

Cooperating with the back end developer in the process of building restful API

Communicating with external webservices

Ensure high quality graphic standards and high consistency

Stay up to date on emerging technologies

Write functional requirement documents and guides

Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)

• EE Functional Knowledge and experience in QAD Implementation
• EE Customization experience
• ICT experience
• EDI Experience (Good to have)
• Qxtend handling experience ( Good to have)
• Knowledge of Automotive / FMCG / Medical Devices / Industrial Manufacturing domains
• Good oral and written communication

About the Company

Ofin is an online business service and compliance platform which helps small and medium-sized businesses to start, run and grow their business at an affordable cost. Ofin was started in August 2019 with a mission to help entrepreneurs to start their business companies and have hassle-free compliance. We have helped hundreds of businesses across India with our range of services.

We are looking for an experienced Account Assistant to oversee general accounting operations by controlling and verifying our financial transactions.

Account Assistant responsibilities include reconciling account balances and bank statements, maintaining the general ledger, and preparing month-end close procedures. A successful Senior Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts.

Account Assistant duties also include ensuring accuracy and effectiveness in all of our accounting tasks. CANDIDATES HAVE KNOWLEDGE UP TO FINALIZATION IN TALLY. KNOWLEDGE OF ZOHOBOOKS WILL BE AN ADDED ADVANTAGE. SALES & PURCHASE INVOICE, BANK RECONCILIATION, TAXATION PART, GST, ITR, TDS, TCS, STOCK INVENTORY.

Responsibilities ·

• Prepare tax payments
• Estimate and track tax returns
• Complete quarterly and annual tax reports
• Organize and update the company’s tax database
• Recommend tax strategies that align with business goals
• Prepare necessary paperwork for tax payments and returns
• Share financial data with the accounting department
• Identify tax savings and suggest ways to increase profits
• Follow industry trends and track changes related to taxes
• Liaise with internal and external auditors
• Forecast tax predictions to senior managers

Note:

• Should have hands-on core knowledge of Java.
• Must have min 3-5 years of experience.

Kindly do not apply otherwise.

Candidates must also fill out this form to start their processes. -> https://forms.gle/mBUAdg2NfrL6DF479

Looking for 5+ years of experienced Java developers to work on a new-age lending finance company based in Pune. We empower established banks with the lending ecosystem of the future. Backed by HDFC, we are on a mission to grow our current transactional amount of 13 Bn+ to tenfolds in the near future.

Our tech stack is one of the most exciting and ahead of its times where we would be expecting you to get your hands practical on these things.

- Ability to communicate effectively verbally and in writing.

- Mentoring junior developers with code reviews design reviews and unit tests.

- Code Versioning (Git, Bitbucket)

- Java

• Collections

• Multi-threading, Background Scheduling

• Design & Architecture patterns

• Springboot, MVC, API-first philosophy

• Understanding fundamental design principles behind a scalable application

• Work with database versioning concepts using Java.

- Api Gateways - APiCurio, Kong, Open API Concept

- Redis, Kafka, ElasticSearch

- DB - PSQL, Aurora, MongoDB

- Deployment - basic understanding of Docker, Kubernetes, Terraform AWS

- Alerting & Monitoring - grafana, elasticsearch, kibana, fluentd, prometheus

Although the full list of the tech stack is very vast, and we've multiple developers for each part of the stack, we would expect any senior role to understand the basics of other services end of the day, but be fluent in Core Java.

• Customer Service - Delivering efficient and friendly responses to customer across different channels (main responsibility)
• Credit Risk - Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)
• Servicing & Collections - Proactively reaching out to borrowers who have missed payments
• Product - Escalating customer feedback and IT bugs to help improve our product
• Finance - Manage refunds, repayments, and other payment processes
• General - various administrative projects as needed

• 1-2 years of previous job experience in customer service
• Passionate about our mission and our customers
• Highly entrepreneurial, proactive, and willing to get your hands dirty
• Excellent communication skills, both oral and written
• Good grammar, spelling and punctuation
• Driven by data and highly analytical, good understanding of excel preferred
• Good typing speed (ideally above 45 wpm)
• Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays

• You are required to take an online typing speed test through the link below
• Go to http://www.typingtest.com/">http://www.typingtest.com/ to complete a type speed test.
• On the left, select English, 1 minute, and Aesop's Fables.
• Click the green "Start Test" button.
• Please upload a screen shot of your typing test results as part of your cover letter.