Cutshort logo
MMF Infotech Technologies Private Limited logo
Customer Support executive
MMF Infotech Technologies Private Limited's logo

Customer Support executive

Kratika Patidar's profile picture
Posted by Kratika Patidar
0 - 3 yrs
₹1.5L - ₹2L / yr
Indore
Skills
Customer Support
Customer Service
Communication Skills
Customer Relationship Management (CRM)

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MMF Infotech Technologies Private Limited

Founded :
2010
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

MMF Infotech is a full service software development company specialized in designing, development, digital marketing and back office services.
Read more

Connect with the team

Profile picture
Kratika Patidar

Company social profiles

blogpinterest

Similar jobs

Moshi Moshi
at Moshi Moshi
3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹7L / yr
Graphic Designing
Design thinking

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role - Graphic Designer - Branding

Experience Level - 1.5 to 2 years

Location - Bangalore


**Please attach your Behance/portfolio link, so that we can take up your candidature**

Job Overview:

● The job description is very simple and is just 2 worded: Visual Design.

● Design packaging, posters, banners, characters, websites, logos, typography, illustrations and whatever comes your way because we strongly believe that the designs can make or break a brand.

● Hands-on experience in Adobe Creative Suite and Sketch.

● Strong Understanding of Visual Communication principles.

● Ability to interpret client needs and design briefs into actionable designs.

● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders.

Over the last 11 years, Moshi Moshi has worked with over 1000+ Brands across India and Abroad too.

We are looking for people who can keep the creative flame lit.

We are looking at people who have an entrepreneur attitude toward all the work he/she does.

Basically, His/her gut feeling about the design helps the client build a brand.

Read more
appscrip
at appscrip
2 recruiters
Kanika Gaur
Posted by Kanika Gaur
Surat
0.5 - 2.5 yrs
₹1.8L - ₹5.4L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
MySQL
TypeScript
+1 more

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.


You can contact me on nine three one six one two zero one three two

Read more
Robust product startup
Robust product startup
Agency job
via Qrata by Blessy Fernandes
Remote only
3 - 8 yrs
₹15L - ₹50L / yr
skill iconSwift
skill iconiOS App Development
skill iconObjective C
Xcode
Must-haves:
 
  • You need to be excited about the problem that we are trying to solve
  • 4+ years of experience building applications in Native iOS (Swift)
  • Build pixel-perfect, buttery smooth UIs.
  • Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
  • Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
  • Ability to use profiling tools well, getting to root causes of bugs fast
  • Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Reach out to the open-source community to encourage and help implement mission-critical software fixes
  • You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
  • Deep understanding of iOS architecture
  • Understanding of inter app communication
  • System design thinking

Good to have:
 
  • Experience with React Native or similar Hybrid Frameworks
  • Exposure to Objective C
  • Experience in Test Driven Development
  • Ability to tell Product what creates better User Experience, ability to tell backend what API responses will help the user get a faster load time
  • Inquisitiveness to understand the system as a whole, and not only be stuck to your domain of expertise (Eg: Asking questions like why does this particular response take so much time as compared to others, and brainstorming with the backend engineer on how to improve on it)
 
Perks:
  • Competitive Salary
  • Health insurance for you and your family
  • Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time
  • Leave policy - Take a leave whenever for whatever reason you want. No questions asked!
  • Work remotely
Read more
Wissen Technology
at Wissen Technology
4 recruiters
Sukanya Mohan
Posted by Sukanya Mohan
Bengaluru (Bangalore)
6 - 11 yrs
Best in industry
skill iconJava
Spring
skill iconSpring Boot
Microservices

Job Description:


• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts. 

Read more
Max Life Insurance Company Limited
Agency job
via Sudero by Manjari Dutta
Mumbai
1 - 4 yrs
₹1L - ₹3.5L / yr
Customer Relationship Management (CRM)
Insurance
Bancaaasurance

Position: Relationship Manager – Home Loan

Bank: Axis Bank

Location: Andheri / Thane, Maharashtra

CTC: Up to ₹3.5 LPA

Age: 25 to 27 years

Experience Required:


Only candidates with prior Home Loan sales experience


Preferably from BFSI or NBFC background



Interested candidates can apply with updated resumes.

Read more
Simplilearn Solutions
at Simplilearn Solutions
1 video
36 recruiters
Joseph Justin
Posted by Joseph Justin
Remote, Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹4L / yr
Inside Sales
Sales
Solution selling
Healthcare
Channel Sales
+7 more
Position: Inside Sales Manager

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.


Who are we looking for?

This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.

What should you do?

• New Customer Acquisition

• Conversion of leads received through various marketing channels • Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals • Consistently achieve revenue targets in line withteam/organizational objectives • Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers • Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback • Key Account Management • New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction
Read more
LivetechINDIA
Mansi Sharma
Posted by Mansi Sharma
Mumbai
1 - 3 yrs
₹2L - ₹4L / yr
Fullstack Developer
skill iconReact.js
skill iconAngular (2+)
skill iconHTML/CSS
skill iconJavascript
+1 more

Position: IT Trainer


Responsibilities:


  • -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
  • -Motivate students and ensure quality training delivery.
  • -Strong verbal and written communication skills.


Requirements:

  • Bachelor's/Master's in CS/IT or related fields.
  • Proficiency in programming languages.
  • Course/certification in IT preferred.
  • Freshers and experienced with good communication and technical skills welcome.


Details:

  • Full-time, Permanent
  • Salary: ₹10,000 - ₹15,000/month (Negotiable)
  • Training provided.


Join us for an innovative journey!

Read more
Propeltech Labs India Pvt Ltd
at Propeltech Labs India Pvt Ltd
2 candid answers
Thuriha C
Posted by Thuriha C
Chennai
2 - 5 yrs
Best in industry
Business Development
coldcalling
Customer Relationship Management (CRM)
Inside Sales

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 



Responsibilities: 

  1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
  2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
  3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
  4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
  5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
  6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
  7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
  8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
  9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
  10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 


Requirements: 


  1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
  2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
  3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
  4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
  5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
  6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
  7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
  8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
  9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
  10. Education: Bachelor's degree in business, marketing or a related field.


Nice to Have: 

  1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
  2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 


Read more
Tetrahedron Manufacturing Services
Mausam Singh
Posted by Mausam Singh
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
0 - 2 yrs
₹1L - ₹2L / yr
Data entry
MS-Office
Typing
Presales
Sales
+1 more
 The candidate would be responsible for working in a team of highly skilled professionals to solve the Data & Research related problems faced by the Business Development Department in improving their productivity and efficiency.
- Mine companies Contact no. & Email from the various platforms.
- Mine companies List using Linkedin, Google, Directory Websites.
- Contact List Building
- B2B Data Collection and Research
- B2b Lead Generation and Web Research
- Email Research
- LinkedIn Research
- Support in operational cost analysis to BD Team.
- Support in the identification of issues and solutions regarding calling data to the BD Team.
 
Read more
Company  operates in over 25 countries across six continents
Company operates in over 25 countries across six continents
Agency job
via Jobdost by Ankitha Vyas
Mumbai, Ahmedabad, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
3 - 9 yrs
₹16L - ₹18L / yr
skill iconJava
J2EE
Struts
Spring
Hibernate (Java)
+2 more

Company operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.

 

It believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos