E-Commerce Executive

Natura India is on the path to create a nature-rich urban future, forming a delicate balance between technology, science, and nature while creating better breathing environments, reducing energy costs, improving overall human productivity. Natura India is riding the green revolution wave and we are looking for a creative designer to join our green family. Read more on our story at www.naturaindia.com. We’re looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs. You should have an intimate understanding of how structural design works especially in the residential and corporate sector. We work in a fast-paced environment, so the ideal designer will be able to hit the ground running as soon as we bring on a new client or project. Key Responsibilities: ➢ Work simultaneously on multiple projects based on current client workload. ➢ Creation of layouts and options for spaces to fit in different plant-based systems. Designing comercial and residential spaces i.e Balconies, Terraces, workspaces, Hotels, Retail, tech parks, Public spaces etc. ➢ Creations of elevations and plans for Green Walls and Green Roof Installations. ➢ Creation of Working Drawings and communication of the same to the client. ➢ Create visual aspects of marketing materials, client proposals, and other media. ➢ Consult with the CEO, sales & marketing team to create cohesive designs that reflect our culture and goals. Key Requirements: ➢ Degree in a design course (Bachelor’s degree in architecture/ Landscape Architecture/ Interior Design will be given prime consideration) ➢ Extensive experience with AutoCAD, Adobe Photoshop and multimedia presentations. ➢ Ability to absorb and apply constructive criticism from peers and clients. ➢ Adaptive design eye and skill with an ability to interact with clients and understand and collate client needs. ➢ Excellent communication skills

What we expect from you:
Belief that each person has a duty to give
Passion to assist NGOs with technology in reaching their donors
Attitude to do what it takes to reach the goals
We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors.
What You Will Do

You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them.

The roles and responsibilities can be broken down as follows :

1. Assist NGOs in increasing donations from their own donors
a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities
b. Planning and executing the danaMATCH Challenges (an online fundraising event)
c. Conduct workshops to improve capabilities of raising funds from individual donors
d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base

2. Help NGOs use our platform better
a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations
b. Understand what NGOs want and feed that back into new features for the Platform

3. Generate leads through marketing activities
a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc
b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board



What You Need To Have

• Digital Marketing Skills
• Email Marketing – Should have run email campaigns through a variety of tools
• Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media
• Data Analysis – Strong data analysis skills to analyze and report on marketing activities

• Content Writing
• Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort.
• Website Management – Using website to drive both engagement and lead generation through content and SEO

• Data Analysis
• Excel – Strong skills in data analysis using Excel
• Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities

In addition to the mentioned requirements

• Work experience of at least 2 years in the above areas
• Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools
• Candidates who have shown inclination to the sector through active work/volunteering in the social service space


Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.

Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.

The duration of this internship is ____2 months.

B2B Lead generation and qualification for new prospects in North America, EMEA (Europe, Middle East, Africa) and APAC (Asia-Pacific) regions.Generate Leads for Digital Marketing, Web Designing, Development and Mobile applications through emails, Linkedin connections or any other sources.Generate 10 high quality leads per month.Should have sound knowledge of finding emails and validating them.Building connection on social networking sites for lead generation.Identify potential clients, exploring the international market.Achieve targets

We are looking to hire a Digital & Social Media Marketing Strategist, to come in and help us channel and distribute our content online in a better way. The person would be handling the Digital Marketing for PostMoji, along with also handling other clients of our marketing studio: Niche Narrative. Here is link to Niche Narrative's Company Profile: https://www.linkedin.com/company/niche-narrative/ The candidate has to be adept with writing great content, all social media channels and passionate about creating digital experiences that matter. Any experience in the Hospitality/Restaurant industry would definitely be an added bonus. The rest, feel free to connect with me and I'd be happy to share more details.

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus