E-Commerce Executive

Strong Graphic Designer Profile

Mandatory (Experience 1): Must have 1+ years of experience in graphic design within B2C companies working across print and digital media

Mandatory (Experience 2): Proven experience designing marketing collaterals (brochures, flyers, banners, standees, event signage, and sponsorship assets) and digital creatives for social media and campaigns

Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.

Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.

Mandatory (Portfolio): Demonstrated portfolio including both print/event assets and digital/social creatives that show consistency, storytelling, and creativity.

Mandatory (Company): B2C product (preferred fintech)

We are looking for a competitive and trustworthy Sales Executive – IT Hardware / Software to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. 

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. 

Responsibilities :

• Conduct market research to identify selling possibilities and evaluate customer needs 
• Actively seek out new sales opportunities through cold calling, networking and social media 
• Set up meetings with potential clients and listen to their wishes and concerns 
• Prepare and deliver appropriate presentations on products and services 
• Negotiate/close deals and handle complaints or objections 
• Collaborate with team members to achieve better results 
• Gather feedback from customers or prospects and share with internal teams 

Requirements:

• Proven experience as a Sales Executive or relevant role 
• Proficiency in English 
• Thorough understanding of marketing and negotiating techniques. Hands-on experience with selling of IT hardware / software is a plus 
• Fast learner and passion for sales 
• Self-motivated with a results-driven approach 
• Aptitude in delivering attractive presentations 

Benefits :

• Career growth & learning opportunities
• Team-building & fun work culture
• Performance bonuses as per company policy

• Strong knowhow of data-structures and algorithms.
• Strong core server-side technologies experience (Java/ other)
• Knowledge of Android is a huge plus.
• Strong understanding of OO/ design and good software development practices.
• Strong database skills and good knowhow of databases.
• Exposure to configuration management, testing, deployment.
• Hands on development across technologies

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place.

Our clients find us at our best when we are challenged with the toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more.

Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that deliver unparalleled performance with a holistic approach in the Technology Arena.

Responsibilities:

As a Senior UX Designer, you would be responsible to drive the UX process to deliver high-quality software/product designs and coordinate with the other UX and UI designers to see these designs come to life.

The role involves extensive interaction with the customers to understand their needs and pain points and to be able to show empathy and build designs that exceed the needs.

Must-Have: 

• A Curious Mind
• Empathy and Intuition
• Strong Analytical Skills
• Strives to understand the problems before thinking of a solution
• Language
• Typography
• Design and UX architecture

Nice to Have:

• Product Design Experience
• Strong grasp of design systems
• Knowledge of one or more of Figma, Adobe XD, Sketch

Qualification: 

• Any graduate.
• 3+ years of user experience design experience.
• Excellent written and communication skills.

We all know what are designs, but yet to face that WOW Design, if that can be brought to us by you then apply now!

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

Responsibilities

• Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
• Interact with customers regarding their concerns/requests about products and services over calls and email.
• Manage the tickets over the ticketing tool.
• Handle the calls received from clients.
• Process requirements, modifications, and escalate complaints across a number of communication channels.

Skill sets

• Excellent communication and presentation skills.
• Strong customer handling skills over calls and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Ability to stay calm when customers are stressed or upset.
• Ready to work in a 24X7 environment.
• Good computer skills.
• Proficient in Microsoft Office Applications.

Education Required

• Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

What we offer: A great learning experience across different business verticals, Very Strong Tech mentors with about 10-15Yrs of industry experience

Looking for AngularJs / NodeJS Developer. (Immediate Joinee Preferred)
Ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

Primary KRA:

1. a) Portal Management and build
2. b) third Party API Integrations
3. c) Full stack implementation

Mandatory skills: Angular, Nodejs, JavaScript, Bootstrap

Job Description:
- Experience with Building Web-based Applications and service-based architecture using  modern framework node.js
- Should have hands-on expertise in some of the following technologies including Node JS, SOAP, RESTful, JSON, XML,
- Common frameworks such as MVC.

 - Deep understanding of fundamental data structures and algorithms
- Experience in integrating API for client-server communication with security considerations.

 - Experience with web services API integration (Rest, JSON, XML).
- Ability to understand, documenting features, technical specifications & infrastructure requirements and map to technical implementation.
- Strong knowledge of best practices and modern web design trends is necessary.
- Excel at rapid prototyping and at writing good code.
- Experience with modern version control. (GITHub, BitBucket)
- Experience with testing/debugging and validating work produced as part of the development process in multiple platforms
- Experience with HTML & CSS frameworks such as bootstrap.
- Understanding of general user experience and UI design principles
- Good understanding of cross browser front end development issues

- Cloud Computing Services – AWS will be an added advantage.

- Platforms – Linux, Windows

- Knowledge of MEAN Stack will be an added advantage
- Worked on e-commerce platform solutions will be an added advantage.
- Self-motivated, thinking up and executing own ideas.
- Strong communication skills

If you are keen to be a part of a close knit family and aspire to grow insanely big, do write back.