Telecaller

at Capace Software Private Limited

Telecaller

Capace Software Private Limited

Company

Home

Telecaller

at Capace Software Private Limited

Posted by Bhavana Chaudhari

1 - 2 yrs

₹1L - ₹2L / yr

Bhopal

Skills

Communication Skills

Effective communication

Inside Sales

MS-Excel

MS-Word

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.

Key Responsibilities:

Make outbound calls to potential and existing customers.
Answer incoming calls and resolve customer queries.
Provide accurate information about products/services.
Maintain call records, customer details, and follow-up status in Excel/Word.
Achieve daily/weekly/monthly call and conversion targets.
Build and maintain good customer relationships.
Work closely with the sales/support team for smooth operations.

Required Skills:

Minimum 1 years of telecalling/inside sales experience.
Strong verbal and written communication skills (English/Hindi/).
Proficiency in MS Excel & MS Word.
Ability to handle customer objections and provide solutions.
Target-driven, confident, and self-motivated.

Qualifications:

Graduate/12th Pass (with relevant experience).
Prior experience in telecalling, customer service, or sales preferred

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

Key Responsibilities:

Make outbound calls to potential and existing customers.
Answer incoming calls and resolve customer queries.
Provide accurate information about products/services.
Maintain call records, customer details, and follow-up status in Excel/Word.
Achieve daily/weekly/monthly call and conversion targets.
Build and maintain good customer relationships.
Work closely with the sales/support team for smooth operations.

Required Skills:

Minimum 1 years of telecalling/inside sales experience.
Strong verbal and written communication skills (English/Hindi/).
Proficiency in MS Excel & MS Word.
Ability to handle customer objections and provide solutions.
Target-driven, confident, and self-motivated.

Qualifications:

Graduate/12th Pass (with relevant experience).
Prior experience in telecalling, customer service, or sales preferred

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About Capace Software Private Limited

Founded :

2017

Type :

Products & Services

Size :

0-20

Stage :

Raised funding

About

Capace Software, founded in 2013 and now 50+ strong, is a Private listed Digital Transformation and Product Engineering outfit. We design, build, and sustain enterprise-grade software to fulfil our clients' most ambitious business aspirations or resolve their most complex business problems using cutting-edge technology. We strive to deliver value accretive services to our clients over a long period of time as an extension of their own team.

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