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Telecaller

Bhavana Chaudhari's profile picture
Posted by Bhavana Chaudhari
1 - 2 yrs
₹1L - ₹2L / yr
Bhopal
Skills
Communication Skills
Effective communication
Inside Sales
MS-Excel
MS-Word

Job Title: Telecaller

Experience Required: 1 to 2 years

Location: Bhopal

Job Summary:

We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.

Key Responsibilities:

  • Make outbound calls to potential and existing customers.
  • Answer incoming calls and resolve customer queries.
  • Provide accurate information about products/services.
  • Maintain call records, customer details, and follow-up status in Excel/Word.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Build and maintain good customer relationships.
  • Work closely with the sales/support team for smooth operations.

Required Skills:

  • Minimum 1 years of telecalling/inside sales experience.
  • Strong verbal and written communication skills (English/Hindi/).
  • Proficiency in MS Excel & MS Word.
  • Ability to handle customer objections and provide solutions.
  • Target-driven, confident, and self-motivated.

Qualifications:

  • Graduate/12th Pass (with relevant experience).
  • Prior experience in telecalling, customer service, or sales preferred

 

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About Capace Software Private Limited

Founded :
2017
Type :
Products & Services
Size :
0-20
Stage :
Raised funding

About

Capace Software, founded in 2013 and now 50+ strong, is a Private listed Digital Transformation and Product Engineering outfit. We design, build, and sustain enterprise-grade software to fulfil our clients' most ambitious business aspirations or resolve their most complex business problems using cutting-edge technology. We strive to deliver value accretive services to our clients over a long period of time as an extension of their own team.
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Shubham Vishwakarma

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