telecaller

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

We are looking for a creative and detail-oriented Content Writer with 2-5 years of experience to join our team in Gurgaon. You will be responsible for producing high-quality content that engages target audiences.

Key Responsibilities:

• Create engaging, original, and SEO-friendly content for blogs, websites, social media and other marketing materials.
• Collaborate with the marketing and design teams to develop content strategies and campaigns.
• Stay up-to-date with content trends, SEO best practices, and emerging platforms.
• Manage multiple writing projects simultaneously and meet deadlines consistently.

Requirements:

• Bachelor's degree in English, Journalism, Mass Communication or a related field.
• 2-5 years of proven experience in Content Writing.
• Excellent written and verbal communication skills.
• Candidate should be comfortable with 6 days working.

What We Offer:

• Competitive salary (Up to 40k per month)
• Friendly and collaborative work environment.
• Opportunities for learning and career growth.
• Flexible and creative work culture.

• 4+ years of development experience and at least 1 year of smart contract developer experience in solidity
• Solid experience in delivering resilient and secure code in Solidity
• Knowledge and experience of the test-driven development
• Very good understanding of the Blockchain technologies, especially Ethereum
• Familiar with the common Smart Contract vulnerabilities
• Solid understanding about Ethereum infrastructure, e.g. like Gnosis, TheGraph

About Company

Our client delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.  

Qualifications

• Software developer with skills to develop front-end and back-end systems in Web site development.
• The candidate number has hands-on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web-based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.
• Work Experience: 6-7 Years

Requirements

•  Design and implementation of the overall web architecture.
•  “Pixel-perfect” implementation of our approved user interface.
•  Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
•  Design and deployment of our database
•  Ensuring the entire stack is designed and built for speed and scalability
•  Design and construction of our REST API
•  Integrating our front-end UI with the constructed API
•  Design and implementation of continuous integration and deployment
•  Designing Database - Expertise in databases like MySQL, other databases like MongoDB , and PostgreSQL Will be a plus.
•  Ensuring cross-platform optimization for mobile phones.
•  Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

• Writing HTML, CSS, and JavaScript. Up to the latest practices,
•  A relevant back-end programming language experience
•  Database design and management, including being up on the latest practices and associated versions
• Server management and deployment for the relevant environment
•  Familiarity with a relevant and globally supported framework

both front-end and back-end like React, and Laravel.

• Thorough understanding of user experience and possibly even product strategy
•  Experience implementing testing platforms and unit tests

GlobalShaala aims to build a decentralised learning system for children that enables garnering inspiration for learning from educators and industry leaders alike. A personalised platform that grows with the child and helps him/her to engage in experiences that unravels his/her competences and interests. 

We are building India's first platform where children of K-12 can engage in:

* Destination-based educational experiences, which involves curriculum mapped experiences at global destinations where kids can apply their learning.

* Virtual educational experiences by interacting directly with industry leaders. Children get to discuss the ‘Why?’, ‘How?’ and ‘Where?’ of current classroom topics directly with industry leaders and understand how the fundamentals they are dealing with are being used to solve problems with real world applications.

Qualifications:

- B.Sc/B.Tech in Computer Science or a related field.

- Strong coding, data structures and algorithms.

- 1+ year experience in PHP (Laravel).

- Experience or keen interest to take ownership of code deployment in Linux based servers, Docker, Jenkins.

- Hands-on experience with relational databases like MySQL, Postgres.

Responsibilities:

- Design and develop software for given requirements.

- Involvement in the full software development lifecycle within broadly defined parameters and providing software solutions keeping into consideration the software quality needs.

- Troubleshoot, test and maintain the core product software and databases to ensure strong optimisation and functionality.

- Communicate cross-functionally, collaborate with business teams, engineers to plan, own and deliver solutions on time.