telecaller

Position Summary

We are looking for enthusiastic and self-motivated Sales Executives (female candidates preferred for diversity hiring).This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.

Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.

Key Responsibilities

• Make outbound calls to potential or existing customers to promote logistics services.
• Handle inbound calls, respond to queries, and provide basic service information.
• Generate leads and record relevant customer information for follow-up.
• Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
• Maintain customer data and call records accurately in the CRM system.
• Perform regular follow-ups with leads to maintain engagement and interest.
• Share customer feedback or complaints with the relevant team for resolution.
• Learn and stay updated on logistics services, pricing, and processes.

Required Skills and Qualifications

• Education: Minimum 12th pass / HSC or Graduate in any stream
• Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
• Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
• Soft Skills:
• Excellent verbal communication
• Positive attitude and eagerness to learn
• Ability to handle rejections gracefully
• Basic understanding of customer service
• Technical Skills:
• Basic computer literacy (MS Excel, Email, Internet)
• Willingness to learn CRM software

●       Develop and plan sales & marketing strategies to grow revenues, improve coverage, better penetration and enhance competitive position.

●       Customer engagement strategies to drive loyalty and retention, control churn

●       Responsible for the revenue of the business services division for the circle.

●       Increase the subscriber base through acquisition in new accounts, as well as a deeper penetration in existing accounts

●       Set goals and targets for the Sales, Pre-sales, Support and Marketing heads and monitor the performance of the team.

●       Responsible for all customer communication in the circle for the enterprise group.

●       Responsible for designing and implementing thematic campaigns to drive business requirements.

●       Ability to connect at CXO levels and exhibit deal making capability.

●       Value proposition development for customers and stakeholders.

●       Have a Solution / Consultant mindset - Impacting customer's business.

●       Strong Customer Service orientation - driving service management as a key differentiator.

●       Formulation and delivery of an end-to-end strategic plan for a market segment.

Company description:

Klimb.io was founded by an ISB Alumni who has been solving hiring problems since 2012 and has worked with Naukri.com, Shaadi.com, and Expedia.com etc. Our foundation is based on his extensive experience and domain knowledge in Technology, Software Product Management & Recruiting.

Educational Qualifications:

Any graduation

Job Responsibilities:

• Make use of a variety of research methods to locate possible leads and target businesses that fit our product offerings and ideal customer profile. Engage in meaningful conversations with leads to understand their needs, challenges, and pain points. 
• Initiate contact with leads through emails, phone calls, social media platforms and various other lead gen platforms. Tailor messaging to highlight the benefits of our product solutions and create interest.
• Develop and execute nurturing strategies to maintain regular communication with leads over time. Provide relevant content, insights, and updates to keep them engaged and informed.
• Enter and maintain accurate lead data in Bitrix. Ensure that lead information, interactions, and activities are appropriately documented for tracking and reporting purposes.
• Collaborate closely with the marketing team to align lead generation efforts with overall sales goals and strategies. Provide feedback on lead quality and help refine targeting criteria.
• Stay up-to-date with industry trends, product updates, and best practices in lead generation. Apply new insights to refine lead generation strategies and approaches.

Skills Required:

Lead Generation , SaaS , LinkedIn , Pre-sales , Software Sales , Lead Management , Corporate Outreach

Candidate Attributes:

• Proven experience in sales for 1-2 years in SaaS industry.
• Strong knowledge of the product and its functionalities, including lead management, reporting, and data enrichment.
• Results-driven attitude with a focus on achieving and exceeding lead generation targets.
• Excellent communication skills, both written and verbal.
• Experience with using lead management tools like Linkedin Sales Navigator, Lusha and Apollo etc.

Job Description

Duties and Responsibilities:-

- Build pixel-perfect, buttery smooth UIs across both mobile platforms (iOS and Android).

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native.

- Reach out to the open-source community to encourage and help implement mission-critical software fixes- React Native moves fast and often break things.

- Maintain code and write automated tests to ensure the product is of the highest quality.

- Transition existing React web apps to React Native.

Requirements and qualifications:

- Minimum of 2 years of professional experience in React Native.

- Firm grasp of the JavaScript and TypeScript or ClojureScript language and its nuances, including ES6+ syntax

- Knowledge of functional or object-oriented programming

- Ability to write well-documented, clean Javascript code

- Rock-solid at working with third-party dependencies and debugging dependency conflicts

- Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ

- Understanding of REST APIs, the document request model, and offline storage

- Experiences with automated testing suites, like Jest or Mocha

- Should have a better knowledge of Redux

- Deep knowledge of component state management

Job Types: Full-time, Walk-In

Job Type: Walk-In
Work from office only

Mandatory Skills

• C/C++ Programming
• Linux System concepts
• Good Written and verbal communication skills
• Good problem-solving skills
• Python scripting experience
• Prior experience in Continuous Integration and Build System is a plus
• SCM tools like git, perforce etc is a plus
• Repo, Git and Gerrit tools
• Android Build system expertise
• Automation development experience with like Electric Commander, Jenkins, Hudson

• Full-Cycle Recruitment Process
• New Client References for the company

• Management- Manage full-cycle recruitment for a host of assigned searches.
• Gather Information- Understand the company and candidate requirements thoroughly.
• Process- Create and suggest the hiring process and strategies on the basis of the job description.
• Timeline- Mention the timelines for the end-to-end recruitment process to hire the right-fit candidate.
• Job Marketing- Advertise the job through different channels to get more attraction.
• Sourcing- Source candidates through different job portals and social media platforms.
• Initial Screening- Screen the candidates via phone call or video call.
• Interviews- Conduct rounds of interviews before shortlisting and submitting candidates to the clients.
• Assessments- Create and submit assessments based on each candidate’s interview.
• Co-ordination- Follow up with the client and candidates to schedule final interviews on a timely basis.
• Negotiation- Based on the client’s shortlisting, initiate negotiations with candidates and close the deal.
• Candidate Management- Once the deal is closed, follow up and maintain a good relationship with the candidates till the transition is complete.
• Client Management- keep in touch with the client for more vacancies.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Sound judgment to recognize and strive to meet client's hiring needs.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.

• Developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
• (Add any other relevant responsibilities here)