Sales Manager

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Roles & Responsibilities:

• In-depth knowledge and hands on experience on IBM FileNet (CPE) and Java/J2EE is mandatory.

• Good understanding of React JS, JavaScript, jQuery, Bootstrap, and front-end languages.

• Understand Project and detailed Scope and seek clarifications where necessary.

• Design, develop, and unit test applications / products.

• Analyze the impact due to changes in code.

• Design algorithms and flowcharts.

• Produce clean, efficient, and re-usable codes based on specifications.

• Run and automate tests to find any errors or bugs.

• Verify and deploy programs and systems.

• Configure, code and test enhancements and modifications to new and existing IBM FileNet applications.

• Proficiency in development and integration with SOAP Webservices, RESTful APIs and Microservices.

• Active Involvement in Development of Utility Job and Batch process associated with FileNet Application is a must.

• Knowledge of WebSphere Application Server, Deploying IBM FileNet, and Java/J2EE Application from lower to higher environments is essential.

• Troubleshoot issues and help define solutions to these issues.

• Displays a strong work ethic and sense of urgency.

• Part of the FileNet Development Team Engaged in active problem solving to identify technical roadblocks and implement solutions that can improve the direction of our application product.

• Key learner and timely update self-skill sets.

• Familiar with the use of code versioning tools such as Bit bucket, GIT or SVN.

• Basic Understanding of S3 Storage, IBM DB2, JIRA tool and Confluence (team workspace) will be an advantage. Education

Description

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing. Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

Responsibilities

·      Contribute in all phases of the development lifecycle

·      Write well designed, testable, efficient code

·      Ensure designs are in compliance with specifications

·      Prepare and produce releases of software components

·      Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Requirements

·      BS/MS degree in Computer Science, Engineering or a related subject

·      Proven hands-on Software Development experience

·      Proven working experience in Java development

·      Hands on experience in designing and developing applications using Java EE platforms

·      Object Oriented analysis and design using common design patterns.

·      Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)

·      Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

·      Experience in the Spring Framework

·      Experience as a Sun Certified Java Developer

·      Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)

·      Experience with test-driven development

Remote position

Full-stack developer | .NET Core + Angular

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 5+ years experience in C#
• Experience with .NET core
• Front-end web experience in Angular and CSS
• Track record of building great products
• You’ll love the idea of being a big part of a small team. Current team size is 5.
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking a Data Engineer ( Snowflake, Bigquery, Redshift) to join our team. In this role, you will be responsible for the development and maintenance of fault-tolerant pipelines, including multiple database systems.

Responsibilities:

• Collaborate with engineering teams to create REST API-based pipelines for large-scale MarTech systems, optimizing for performance and reliability.
• Develop comprehensive data quality testing procedures to ensure the integrity and accuracy of data across all pipelines.
• Build scalable dbt models and configuration files, leveraging best practices for efficient data transformation and analysis.
• Partner with lead data engineers in designing scalable data models.
• Conduct thorough debugging and root cause analysis for complex data pipeline issues, implementing effective solutions and optimizations.
• Follow and adhere to group's standards such as SLAs, code styles, and deployment processes.
• Anticipate breaking changes to implement backwards compatibility strategies regarding API schema changesAssist the team in monitoring pipeline health via observability tools and metrics.
• Participate in refactoring efforts as platform application needs evolve over time.

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of professional experience with a cloud database such as Snowflake, Bigquery, Redshift.
• +1 years of professional experience with dbt (cloud or core).
• Exposure to various data processing technologies such as OLAP and OLTP and their applications in real-world scenarios.
• Exposure to work cross-functionally with other teams such as Product, Customer Success, Platform Engineering.
• Familiarity with orchestration tools such as Dagster/Airflow.
• Familiarity with ETL/ELT tools such as dltHub/Meltano/Airbyte/Fivetran and DBT.
• High intermediate to advanced SQL skills (comfort with CTEs, window functions).
• Proficiency with Python and related libraries (e.g., pandas, sqlalchemy, psycopg2) for data manipulation, analysis, and automation.

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link:https://zrec.in/e9578?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

The Role

We are looking for an experienced Software Engineer (React Native) who will lead the development for Jackett's mobile apps. Each day you'll design, build and ship features that will directly improve teachers' lives. You will shape our product direction and technical architecture for the years to come.

You'll report directly to the CTO and partner closely with teams across product and design to build React Native apps for Android and iOS from scratch. And we'll work together to create an environment where you can grow professionally. 

Key Responsibilities:

• Own the architecture, development and implementation of our mobile app to enable the team to quickly iterate a high-quality product.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Implement pixel perfect Ul's that match the designs.
• Create our iOS and Android deployment CI/CD pipeline to ship reliable features daily.
• Engage in technical research and champion best practices for writing clean, maintainable and reusable code with clear documentation.
• Accurately estimate time and effort required to deliver high quality features.
  Required Skills/Abilities:
• 4 + years of experience as a software engineer.
• Built and shipped high-quality mobile apps (android and iOS) using React Native.
• Production-level experience with Mobile C l / C D , unit testing and automated E2E testing
• Proficiency working with RESTful APIs.  
• Ability to take extreme ownership of your work and to deal with high pressure situations in a fast paced environment and meet targets without compromising the quality of the deliverables.
• Product understanding to break down user stories into high impact features.
• Excellent organisational and communication skills, especially for a remote first work environment   

Extra Credits for:

• Knowledge of AWS cloud infrastructure - CodePipeline, Amplify, CDN etc.
• Knowledge of TypeScript.
• Knowledge of SCORM and Learning Tools Interoperability (LTI) framework
• Experience of React Native development at an early stage EdTech startup