SEO Intern

Responsibilities:

• Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
• Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
• Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
• Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
• Maintain accurate and detailed records of all interactions with clients in the CRM system.
• Follow-up with the prospects before the scheduled meeting and get them to join the call.
• Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
• Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
• Provide feedback to the marketing and product development teams based on clients' insights and needs.
• Continuously strive to improve sales techniques, product knowledge, and objection-handling skills. 

We are looking for a Customer Care Specialist who will be entrusted the following responsibilities

*Handle Customers Inbound And Outbound Calls.

* Solving day to day queries of parents and school admin .

* Explaining them About Products / Offers / Services as and when required

*Creating social media posts/contents and will be an integral part of the Digital Marketing team

Will be posted in a premiere school in Gurgaon who happens to be our client.

Qualifications : Graduate

Excellent English communication skills Verbal and Written

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

SENIOR SOFTWARE DEVELOPER (BACKEND DEVELOPMENT):

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade web applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities
• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for
architectural review

Requirements
• BS/MS degree in Computer Science, Engineering or a related subject from renowned (IITs, NITs, BITS etc) colleges
• Excellent aptitude, algorithmic and puzzle solving skills
• Proven hands-on Software Development experience
• Proven working experience of 2+ years in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, Multi-Threading etc)
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT,
Spring MVC)
• Experience with agile development

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai

Job description:

Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.

This position is for a technology leader in Affiliate Marketing Technology group for attribution team. This team owns business critical systems that are responsible for attributing traffic to marketing channels and thrives on innovation to provide rich analytics to its internal and external customers. As a leader on the team, you will be responsible for tier1 critical systems, guide your team through the design, development, testing, and deployment of a range of products involving big data processing and dealing with near real time SLAs. You will have to deal with challenges of high availability (five 9s) guarantee, low latency and high throughput. In addition, you will build and manage roadmaps for software teams, developing cutting edge experiences. You will have sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design, architecture, and you innovate relentlessly on behalf of our customers.

This position offers the opportunity to collaborate with our business teams across the world and other tech teams in Bangalore as we raise the bar in delivering innovation.

Primary responsibilities: 

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics 
• Work with business leaders and product managers to define product requirements. 
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments 
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner 
• Build and maintain world-class customer experience and operational excellence for your deliverables 
• Hire, manage, mentor and grow a high performance team of Software Engineers

Basic Qualifications:

• Bachelors/Masters degree in Computer Science or related field
• 10+ years professional experience in software development management
• Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc 
• Ability to solve complex technical problems and design robust, scalable solutions
• Ability to think critically and actively contribute to strategic choices.
• 3+ years experience in managing development teams working on multiple simultaneous projects.
• 3+ years experience in managing large scale software development teams following Agile development processes. 
• Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
• Proven leadership and teamwork skills
• Excellent verbal and written communication skills in both technical and non-technical discussions.

Preferred Qualifications: 

• Deep, hands-on technical expertise in high scale, service-oriented architectures
• Exposure to Elastic Map Reduce and Machine Learning programs. 
• Ability to handle multiple competing priorities in a fast-paced environment
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
• Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
• Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
• Strong business and technical vision
• Good understanding of web services