VMC Operator

Sales and Marketing - chiller sales - chiller manufacturing company

Experience : 1-10 years

Location : Andheri,Mumbai

Requirements

• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, Javascript (React.js), XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• 8 - 10 years of overall experience including 3+ years in mentoring & leading a high-performance team
• Experience developing desktop and mobile applications
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Have a strong understanding and appreciation for design first thinking and quality of user experience
• Be well-versed in sprint estimation, planning, tracking, change management and delivery, with prior experience of Agile-based development environments
• Strong command on vanilla/core JavaScript
• Knowledge of UI optimisations and performance.
• Deeper understanding of Chrome Dev Tools. Should understand the nuances of the timeline for perf monitoring.
• Deeper understanding of network layer, HTTP, HTTPS, cookies, local storage.
• Good communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Strong technical aptitude and a good knowledge of CSS fundamentals

Enterprise Data Architect - Dataeconomy (25+ Years Experience)

About Dataeconomy:

Dataeconomy is a rapidly growing company at the forefront of Information Technology. We are driven by data and committed to using it to make better decisions, improve our products, and deliver exceptional value to our customers.

Job Summary:

Dataeconomy seeks a seasoned and strategic Enterprise Data Architect to lead the company's data transformation journey. With 25+ years of experience in data architecture and leadership, you will be pivotal in shaping our data infrastructure, governance, and culture. You will leverage your extensive expertise to build a foundation for future growth and innovation, ensuring our data assets are aligned with business objectives and drive measurable value.

Responsibilities:

Strategic Vision and Leadership:

Lead the creation and execution of a long-term data strategy aligned with the company's overall vision and goals.

Champion a data-driven culture across the organization, fostering cross-functional collaboration and data literacy.

Advise senior leadership on strategic data initiatives and their impact on business performance.

Architecture and Modernization:

Evaluate and modernize the existing data architecture, recommending and implementing innovative solutions.

Design and implement a scalable data lake/warehouse architecture for future growth.

Advocate for and adopt cutting-edge data technologies and best practices.

ETL Tool Experience (8+ years):

Extensive experience in designing, developing, and implementing ETL (Extract, Transform, Load) processes using industry-standard tools such as Informatica PowerCenter, IBM DataStage, Microsoft SSIS, or open-source options like Apache Airflow.

Proven ability to build and maintain complex data pipelines that integrate data from diverse sources, transform it into usable formats, and load it into target systems.

Deep understanding of data quality and cleansing techniques to ensure the accuracy and consistency of data across the organization.

Data Governance and Quality:

Establish and enforce a comprehensive data governance framework ensuring data integrity, consistency, and security.

Develop and implement data quality standards and processes for continuous data improvement.

Oversee the implementation of master data management and data lineage initiatives.

Collaboration and Mentorship:

Mentor and guide data teams, including architects, engineers, and analysts, on data architecture principles and best practices.

Foster a collaborative environment where data insights are readily shared and acted upon across the organization.

Build strong relationships with business stakeholders to understand and translate their data needs into actionable solutions.

Qualifications:

Education: master’s degree in computer science, Information Systems, or related field; Ph.D. preferred.

Experience: 25+ years of experience in data architecture and design, with 10+ years in a leadership role.

Technical Skills:

Deep understanding of TOGAF, AWS, MDM, EDW, Hadoop ecosystem (MapReduce, Hive, HBase, Pig, Flume, Scoop), cloud data platforms (Azure Synapse, Google Big Query), modern data pipelines, streaming analytics, data governance frameworks.

Proficiency in programming languages (Java, Python, SQL), scripting languages (Bash, Python), data modelling tools (ER diagramming software), and BI tools.

Extensive expertise in ETL tools (Informatica PowerCenter, IBM DataStage, Microsoft SSIS, Apache Airflow)

Familiarity with emerging data technologies (AI/ML, blockchain), data security and compliance frameworks.

Soft Skills:

Outstanding communication, collaboration, and leadership skills.

Strategic thinking and problem-solving abilities with a focus on delivering impactful solutions.

Strong analytical and critical thinking skills.

Ability to influence and inspire teams to achieve goals.

Job Details:

 Generate potential client leads by contacting investors and wealth professionals that have communicated interest in evaluating MProfit’s products

 Follow up with potential client leads as a point-of-contact to address their requirements, schedule online demos and provide assistance to help them evaluate MProfit products seamlessly

 Follow up with new clients to ensure a smooth post-sales client onboarding experience

 Follow up with existing clients regarding client feedback, subscription renewals and issue resolution

 Work with MProfit Support Team regarding assignment of client support requests and communication of client feedback

Job Requirements:

 Candidate with 0-2 years of experience

 Excellent verbal and written communication.

 Fluency in English and Hindi; knowledge of other languages is a plus

 Graduate with excellent academic results with good logical thinking

 Proficiency with Microsoft Office products such as Excel and Word

 Knowledge of multiple languages is an added advantage

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

Job Description

Primary Skills

• Server Side (Java) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Design knowledge/experience of cloud-based web application. Familiarity with software design representation tools like astah, visio etc.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 Security Group, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Understanding business requirements w.r.t UI/UX.
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.
• Knowledge on Docker containerization.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analyzecustomers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Secondary SKills

• Scripting using Python
• Good to have knowledge of identity management
• UI/UX
• Knowledge of ReactJS/typescript/bootstrap
• Understanding business usecases w.r.t UI/UX
• Fixing issues wrt to integration on cloud(front end/back end/system/services APIs)