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Vasudha Foods logo
Customer Care Executive
Vasudha Foods
Customer Care Executive
Vasudha Foods's logo

Customer Care Executive

at Vasudha Foods

Agency job
1 - 2 yrs
₹3L - ₹3.6L / yr
Hyderabad
Skills
Communication Skills
Telesales
Problem solving

As a Customer Care Executive, you are the voice of Vasudha Foods. You will ensure that every customer seeking our Sattvic and millet-based products receives a warm, helpful, and seamless experience.


Responsibilities

  • Support: Handle inquiries regarding product ingredients (Sattvic/No Onion-No Garlic), shipping timelines, and availability.
  • Resolution: Address and resolve customer complaints regarding delivery delays or product issues with empathy.
  • Guidance: Assist customers in choosing the right meal packs based on their dietary preferences (e.g., Upvas or Festive packs).
  • Coordination: Liaise with the logistics team to track shipments and provide real-time updates to customers.


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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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