Application support

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.

Software Development Engineer

What you'll do

Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.

Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.

Work with APIs every day: connect systems, move data, make tools talk to each other.

Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.

Resolve client tickets and bugs fast. Keep their systems and data healthy.

Write things down: clear docs, clear updates, clear commit history.

What we're looking for

2–5 years shipping software that works and being able to read it, debug it, and stand behind it.

Strong with REST APIs and integrations between systems.

Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.

You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.

Self-driven. You'll often be the only engineer on a problem.

Why you'll love this role

Full ownership from first call to delivery you run projects, not just a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

About GoSuper EdTech

At GoSuper EdTech, we are a team of passionate innovators dedicated to reshaping the education sector through cutting-edge technology.

Our mission is to make high-quality education accessible, efficient, and impactful for everyone. With a global footprint and a deep understanding of local needs, we bridge traditional education with modern, AI-driven solutions.

We're building a new kind of learning platform — where community, AI, and SaaS intersect to create scalable, personalized experiences for millions of learners.

If you're driven by high-impact challenges, product ownership, and meaningful work, GoSuper offers a front-row seat to the future of education technology.

Role Overview

We are looking for a Scrum Master with 6 months to 1 year of experience who can support our product, engineering, design, QA, and business teams in planning, tracking, and delivering work efficiently.

This role is open for both full-time and part-time candidates. The ideal candidate should have a basic understanding of Agile and Scrum practices, strong coordination skills, and the ability to keep teams organized and aligned.

At GoSuper EdTech, we use Zoho products for project management, sprint tracking, task management, bug tracking, documentation, and team collaboration, similar to how other companies use Jira. The Scrum Master will be expected to work with tools such as Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, and related Zoho products.

This role is ideal for someone who is organized, detail-oriented, proactive, and interested in building a career in Agile project management, product coordination, and SaaS product delivery.

What You’ll Do

• Facilitate daily standups, sprint planning, sprint reviews, retrospectives, and team coordination meetings.
• Support product and engineering teams in planning, organizing, and tracking sprint activities.
• Create, update, assign, and monitor tasks using Zoho project management tools.
• Maintain sprint boards, task lists, milestones, timelines, bug trackers, and project dashboards in Zoho.
• Track feature progress, bugs, blockers, dependencies, pending tasks, and delivery risks.
• Coordinate with product managers, developers, designers, QA teams, and business stakeholders to ensure clarity on tasks and priorities.
• Help teams follow Agile and Scrum practices in a practical, startup-friendly way.
• Assist in backlog grooming, sprint preparation, task prioritization, and release coordination.
• Prepare meeting notes, sprint updates, progress summaries, action-item trackers, and weekly reports.
• Follow up with team members to ensure tasks are updated and deadlines are visible.
• Identify delays, blockers, and risks, and escalate them to the right stakeholders when required.
• Support documentation using Zoho WorkDrive, Zoho Writer, Zoho Sheet, or similar tools.
• Help maintain transparency across teams by keeping project information updated and organized.
• Contribute to improving internal workflows, sprint discipline, reporting habits, and team communication.

What We’re Looking For

• 6 months to 1 year of experience as a Scrum Master, Project Coordinator, Agile Coordinator, Product Coordinator, Business Analyst, or similar role.
• Basic understanding of Agile, Scrum, sprint planning, and software development workflows.
• Familiarity with Scrum ceremonies such as daily standups, sprint planning, sprint reviews, and retrospectives.
• Hands-on experience or willingness to work with Zoho products for task tracking and project management.
• Ability to use tools similar to Jira, especially Zoho Sprints, Zoho Projects, Zoho BugTracker, or related platforms.
• Good understanding of task status, priority, ownership, deadlines, blockers, bugs, and dependencies.
• Strong communication, coordination, and follow-up skills.
• Ability to work with developers, designers, QA, product managers, and business stakeholders.
• Good documentation and meeting management skills.
• Basic understanding of the software development life cycle.
• Strong attention to detail and ability to keep project information organized.
• Ability to manage multiple tasks, meetings, and timelines.
• Problem-solving mindset and willingness to take ownership of project coordination.
• Comfortable working in a fast-paced startup environment.

Full-Time Responsibilities

• For full-time candidates, the role will involve deeper ownership of sprint operations, daily team coordination, project tracking, reporting, and cross-functional delivery support.
• Full-time Scrum Masters will be expected to work closely with teams throughout the day, maintain project dashboards, follow up on blockers, coordinate releases, and support multiple product or engineering workflows.

Part-Time Responsibilities

• For part-time candidates, the role will focus on structured sprint support, task tracking, meeting coordination, blocker follow-ups, reporting, and documentation.
• Part-time Scrum Masters should be available for key meetings such as daily standups, sprint planning, sprint reviews, retrospectives, and important coordination calls. The role requires disciplined follow-up and timely updates even within limited working hours.

Nice to Have

• Scrum Master certification or Agile training.
• Experience using Zoho Sprints, Zoho Projects, Zoho BugTracker, Zoho Cliq, Zoho WorkDrive, Zoho Sheet, or Zoho Analytics.
• Experience working with software development, SaaS, EdTech, or AI-based product teams.
• Basic understanding of UI/UX, QA testing, development cycles, bug tracking, and release workflows.
• Experience preparing sprint reports, project dashboards, weekly updates, or milestone reports.
• Familiarity with tools such as GitHub Projects, Notion, Google Workspace, Slack, ClickUp, Trello, Asana, or similar platforms.
• Prior internship, freelance, or academic project experience in Agile project management or product coordination.
• Experience supporting remote or hybrid teams.
• Interest in product management, technology operations, startup execution, and SaaS delivery.

What You’ll Gain

• Hands-on experience managing real SaaS and EdTech product workflows in a startup environment.
• Practical exposure to Agile, Scrum, sprint planning, backlog management, and release coordination.
• Experience working with Zoho-based project management systems similar to Jira.
• Mentorship from product, engineering, and business leaders.
• Opportunity to work closely with cross-functional teams and understand complete product development cycles.
• Learning opportunities in SaaS, AI, EdTech, project management, and product operations.
• Exposure to real business problems, live users, and high-impact product delivery.
• A feedback-driven environment that encourages ownership, learning, and continuous improvement.
• Access to Cult Elite and Cult Play Pass, offering wellness and lifestyle benefits to keep you energized and inspired.

Compensation

• Competitive compensation based on role type, availability, experience, skillset, and contribution.
• For full-time candidates, the package may include fixed compensation, performance-based bonuses, and equity participation through ESOPs.
• For part-time candidates, compensation will be structured based on working hours, responsibilities, and project involvement.

Benefits

• Flexible remote work options with occasional Bengaluru office meetups.
• Opportunity to work with product, engineering, design, QA, and business teams.
• Hands-on exposure to Zoho-based project management workflows.
• Learning and development support to help you grow in Agile, Scrum, product coordination, and project management.
• Health and wellness perks, including Cult Elite membership and Cult Play Pass, based on eligibility.
• Fast, feedback-driven culture with mentorship from experienced leaders.
• Opportunity to contribute to the future of education technology.

We are looking for a Scrum master who is eager to build a career in the scrum & project management. To apply, click "Apply Now" button in https://gosuperedtech.com/career/scrum-master