50+ Technical Writing Jobs in India
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Experience- 4-7 Years
- Specializing in tech presentations
- Create visually appealing and informative slides
- Break down complicated concepts into simpler terms and use visuals to illustrate points.
- Use storytelling techniques to keep the audience interested and involved.
- Adjust the level of detail of the presentation to suit different audiences
- Responsibilities:
- Conduct thorough research on industry-related topics and stay up to date with the latest trends and best practices.
- Develop and implement content strategies to drive brand awareness, lead generation, and customer engagement.
- Collaborate with cross-functional teams, including marketing, design, and development, to ensure content alignment with brand guidelines and business objectives.
- Optimize content for search engines (SEO) to improve organic visibility and drive traffic to our website.
Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, Micro- Loans, Nano-Loans and other Unsecured Loans.
We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.
Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; with our Development Center based out of Gurugram, India.
Key Responsibilities :
1. Develop high-quality, engaging content for various platforms, including blog posts, white papers, case studies, and social media.
2. Research and stay up-to-date with industry trends, emerging technologies, and best practices in collections and smart device ecosystems.
3. Craft persuasive copy for marketing materials, product descriptions, and sales collateral.
4. Collaborate with internal subject matter experts to ensure technical accuracy and relevance of content.
5. Adapt writing style and tone to suit different target personas and communication channels.
6. Create content that aligns with SEO best practices to improve organic search visibility.
7. Develop and maintain a consistent brand voice across all content.
8. Edit and proofread content to ensure error-free, polished final products.
9. Manage multiple writing projects simultaneously, meeting deadlines and quality standards.
10. Analyse content performance metrics and use insights to optimize future content strategies.
11. Manage the content strategy and editorial planning.
Key Requirements :
1 Bachelor's degree in English, Journalism, Marketing, or a related field.
2. 3+ years of experience in content writing, preferably in the B2B technology, finance, or telecommunications sectors.
3. Exceptional writing and editing skills with a strong command of English grammar and style.
4. Ability to explain complex technical concepts in clear, accessible language.
5.Familiarity with SEO best practices and content optimization techniques.
6.Strong research skills and ability to quickly grasp and communicate technical subject matter.
7. Excellent time management and organizational skills.
8.Proficiency in using content management systems and collaborative writing tools.
Job Title: Technical Writer
Exp Level – 5 to 8 years
Location – Pune
Availability – Immediate
Job Summary: The Technical Content Writer will be responsible for creating, writing, and managing a variety of technical content, including but not limited to user manuals, product documentation, white papers, technical blogs, and case studies. This role requires an overall good understanding of technical concepts and the ability to communicate them effectively to both technical and non-technical audiences.
Key Responsibilities:
Content Creation
- Develop clear, concise, and accurate technical content for a range of documents such as product specification, use cases, technical blogs, release notes etc.
- Produce high-quality content for blogs, articles, white papers, and case studies that convey technical information in an engaging and accessible manner.
Research and Analysis
- Collaborate with engineering, product management, and other subject matter experts to gather and validate technical information.
- Research industry trends, emerging technologies, and competitive products to ensure content is relevant and up-to-date.
Content Management
- Maintain and update existing documentation and content to reflect changes in products, technologies, and company policies.
- Manage content repositories and ensure all materials are organized, version-controlled, and accessible.
Editing and proofreading
- Review and edit content for accuracy, clarity, consistency, and adherence to style guides.
- Ensure all content is free of errors and meets the company’s quality standards.
Audience Engagement
- Tailor content to address the needs and preferences of different audiences, including technical users, decision-makers, and non-technical stakeholders.
- Create and manage content that drives engagement, improves user experience, and supports customer education.
Collaboration
- Work closely with cross-functional teams to understand project requirements and deliver content that aligns with business objectives.
- Participate in content strategy discussions and contribute ideas for improving content delivery and effectiveness.
Qualifications
Education: Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
Experience: 5-8 years of experience in technical writing or content creation in the technology/IT/Software product development areas.
Skills
- Strong technical writing skills with the ability to simplify complex information.
- Excellent research, analytical, and problem-solving skills.
- Ability to work independently and manage multiple projects with varying deadlines.
- Strong attention to detail and commitment to producing high-quality content.
at StepSecurity
About the Company:
StepSecurity provides an industry-leading CI/CD security platform, trusted by over 4,000 open-source repositories, including those from Google, Microsoft, Amazon, and DataDog. Several enterprise customers also rely on StepSecurity to secure their CI/CD pipelines and infrastructure.
About the Role:
A key part of this role is to reach all relevant security and DevOps engineers and make them aware of StepSecurity and our value prop. Creating in depth tutorials on using the product (which can be fairly technical) and writing blogs about different aspects of CI/CD security will be few of the key things you will be working on. For context, checkout our current blogs here https://www.stepsecurity.io/blogs
We believe creating content which people care about is fundamentally about telling good stories. Stories of what we stand for as a company, where StepSecurity stands as a product, how users can benefit from it, how we build the product. Everything is a story waiting to be told.
What Will You Be Doing?
- Collaborate with the founders to build a content strategy supporting both open-source and enterprise StepSecurity customers.
- Create blog articles/tutorials covering product features and usage.
- Develop SEO-optimized content to capture Google traffic.
- Maintain StepSecurity’s technical documentation: https://docs.stepsecurity.io/
- Update READMEs for StepSecurity’s open-source repositories.
- Create video tutorials or documentation addressing common user issues.
- Organize and drive StepSecurity webinars.
- Identify content gaps and produce material to address them.
- Draft conference proposals.
- Work closely with founders to boost engagement with open-source and enterprise customers.
Possible Content Types
- Blog posts
- Technical documentation
- Case studies on how our current users are utilizing StepSecurity
- Tutorials to explain how users can achieve specific use cases
Who Would Be a Good Fit?
- 2+ years working as a Software developer or security engineer and has interest in explaining deep technical concepts in simple language.
- Hands-on experience using and developing content for Dev tools or enterprise cybersecurity products.
- Knowledge of CI/CD, security, and DevOps are required.
- Passion for technical marketing, dev advocacy or product management
- A flair for writing and growth mindset
About the Interview
Our process involves a short initial exploratory chat, followed by 2 to 3 interviews/discussions. The aim is for both sides to learn more about each other. The process includes:
- A written assignment where you will be asked to write a tutorial on a technical topic.
- A discussion over a call with the founders.
Elightwalk is looking for a Content Writer to join our team.
Location: Ahmedabad
Experience: (1-2 Years)
Requirements:
- At least a year of experience in copywriting and content writing. Must have relevant experience in the IT industry and relevant technical knowledge.
- Knowledge and understanding of communicating with the audience and creating brand identity.
- Should be able to create content for blog posts, social media posts, online descriptions, user manuals, etc., for in-house as well as customer needs.
- Fluent in English with proper soft skills and marketing psychology.
- Coming up with new ideas to create content that can connect with the audience, coming up with topics/subjects.
- Must have a passion for marketing and can also lead digital campaigns when given responsibilities.
- Should have a basic understanding of Content planning, scheduling, SEO, SMO, graphic content, and how they all play together.
Benefits:-
- 5 Working Days a Week
- Training Sessions & Monthly Events
- Hybrid Working
- Employee First Policy
- Dedicated Pantry Area
- Unparalleled Career Growth Opportunity
- Birthday & Work Anniversary Celebration
- Flexible Timings
Kindly share your resume at you can directly apply on our website https://www.elightwalk.com/career
Eridium Digital is a Digital Marketing company, we help brands - see, shape, and act on opportunities. Driven by insights and data we decipher the consumer intent, delivering sophisticated Integrated brand presence and targeted campaigns across Search, Social, AI driven Display in sync with Marketing Technologies. We help brands to enhance their value across reputation, reach, and interest.
As a Content Writer for Eridium Digital, you will create various forms of content for our clients ranging from IT, healthcare, finance to NGOs, and many more. Follow editorial guidelines, play with words, and let your content reflect the right value of products and services. Researching before writing is a key procedure to follow.
Responsibilities:
- Create metadata for clients.
- Experience in reutilizing the content and creating new content for Technical and B2B Content Writing.
- Conduct in-depth research on industry-related topics to develop original content.
- Create Q and A with keywords for Quora, Reddit, Web 2.0, etc.,
- Develop blogs, articles, website content, etc. with suggested keywords.
- Create compelling pieces with information and keywords to enhance search engine visibility.
- Create Ad campaign content for clients.
- Suggest blog topics based on keywords for clients.
Requirements:
- Minimum experience of 2-3 years in Content Writing.
- Prior experience with B2B, tech companies, and content marketing.
- Prior content writing experience.
- Working knowledge of SEO and Technical content writing.
- The ability to work in a fast-paced environment.
- The ability to handle multiple projects concurrently.
- Effective communication skills.
Please fill out the form below to apply:
Dear Applicants,
We are looking for a spontaneous Business Development Manager with minimum 5 year of experience who is passionate about technology to oversee our brand’s presence. You should be able to approach and acquire new clients. Besides, you should also be able to maintain long-term business relations with the existing clients.
Job Description
We are currently seeking a dynamic and results-oriented business Development Executive to join our company. As the business Development manager, you will be responsible for driving sales growth and expanding our customer base in the cybersecurity industry.
Responsibilities
- Pitch to a variety of stakeholders – Advisory Board Members, CEO, CTO, IT Managers, Information Security Heads, CISO.
- Develop and execute sales strategies to achieve company targets and objectives.
- Identify and engage with potential clients, including business owners, managers, and decision-makers, to understand their cybersecurity needs and present our solutions.
- Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
- Lead the entire sales process, from prospecting and lead generation to contract negotiation and closing deals.
- Collaborate with cross-functional teams, including cybersecurity professionals and technical experts, to develop and deliver compelling sales presentations and proposals.
- Stay up-to-date with industry trends, competitor activities, and emerging technologies in the cybersecurity space.
- Track sales activities, pipeline, and performance metrics, providing regular reports to the management team.
- Continuously improve sales processes and identify opportunities for business growth.
- Represent the company at industry conferences, trade shows, and networking events to showcase our services and establish new business relationships.
Candidate Skills
- Proven track record of achieving sales targets and driving revenue growth in the
- cybersecurity or IT industry.
- Strong understanding of cybersecurity principles and trends, with the ability to effectively communicate technical concepts to non-technical clients.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Self-motivated and goal-oriented, with a proactive approach to identifying and pursuing new business opportunities.
- Ability to work independently and as part of a team, with strong organizational and time management skills.
- Prior experience in selling cybersecurity training and services is highly desirable.
- Bachelor’s degree in business, marketing, or a related field is preferred.
Qualifications
- Candidate must have a degree in the field of business administration.
- Any vendor natural business development training and certification will be preferred.
Benefits
- Lead a high-performing sales team, shaping strategies, and driving revenue growth.
- Represent cutting-edge IT products and solutions, staying at the forefront of industry
- trends.
- Opportunities for career advancement within the organization as you demonstrate success.
- Opportunities to build a strong professional network in the IT industry through Conferences, events, and meetings.
Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL’s Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com
Job Description
The B2B Content Marketer will be responsible for creating, managing, and optimizing content that engages and educates our target audience of IT professionals. The role will include writing for various formats such as sales copy, social media, product documentation, long-form blog posts, and whitepapers. Additionally, the candidate will review and ensure the quality of content generated by external agencies and internal teams. This is a fantastic opportunity for someone eager to broaden their marketing knowledge and contribute to end-to-end campaigns that drive business growth.
Key Responsibilities:
- Write and develop content tailored to the needs and challenges of IT administrators and IT managers/directors in the B2B SaaS industry, with a focus on backup and recovery solutions.
- Develop content strategies aligned with customer personas, journey stages, and business objectives.
- Create high-quality content for multiple platforms including sales materials, social media, blogs, whitepapers, product documentation, and newsletters.
- Work with marketing and growth teams to distribute and promote content across various channels, including email, social media, and paid platforms.
- Manage and maintain a content calendar to ensure timely delivery of content aligned with marketing campaigns and business goals.
- Work with team members to develop and distribute compelling content that drives engagement and supports the customer journey.
- Collaborate with cross-functional teams (sales, product, customer success) to ensure content alignment with business goals and customer pain points.
- Work closely with sales, product, and dev teams to ensure content addresses key customer pain points and sales objectives.
- Review, edit, and perform quality assurance on content created by 3rd-party agencies and peers to ensure consistency in tone, voice, and accuracy.
- Repurpose and adapt content for different channels and formats to maximize visibility and engagement.
- Assist in the planning, creation, and execution of holistic content marketing campaigns.
- Leverage automation tools to personalize content at scale and streamline content distribution.
- Track and analyze content performance metrics, ensuring content is aligned with KPIs and business objectives.
- Track, analyze, and report on key content performance metrics, including engagement, leads, and conversion rates.
- Maintain a deep understanding of our products, services, and the competitive landscape.
- Create compelling case studies and customer success stories that demonstrate the effectiveness of our solutions.
- Stay updated with industry trends and best practices to continuously improve content strategy and execution.
Note from the Team:
At our core, we’re a tight-knit Marketing Team that’s passionate about what we do. We believe in the power of collaboration, creativity, and the impact great content can have on driving meaningful change. As a growing team, each of us wears many hats, but that’s part of the fun—we get to make a real difference every day, and we’re all in it together.
You’ll be working alongside people who truly care about the work they do and the people they do it with. One thing we strongly believe in is ownership. We don’t believe in pushing people to do their jobs—we trust you to take charge of your work, bring your ideas to the table, and own the outcomes. Autonomy is key here, and with that freedom comes the opportunity to make a real impact. If you love taking initiative and thrive when you have the space to create and lead, this is the place for you.
We’re excited about bringing someone on board who’s just as passionate as we are—someone who’s ready to make an impact, learn, and grow with us. If you love a challenge, thrive in a collaborative environment, and want to help shape something meaningful, we’d love to hear from you!
Qualifications
Requirements:
- 3-5 years of experience in content marketing or a related field, ideally within the B2B SaaS space.
- Strong interest and understanding of technical concepts, particularly in backup and recovery, data resiliency, and IT infrastructure.
- Proven experience writing for a technical audience, such as IT administrators, managers, and directors.
- Excellent writing, editing, and communication skills, with a keen eye for detail.
- Ability to work independently and manage multiple projects with tight deadlines.
- Familiarity with content marketing tools and platforms (e.g., WordPress, HubSpot, SEMrush, etc.).
- Experience working with external marketing agencies and performing content quality assurance is a plus.
- Strong analytical skills with the ability to measure content performance and suggest improvements.
- Eagerness to learn and gain a holistic view of marketing, including campaign building, performance tracking, and benchmarking.
Preferred Qualifications:
- Experience in the backup and recovery space or IT infrastructure marketing.
- Strong analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
- Familiarity with SEO best practices, Google Analytics, Atlassian (Jira/Confluence), and CRM tools.
Academic Qualification
B.Tech/B.Sc/MSc in Electronics only
Job Description / Responsibilities
1. Thorough knowledge in MS office tools
2. Knowledge in technical content writing
3. Domain knowledge in Electronics and Communications Systems is an added advantage
We are looking for a Content Writer to produce high-quality documentation that contributes to the overall success of our products and Services. You will join a team of talented marketers who work collaboratively with technology experts.
Responsibilities:-
· Work with internal teams to obtain an in-depth understanding of the product and services.
· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
· Write easy-to-understand user interface text, online help, and guides for services.
· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Requirements & Skill:-
· Proven working experience in Content writing, Article writing, blog writing, and post description.
· Ability to deliver high-quality documentation paying attention to detail
· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
· Excellent written skills in English
· Strong working knowledge of Microsoft Office
Big Picture (The Opportunity) :
You will be responsible for the creation and maintenance of best in class demonstration packages. Owning a library of vision setting demonstrations whilst also supporting the regional sales teams to tailor these demonstrations to customer opportunities. Empowering the sales teams with assets that are driven by business value and supported by industry data and customer use cases. Through the development of these high-value demonstration deliverables, this role will help the team to approach through the alignment of content with buyer expectations, priorities, and preferences.
What do we want from you ? (Our Expectations) :
We are looking for a high-performing Pre Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. An ability to operate effectively as a member of a dynamic team within a matrixed organisation.
What are you required to do ? (Your Responsibilities)
- Develop knowledge of Agami’s software portfolio to a level that allows you to build, configure, document,and customize demonstration environments and associated deliverables – scripts, setup guides and videos.
- Implement latest demonstrations in Customer Experience Centers globally, and upskill local resources on how to maintain and demo the systems.
- Ability to adapt and learn new software along with industry processes and best practices to align with new business and demo requirements.
- Participate in, contribute to and lead multiple concurrent demonstration building efforts, leveraging the team wherever possible.
- Support and maintain both cloud and on-premise demonstration environments, supporting the wider presales when they reach out for technical demo support.
- Explore new ways of effectively communicating Agami value, internally and externally, and using cutting-edge digital solutions.
- Review, refine and enhance demonstrations produced by other teams, with the objective of ensuring that everything we produce is templatized, high quality and is focused on our audiences and markets.
- Operate independently based on high-level work descriptions. Prioritizing activities based on schedule and deadlines.
- Work closely with the sales team in the area of product fitment and delivery expectations
- Advice on RFP/Proposal bidding decisions based on technical compliance
- Deliver Presentations and Demos of Products to both technical and non-technical customers
- Empower sales teams with in-depth product and business knowledge
- Work with the product development teams to capture new customer requirements and develop and expand the product portfolio
- Work with the post-sales/ Project implementation team in handing over any pre-sales efforts
- Represent the company in a professional manner and build good relationships with clients to the company’s benefit
- Keeping abreast of market trends and product & competitor landscapes.
Qualifications:
- 2+ years experience in the Technology industry and/or hands-on working experience in SAAS products
- Excellent presentation and communication skills
- Should have excellent English communication skills (both written & verbal)
- General application and technology knowledge
- Integrates seamlessly in project teams and takes an active expert role
- Creates concise, clear documentation in support of projects.
- Fulfills expert role in external or internal project teams
- Project Management skills
- Skilled in crafting feedback and delivering enablement and training
- Expert MS PowerPoint and MS Word skills
- A flexible attitude and an ability to produce excellent work with minimal guidance
Job Description :
We are looking for a Technical Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy.
Responsibilities and Duties:
Write, edit and publish content for websites, blogs, videos, social media posts/campaigns, email campaigns, podcasts, e-books, whitepapers, and more.
Create content that motivates, inspires, educates, informs, sells, and simply, provides information, across a wide variety of digital platforms
Work closely with the digital marketing team to produce content that generates results
Use your editing & content management to publish and edit content across various digital platforms.
Use your knowledge of SEO and content development to create digital content that helps us get found via search engines, and showcases our company as a leader within the industry.
Become an influencer who makes an impact on the company and within the industry through the production of digital content.
Audit existing content and suggest/implement changes to improve content reception.
Required Experience, Skills and Qualifications:
UG degree in English or relevant qualification.
Technical writing experience preferred. Some exposure to technology and programming
Ability to generate fresh ideas and content for our readership/viewership to consume.
Portfolio of published articles.
Excellent writing, editing, proofreading and communication skills in English.
Ability to meet deadlines with quality.
Educational Qualifications :
UG degree in English or relevant qualification.
1. Sr. Technical Writer/ Product Documentation Position
Job Description
We’re searching for an experienced technical writer to join our team and help take our client-focused services to new
heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex
information and document in simple terms.
Skills and Qualifications
Bachelor’s degree in B.E/ B.Tech/ BCA.
6-7 years industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences. Must have
experience in MSTP standards.
Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API
technical reference guides.
Superior written and verbal communication skills, with a keen eye for detail.
Experience working with engineering to improve user experience: design, UI, and help refine content and
create visuals and diagrams for technical support content.
Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
Firm understanding of the Document development life cycle (DDLC)
Good to have Certification through the Society for Technical Communicators (STC)
Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,
Design Center or other Contemporary tools to create documentation.
Good to have experience in understanding and writing API documentation in specialized tools like
Swagger (Open API 3.0) or Postman for SOAP & REST APIs.
Objectives:
Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to translate complex product information into simple,
polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets
our users up for success.
Ability to improve search results using SEO techniques in Technical writing.
Evaluate current content and develop innovative approaches for improvement.
Research, outline, write and edit content, working closely across product portfolios and solutions to
understand requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure
manuals, technical specifications, and process documentation.
Work with development and support leads to identify all documentation repositories, revise and edit, and
determine the best solution for data compilation and centralized storage.
Research, create, and maintain information architecture templates that uphold organizational and legal
standards, and allow for easy data migration.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice
across all documentation.
Job Description:
We are seeking a talented and experienced B2B SaaS SEO Content Writer to join our team. In this role, you will play a critical part in creating engaging and high-quality content for our SaaS (Software as a Service) business, targeting a B2B audience. Your primary focus will be on creating content that is optimized for search engines and designed to attract and engage potential customers.
Responsibilities:
- Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
- SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
- Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
- Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
- Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
- Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.
Qualifications:
- Experience/ knowledge in B2B SaaS content writing with a focus on SEO optimization.
- Exceptional writing and editing skills, crafting engaging and informative content.
- A strong understanding of SEO principles, keyword research, and on-page optimization.
- Familiarity with B2B SaaS and authoritative writing on related topics.
- Strong research skills to gather data, statistics, and insights to support your content.
- Track record producing content driving organic traffic, engagement, and conversion.
- Collaborative skills, meeting deadlines in a fast-paced, cross-functional setting.
- Proficiency with SEO and content marketing tools (SEMrush, Ahrefs, Google Analytics).
A portfolio of previous work showcasing your B2B SaaS and SEO content writing skills.
- Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
- SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
- Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
- Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
- Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
- Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.
At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain lenders with off-chain borrowers.
What we’re looking for:
Currently, we are seeking a Senior Backend Engineer to take charge of designing, developing, and maintaining our backend systems. As a pivotal team member, you will play a key role in ensuring the resilience, scalability, and security of our systems. You’ll collaborate closely with cross-functional teams, including smart contract developers, frontend developers, product managers, and designers, to deliver high-quality software solutions that drive our success.
What You'll Do:
- Build and contribute to backend systems supporting Qiro products, interacting with different blockchain networks and external systems.
- Design and develop scalable and resilient client-facing backend APIs, internal services, and scripts for efficient execution of business logic.
- Architect and implement scalable backend solutions capable of handling growing user loads and evolving business requirements.
- Develop and maintain comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.
- Implement monitoring and debugging tools to proactively identify and resolve issues, ensuring high system availability.
- Collaborate with engineers, QA, and DevOps teams to deliver high-quality code within project timelines.
- Document code, APIs, and technical processes to facilitate knowledge sharing within the team and support the onboarding of new developers.
What Makes a Great Candidate:
- Strong experience in Node.js and Typescript, with proficiency in frameworks like ExpressJS (additional stacks may be used based on project requirements).
- Previous work experience in the blockchain/DeFi space, demonstrating a strong technical understanding of the EVM ecosystem.
- Proven expertise in developing backend REST APIs at scale, handling high request volumes while maintaining low latency and optimal system performance.
- Extensive professional experience in software design and architecture.
- Deep knowledge of testing frameworks and principles.
- Passion for exploring new technologies and the ability to autonomously evaluate them, making suggestions for improvement.
Nice to Have:
- Bachelor’s or Master’s degree in Computer Science.
- Smart contract development experience.
- Understanding of real-world asset tokenization on-chain.
Benefits:
- Competitive salary with regular reviews.
- Flexible remote work.
- Flexible working hours.
- Opportunities for professional growth—your success has no limits when you're driven to excel.
If you are excited about the prospect of contributing to our mission and possess the skills and passion we're looking for, we invite you to be a part of our innovative journey at Qiro. Apply now to join a team where success knows no bounds!
**Job Title: Content Writer (Technical Focus)**
**Job Description:**
We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.
**Responsibilities:**
1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.
2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.
3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.
4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.
5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.
6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.
7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.
**Requirements:**
1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.
2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.
3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.
4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.
5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.
7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.
**Education:**
Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.
**Preferred Qualifications:**
- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.
- Knowledge of HTML, CSS, and basic web design principles.
- Experience with Agile development methodologies.
**Benefits:**
- Competitive salary
- Health insurance
- Retirement savings plan
- Flexible work hours
- Professional development opportunities
- Dynamic and collaborative work environment
**How to Apply:**
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!
- To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
- Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
- To prepare and own content calendar for the content marketing team
- To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
- To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
- To write clear marketing copy to promote our products/services
- To prepare well-structured drafts using Content Management Systems
- To proofread and edit blog posts before publication
- To coordinate with marketing and design teams to illustrate articles
- To conduct extensive keyword research and use SEO guidelines to scale web traffic
- To ensure all-around consistency (style, fonts, images, and tone)
- To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
- To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas
Profile: Technical Content Writer
Experience : 3 to 6 years (IT Industry Experience Only)
Location: Ahmedabad
We are looking to hire a driven Technical content writer to develop and execute content strategies that drive traffic and generate leads for Sigma Solve Ltd (sigmasolve.com). The content strategist's responsibilities include determining which formats best communicate various types of content, identifying ways to increase brand awareness, and conducting keyword research. You should also be able to analyze user engagement metrics to determine whether the content is well-received or not.
To be successful as a Technical content writer, you should be able to collaborate with the marketing team to develop innovative ideas. Ultimately, an outstanding content strategist should demonstrate exceptional content presentation skills and be able to work well under pressure.
Technical Content Writer Responsibilities:
- Should be a literal thinker and a storyteller, have good experience on understanding brand voice, tone, and monitoring activity.
- Develop content strategies for digital marketing channels.
- Develop content marketing and distribution strategies.
- Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.
- Performing content audits to assess how well existing content is performing.
- Analyzing content marketing data to identify trends and anticipate consumer needs.
- Creating, adjusting, and managing the editorial calendar.
- Generate high-quality content for our corporate website, based on IT selling services [Digital transformation, AI, Data Analytics, Machine learning].
- Understand our business, strategy, and SaaS / product offerings.
- Experience in In-bound lead generation through content marketing.
- Ideating & deriving 360- strategies along with the subject matter expert team.
- Optimize existing content for inbound marketing activities.
- Co-ordinate with cross functional department to collect requirements and execute task to meet the deadline.
- Research industry-related topics (combining online sources, interviews, whitepaper, webinars etc.).
- Edit content for grammar, accuracy, clarity, readability, and consistency.
- Proofread and edit blog posts before it goes live.
- Coordinate with the marketing team to define, plan and run demand generation campaigns.
- Conduct simple keyword research and use SEO guidelines to increase web traffic.
- Identify business needs and recommend new topics based on competitor research.
- Contribute to a positive, healthy, fun, and driven culture.
- Must have written inbound and outbound marketing content [landing page, emailers, infographics, webinar, PPT, whitepaper, case study, use cases etc.]
- Should have knowledge of Tools like SEMRUSH, how to find trending topics for monthly content request.
Qualification:
- 5+ years’ experience as a content strategist/marketer
- Bachelor's degree in marketing, communications, advertising, journalism, or related field
- Proven content strategy and project management experience
- Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM).
- Exceptional marketing and collaborative skills
- Deep understanding of technology such as IoT, AI, Data science and emerging technologies
- Proven record of delivering requested content on time without compromising writing quality
- Organized and should be able to handle team
- Outstanding written and verbal communication skills
- Should be familiar with simple graphic design tools (Canva, etc.)
- Must have proof reading skill of written piece of content
- Must be following AP style guide and guide team to follow best practices and approach of content marketing
- Self-motivated and should work under pressure situation
About Sigma Solve Ltd:
Sigma Solve Inc stands at the forefront of AI and digital transformation companies, swiftly advancing in the competitive landscape of America. With a strong presence in the USA, Australia, and India, we embrace the mission of reinventing businesses through innovative solutions and harnessing the power of human creativity and technology.
At Sigma Solve, our commitment lies in delivering best-of-breed AI solutions for various digital applications, coupled with comprehensive data services, eCommerce expertise, enterprise mobility solutions, and digital transformation services for enterprises of all sizes. Drawing from over a decade of experience, catering to start-ups to Fortune 500 companies, we have honed our proficiency in providing strategic guidance, innovative design, robust engineering solutions, and cutting-edge research and development services.
Our guiding philosophy revolves around assisting our clients in staying ahead of the curve amidst the fast-paced world, ensuring their growth and success by embracing forward-looking technologies and services.
Digital Solutions and Specializations:
- Consulting Services: Expert guidance for custom strategies and business growth.
- Artificial Intelligence: AI-driven solutions for operational efficiency and enhanced experiences.
- Digital Solutions: Empowering businesses with diverse digital tools, including eCommerce, CRM integration, Intranet Portals, CMS and mobility applications.
- Data Analytics & Intelligence: Unleashing the power of data for informed decisions and sustainable growth.
- Our other service offerings:
- Custom Software Development
- UI / UX Design & Development
- Digital Marketing & Automation
- Opensource services
- DevOps: CI, CD
#technical content writer # content writing # itservicecompany
# contentwriterjob #ahmedabaditjobs #hiring alert
Job Title : Technical Writer
CTC : 40-43 LPA
Experience : 15 yrs
Location : Pune
Working Mode : Onsite
Primary skills : Technical writing, API Documentation, Big Data, Logistic, Banking
Key Responsibilities:
- Create and maintain high-quality technical documentation across various domains, including big data, data management, logistics, and banking.
- Develop user-friendly guides, API documentation, and online help resources that effectively convey complex technical concepts to a diverse audience.
- Innovate and implement new documentation strategies to make our documentation more customer-centric.
- Collaborate with cross-functional teams to ensure consistency and accuracy across documentation suites.
- Utilize scriptwriting, video production, and editing skills to produce engaging and informative visual content that enhances the user experience.
- Mentor and train colleagues in effective documentation techniques and best practices.
- Drive process improvements to reduce time-to-delivery and enhance the overall efficiency of documentation processes.
- Stay up-to-date with industry trends and technologies to ensure our documentation remains cutting-edge and relevant.
Qualifications:
- Bachelor’s degree in a relevant field or equivalent practical experience.
- Over 15 years of experience in the software documentation field, with a strong track record in big data, data management, logistics, and banking.
- Proficiency in creating user-friendly guides, API documentation, and online help resources.
- Demonstrated success in improving user engagement through documentation revamps.
- Strong scriptwriting, video production, and editing skills for visual content creation.
- Exceptional collaboration skills and the ability to simplify complex technical concepts for diverse audiences.
- A passion for sharing knowledge and insights through mentoring and training.
About us:
At Astra Security, we're not just a team; we're innovators, protectors, and storytellers.
As a U.S. & India based powerhouse, we proudly offer a state-of-the-art Pentest Platform that mimics hacker behaviour. We're not just about finding vulnerabilities; we've discovered 100,000+ of them for our clients! And guess what? We defend against over a million threats daily.
Our accolades speak for our excellence—from being recognized as ‘The Most Innovative Security Company’ by Prime Minister Narendra Modi to bagging the CyberTech100 title in 2021.
Why Join Us?
Because words are magical, and here at Astra, we believe they can make the digital world safer.
We're on a thrilling journey, and we need You, who can translate intricate technical tales into captivating content. Ready to embark on this cyber-adventure?
Your Mission (If You Choose to Accept):
- Craft content that bridges the gap between tech buffs and novices—think blog posts, white papers, and landing pages.
- Play a pivotal role in content management and project coordination.
- Guide and inspire budding writers on our team.
- Join forces with SEO, development, and design maestros to produce stellar content.
- Ensure every word we publish is a masterpiece—optimised, insightful, and valuable.
- Work with the marketing and frontend developer on the feedback shared and amend design changes.
- Work & come up with design guidelines for the brand
Requirements:
- 4+ years in content writing, especially in SaaS or content marketing realms.
- A flair for SEO and a penchant for NLP.
- The ability to decode complex tech puzzles and pen them down with finesse.
- Organizational prowess, self-driven spirit, and an eagle-eyed attention to detail.
- Prior experience of content marketing would be a big plus.
- A sprinkle of experience in the cybersecurity world would be the cherry on top!
- Bonus: Familiarity with WordPress/Webflow CMS.
Benefits of joining the Astra Squad:
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Your brilliance showcased to thousands of eager readers and users.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
Our firm is looking for a driven and dynamic individual to join our marketing team.
If that's you and you succeed in our interview, you will manage our team's presence across LinkedIn, Twitter, and Instagram. Additionally, you will be involved in content marketing activities such as blog writing, e-book creation, and contributing to product marketing content development.
Your work will play a critical role in enhancing content distribution, lead generation, pipeline building, and brand awareness, as well as driving employer branding initiatives through social media and content marketing.
LOOKING FOR PEOPLE FROM SAAS COMPANIES ONLY.
PEOPLE FROM CHENNAI LOCATION ONLY.
What will I be doing?Social Media Management
Develop and execute a comprehensive social media strategy aligned with our brand and business goals.
Manage and curate content for all social media channels, ensuring consistent and engaging messaging.
Monitor social media trends and industry news to capitalize on relevant opportunities.
Content Creation
Generate high-quality written content, including blogs, emails, landing pages, and other marketing collateral.
Collaborate with cross-functional teams to gather insights and create compelling, customer-centric content.
Maintain a content calendar to ensure timely and consistent delivery of content across channels.
Brand Advocacy
Foster community engagement and build brand advocacy through social media interactions.
Work closely with influencers and partners to amplify our firms presence and reach.
Analytics and Reporting
Utilize analytics tools to measure the performance of social media campaigns and content initiatives.
Provide regular reports and insights to track key metrics and inform future strategies.
Cross-functional Collaboration
Collaborate with the marketing, design, and product teams to align content strategies with broader marketing objectives.
Ensure brand consistency across all communication channels.
Qualifications
Proven experience in content creation for B2B SaaS companies.
Strong writing and editing skills, with the ability to craft engaging and persuasive content.
Familiarity with social media analytics tools and the ability to translate data into actionable insights, would be a plus.
Creative mindset with a keen understanding of current industry trends and best practices.
Excellent project management skills with the ability to handle multiple tasks and deadlines.
Good-to-have
Bachelor's degree in Marketing, Communications, or a related field
2-3 years of experience in social media management and content marketing.
Experience in the technology or SaaS industry is a plus.
What's in it for me?
Competitive salary and performance-based incentives.
Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.
A collaborative work environment that values creativity and innovation.
What we look for:
Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.
Responsibilities:
- Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters
- Create research-oriented industry-specific content for websites
- Proofreading content before delivery
- Identify customers’ needs and gaps in content and recommend new topics
- Generate fresh content ideas for social media
- Work with graphic designers to digitally deliver content concepts
Requirements:
- Graduate in any stream with exceptional writing skills
- Good communication and interpersonal skills
- Proficient with Microsoft Office Suite and Google Docs
- Ability to multitask, prioritize and manage time efficiently
What we look for:
Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.
Responsibilities:
• Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters
• Create research-oriented industry-specific content for websites
• Proofreading content before delivery
• Identify customers’ needs and gaps in content and recommend new topics
• Generate fresh content ideas for social media
• Work with graphic designers to digitally deliver content concepts
Requirements:
• Graduate in any stream with exceptional writing skills
• Good communication and interpersonal skills
• Proficient with Microsoft Office Suite and Google Docs
• Ability to multitask, prioritize and manage time efficiently
you’ll be working closely with the SEO team and others across the company to create valuable content.
Your work involves creating,
1. Website content
2. Blog posts
3. Guest articles on leading websites
4. Video scripts
5. Marketing copy for products/services
6. Social media content for company profile
7. Content planning & research
8. Mobile app content
Requirements:
1. 0 - 1 year of experience as a content writer.
2. Ability to put forth complex technological topics in a simpler form.
3. Strong attention to detail & impeccable grasp of the English language.
4. Proficiency with writing programs, such as Google Docs and Microsoft Word.
5. Excellent verbal and written communication skills.
6. Basic knowledge of SEO & keyword research. [Optional]
7. Hands-on experience with Content Management Systems. [Optional]
As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in relevant technical field
- 1-3 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
Job Description for Content Writer:
1. Regularly produce various content types, including email, social media posts, blogs, and white papers.
2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.
3. Edit content produced by other members of the team.
4. Collaborate with other departments to create innovative content ideas.
5. Create eye-catchy and innovative headlines and body copy.
6. Writing a wide variety of topics for multiple platforms
Content Writer Skills:
• Excellent verbal and written communication skills.
• 1-6 years of experience in technical writing.
• Creative and innovative thinker and planner.
• Assists team members when needed to accomplish team goals.
• Good interpersonal and communication skills
• Familiarity with keyword placement and SEO
• The ability to consistently meet tight deadlines
Why should you join us:
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Block A-128, Sector-63, Noida
Working Days: Monday to Friday
Shift: day Shift
A 23-year-old organization based in Vashi, Navi Mumbai looking for technical content writers and editors.
Job Description:
1. Refer and rewrite technical content.
2. Must have experience with SEO content writing.
3. Write content for products, profile, social platform, blogs, articles, case studies, FAQ, news release, events etc.
4. Strictly No AI TOOLS
5. Collaborating seamlessly with campaign managers, creative teams, and designers to ensure cohesive content creation.
6. Researching, writing, and editing engaging content.
Salary: 25000 to 30000 (may vary depending on the number of words that you write)
Office Location:
212, Central Facility Building II, APMC Market II, Sector 19, Vashi, Navi Mumbai - 400705, Maharashtra, India
Office Hours 10am to 7pm
- Monday to Saturday
As the Technical Content and copywriter at Alt Mobility, you would be a key player in shaping our brand's narrative by creating technical content that effectively communicates the value and benefits of our fleet maintenance solutions to a diverse audience. You will work closely with the founders, engineering, and marketing teams to develop compelling content that showcases our technical expertise and commitment to sustainability.
Responsibilities:
- Develop and execute technical and comprehensive content strategy that aligns with our brand identity and company objectives.
- Write clear, persuasive, and engaging copy for various marketing materials, including websites, product descriptions, brochures, emails, social media, and more.
- Create thought leadership articles, whitepapers, case studies, and blog posts to showcase our expertise and drive engagement within the B2B space.
- Collaborate with cross-functional teams to gather insights, technical details, and product information to inform your content creation.
- Translate complex technical concepts into accessible and engaging content for diverse audiences.
- Optimise content for SEO to ensure maximum visibility and organic reach.
- Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines.
- Stay current with industry trends, competitive analysis, and emerging topics to inform your content strategy.
- Contribute to brainstorming sessions and creative discussions to generate innovative content ideas.
- Manage multiple projects and deadlines, adapting your writing style to suit different channels and target audiences.
Qualifications:
- At least 3+ years of experience in the technical content and copywriting role in a 0-1 stage product start-up or from an automotive/EV background.
- Proven portfolio showcasing a range of written content, including web copy, articles, blog posts, and marketing materials.
- Bachelor's degree in Marketing, Communications, English, Journalism, or a related field (Master's degree and Engineering is a plus).
- Strong storytelling and narrative-building skills, with the ability to create compelling and informative content.
- Exceptional writing, editing, and proofreading abilities.
- Familiarity with SEO principles and best practices for content optimization.
- Creative thinker with the ability to convey technical information in an accessible and engaging manner.
- Proficiency in using digital marketing tools.
Why should you join us?
- The Sector: EVs are the next big thing to disrupt the transportation sector. You will be working at the intersection of mobility, data science and finance.
- Growth: The experienced founding team has deep insights about the sector and is looking at creating India’s largest EV ecosystem platform - consolidating EV, logistics, finance, charging, and OEMs all under a single roof. You will be in the top 50 employees to join the company and witness exponential growth.
- Traction: The company owns a fleet of over 5,000 vehicles across 8 cities in India, managing an AUM of over $8mn in just the last 16 months. The EV sector is growing at a very fast pace and we have positioned ourselves as the leader in this sector. The company is profitable and self-sustainable.
- Investors: Backed by marquee global institutional investors, who will lead the series A as well within the next 12 months.
- We are already making revenues! Ask us how?
- All of the above perks, along with an insurance plan, a cool office, a competitive market salary and a great culture to work with a high potential 0-1 stage, collaborative and dynamic startup culture.
Fill this google form: https://forms.gle/B5J9p3uR4m63PQ6T9
to connect directly with the hiring team
Join us in our mission to transform the future of sustainable mobility. As a Content & Copy Writer, you will play a pivotal role in shaping the landscape of electric vehicles and with focus on building our brand by crafting compelling content and with a passion for driving growth in a dynamic startup environment, we shall together make a positive impact on the world.
TECHNICAL SKILLS AND EXPERIENCE:
● Profound Experience in client handling/communication from the beginning till the successful.
◾ Generate business through online portals like Upwork, Fiverr, Freelancer etc.
◾ Bringing new projects through bidding, Client communication, Proposal making/writing.
◾ Experience in handling Indian and International clients.
◾ Must have Excellent Written communication & Writing Skills.
Profile: Sr.Technical Content writer
Experience : 4.0 Years +
keyskill: tech writing resource – for writing customer-facing documentation – online manuals, release notes etc"
Required Expertise
- 4 to 6 years of experience as a Technical Writer or Software Documentation.
- Learning/understanding the documentation tools and process.
- Determine the needs of end users of technical documentation.
- Strong command of the English language, including the meaning and spelling of words, rules of composition, and grammar.
- Research, design, illustrate, revise, edit, and write high-quality documentation.
- Re-writing existing documents with proper standards.
- Experience translating complex technical concepts into easy-to-understand, accurate, and concise user documentation.
- Preparing easy-to-understand Online Help, User Manual, and other User Documentation.
- Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards.
- Create tutorials to help end-users use a variety of applications.
- Prepare articles, and blogs, to promote software applications.
Thanks & Regards
- To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
- Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
- To prepare and own content calendar for the content marketing team
- To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
- To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
- To write clear marketing copy to promote our products/services
- To prepare well-structured drafts using Content Management Systems
- To proofread and edit blog posts before publication
- To coordinate with marketing and design teams to illustrate articles
- To conduct extensive keyword research and use SEO guidelines to scale web traffic
- To ensure all-around consistency (style, fonts, images, and tone)
- To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
- To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas
Responsibilities of the intern:
1) Research and write articles, blog posts, white papers, and other technical documents related to computer science topics, including machine learning, artificial intelligence, computer vision, data science, and software engineering.
2) Collaborate with subject matter experts and other writers to develop content that meets the needs of our target audience.
3) Stay up-to-date with the latest trends and developments in computer science and related fields, including attending conferences, reading technical papers, and following relevant news sources.
4) Conduct research and analysis to ensure accuracy and credibility of information presented in technical documents.
5) Edit and proofread technical documents for accuracy, clarity, and consistency.
6) Manage deadlines and prioritize tasks to ensure timely delivery of high-quality content.
Requirements:
- PhD in Computer Science or related field is highly preferable
- Excellent research and writing skills
- Strong understanding of computer science concepts and principles
- Experience writing technical documents, such as research papers, white papers, and technical reports
- Ability to explain complex technical concepts in a clear and concise manner
- Familiarity with the latest research and trends in computer science and related fields
- Ability to work independently and manage multiple projects simultaneously
- Strong attention to detail and commitment to accuracy
- Excellent organizational and time-management skill
NOTE: ITS AN INTERNSHIP OF 6 MONTHS WITH 6K PER MONTH AS STIPEND
We are seeking a creative Content Writer to join our Marketing team and help us guide RemitBee into the future. You will be working closely with the Marketing Team to engage our online audiences around the world and build brand awareness through articles, case studies, educational content, and sales copy. Your work will be one of the crucial factors in determining how the business performs. If you are a creative and innovative problem solver, this role is the perfect fit for you.
Key Responsibilities:
- Create the following type of content – blog posts, articles, case studies, educational content, PRs, web and ad copy, sales copy, and email copy.
- Research and analyze data/information about the content topic.
- Following SEO best practices in the content.
- Come up with new ideas and suggestions for topics and content.
- Be up to date with the latest financial and technology news in North America/Canada/Worldwide.
- Work closely with the marketing/SEO/content teams.
- Follow the brand guidelines and voice for content production.
- Other responsibilities as required.
Required Skills/Qualifications:
- 2 to 3 years minimum of professional writing experience
- Experience in Journalism is a must
- Fluent in written English, Punctuation, and Grammar
- A strong portfolio of various content, preferably in the financial or technological domain.
- A keen eye for aesthetics and details.
- Excellent communication skills.
- Use Google Trends
- Highly organized, with a proven ability to meet deadlines in a demanding environment.
- Ability to communicate and present ideas and rationales.
- An ability to self-motivate and be team-centric.
- Ability to prioritize and manage workload across multiple simultaneous tasks, in a fast-paced work environment, while ensuring delivery of high-quality work and meeting timelines.
- Experience working with different teams and multiple stakeholders in an agile environment
Nice to have:
- Post-secondary degree
- Publications
- Technical writing experience
- Experience working with SEO requirements and being able to perform keyword research
- Sales/ad copy experience
Leading Digital Growth Marketing Platforms
Role :- Team Lead - Copywriting
About our client -
Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology.
What you’ll be working on -
Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!
Responsibilities -
● Interpreting client briefs and requirements
● Work closely with clients to create strong concepts from initial briefing through to execution
● Developing creative ideas and original, clear copy
● Collaborating with the design team on visual representation of the copy
● Working collaboratively with internal stakeholders to meet deadlines
● Maintain a high awareness of relevant trending topics and news to identify content opportunities
● Be responsible for working with internal teams to gather input and validate the content
● Ensure consistency and quality across all written content
● Present and articulate concepts to clients
Desired Skills and experience -
● 2+ years of experience interest in copywriting, business communication or technical writing
● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing
● Proficiency in the English language and accuracy in grammar
● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them
● Highly creative and imaginative
● Keen attention to detail
● The ability to work in a collaborative environment under tight deadlines
● Self-motivated and eager to learn
It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.
We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content.
Responsibilities:
● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness.
● Write industry-specific technical content to cater to the diversified audience.
● Provide feedback and recommendations to improve content quality and alignment with industry standards.
● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings.
● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers.
● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive.
● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies.
● Identify and refine complex security problems in a simplified and layman way.
Qualifications:
● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.
● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.
● Strong knowledge of cybersecurity concepts and best practices.
● Experience with analyzing competitor strategies and offerings.
● Excellent communication and collaboration skills.
● Strong analytical and critical thinking skills.
● Self-motivated and able to work independently.
● Ability to adapt to changing priorities and deadlines.
If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.
Responsibilities:
- Conducting in-depth research on industry-related topics in order to develop original content.
- Developing content for blogs, articles, product descriptions, social media, and the company website.
- Assisting the marketing team in developing content for advertising campaigns.
- Proofread content for errors and inconsistencies.
- Editing and polishing existing content to improve readability.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers’ needs and recommending new content to address gaps in the company's current content.
Content Writer Requirements:
- Bachelor's degree in communications, marketing, English, journalism, or a related field.
- Proven content writing or copywriting experience.
- Working knowledge of content management systems.
- Proficient in all Microsoft Office applications.
- A portfolio of published articles.
- Excellent writing and editing skills.
- The ability to work in a fast-paced environment.
- The ability to handle multiple projects concurrently.
- Effective communication skills.
Location- Gandhinagar/Pune
Roles and Responsibilities
Document technically accurate content for products including User Manuals, Quick
guide
Research and determine the technical documentation needs for the features
Estimate efforts and deliver content on time
Ensure quality of the documentation
Execute day-to-day information engineering activities
Create in-depth user guides, FAQs, technical overviews, and in-product help
documentation
Identify problem areas or structural deficiencies and proactively contribute to their
improvement
Experience creating infographics to more clearly communicate workflow processes
and abstract topics
Build and maintain client aids that go beyond traditional documentation, such as online
video, demos, guided tours, and other other educational techniques
Maintain a library of application documentation, cataloging it for internal and/or
external use
Publish and maintain templates for written documentation produced by others
(technical specifications, RFP responses, ), ensuring a consistent "look and feel."
Proven experience producing technical content for public consumption
Qualification
Bachelors degree in Engineering/core sciences, or Masters in English
Language/Technical Communication
5 to 7 years of experience in technical writing, with at least 3-4 years of experience
product documentation
Immediate joiners will be required
Decarbonic is seeking a highly skilled technical writer with experience in national/public policy drafting to join our team in Nigeria for a 6-month assignment. As a technical writer, you will be responsible for researching, analyzing, and producing high-quality technical documents that are clear, concise, and easy to understand.
Responsibilities:
- Research, analyze, and interpret technical information and data related to climate change, carbon markets, and sustainable development.
- Develop and draft technical reports, policy briefs, and other technical documents that are clear, concise, and easy to understand.
- Collaborate with internal and external stakeholders to ensure that technical documents meet their needs and are aligned with organizational objectives.
- Ensure that technical documents comply with established standards, guidelines, and protocols.
- Review and edit technical documents for accuracy, completeness, and clarity.
- Communicate technical information effectively to non-technical audiences.
Requirements:
- Bachelor's or Master's degree in public policy, environmental science, engineering, or related field.
- At least 3 years of experience in technical writing, with a focus on national/public policy.
- Experience working with carbon markets and climate change-related policies is a plus.
- Excellent writing, research, and analytical skills.
- Strong attention to detail and ability to work independently.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Willingness to relocate to Nigeria for a 6-month assignment with a valid passport.
Company Intro
Java R& D Pvt. Ltd. is a fast-growing software development & consulting company, delivering expertise for IT solutions business processes and strategic consulting, through its global delivery and sourcing model. Our Parent company is headquartered at Fair fax, Virginia in the United States of America. Our clientele range from Fortune 500 companies to State, Federal, Small and Medium sized businesses from varied industries and domains.
Job Description
We are looking for enthusiastic candidates with excellent communication skills for the post of Process Manager / Leader for our company. We work in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment still we maintain strong consistency.
Position: Process Manager / Process Lead
Type: Permanent (Full Time)
Location: Bhopal
Work Days: 5 days a week - Monday to Friday (permanent night shifts)
Timings: 6:00 pm - 3:30 am (DLS-7:00 pm-4:30 am)
Responsibilities:
1. End-to-end coordination for client interviews and tests during the pre-sales phase.
2. Understand client requirements and explain to the developers
3. Identify, Coordinate and work with developers to develop small sample code or POC usually 2-5 hrs tasks.
4. Prepare developers & conduct mocks for interviews, coding assignments and tests
5. Prepare and review technical write-ups, technical use cases for projects, and functional use cases for projects.
6. This is not a coding or a client-facing role.
Requirement:
1. Having 4 +years of experience in the IT/ ITES industry
2. Preference will be given to some exposure in either development/ Development Support environment.
3. Excellent interpersonal and communication skills.
4. Must be energetic, and proactive and should have multitasking ability.
5.Education: 60% Throughout (any graduate)
About the team
The Creative Team is a team that functions purely on data, creativity & caffeine (occasionally beer). We’re a motley crew that was put together to make the impossible possible; i.e., make fintech fun. We’re now on the hunt for a young, hungry writer to join us on this mission. (Don’t worry, you don’t need to be good at math.)
About the role
Fintech is a hot, booming industry. Understandably, it’s also getting crowded. As such, every piece of communication - from a tiny button on our app to a large-scale ATL campaign - is important in helping us stand out and become a loved brand. As Sr. UX Writer, you’ll be responsible for maintaining a consistent tone of voice on our app that delights our customers at every step of their journey.
What You will do
- Work with the Creative Team, Design Team and Product Team to craft simple, delightful and effective in-app communication including - but not limited to - buttons, tooltips, empty states, etc.
- Assume nothing, test everything. Proactively reach out to customers to get feedback about their product experience and make changes to your copy for ease of use.
- Set the tone of content in collaboration with the Creative (Marketing) Team.
What you will need
Must-haves
- 3 - 5 years of relevant writing experience.
- A portfolio of UX writing samples.
- The ability to convey a lot very simply.
- A can-do attitude and the ability to use the independence slice offers to your advantage.
Good to have
- The ability to write with localisation in mind.
- Prior start-up experience with a young consumer brand.
Important:
- Please ensure your portfolio links are embedded in your resume. Resumes without portfolio links will automatically be rejected.
- In case you’re shortlisted, we may ask you to take a short assignment. We promise to keep it fun. Please apply only if you’re okay with this part of the application process.
Life at slice:
Life so good, you’d think we’re kidding:
- Competitive salaries. Period.
- An extensive medical insurance that looks out for our employees & their dependants. We’ll love you and take care of you, our promise.
- Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
- Tailored vacation & leave policies so that you enjoy every important moment in your life.
- A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
- Learning and upskilling opportunities. Seriously, not kidding.
- Good food, games, and a cool office to make you feel like home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.
- We believe in equality. Period.
At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any characteristic protected by the applicable law.
We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodate qualified individuals with physical or mental disabilities in order to participate in the job
application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Come join our crew!
About Us
Meet slice - the simplest way to pay!
We are a one-stop payment app for all your spending needs. Our goal is to make money management simpler & faster for you. We provide an easy & transparent app to help our members transact seamlessly using card or UPI and manage all their spends at one place. We have 12Mn+ registered members with an average age of 27, making us a market leader for the Gen-Z and millennials.
Oh, btw, our users get up to 2% cashback on all card spends and enjoy new offers every week with spark. They can also scan & pay in a flash and easily send money to friends using slice UPI.
We are backed by leading investors such as Tiger Global, Insight partners, Advent International, Blume Ventures, and Gunosy Capital.
- Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
- Building AEM components and templates as needed while working closely with UX, Design and other developers.
- Implement rapid updates to fulfil changing business and marketing requirements.
- Develop functional and technical documentation and designs for assigned projects.
- Work within a team environment, supporting the team goals, and improving development engineering practices.
- Develop code consistent with A&F standard coding practices.
- Ensuring that implementations meet the required scalability and reliability required for A&F eCommerce operations.
- Ensure the entire stack is crafted and built for scalability, security, performance.
- Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.
Responsibilities:
- Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
- Create and maintain content for continuous updates and improvements.
- Ensure content is valuable and highly useful.
- Edit content to adhere to the writing process and best practices.
- Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.
Requirements:
- Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
- Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
- An analytical mindset, with good research, prioritisation, and exploration skills.
- Proactive and curious about problems and willing to take responsibility for their solutions.
- Capture business value, priorities, and product context.
- Fluent in both written and spoken English.
Responsibilities:
- Write user-focused content that explains how to use different product features.
- Develop engaging technical content for developer wikis, user guides, integration guides, and how-tos.
- Fine-tune and prepare content to appeal to non-technical end-users, programmers, system administrators, designers, and analysts.
- Develop and oversee illustrative material, flowcharts, examples, and tutorials that show how to use software features on the company platform.
- Actively participate in developing scalable documentation strategy, policy, and guidelines.
- Analyze documents to enhance the accuracy, completeness, and relevance of content and maintain continuity of style.
Requirements
- Experience as a technical writer, editor, or content strategist, with a focus on software and workflow applications.
- Adept in creating bovr-to guides, user guides, and wikis with extraordinary presentation skills. Transform complex concepts into clear, concise, and meaningful topics - simplicity is the key.
- Work closely with cross-functional teams to identify and close documentation gaps.
- Experience with Atlassian tools or Click Up.
- Strong technology fundamentals: We expect you to go from the highest level of abstraction to
- Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Fretron Pvt. Ltd. - A SaaS-based logistical organization. We are one of the fastest-growing start-ups founded by visionary industry veterans having a combined experience of 35 years with a vision of creating the most comprehensive cloud-based logistics tech and transportation management platform. Using our logistics automation platform, we are helping several major companies to cut down their freight cost, increase order and load management efficiency, reduce delays and gain end-to-end visibility into their Logistics operations. Our customers include companies Like Jindal Saw, V-Mart Retail, Exide Industries, Century Ply, Shayam Steel, etc.
Direct Response Copywriter:
The Direct Response Copywriter is responsible for creating compelling and effective copy for B2B SaaS-based marketing campaigns. This includes crafting email and social media copy, as well as writing landing page copy and other promotional materials. The ideal candidate will have experience writing direct response copy and a proven track record of increasing conversion rates. The Direct Response Copywriter will work closely with the marketing team to develop and implement successful campaigns.
Conversion Copywriter:
The Conversion Copywriter is responsible for writing persuasive and compelling copy that converts website visitors into customers. This includes writing copy for landing pages, product pages, and other key conversion points on the website. The ideal candidate will have experience in conversion copywriting and a deep understanding of B2B SaaS-based industries. The Conversion Copywriter will work closely with the marketing and sales teams to develop and implement effective conversion strategies.
Thought Leadership Copywriter:
The Thought Leadership Copywriter is responsible for creating engaging and informative content that positions the company as a thought leader in the B2B SaaS industry. This includes writing blog posts, articles, white papers, and other long-form content. The ideal candidate will have experience writing thought leadership content and a deep understanding of B2B SaaS-based industries. The Thought Leadership Copywriter will work closely with the marketing and sales teams to develop and implement a content marketing strategy.
- copy writing experience with good Advertising agency or design studio
- Possession of creative flair, versatility, conceptual/visual ability and originality
- Able to write long copy for website, brochures, blog and short and creative copy for ad campaigns, social media etc.
- Developing creative ideas and concepts for various media vehicles like taglines, jingles, ad campaigns, brochures, social media posts etc.
- Writing clear, persuasive, original copy
- Proofreading copy to check spelling and grammar
- Amending, revising or redeveloping adverts or campaigns in response to feedback from the creative director, account team or clients;
- Overseeing campaigns through the production stage to completion
Roles and responsibilities:
- Proven working experience of more than 1 year in website content, tutorials, and blogs related to SaaS products/Testing domain
- Produce high-quality sales material, tutorials, blog content, and website content.
- Write easy-to-understand user interface text and online help.
- Blog on an ongoing basis to support and promote our offers and to attract site visitors through search, social media, and email subscribers.
- Ability to deliver high-quality tutorials paying attention to detail
- Can put together a content strategy from scratch
- Excellent written skills in English
- SEO friendly content
- Blogs and newsletters
- Ideate social media campaigns
- Very well versed with marketing-driven content writing
- Ascribed to a comprehensive approach in writing articles
- Adheres strictly to the time schedule
- Should be able to rephrase existing content to avoid duplicate content and plagiarism.
Requirements:
- Bachelor’s degree in relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content