
Job Location: Ahmedabad - WFO
Job Description:
Roles / Responsibilities:
- Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
- Collaborate with the team to develop and execute the content.
- Updating website content as needed
- Create new content to assist marketing campaigns
- Work closely with marketing team members
- Optimize content using SEO best practices
- Conducting simple keyword research and use SEO guidelines to increase web traffic
- Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
- Revise copy based on feedback/direction
- Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
- Ensure brand image and message is being maintained across all company communication
Requirements:
- Exceptional proficiency in written and verbal English communication is essential.
- Proven Strong Written Communication Skills
- Minimum 3+ years Experience in Technical writing (with work samples)
- Knowledge of IT industry and jargons is desirable
- Familiarity with content management systems

About Tops Infosolutions
About
TOPS Infosolutions, an IT Services & Enterprise Solutions Provider, combines Tech Expertise and Business Intelligence to enable Organizations make most of their business operations and customers. As a software development and consulting company, we offer services to enterprises and startups, over 250 clients in more than 20 countries entrust TOPS in diverse industry verticals of software development including real estate, healthcare, retail, hospitality, food and beverages, manufacturing, etc.
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Telyport is looking out for you
Here are the requirements:
- You've worked on building iOS apps from scratch
- You've got the skills of actively maintaining it and testing it
- Your apps are production-ready and are actively used
- Your apps are bug-free
- You've never given a reason saying it is Apple who did it
If you feel you're the one, put your favorite operating system in the note and apply it.

Requirements:
- Bachelor’s degree in computer science, computer engineering, or related field.
- Experience working with ruby on rails as well as libraries like Resque and RSpec.
- Ability to write clean ruby code.
- Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
- Familiarity with MVC, Mocking, RESTful, and ORM.
- Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
- Knowledge of server-side templating languages including Slim and Liquid.
- Familiarity with testing tools.
Position Overview
Oracle Apex Engineer with good experience building reports using the latest versions of Oracle Apex
and experience in Apex Upgrade. Should have a good working knowledge of Oracle
Applications(R12).
Skills
1-2 end to end implementation/development project
Strong detail, quality, and solution orientation
5+ years of experience designing and implementing technical solutions that are aligned with
business strategy
5 years of applications development experience with Oracle APEX, Oracle SQL, PL/SQL
5+ years of Oracle APEX experience
5+ years experience in Oracle Databases
5+ years experience using PL/SQL
5+ years of JavaScript, HTML, CSS, and REST services
Oracle APEX 4.2 experience is a must and ability to Upgrade to higher versions
Ability to work on SQL performance issues
Ability to think critically and solve complex issues
Ability to work independently, while engaging the customer and providing information to the team
Strong ability to communicate both verbally and in writing with internal and external teams
Ability to prioritize across multiple projects and meet deadlines
Experience adapting in a dynamic work environment
Experience working in a customer-focused environment
Ability to troubleshooting issue
Proficiency in analysis, design, development, testing, implementation, and maintenance of
applications in Oracle Application Express (APEX).
Excellent conceptual knowledge of Oracle 11g.
Rich experience in writing SQL queries, Views, Materialized views, PL/SQL procedures, functions,
packages, triggers, cursors, collections, Ref cursor, cursor variables, System reference cursor,
Dynamic SQL.
Good knowledge of using PL/SQL Wrappers to protect the PL/SQL procedures and packages.
Job Description :
· Need 2D animators to develop professional quality 2D animations/Modules, basis the scripts being shared.
· Critical need to visualize and when required build on scripts and create animation for effective story lines independently.
· Ability to work on multiple projects and supervise the team. Going beyond the brief to think of ideas proactively.
· Liaising with clients and interpreting their briefs. Ability to quickly adapt and reuse components from existing into new ones.
· Visualize independently to come up with fresh designs/layouts and animations.
· Overseeing Modules/Animations through the production stage to final completion.
· Adherence to design and branding style guides, standards, and processes
Job Responsibility:
· At least 2 years design and animation and illustration experience MUST include character design, background scene environment and 2D animation.
· Key Skills –Adobe Flash, Illustration/sketching, Character Design and Animation. Very Good knowledge of Adobe After Effects, Photoshop and Sound Editing is required.
· Illustration/drawing with good visualization skills for Storyboarding.
· Action scripting knowledge will be an added advantage though not mandatory.
· Design Studio experience is preferred though not mandatory.
Additional Information:
· Previous K-12 animation experience preferred.
· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results
- Experience in designing and developing applications using Node.js, RDBMS (preferably MySQL).
- Minimum 3 years of Node.Js, 3 years of Database experience required.
- Expertise in at least one of AWS, Google Compute platforms to build scalable solutions.
- Deep knowledge and experience in building complex cloud/enterprise-grade software in the area of IT infrastructure, virtualization, network, storage systems monitoring & manage mentor cloud solutions
- Expertise in writing async code (callbacks, promises, async/await, observables) and publish/ subscribe/ event.
- Experience in implementing and consuming SOAP and REST web APIs.
- Producing and maintaining automated testing, build, and deployment processes.
- Improve documentation of processes and systems
- Troubleshoot existing systems and applications
- Experience in data structure libraries (e.g., Immutable.js)
- Experience in RESTful APIs and knowledge of modern authorization mechanisms, such as JSON Web Token
- Understanding of data structures and problem-solving approaches, and ability to articulate trade-offs
- Strong fundamentals OOPS concepts, SOLID principles, Data Structures/Algorithms, Exception Handling, Coding Standards, Logging
- Passionate about writing clean, modular and unit testable code
- Possesses strong verbal and written communication skills.
- Experience with Agile development
- Good knowledge of Jenkins, SonarQube, Git.
- Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them.
- Collaborating with software engineers, QA engineers, UX and Design team and project managers
Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations
Key responsibilities
- Defines and owns the end to end production support process for our applications
- Takes accountability for issue resolution within defined SLAs
- Obsesses about system quality and customer experience
- Establishes a culture of doing detailed RCAs to get to the bottom of every issue
- Partners with development teams (internal and external) to prioritize issues
- Partners with infrastructure team for infra planning based on projected production load
- Tracks issues through to closure with development teams and customers Internal Use--Confidential
- Takes actions to prevent issues from recurring
- Earns trust of the users dependent on production support
- Maintains knowledge bases for issue management
- Communicates with organizational leadership on issues, statuses, and performance against KPIs
- Hires and operates a high–performing team
KPIs
- # of reported issues
- # of open issues
- MTTR
- SLA compliance
- % of incident reduction based on permanent fixes/automation/utilities
- Customer satisfaction score

Job Description
- Architect highly scalable, highly available systems with minimal guidance.
- Developing p2p infrastructure systems to support blockchain interoperability
- Establishing policies and procedures that produce secure, high-quality software
- Write and review technical proposals
- Improve engineering standards, tooling, and processes
- Coding with concurrency, efficiency and scalability as primary motive
- Document systems, build runbooks, and automate those processes
- Being hands on by writing, testing, and deploying high-performance networking code
- Rigor on clean code, unit testing, code coverage and best practices
- Supporting and Leading the team of junior developers
Required qualifications
3+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.
Tech Stack
Go, git, linux, bash, ability to work with Docker.
Nice to have
Experience developing in c++, cryptography and system software development experience, understanding of design patterns, understanding of operating systems and networks.

- 5+ Years of leading an engagement.
- 5+ Years developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms.
- 4+ Years on any Cloud Platform (AWS, Azure, Google, others).
- Master's or Bachelor's degree in Information Science / Information Technology, Computer Science.
- Deep hands-on experience leading the design, development and deployment of business software at scale.
- Experience with service-oriented architectures, private and public clouds and web services security.
- Strong skills in security principles such as least privilege access, defense in depth, preventative vs detective controls, Infrastructure and Network Security, Data protection, and Incident response.
- Professional experience and good technical knowledge of application security, system security, network security, authentication/authorization protocols, and cryptography.
- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27xxx, SOC, HIPAA, GDPR, and NIST/DoD frameworks.
- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment.
- Good understanding of Enterprise Networks, Security and Identity Access Management.
- Configuration management using CloudFormation and/or Chef/Puppet.
- Experience with agile approaches and Experience in DevOps or DevSecOps, and how they impact risk management and compliance.
- Hands-on technical expertise in technology automation, implementation, integration, and/or deployment using scripting and/or IaaC.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, libraries building, build processes, testing, and operations.
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality.
- Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
- Ability to travel to customer sites as needed.
PREFERRED QUALIFICATIONS:
- AWS Solutions Architect Certified.
- AWS Security Speciality Certified.
- CISSP, CCSP, CISM, and/or other comparable certifications.



