Content Writer

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Required Candidate - 1

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Description:

• Provide pre-sales technical assistance and product education to customers.
• Respond to inquiries and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Identify opportunities for up-selling and cross-selling our products and services.
• Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions.
• Conduct product demonstrations and technical presentations.
• Prepare and deliver accurate and competitive sales quotations, proposals, and contracts.
• Ensure all customer communications are clear, professional, and effective.
• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries and follow up on leads.
• Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings.
• Track and report on sales activities, including lead generation, customer interactions, and sales performance.
• Provide regular updates to senior management

▪ Identifies business opportunities by identifying prospects.

▪ Sells products by establishing contact and developing relationships with prospects. 

▪ Recommends solutions to issues in constructive ways.

▪ Outbound calling on data collected through lead generation activities / secondary data sources. 

▪ Conducts daily follow-ups on older leads and work on new leads.

▪ Maintains quality service by establishing and enforcing organization standards. 

▪ Is energetic, well-spoken, and eager to close sales deals and generate revenue for the organization.

• Managing large amounts of calls and emails, and social media, if required
• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiarity with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal)
• Ability to multitask, prioritize and manage time effectively
• Empathy and compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft Office and G-suite (google)
• Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
• Comfort with technology and data
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer obsession
• High integrity
• Decisiveness    

About Starmark

You will be a part of highly motivated individuals who believes in the concept of “learning while implementing”, a team which practices an idea of developing a shrink and a wrapped solution which are agile, scalable, performance optimized and maintainable. We at Starmark exercise learning and the sharing of ideas in an open environment, where you can visualize the transforming of complex healthcare business requirements into flexible, customizable software. 

Skills Required

C#, SQL, ASP.NET, MSSQL, .NET Framework, Web API, XML, JSON, AJAX, jQuery, JavaScript, ADO.NET, WCF, IIS 7.5, NUnit, LINQ, Web services, UI Development, OOPS Concepts. 

Key Accountabilities & Deliverables

 We are currently seeking an energetic and highly motivated .net developer who thrives in a team environment, has a desire to learn new technologies and who wants to be part of a progressive team. 

• Write clean, scalable code using .NET programming languages 
• Producing code using .NET languages (C#) 
• Upgrading, configuring and debugging existing systems 
• Develop documentation throughout the software development life cycle (SDLC) 
• Familiarity with architecture styles/APIs (REST, RPC) • Understanding of Agile methodologies 
• Provide technical ownership for subcomponents (code, functional validity, and quality). 
• Perform software development tasks within appropriate schedule, task, and quality guidelines set in conjunction with the Lead / Project Manager of the project. 
• Specify, create, modify, maintain, and test software component(s) that are part of a larger software project. 
• Ensure adherence of design and code to standards. 
• Regularly perform self-review of code and quality. 
• Ensure adherence to processes defined for the project. 
• Effectively document technical issues, changes to code, etc. 
• Prepare unit test cases and execute them to verify quality 
• Fix any defects found by self, lead or QC team 
• Report code completion and code quality – Implementation report 
• Make the builds whenever necessary 
• Effective oral and written communication 
• Strong problem solving, analytical and design skills. Possesses the ability to be accurate, consistent and detail oriented. 

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.

Roles & Responsibilities:

1. Revenue generation of across product categories and regions.
2. Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
3. Managing & establishing channel sales distributors.
4. Monitoring of sales portfolio, category wise and distributor wise.
5. Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
6. If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
7. Must have handled P&L responsibility.
8. Proven track record of fashion business growth.
9. Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
10. Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
11. Generating new business opportunities and gathering requirements from existing clients/new clients.
12. Creating & analysing weekly and monthly reports.

What to expect:

1. Flexible working hours.

2. Hockey stick growth as the brand scales.

3. ESOPs.

4. Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.

Looking for someone to join our startup and work with us on several different projects. Strong communication skills are a must. 
Skills:

• Candidate with 2+ yrs of experience in UI development or theme implementation.
• Mandatory proficient understanding of web markup, including HTML5, CSS3, Javascript, JQuery, Bootstrap, Photoshop.
• Front-end (CSS) frameworks like Foundation or Bootstrap, Semantic UI.
• Design wireframe/layout for website, web application, mobile apps.
• Up-to-date, in-depth knowledge of modern HTML, CSS and JS.
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• An eye for design to pixel perfect website conversion.
• Hands on experience on creating responsive websites using media queries (not just Bootstrap).
• Working knowledge of cross-browser-compatibility and different sizes of different screens.
• Self-motivated, good communication and ready to learn attitude.
• Experience with various JS libraries like jQuery, BackboneJS, UnderscoreJS etc.
• Experience in layout designing & theme conversion on open source CMS’s like WordPress, Drupal.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability.
• Good understanding of SEO principles and ensuring that application will adhere to them.
• Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them. - Proficient understanding of code versioning tools, such as Git

Responsibilities:

• Develop new user-facing features.
• Build reusable code and libraries for future use.
• Develop functional and appealing web and mobile-based applications based on usability
• Provide website maintenance and enhancements.
• Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application
• Ensure the technical feasibility of UI/UX designs.
• Maintain graphic standards and branding throughout the product’s interface
• Stay up-to-date on emerging technologies promotes usability best practices.
• Optimize application for maximum speed and scalability. 
• Collaborate with other team members and stakeholders.
• Create quality mockups and prototypes on tight timelines.
• Proficient understanding of cross-browser compatibility, devices, responsive issues and ways to work around them.

Job Summary:
   Currently we are hiring for the position of Production and quality Maintenance Engineer based at Chennai location. Ref:Pandiyan

Please refer the beneath job description and walk-in for Top MNC
RESPONSIBILITIES:
     Maximize productivity of machinery and workers.

    Design and implement cost-reductive changes.

    Determining quality metrics for all manufacturing procedures.

   Monitoring the entire production cycle and reporting on malfunctions.

Designation: GAT,NEEM,GET,TRAINEE,QUALITY,PRODUCTION,QUALITY,CHEMICAL, MAINTENANCE,SUPERVISOR (ONROLE )

Qualification: Diploma, B.E/ B.TECH – Mechanical Engineering, EEE, ,ECE, AUTO Engineering.

Work Location: Chennai

Interview Date: start to 27th December(Interview going on)
Last date to apply: 30th JANUARY

Experience-0 to 3 Years

Nature of Job: Production or Quality maintenance

Job Type: Full-time

Benefits:

Food and Transport

ESI + PF Available

8 hours of duty