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Job Posting: Customer Support Executive

Company Name: OneSpider Technologies LLP

Location: Lower Parel, Mumbai (On-Site / Work From Office)

Working Hours: Monday To Saturday | 10:00 am to 07:00 pm

Role Overview

As a customer support executive, you will help clients in resolving queries related to software, accounting, and GST while providing training sessions for our software.

Your responsibilities will include:

• Assisting clients with queries related to our ERP software.
• Providing expert support on software functionality.
• Addressing accounting and GST related concerns.
• Ensuring customer satisfaction by resolving issues in a timely manner.
• Collaborating with the team to improve our support processes.

To be successful in this role, you'll need:

• A willingness to learn and adapt.
• Good communication skills to interact with clients.
• Basic understanding of software applications.
• Knowledge of accounting and GST.
• Freshers to 6 years of experience are welcome to apply.

What We Offer:

• A supportive environment for freshers to start their careers.
• Opportunities for learning and professional growth.
• A chance to work with a dynamic team in a fast-paced industry.
• Competitive salary and benefits.

If you are eager to start your career in customer support and are ready to help our clients succeed, we would love to hear from you!

Apply Now!

Job Summary:

We are looking for a highly skilled senior .NET Full Stack Developer with 7+ years of experience to join our dynamic team. The ideal candidate should have strong expertise in .NET 8, Microservices Architecture, SQL, and various design patterns. Prior experience in the banking or financial services domain is highly preferred. The role requires excellent communication skills, client interaction abilities, and a strong understanding of agile methodologies. You will be responsible for designing, developing, and maintaining scalable applications while collaborating closely with clients and cross-functional teams.

Key Responsibilities:

1. Design, develop, and maintain robust, scalable, and high-performance applications using .NET 8 and related technologies.
2. Develop and implement Microservices Architecture to build modular and scalable solutions.
3. Work on both frontend and backend development, ensuring seamless integration.
4. Apply design patterns such as SOLID principles, Repository Pattern, CQRS, and DDD for optimized application development.
5. Develop and optimize complex SQL queries, stored procedures, and database structures to ensure efficient data management.
6. Collaborate with business stakeholders and clients to gather requirements and provide technical solutions.
7. Ensure security, performance, and scalability of applications, particularly in banking and financial environments.
8. Actively participate in Agile/Scrum development cycles, including sprint planning, daily stand-ups, and retrospectives.
9. Communicate effectively with clients and internal teams, demonstrating strong problem-solving skills.
10. Troubleshoot and debug technical issues, ensuring high availability and smooth performance of applications.
11. Mentor and guide junior developers, conducting code reviews and knowledge-sharing sessions.
12. Stay updated with the latest technologies, frameworks, and best practices in .NET development and Microservices.

Required Skills & Experience:

1. .NET 8 (C#, ASP.NET Core, Web API) – Strong hands-on experience in enterprise-level application development.
2. Microservices Architecture – Experience designing and implementing scalable, loosely coupled services.
3. Frontend Technologies – Knowledge of Angular, React, or Blazor for UI development.
4. Design Patterns & Best Practices – Strong understanding of SOLID principles, Repository Pattern, CQRS, Factory Pattern, etc.
5. SQL & Database Management – Expertise in MS SQL Server, query optimization, and stored procedures.
6. Agile Methodologies – Solid understanding of Scrum, Kanban, and Agile best practices.
7. Banking/Financial Domain (Preferred) – Experience in core banking systems, payment gateways, or financial applications.
8. Client Interaction & Communication Skills – Excellent verbal and written communication, with the ability to engage with clients effectively.
9. Logical & Analytical Thinking – Strong problem-solving skills with the ability to design efficient solutions.
10. Cloud & DevOps (Preferred) – Exposure to Azure MANDATORY /AWS, Docker, Kubernetes, and CI/CD pipelines.
11. Version Control & Collaboration – Proficiency in Git, Azure DevOps, and Agile tools (JIRA, Confluence, etc.).

Preferred Qualifications:

1. Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
2. Certifications in Microsoft .NET, Azure, or Agile methodologies are a plus.

About the Role

We are looking for a highly skilled and experienced Junior React Native Developer to join our team and take the lead on developing our cross-platform mobile application. You’ll play a critical role in building, launching, and scaling a high-performance mobile app that runs seamlessly on both iOS and Android platforms from a single codebase.

If you’re passionate about mobile technologies, have a strong command of React Native, and are excited about creating a high-quality product from the ground up, we’d love to hear from you.Responsibilities

• Lead the end-to-end development of a cross-platform mobile application using React Native.
• Collaborate with product managers, designers, and backend engineers to deliver high-quality user experiences.
• Build reusable components and front-end libraries for future use.
• Optimize app performance for speed and scalability across devices and OS versions.
• Ensure the app complies with design standards and platform-specific guidelines (Apple App Store & Google Play).
• Set up CI/CD pipelines for automated builds, testing, and deployment (e.g., using Fastlane, EAS, or similar).
• Integrate RESTful APIs and third-party services.
• Handle app store submissions and updates.
• Mentor junior developers and enforce best practices in mobile development.

Requirements

Must-Have:

• 1+ years of experience in mobile application development.
• 1+ years of hands-on experience with React Native.
• Strong understanding of JavaScript (ES6+), TypeScript, and React architecture.
• Deep knowledge of iOS and Android mobile app development lifecycle.
• Experience with mobile UI/UX best practices and performance optimization.
• Familiarity with native build tools (Xcode, Android Studio).
• Experience integrating REST APIs and handling network latency issues.
• Proficient with Git, GitHub/GitLab, and agile development practices.
• Experience with push notifications, in-app purchases, deep linking, and analytics SDKs.

Preferred:

• Experience with Expo or EAS for managed workflows.
• Familiarity with mobile CI/CD pipelines (Fastlane, Bitrise, etc.).
• Experience with native modules (Objective-C/Swift and Java/Kotlin) as needed.
• Knowledge of automated testing frameworks (Jest, Detox).
• Published apps in both the App Store and Google Play.
• Prior experience in startups or high-growth environments.

What We Offer

• Opportunity to lead and build a product from the ground up.
• Work with a dynamic and talented team in a fast-paced environment.
• Flexible working hours and remote-first culture.
• Competitive salary and equity options (if applicable).
• Learning and development budget.

Requirements

• Strong knowledge of Javascript fundamentals, Object-oriented programming, and Web concepts with 3-7 years of relevant experience in building web apps at scale.
• You must have a strong understanding of semantic HTML / HTML5, CSS / CSS3.
• Experience or familiarity with React.js or Vue.s, and build tools like Webpack, Rollup, etc.
• Curiosity to go in-depth of codebases and libraries and have the ability to set it up from scratch.
• Familiarity with Server Side Rendering (SSR) and website SEO

What You’ll Do

• Build website and frontend platform.
• Build monitoring graphs, services directory, ML model management UI. Make sure SEO and website performance are top-notch.
• Work with design teams and ability to lead other frontend engineers when we expand our team
• Take good design decisions which scale and follow best practices.

Role & Responsibilities :

- Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.

- Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.

- Transform business and design needs into innovative products.

- Drive all projects to completion within deadlines.

- Perform thorough testing to find issues ahead of time.

- Engineering software needs more precise analysis & coding skillset.

- Enhance skillset by working with fortune 500 clients.

- Interacting with internal team.

Qualifications :

- B.E in computer science or related fields.

- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.

- Ability to work at the tactical and strategic levels of IT initiatives.

- Impressive hands-on experience in Java, database(Oracle), OOPS, Java Swing, Javafx

- Self-Motivated, flexible & Innovative.

1. Key Responsibilities 
1. Grow social media pages of the company 
2. Strategize and execute campaigns to drive brand affinity and new consumers
3. in-charge of all social media handles of the company (big social networks + new age networks)
4. Partner with other brands to co-create campaigns
5. Collaborate with other marketing verticals to grow the app community 
2. Mandatory and good to have experience/ skills.

1. 1. 0 to 2 years. Experience with high-growth consumer apps in India is a big plus
   2. Excellent written and spoken communication skills in the English language are a must. Hindi and other Indian languages are a plus 
   3. Love social media and short video apps. SelfSelf-usage social networks with a good following are a must.

Must-Have:

• Core Java (Must be good in Core Java concepts, Java programming practices, Clean coding.)
• Spring Framework(Must have working experience in Spring Core)
• Any SQL framework(hands-on working experience in any of these: Hibernate/JPA/MyBatis/Spring Data/Others)
• Hands-on experience in REST API
• Hands-on experienceSQL Database(any of the databases: Oracle/MySQL/PostgreSQL/SQLServer)
• Must have working experience with basic GIT
• Maven or Gradle (Must have working experience in building Java projects using maven or Gradle.)
• Should be able to work independently under someone's guidance.

Good to have:

• Advanced Java(Threading, Performance optimization)
• Spring Boot
• Other Spring frameworks(Spring Security, Spring Batch, Others)
• Microservices - Any NoSQL database(MongoDB, Cassandra, others)
• Application designing concepts.

Roles and Responsibilities:

1. SDLC and Agile methodologies of software development.
2. Experience in managing software development projects - Ability to oversee entire Project Management lifecycle, to include scheduling, coordinating, invoicing and management of multiple projects
3. End to end accountability for Software Development projects
4. Managing the team of software developers; Advanced level of technical background to provide highly-credible leadership to the team
5. Provide technical leadership for software development
6. Deliver the project to the clients
7. Troubleshoot the issues - custom web applications, mobile application development
8. Establish the framework, leverage our product Turanto-Cloud Application Development Platform for each project
9. Has a product development background and has experience in building enterprise grade products using C#.Net MVC
10. Proven ability to handle multiple scrum teams and guide them to overcome technical challenges
11. Good experience in WebAPI and Service Oriented Architecture
12. Have practical experience in implementing CI and CD in recent projects and have a DevOps mindset
13. Solid understanding of the design process and various tools and resources available in the market and of backend and frontend development
14. Ability to accurately and objectively evaluate complex project risks and issues
15. Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of stakeholder trust and confidence
16. Exceptional tracking and time management skills
17. Ability to balance conflicting priorities and changing demands.
18. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
19. Should have expertise on client co-ordination
20. Mentor team members for successful delivery of projects
21. Guide cross-functional teams in the execution of projects
22. Deliver the project successfully with highest quality, agreed effort and on-time

Skills

1. Agile development practices (Kanban, Scrum)
2. Can do attitude
3. Thirst for knowledge and relish the opportunity to solve problems either as a team or independently.
4. A natural curiosity, always searching for improvements and learning new skills
5. A deep passion for technology and a love of learning new concepts and technologies.
6. Must be good in collaboration/team building/servant leadership.
7. Key Performance Indicator: Project Delivery Metrics Effort, On-Time Delivery, First Time Right
8. Strong technical knowledge in Web Development Frameworks, Mobile App Development Framework, emerging web and app development technologies
9. Successfully delivered the software solutions to the client (must)
10. Experience of leading a team of 15-20 developers
11. Demonstrate leadership skills
12. Passion for coding/programming and development

7+ years experience in software development with primary focus on Microsoft .Net stack(Asp.Net MVC, C#, Dotnet Core, SQLAzure, Microsoft Azure) & relevant experience in Web & Mobile App Development is must.

Industry: https://www.naukri.com/it-software-jobs">IT-Software / https://www.naukri.com/software-services-jobs">Software Services

Functional Area: https://www.naukri.com/it-software-qa-&;-testing-jobs">IT Software – Development and Maintenance

Role Category: Programming & Design