Content writer

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

I am looking to hire a serious Performance Marketing Leader who understands profitable scaling not just campaign execution.

We’re scaling aggressively and preparing to deploy ₹2 Cr+ per month across Meta & Google.

Target: 4X+ blended ROAS with strong contribution margins.

This is not a campaign manager role.

This is a revenue ownership role.

I’m looking for someone who:

• Has 6–9 years of hands-on performance experience

• Has managed ₹50 Lakh+ monthly budgets

• Understands CAC, MER, LTV & contribution margin

• Knows Meta scaling frameworks & Google PMax deeply

• Has scaled a D2C brand profitably

📍 Mumbai | Work From Office

🕒 11 AM – 8 PM | Monday–Saturday

If you’re confident operating at this level, DM me with:

* Brands scaled

* Budget handled

* Blended ROAS achieved

* Current CTC & notice period

We’re building something serious at Wildglow.

Looking for someone equally serious about growth.

Job Summary

iCloudEMS is looking for a highly skilled PHP Backend Developer with strong experience in web application development and hands-on expertise in React Native for mobile applications. The ideal candidate will be responsible for developing scalable backend systems, integrating APIs, and collaborating closely with frontend and mobile teams to deliver high-quality education management solutions.

Key Responsibilities

Design, develop, and maintain PHP-based backend web applications

Build and manage RESTful APIs for web and mobile applications

Integrate backend services with React Native mobile applications

Optimize application performance, security, and scalability

Work with databases (MySQL/PostgreSQL) for data modeling and query optimization

Implement authentication, authorization, and role-based access control

Collaborate with UI/UX designers, frontend developers, and QA teams

Troubleshoot, debug, and enhance existing applications

Follow coding standards, best practices, and documentation guidelines

Required Skills & Qualifications

Strong expertise in Core PHP / Laravel / CodeIgniter

Solid understanding of backend architecture and MVC frameworks

Hands-on experience in React Native (Android & iOS)

Experience with REST APIs, JSON, and third-party API integrations

Proficiency in MySQL and complex SQL queries

Knowledge of server-side security (JWT, OAuth, data protection)

Familiarity with Git / GitHub / Bitbucket

Experience with payment gateways, notifications, and background jobs

Understanding of web hosting, deployment, and server management (Linux)

Good to Have

Experience in education domain / ERP / CRM/HRMS/EMS platforms

Knowledge of Node.js or other backend technologies

Exposure to cloud services (AWS, Azure, etc.)

Experience with CI/CD pipelines

Basic understanding of UI/UX principles

Why Join iCloudEMS?

Opportunity to work on scalable education management systems

Collaborative and growth-oriented work environment

Exposure to modern technologies and enterprise-level projects

Competitive salary and performance-based growth

Job description:

Job Description

FrontEnd Devloper ( React , Next.js), Amplifai Pune

Amplifai transforms AI potential into measurable business value, guiding organizations from strategic planning to execution. With deep expertise in AI product development, technical architecture, regulatory compliance, and commercialization, we deliver secure, ethical, and high-performing solutions. Having co-founded one of Europe’s most innovative AI companies, our team drives unparalleled growth for clients through cutting-edge technologies like GPT tools, AI agents, and modern frameworks. Join our new Pune office to shape the future of AI-driven innovation!

We’re excited to launch our new office in Pune, India, and are seeking a skilled Frontend Developer to join our growing team. This is your opportunity to shape intuitive, high-performance user interfaces from the ground up using React and modern front-end tech. If you’re driven to create seamless user experiences, love exploring new tools, and want to shine in a startup-like setting, we’d love to meet you!

Key Responsibilities:

• Play Individual contributor to development of a platform using Next.js, Supabase, Drizzle ORM, and Vercel for hosting.
• Design and implement microservices
• Integrate Vercel AI SDK for AI-driven features like pricing assistants and product classification.
• Leverage TanStack (React Query) for state management and ShadCN for reusable UI components.
• Drive CI/CD automation and deployment pipelines on Vercel, addressing technical debt in React Query, Drizzle, and database structure
• Collaborate with product analysts, UX designers, and QA teams to deliver configurable business flows and integrations with POS systems.
• Mentor developers, ensuring code quality, scalability
• Own project delivery, manage technical risks, and align with roadmap priorities like multi-step product classification
• Track project progress, identify risks, and resolve roadblocks to ensure timely delivery.
• Communicate effectively with clients and internal teams, presenting solutions and progress updates with clarity.
• Maintain comprehensive documentation of requirements, user stories, and sprint metrics.
• Identify opportunities to enhance Agile processes, team collaboration, and product outcomes through continuous improvement.

Required Skills & Experience:

• 4+ years of software development experience.
• Expertise in Next.js, React, and TypeScript for building scalable web applications.
• Proficiency with Supabase for authentication and database management, and Drizzle ORM for data interactions.
• Strong experience with TanStack (React Query) for state management and ShadCN for UI frameworks.
• Hands-on knowledge of Vercel for hosting, deployments, and Vercel AI SDK for AI integrations.
• Proven ability to design microservices architectures with RESTful APIs.
• Experience with CI/CD pipelines and automation tools (e.g., Vercel CI, GitHub Actions).
• Exceptional leadership, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with AI-driven features (e.g., pricing models, product classification) or Vercel AI SDK.
• Familiarity with POS system integrations or e-commerce platforms.
• Knowledge of compliance frameworks in web applications.
• Certification in cloud architecture (e.g., Azure, AWS, Vercel) or Agile methodologies.

Job Type: Full-time

Work Location: In person

Company Overview

VC-backed Fintech startup with an innovative online trading application seeking an experienced Frontend Engineer to join our growing team.

We're based out of UK and have our engineering team in India.

Job Description

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

1. Developing new user-facing features using React.js
2. Building reusable components and front-end libraries for future use
3. Translating designs and wireframes into high quality code
4. Optimizing components for maximum performance across a vast array of web-capable devices and browsers
5. Maintain existing React systems, including fixing bugs
6. Handling backend infra written in Next/Node/Express

Skills

1. Strong proficiency in debugging, JavaScript, including DOM manipulation and the JavaScript object model
2. Thorough understanding of React.js and its core principles
3. Experience with popular React.js workflows (such as Flux or Redux)
4. Familiarity with newer specifications of EcmaScript
5. Experience with data structure libraries (e.g., Immutable.js)
6. Knowledge of isomorphic React is a plus
7. Knowledge of isomorphic Next js and Node js is a plus
8. Familiarity with RESTful APIs
9. Knowledge of modern authorization mechanisms, such as JSON Web Token
10. Familiarity with modern front-end build pipelines and tools
11. Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
12. Familiarity with basic authentication mechanism and security
13. Ability to understand business requirements and translate them into technical requirements
14. A knack for benchmarking and optimization
15. Familiarity with code versioning tools such as Git

[Please note: Our HQ is in Wales and we're in the process of creating an Indian Entity. This means that the candidate will be responsible for all Tax related compliances until the entity is setup.]

Inside Sales Lead

The Inside Sales head will lead a team of regional inside sales manages/reps and will be responsible for meeting revenue targets in the regions.

Key responsibilities

• Manage the regional inside sales team and deliverables
• Set and track sales targets for your team aligned to the overall Qualified targets in the region and across the globe
• Set the pace for outbound efforts to ensure faster delivery of qualified leads as well as efficient conversions
• Track quality of conversations, lead quality and other metrics to ensure adherence to standards that will lead to attainment of sales goals every quarter
• Mentor and train the team as required to Improve conversions 
• Work closely with marketing, sales and other teams
• Sign up for and deliver a certain number of qualified opportunities every quarter
• Consistently work towards improving team productivity and efficiency

Mandatory requirements (Please read these carefully before applying)

• Prior experience in leading inside sales teams at least for over 800 days or more
• B2B experience especially in pitching a complex tech product to diverse audiences and managing teams that do so
• Proven capability in delivering qualified sales opportunities and meeting sales targets globally

We are looking to hire a dedicated content writer to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content.

To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.

• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

• Bachelor's degree in communications, marketing, english, journalism, or related field.
• Proven content writing or copywriting experience.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills.

Requirements:-

• Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field. 
• Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
• knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and  .Net. as their Core Skill.
• Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
• Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.  
• Experience with project management and workflow tools such as   Agile, Jira / WorkFront etc.
• Experience with open-source technologies and cloud services.
• Experience in working with Puppet or Chef for automation and configuration.
• Strong communication skills and ability to explain protocol and processes with team  and management.  
• Experience in a DevOps Engineer role (or similar role)
• AExperience in software development and infrastructure development is a plus

Job Specifications:-

• Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.  
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
• Deploy product updates as required while implementing integrations when they arise.  
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Specifying, documenting and developing new product features, and writing automating scripts.  Manage code deployments, fixes, updates and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools, and source control such as GIT and SVN.
• Lead the team through development and operations.
• Offer  technical support where needed, developing software for our back-end systems.

If Interested for this Please apply or share with good folks you know. 

https://s.ripplehire.com/s/Bg0H

https://s.ripplehire.com/s/Bg0H

Or fill this form: https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM" target="_blank">https://docs.google.com/forms/u/2/d/1-2MoDA8HH0wItTuaPtLpuCmQAn2mjM0lxISwYVTvQYM

Job Description: You will begin in an individual contributor’s role, working in ateam of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

• Having a keen interest and deep understanding of the Indian education sector. • Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)

Training: All selected candidates will be part of a two-month training process under the Business Development Trainee profile at a monthly stipend of Rs 25,000. Upon successful completion of training candidates will be promoted to the role of Business Development Associates (BDA)

The first 2 weeks of this training will be classroom training followed by 6 weeks of "On- the-Job Training", both at the BDT Training Location. There will be additional performance incentives which will be applicable during the training period. Currently till our offices re-open, the training will happen in the Work from Home mode. Once our offices are open, the training will shift to the BDT Training Location.

Upon successful completion of training based on clearing the company's expected parameters, they will be confirmed as BDA - Direct Sales (at 10 LPA) or BDA - Inside Sales (at 8 LPA). Also, only after confirmation to the BDA role, they will start work at their 'Role Location'.

CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful

completion of training)

Note for candidates confirmed as BDA-Direct Sales: In the unlikely scenario where the Direct Sales Model does not resume in their role location at the end of the Training Program. They will relocate to their role location as BDA-Direct Sales (at 10 LPA) as soon as the Direct Sales model begins at their role location.