Sr. Technical Content writer

A Day in the Life:

• Collaborate with developers and product managers to understand feature requirements.
• Review feature specifications and design detailed test cases.
• Perform manual tests on payment gateway systems, including transaction flows and API validations.
• Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
• Conduct regression testing to ensure system stability after updates.
• Participate in team discussions to troubleshoot and resolve issues.
• Document test results and prepare for upcoming sprint activities.

Key Qualifications and Skills:

• 5 - 6 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
• Strong knowledge of payment processing.
• Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
• Proficiency in SQL for database validation (transaction logs, ledger entries).
• Hands-on experience with JMeter, Postman, Selenium, or similar tools.
• Knowledge of blockchain-based payouts (optional but a plus).

Key Responsibilities:

1. Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
2. Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
3. Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
4. Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
5. Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
6. Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
7. Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
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* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

Job description

Title-Full stack Developers

Job type-Full Time

Skills - Java , Spring Boot , SQL Server , PostgreSQL , MangoDB , Angular Js , Type Script , Microservice Architecture , Kafka , GIT , Git Flow Development , AWS , Azure , APIs , Web Services , CI/CD Pipeline , Agile/SCRUM , DataDog

Location- Hyderabad - Telangana

Experience- 6 to 9 Years

Annual CTC INR : 23 LPA - 28 LPA

Dead Line - 07/04/2025

Job Description

Position: Fullstack Developer

Location: Hyderabad, India

Employment Type: Full-Time

Open Positions: 7

Role Overview:

We are seeking experienced Fullstack Developers with 6-9 years of expertise in designing, developing, and maintaining scalable, distributed applications. The ideal candidate will be proficient in Java, Spring Boot, AngularJS, and TypeScript, with strong experience in cloud-based development, CI/CD pipelines, and Agile methodologies.

Key Responsibilities:

• Troubleshoot and resolve complex data, system, and software issues in production.
• Develop emergency bug fixes and manage production applications.
• Ensure production issues are resolved within SLA timelines.
• Deploy application changes using CI/CD pipelines.
• Review and manage production changes using ServiceNow.
• Lead scrum teams in Agile environments, ensuring high-quality technology solutions.
• Develop and enhance application frameworks with a focus on performance and scalability.
• Implement unit tests, container build checks, and API tests to support shift-left practices.
• Evaluate new platforms, tools, and technologies to optimize development workflows.
• Provide technical guidance, code reviews, and mentorship to team members.

Required Technical Skills:

• Strong experience in Java and Spring Boot application development.
• Proficiency in RDBMS (SQL Server/PostgreSQL) and NoSQL (MongoDB/ElasticSearch).
• Hands-on experience with AngularJS, TypeScript, and event-driven architecture.
• Solid understanding of messaging queues like Kafka.
• Expertise in Git and Git flow for code lifecycle management.
• Cloud experience with AWS or Azure, including API and web service development.
• Hands-on experience with CI/CD deployment pipelines and DevOps tools.
• Familiarity with monitoring tools such as Datadog, Dynatrace.

Nice to Have:

• Experience with Azure DevOps, SonarQube, and monitoring tools like StatsD.
• Test automation expertise.

Soft Skills & Leadership:

• Excellent problem-solving and analytical abilities.
• Strong communication and stakeholder management skills.
• Ability to lead Agile teams and drive best development practices.

Additional Requirements:

• Must be available to join within 3 weeks.
• Willing to attend face-to-face interviews as per company requirements.
• Open to relocating to Hyderabad if not already based there.

• Install, configure, and maintain Kubernetes clusters.
• Develop Kubernetes-based solutions.
• Improve Kubernetes infrastructure.
• Work with other engineers to troubleshoot Kubernetes issues.

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Linux/Unix experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Job Title : Sr Java Developer

Job Description 

We are seeking a well experienced full stack Java developer for our product. As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. 
  Roles and responsibilities? 

• Design, develop and implement software programming applications.
• Build highly scalable product.
• Participate in gathering business requirements and assessing existing architectures and resources.
• Work with application development team in delivering the project and deliverable within time and with good quality.
• Perform unit testing, oversee quality assurance of applications through system testing.
• Establishes processes for performance and conducts code review.
• Manage and mentor junior members of the team on good coding practice

Skills and experiences would I bring into this role? 

1. E/ B.Tech / MCA in computer science or a related field
2. 4+ Years of Java/J2EE work experience.
3. Object-Oriented design, patterns, algorithms, data structures
4. Well knowledge about Spring Hibernate framework.
5. Exposure to React JS / Angular JS.
6. Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
7. Experience in Web services (REST or SOAP)
8. End to end web development experience is highly preferred
9. Good understanding of unit testing methodologies.
10. Good analytical and communication skills
11. Startup work culture mindset.