Sr. Technical Content writer

Job Title : Technical Writer

CTC : 40-43 LPA

Experience : 15 yrs

Location : Pune

Working Mode : Onsite 

Primary skills : Technical writing, API Documentation, Big Data, Logistic, Banking 

Key Responsibilities:

• Create and maintain high-quality technical documentation across various domains, including big data, data management, logistics, and banking.
• Develop user-friendly guides, API documentation, and online help resources that effectively convey complex technical concepts to a diverse audience.
• Innovate and implement new documentation strategies to make our documentation more customer-centric.
• Collaborate with cross-functional teams to ensure consistency and accuracy across documentation suites.
• Utilize scriptwriting, video production, and editing skills to produce engaging and informative visual content that enhances the user experience.
• Mentor and train colleagues in effective documentation techniques and best practices.
• Drive process improvements to reduce time-to-delivery and enhance the overall efficiency of documentation processes.
• Stay up-to-date with industry trends and technologies to ensure our documentation remains cutting-edge and relevant.
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Qualifications:

• Bachelor’s degree in a relevant field or equivalent practical experience.
• Over 15 years of experience in the software documentation field, with a strong track record in big data, data management, logistics, and banking.
• Proficiency in creating user-friendly guides, API documentation, and online help resources.
• Demonstrated success in improving user engagement through documentation revamps.
• Strong scriptwriting, video production, and editing skills for visual content creation.
• Exceptional collaboration skills and the ability to simplify complex technical concepts for diverse audiences.
• A passion for sharing knowledge and insights through mentoring and training.

What we look for:

Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.

Responsibilities:

• Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters
• Create research-oriented industry-specific content for websites
• Proofreading content before delivery
• Identify customers’ needs and gaps in content and recommend new topics
• Generate fresh content ideas for social media
• Work with graphic designers to digitally deliver content concepts

Requirements:

• Graduate in any stream with exceptional writing skills
• Good communication and interpersonal skills
• Proficient with Microsoft Office Suite and Google Docs
• Ability to multitask, prioritize and manage time efficiently

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description

As a technical writer, you will work on creating clear and concise guides for Testsigma customers, partners, and developers. You will be responsible for communicating complex information in an easily understood manner, without relying on jargon. Your role will involve collaborating with fellow writers and internal business partners (such as product managers, UI designers, and software development engineers) to strategize, participate in content development and quality governance efforts, and develop content for our ecosystem. 

Responsibilities

• Builds high-quality, rich technical content in easy-to-understand plain, clear and simple language.
• Develops a solid understanding of the product to try, code, test out and also simulate user’s behavior for videos.
• Works with design, product, and engineering team to create great documentation for all Testsigma products
• Don’t shy away from setting up the IDEs and debugging a few lines of the code.
• Be comfortable with handling shifting priorities and pivoting when required.
• Review content in terms of logical flow and completeness of document.
• Standardize documentation process across the organization

Requirements

• 1 year of Dev/Testing/Automation experience 
• Have an understanding of computer science or automation testing fundamentals.
• 2-4 years of experience in building technical documentation, API documents, or technical content for SaaS companies.
• Excellent skills in grammar, minimalist documentation design, and effective information architecture.
• Experience writing, editing, researching, and planning software documentation.
• Sound knowledge of version control (Git), software development lifecycle, DevOps(Jenkins), and testing practices.
• Comfortable with IDE’,, APIs, programming languages(any) to understand the concepts and convert to user understandable formats.
• Experience using the Linux shell
• Be a team player - work with our world-class engineers to come up with creative and elegant documentation to help users with complex problems.
  
  Candidates from SAAS, Technology product background prefered.

Technical Document writer

About Aviso

Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.

We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors. 

What you will be doing

• The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
• Ability to grasp and visualize enterprise software and infrastructure concepts.
• Ability to produce world class documentation.
• Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
• Writing of any and all User Manuals for Aviso
• Work with the QA team to produce high quality QA documents.
• Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure. 
• Organize the technical material into various categories of documents.
• Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
• Attend cross-functional planning meetings and scrum meetings
• Coordinate with subject matter experts to ensure that the content is accurate and current
• Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
• Should be able to present information in a simple, concise manner. Should pay attention to detail.

What you bring

• Qualification: BE/BTech,ME/MTech/MCA background
• You must have minimum 4 years in Technical Writing.
• Must have excellent written and oral communication skills
• Must have the ability to grasp and communicate technical concepts 
• Must have organization and analytical skills 
• You should have Experience in modular documentation using XML Editors
• You will be Understanding of latest technologies in technical communication – added advantage
• Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
• Experience in working in an Agile environment would be an advantage

Aviso offers

• Dynamic, diverse, inclusive startup environment driven by transparency and velocity
• Bright, open, sunny working environment and collaborative office space
• Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
• Competitive salaries and company equity, and a focus on developing world class talent operations
• Comprehensive health insurance available (medical) for you and your family
• Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
• CEO moonshots projects with cash awards every quarter
• Upskilling and learning support including via paid conferences, online courses, and certifications
• Every month Rupees 2,500 will be credited to Sudexo meal card