Freelance Technical Writer

• Sr PHP Dev:
•  - 6+ years of Exp
• - Good knowledge of Symfony 5
• - Expert in PHP 8
• - Good front-end knowledge of Angular, React
• - Good AWS knowledge
• - Experience in developing highly scalable public-facing websites

JD for BDM - US Staffing ( 5 days work from office - JP nagar 3rd phase , south bangalore)

Job description:

We are seeking a high-performing Business Development Manager (BDM) to lead our US IT Staffing business development initiatives from our Bangalore office. The ideal candidate will have a strong foundation in Bench Sales and a proven track record in client acquisition. The role focuses on engaging with Direct Clients, Prime Vendors, and Tier-1. The BDM will be responsible for lead generation, cold calling, email campaigns, LinkedIn outreach, and strategic marketing to grow our client base in the US.

Key Responsibilities:

• Generate leads and build a strong sales pipeline through: Cold calling, Email marketing, LinkedIn outreach, Referrals and industry networking
• Identify, target, and engage with Direct Clients, Prime Vendors, and Tier-1 Vendors in the US IT Staffing space.
• Understand client requirements and effectively market bench consultants (H1B, GC, USC).
• Drive the full sales cycle – from initial contact and requirement gathering to negotiations and deal closure.
• Work closely with Bench Sales and Recruitment teams to ensure timely and quality submissions.
• Build and maintain long-term relationships with clients and vendor partners.
• Consistently achieve or exceed defined monthly/quarterly revenue and client acquisition targets.
• Maintain detailed documentation of activities, pipelines, and client interactions.

Requirements:

• 5 to 10 years of experience in US IT Staffing, including a minimum of 2 years in a client-facing BDM role.
• Strong background in Bench Sales with hands-on experience in candidate marketing.
• Proven ability to generate leads and close new accounts with Direct Clients and Prime Vendors.
• Excellent understanding of US work authorizations, tax terms (W2, C2C, 1099), and staffing models.
• Exceptional communication, negotiation, and interpersonal skills.
• Self-motivated, proactive, and target-driven professional.
• Familiarity with ATS/CRM tools and US job portals (Dice, Monster, CareerBuilder, etc.).

Good to Have:

• Existing client/vendor relationships in IT services or staffing.
• Awareness of US market trends – high-demand skill areas like Cloud, DevOps, Data, and Cybersecurity.
• Experience working with implementation partners and large integrators.

Key Responsibilities Area

 Follow work schedule time and safe work practices.

 Follow grooming and uniform guidelines as per the companies Grooming Guide

 Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests

 Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling

 Own and manager peak period business as per standard operating procedures

 Ensure readiness and realistic projections / forecasting on the shift

 Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective

actions

 Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts

 Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment

 Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer

delight

 Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.

 Execute inventory and cost control process to control food wastage and preserve quality on the shift

 Train and certify the new and tenured team members regularly to deliver consistent performance on the shift

 Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

 At all times, project a favorable image of companies to the general public. Be a role model at all times

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays only.

 Male employees will be required to work night shifts based on operational needs.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive selling.

 Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal grooming norms.

Key Responsibilities:

• Salesforce Administration:

o Manage user setup, roles, profiles, security settings, and permissions.

o Configure and maintain custom objects, record types, fields, page layouts, workflows, process builders, and validation rules.

o Perform regular data management tasks including data import, export, deduplication, and cleaning.

o Ensure platform stability and performance with regular system maintenance.

• Salesforce Development:

o Design and implement custom solutions using Apex, Visualforce, Lightning Components (LWC and AURA), and SOQL

o Develop and integrate APIs to connect Salesforce with other systems.

o Automate processes with Flow Builder, Process Builder, and custom code.

o Optimize Salesforce instance through custom development for better performance and scalability.

• System Enhancements:

o Identify opportunities for automation, efficiency, and improved data quality.

o Implement third-party apps from AppExchange as required.

o Stay up-to-date with Salesforce releases and ensure smooth implementation of new features.

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates

• Create a brand and positioning strategy for the company. Own key P&L goals including TVL, User acquisition, and # users across multiple chains
• Segmentation, targeting, and acquisition strategies across user segments and channels
• Design and implement company brand strategy on social media, including Twitter, Discord, Medium, and Telegram
• Build and execute communications campaigns across different Proof of Staking chains that tell the company story to multiple audiences
• Work with influencers, community to expand the audience and widen the reach of the company
• Design community development and engagement strategies. Manage community managers and implement community strategy

Essential Skills & experience:

• Goal-driven, Structured thinker and Operator
• Experience with Community building across social media
• 1-3 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
• Excellent verbal and written communication skills (English). Multiple languages is a plus.
• Prior community management experience is a plus

Customer / Tech Support Engineer JD

We are looking for a Customer Support Engineer/Tech Support Engineer who will be solving high-priority customer technical issues in a fast-paced environment. The support team is the foundation of everything the company does, and we take the role of supporting our merchants seriously. This is a highly cross-functional role; you'll work closely with company’s merchants to uncover their business goals and then coach them on the best ways to use the company website to achieve them. Your role would involve explaining technical concepts, providing support for overall systems testing and implementation into the production, and creating and improving documents that help customers solve their problems. If you are someone who enjoys solving merchants' technical problems, we want to hear from you.

• Participate in requirement, design discussions, and come up with solutions according to functional specifications
• Develop in-depth product expertise as a master Fulfil user and teacher
• Translate highly complex business requirements into technical solutions through efficient design and using appropriate tools and technologies
• Technical support and troubleshooting production issues and solution implementation
• Collaborating with the product team to share customer feedback, ensuring we continue to learn and improve our product and processes
• Identifying and resolving application issues, providing feedback for product improvements and overall direction
• Proactively identify areas of improvement and talk to our customers to ensure they are getting the most out of the product
• Involved in other programming and documentation including API references, guides, and tutorials
• Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of our platform better

• Demonstrated proficiency with Python and SQL
• Relevant experience in working with eCommerce industry APIs e.g. Shopify, Magento, shipping carriers (e.g. USPS, DHL, FedEx etc), and Payment platforms
• Ability to adapt and write high-quality code that will be peer-reviewed.
• Familiarity with code versioning tools like GIT.
• Experience in working with web services i.e. HTTP, REST, JSON
• Superior interpersonal and customer support skills to provide excellent service