Freelance Technical Writer

We seek a highly skilled and experienced Ruby on Rails Development Team Lead/Architect to join our dynamic team at Uphance. The ideal candidate will have proven expertise in leading and architecting RoR projects, focusing on building scalable, high-quality applications. This role requires a combination of technical leadership, mentorship, and a strong commitment to best practices in software development.

Job Type: Contract/Remote/Full-Time/Long-term

Responsibilities:

• Develop and maintain high-quality Ruby on Rails applications that meet our high-quality standards.
• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Utilise your expertise in Ruby on Rails to enhance the performance and reliability of our platform.
• Set the technical direction for the existing RoR project, including system architecture and technology stack decisions.
• Guide and mentor team members to enhance their technical skills and understanding of RoR best practices.
• Conduct code reviews to maintain high coding standards and ensure adherence to best practices.
• Optimise application performance, focusing on ActiveRecord queries and overall architecture.
• Tackle complex technical challenges and provide efficient solutions, particularly when specifications are unclear or incomplete.
• Establish and enforce testing protocols; write and guide the team in writing effective tests.
• Define and ensure consistent adherence to best practices, particularly in the context of large applications.
• Manage the development process using Agile methodologies, possibly acting as a Scrum Master if required.
• Work closely with product managers, designers, and other stakeholders to meet project requirements and timelines.

Technical Requirements and Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Proven experience with Ruby on Rails, MySQL, HTML, and JavaScript (6+ years)
• Extensive experience with Ruby on Rails and familiarity with its best practices
• Proven track record of technical leadership and team management
• Strong problem-solving skills and the ability to address issues with incomplete specifications
• Proficiency in performance optimisation and software testing
• Experience with Agile development and Scrum practices
• Excellent mentoring and communication skills
• Experience with large-scale application development
• Application performance monitoring/tuning

General Requirements:

• Availability to work during the IST working hours.
• High-speed Internet and the ability to join technical video meetings during business hours.
• Strong analytical and problem-solving skills and ability to work as part of multi-functional teams.
• Ability to collaborate and be a team player.

Why Uphance?

• Engage in Innovative Projects: Immerse yourself in cutting-edge projects that not only test your skills but also encourage the exploration of new design realms.
• AI-Integrated Challenges: Take on projects infused with AI, pushing the boundaries of your abilities and allowing for exploration in uncharted territories of software design and development.
• Flexible Work Environment: Whether you embrace the digital nomad lifestyle or prefer the comfort of your own space, Uphance provides the freedom to design and create from any corner of the globe.
• Inclusive Team Environment: Join a dynamic, international, and inclusive team that values and celebrates diverse ideas.
• Collaborative Team Dynamics: Become a part of a supportive and motivated team that shares in the celebration of collective successes.
• Recognition and Appreciation: Your accomplishments will be acknowledged and applauded regularly in our Recognition Rally.

Compensation:

Salary Range: INR 24 LPA to INR 32 LPA (Salary is not a constraint for the right candidate)

At Uphance, we value innovation, collaboration, and continuous learning. As part of our team, you'll have the opportunity to lead a group of talented RoR developers, contribute to exciting projects, and play a key role in our company's success. If you are passionate about Ruby on Rails and thrive in a leadership role, we would love to hear from you. Apply today and follow us on LinkedIn - https://www.linkedin.com/company/uphance !

Position: Quality and Compliance Specialist

Location: Bangalore Onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.

Key Responsibilities:

• Define and implement quality metrics for monitoring training delivery effectiveness.
• Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
• Review trainer credentials to ensure compliance with internal and client-specific requirements.
• Maintain and update compliance checklists aligned with regulatory or contractual obligations.
• Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
• Collaborate with internal teams to implement corrective and preventive actions as needed.
• Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.

Qualifications:

• Minimum 3 years of experience in quality assurance or training compliance roles.
• Strong documentation, analytical, and process management skills.
• Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
• Attention to detail and the ability to work with multiple stakeholders across departments.
• Experience in the Learning & Development or EdTech industry is preferred.

Key Skills:

• Quality auditing and metrics tracking
• Compliance management
• Documentation control
• Regulatory awareness (ISO, GDPR, etc.)
• Analytical thinking
• Communication and coordination
• Continuous improvement mindset

Avegen is a digital healthcare company empowering individuals to take control of their health and supporting healthcare professionals in delivering life-changing care. Avegen’s core product, HealthMachine®, is a cloud-hosted, next-generation digital healthcare engine for pioneers in digital healthcare, including healthcare providers and pharmaceutical companies, to deploy high-quality robust digital care solutions efficiently and effectively. We are ISO27001, ISO13485, and Cyber Essentials certified; and compliant with the NHS Data Protection Toolkit and GDPR.

Job Summary:

Senior Software Engineer will be responsible for developing, designing, and maintaining the core framework of mobile applications for our platform. This includes tasks such as creating and implementing new features, troubleshooting and debugging any issues, optimizing the performance of the app, collaborating with cross-functional teams, and staying current with the latest advancements in React Native and mobile app development. We are looking for exceptional candidates who have an in-depth understanding of React, JavaScript, and TypeScript, can create pixel-perfect UI, and are obsessed with creating the best experiences for end users.

Your responsibilities include:

1. Architect and build performant mobile applications on both iOS and Android platforms using React Native.
2. Work with managers to provide technical consultation and assist in defining the scope and sizing of work.
3. Maintain compliance with standards such as ISO 27001, ISO 13485, and Cyber Essentials that Avegen adheres to.
4. Lead configuration of our platform HealthMachine™ in line with functional specifications and development of platform modules with a focus on quality and performance.
5. Write well-documented, clean Javascript/TypeScript code to build reusable components in the platform.
6. Maintain code, write automated tests, and assist DevOps in CI/CD to ensure the product is of the highest quality.
7. Lead by example in best practices for software design and quality. You will stay current with tools and technologies to seek out the best needed for the job.
8. Train team members on software design principles and emerging technologies by taking regular engineering workshops.

Requirements:

1. Hands-on experience working in a product company developing consumer-facing mobile apps that are deployed and currently in use in production. He/she must have at least 3 mobile apps live in the Apple App Store/Google Play Store.
2. Proven ability to mentor junior engineers to realize a delivery goal.
3. Solid attention to detail, problem-solving, and analytical skills & excellent troubleshooting skills.
4. In-depth understanding of React and its ecosystem with the latest features.
5. Experience in writing modular, reusable custom JavaScript/TypeScript modules that scale well for high-volume applications.
6. Strong familiarity with native development tools such as Xcode and Android Studio.
7. A positive, “can do” attitude who isn’t afraid to lead the complex React Native implementations.
8. Experience in building mobile apps with intensive server communication (REST APIs, GraphQL, WebSockets, etc.).
9. Self-starter, able to work in a fast-paced, deadline-driven environment with multiple priorities.
10. Excellent command of version control systems like Git.
11. Working in Agile/SCRUM methodology, understanding of the application life cycle, and experience working on project management tools like Atlassian JIRA.
12. Good command of the Unix operating system and understanding of cloud computing platforms like AWS, GCP, Azure, etc.
13. Hands-on experience in database technologies including RDBMS and NoSQL and a firm grasp of data models and ER diagrams.
14. Open source contributions and experience developing your own React Native wrappers for native functionality is a plus.

Qualification:

BE/BTech/MS in Information Technology, Computer Science, or a related discipline.

Job Description:

We are looking for a highly capable Node.js developerto optimize our web-based application performance. Collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

Full Stack Responsibilities:  Developing and maintaining allserver-side network components.  Ensuring optimal performance of the central database and responsivenessto front-end requests.  Collaborating with front-end developers on the integration of elements.  Designing customer-facing UI and back-end servicesfor various business processes.  Developing high-performance applications by writing testable,reusable, and efficient code.  Implementing effective security protocols, data protection measures, and storage solutions.  Running diagnostic tests,repairing defects, and providing technicalsupport.  Documenting Node.js processes, including database schemas, as well as preparing reports.  Recommending and implementing improvementsto processes and technologies.  Keeping informed of advancementsin the field of Node.js development.

Requirements:  Bachelor's degree in computerscience, information science, orsimilar.  At least two years of experience as aNode.js developer.  Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.  Knowledge of front-end technologiessuch as HTML5 and CSS3, Angular, Reactjs.  Superb interpersonal, communication, and collaboration skills.  Exceptional analytical and problem-solving aptitude.  Availability to resolve urgent web application issues outside of business hours

Experience: 2 to 5 years

Annual CTC: Rupees 6,00,000 to 10,00,000

As SEO (Search Engine Optimization) Team Lead, you should have a thorough knowledge of Web Analytics and Webmaster tools. Monitor Search Engine news to stay abreast of algorithmic updates. Develop & execute SEO strategy and project deliverables for clients. Track project quality and team performance every week.

If you can utilize the organizational resources optimally for the business promotion activities, we would like to meet you.

Role and Responsibilities:

• Should handle a team of SEO Executives and Sr. Executives.
• Developing a detailed project plan and monitoring progress while delivering projects on time ensuring quality standards.
• Make decisions about the day-to-day operation of the team members, including management of work assignments by them.
• Take the primary responsibility for all the Technical Audits & ensuring that the business website is following all the SEO best practices.
• In-depth SEO technical knowledge (HTML, CSS-on page- off page, JS) also Google Analytics, webmaster tools, back-end SEO and various online tools.
• Communicate team and management on project development, timelines, and results.
• Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.
• Perform and ensure completion of quality review check on outgoing work by the team to ensure quality, accuracy, and consistency.
• Strong reporting and presentation skills
• Gain a detailed understanding of each requirement.
• Remain up to date with industry knowledge.
• Brainstorm new and creative SEO growth strategies.
• Handling team queries, providing them feasible solutions and building healthy relationships thereby achieving high team satisfaction.
• Act as subject matter expert for team members, peers and clients.

Job requirements and qualifications:

• Demonstrated SEO experience of at least 4-7 years.
• Experience with Google's Keyword Tool
• Basic HTML Knowledge.

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Requirements:

• Bachelor’s degree in computer science or related field.
• Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
• Experience with complete eCommerce lifecycle development.
• Understanding of modern UI/UX trends.
• Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
• Good working knowledge of Adobe Photoshop and Adobe Illustrator.
• Strong attention to detail.
• Ability to manage projects and work to strict deadlines.
• Ability to work in a team environment.