Technical Content Writer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

eAirweb Technologies is hiring a skilled and motivated Business Development Executive (BDE) to help us grow our custom service-based software development business. We specialize in delivering tailored web and mobile applications to clients globally. This is a remote-first position, with occasional in-person meetings at our office if required.

🛠️ Key Responsibilities

• Generate qualified leads through platforms like Upwork, Freelancer, LinkedIn, and outbound outreach
• Understand client needs and offer suitable service-based solutions
• Prepare and present proposals, project scope, and pricing with assistance from the technical team
• Manage the complete sales lifecycle from initial contact to deal closure
• Maintain strong client relationships and identify repeat business opportunities
• Coordinate with internal teams for smooth project handovers
• Track leads, conversations, and performance metrics using CRM tools

✅ Required Skills & Qualifications

• 1–5 years of experience in business development, IT sales, or client handling (preferably in custom software services)
• Familiarity with platforms like Upwork, Freelancer, LinkedIn, etc.
• Good understanding of project-based software services and development workflows
• Excellent verbal and written communication skills in English
• Strong negotiation, presentation, and relationship-building skills

🌟 Preferred Skills

• Experience with international clients (US, UK, Middle East)
• Familiarity with CRMs like HubSpot, Zoho, or Pipedrive
• Basic knowledge of technologies like Laravel, VueJS, or Flutter (non-technical level)
• Understanding of SDLC and project estimation processes

💼 What We Offer

• Remote-first work model with flexibility (office visits only as needed)
• Competitive salary + performance-based incentives
• Exposure to diverse international projects and industries
• Career growth opportunities within a fast-growing IT service company
• Friendly, collaborative, and results-driven team culture

Position/Title: Senior Information Security Manager

Department: Information Technology

Employment Type: Full-time

Location: Bangalore/Hyderabad

Shifts: 11:00AM to 8:00PM (candidate should be flexible to work as per business requirement)

About Aeries

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com

Aeries is looking for an experienced Senior Information Security Manager to join our Infrastructure & Information Security Team. The right individual will partner and collaborate with teammates cross-functionally to understand needs, present options, and facilitate the selection, planning, building, and delivery of solutions across our Info Sec portfolio.

Job Summary: We are seeking an experienced and dedicated Information Security Manager to lead our IT Security team and oversee the delivery of security services to our clients in the US and UK. The ideal candidate should possess a strong background in IT security practices, have a proven track record of managing security teams, and be adept at handling client relationships. This role involves ensuring the confidentiality, integrity, and availability of our clients' data and systems while adhering to industry standards and best practices.

Responsibilities:

1. Client Engagement: Serve as the primary point of contact for US and UK clients regarding all information security matters. Understand their security needs, provide expert advice, and ensure high levels of client satisfaction.
2. Security Strategy and Policy: Develop and implement comprehensive information security strategies around tools, and industry standard procedures tailored to meet the requirements of our clients.
3. Team Management: Lead and mentor the IT Security team, providing guidance, performance evaluations, and fostering professional development to ensure a high-performing and motivated team.
4. Security Operations: Oversee day-to-day security operations, including monitoring and responding to security incidents, conducting security assessments, and implementing controls to safeguard client assets. Act as the interface between offshore operations and Client Senior Stakeholders.
5. Security Compliance: Ensure compliance with relevant laws, regulations, and industry standards (e.g., GDPR, SOC, ISO 27001) in respective regions.
6. Vendor Management: Manage relationships with external security service providers and vendors, ensuring their services meet the expected quality and compliance standards.
7. Security Metrics and Reporting: Establish key security performance metrics, regularly monitor and report on security posture to senior management and clients.
8. Continuous Improvement: Stay updated with the latest security trends, technologies, and threats. Propose and implement improvements to security practices based on industry best practices.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.
• Professional certifications such as CISSP, CISM, or equivalent.
• At least 10+ years of experience in IT security management, with a proven track record of managing teams and delivering security services to US and UK clients.
• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, CIS, ISO 27001).
• Experience with security technologies, such as firewalls, IDS/IPS, Microsoft Sentinel SIEM, EDR and endpoint protection.
• Excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders.
• Demonstrated ability to analyse complex security issues, devise solutions, and implement effective security controls.
• Strong leadership and project management skills to drive initiatives and meet deliverables.

The Information Security Manager will play a critical role in ensuring the security and confidentiality of our client’s data and systems. They will lead a skilled team, stay abreast of the ever-changing security landscape, and apply their expertise to protect our clients and enhance our security practices.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

• Experience working on React Native.
• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Responsible for building native applications that can run on multiple platforms such as Android or iOS.
• Experience in handling a team. 
• Experience in flutter.

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001