Team Lead - Copywriting

Telesales Representative - International Call Center

Job Summary:

BERG INFOTECH LLP is seeking a highly motivated and results-driven Telesales Representative to join our international call center team. The successful candidate will be responsible for making outbound calls to potential and existing international customers (e.g., Australian market), promoting and selling our products/services, and achieving sales targets. This role requires excellent communication skills, a persuasive attitude, and the ability to work in a fast-paced, target-driven environment.

Job Title: International BPO – Voice Process

Location: WZ-409C, Top Floor, Janak Park, New Delhi-110064

Shift Timing: 

1.   Mon to Fri-05:30 AM - 02:00 PM

2.   Sat 05:00 AM - 11:30 AM

Salary: Best in the Industry + Lucrative Incentives

Experience: 

8 months – 1 years (International Voice/Sales preferred)

Key Responsibilities

·        Conduct outbound calls to potential clients using provided databases and leads.

·        Present, promote, and sell products or services, using compelling arguments to prospective customers.

·        Understand customer needs and requirements to offer tailored solutions and effectively close sales deals.

·        Achieve and exceed monthly, weekly, and daily sales targets and quotas.

·        Handle customer objections and address complaints in a professional, cool-tempered manner to preserve the company's reputation.

·        Maintain and update the customer relationship management (CRM) system with accurate records of calls, sales, and customer information.

·        Follow up on leads and opportunities to ensure customer satisfaction and encourage repeat business.

·        Collaborate with the sales team and other departments to optimize sales strategies and improve overall customer service processes.

·        Stay updated with product knowledge, company policies, and industry trends (e.g., the Australian energy market) to provide accurate information. 

Qualifications and Skills

·        Proven experience as a Telesales Representative or in another sales/customer service role, preferably in an international BPO setting.

·        Excellent verbal communication and interpersonal skills, with strong command of English (additional languages a plus).

·        Strong negotiation and persuasion abilities with a proven track record of meeting or exceeding sales quotas.

·        Ability to handle rejection and maintain a positive, resilient attitude.

·        Proficiency in using CRM software (e.g., Salesforce) and MS Office Suite.

·        Outstanding time management and organizational skills, with the ability to multitask effectively in a fast-paced environment.

·        High school diploma or equivalent required; Any Bachelor's degree or a related field is an advantage.

·        Flexibility to work Early Morning Shift

Job Title: Sales Executive Intern – Enterprise AI Software Pre-Sales

Sales Executive – Enterprise AI Software Pre-Sales

About IAI Solution:

At IAI Solution, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Role Overview:

We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.

Key Responsibilities:

• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.

Requirements:

• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.

What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients .

Position Overview

We are seeking a skilled Developer to join our engineering team. The ideal candidate will have strong expertise in Java and Python ecosystems, with hands-on experience in modern web technologies, messaging systems, and cloud-native development using Kubernetes.

Key Responsibilities

• Design, develop, and maintain scalable applications using Java and Spring Boot framework
• Build robust web services and APIs using Python and Flask framework
• Implement event-driven architectures using NATS messaging server
• Deploy, manage, and optimize applications in Kubernetes environments
• Develop microservices following best practices and design patterns
• Collaborate with cross-functional teams to deliver high-quality software solutions
• Write clean, maintainable code with comprehensive documentation
• Participate in code reviews and contribute to technical architecture decisions
• Troubleshoot and optimize application performance in containerized environments
• Implement CI/CD pipelines and follow DevOps best practices
•  
• Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field
• 4+ years of experience in software development
• Strong proficiency in Java with deep understanding of web technology stack
• Hands-on experience developing applications with Spring Boot framework
• Solid understanding of Python programming language with practical Flask framework experience
• Working knowledge of NATS server for messaging and streaming data
• Experience deploying and managing applications in Kubernetes
• Understanding of microservices architecture and RESTful API design
• Familiarity with containerization technologies (Docker)
• Experience with version control systems (Git)
•  
• Skills & Competencies
• Skills Java (Spring Boot, Spring Cloud, Spring Security)
•  
• Python (Flask, SQL Alchemy, REST APIs)
• NATS messaging patterns (pub/sub, request/reply, queue groups)
• Kubernetes (deployments, services, ingress, ConfigMaps, Secrets)
• Web technologies (HTTP, REST, WebSocket, gRPC)
• Container orchestration and management
• Soft Skills Problem-solving and analytical thinking
• Strong communication and collaboration
• Self-motivated with ability to work independently
• Attention to detail and code quality
• Continuous learning mindset
• Team player with mentoring capabilities

📌 Job Description – Cybersecurity Professional

Position Title: Cybersecurity Professional

Location: Chandigarh

Department: IT Security & Compliance

Employment Type: Full-Time

Reporting To: Chief Information Security Officer (CISO) / IT Security Manager

Role Overview

We are seeking a highly skilled Cybersecurity Professional to safeguard our IT infrastructure, applications, and data assets against evolving cyber threats. The role involves conducting vulnerability assessments, penetration testing, network and cloud security, compliance audits, incident response, and employee training. The ideal candidate should have hands-on expertise across prevention, detection, response, and compliance frameworks (e.g., NIST, ISO 27001, HIPAA, SOC2).

Key Responsibilities

• 🔍 Security Assessments & AuditsPerform vulnerability assessments and penetration tests across networks, servers, endpoints, and applications.
• Conduct configuration audits of firewalls, routers, and cloud environments.
• Support and maintain compliance with HIPAA, PCI DSS, SOC2, ISO 27001, GDPR, NIST.

• 🌐 Network, Infrastructure & Cloud SecurityConfigure, monitor, and manage firewalls, IDS/IPS, and VPNs.
• Implement Zero Trust security models and secure remote access.
• Secure cloud environments (AWS, Azure, GCP) with IAM, encryption, and monitoring.
• Protect wireless and IoT networks from unauthorized access.

• 💻 Endpoint & Application SecurityDeploy and manage EDR/XDR solutions across endpoints.
• Ensure timely patch management for all critical systems.
• Perform secure code reviews, API testing, and DevSecOps integration.
• Manage Mobile Device Management (MDM) for BYOD and enterprise devices.

• 📊 Threat Monitoring & DetectionOperate and maintain SIEM platforms (Splunk, QRadar, ELK).
• Work with SOC teams to monitor logs and detect anomalies.
• Conduct threat hunting activities to uncover hidden risks.
• Respond to security alerts in real time.

• 🚨 Incident Response & RecoveryLead incident detection, containment, and eradication efforts.
• Perform digital forensics on compromised systems.
• Develop and maintain Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Conduct post-incident analysis and provide lessons learned reports.

• 🔑 Identity & Access Management (IAM)Manage user provisioning, role-based access control, and Privileged Access Management (PAM).
• Implement Multi-Factor Authentication (MFA) and Single Sign-On (SSO).
• Ensure compliance with least-privilege and Zero Trust principles.

• 📜 Governance, Risk & Compliance (GRC)Develop and enforce cybersecurity policies, SOPs, and guidelines.
• Conduct risk assessments and maintain a risk register.
• Collaborate with auditors for compliance certifications (SOC2, ISO, HIPAA, GDPR).
• Assess and monitor third-party vendor security.

• 🎓 Security Awareness & TrainingDeliver cybersecurity awareness training for employees.
• Conduct phishing simulations and share reports.
• Educate executives and stakeholders on cyber risks and strategy.

• 🔒 Data Protection & PrivacyImplement data encryption (at rest and in transit) and DLP controls.
• Manage secure data backup and recovery processes.
• Conduct Privacy Impact Assessments to ensure regulatory compliance.

• Key Performance Indicators (KPIs)≥ 95% critical vulnerabilities remediated within SLA.
• ≥ 99% uptime of security monitoring tools.
• Zero major security incidents causing data loss/financial loss.
• Achieve/maintain compliance certifications (SOC2, ISO 27001, HIPAA, PCI DSS).
• ≥ 90% employee completion of cybersecurity awareness training.

Qualifications & Skills

• 🎓 Education & Experience3–7 years of experience in cybersecurity roles (analyst, engineer, consultant).
• Experience working with North American/Global clients preferred.

• 🛠 Technical SkillsStrong knowledge of firewalls, SIEM, IDS/IPS, EDR/XDR, and IAM solutions.
• Hands-on with penetration testing tools (Nmap, Metasploit, Burp Suite, Nessus, Wireshark).
• Familiarity with cloud security (AWS/Azure/GCP).
• Knowledge of compliance standards: HIPAA, PCI DSS, SOC2, ISO 27001, NIST CSF.
• Scripting/automation in Python, PowerShell, or Bash is a plus.

• 📜 Certifications (Preferred)CEH (Certified Ethical Hacker)
• CISSP (Certified Information Systems Security Professional)
• CISM (Certified Information Security Manager)
• CompTIA Security+ / CySA+
• CCSP (Certified Cloud Security Professional)
• ISO 27001 Lead Auditor (advantageous)

• Why Join Us?Work on cutting-edge cybersecurity projects with global clients.
• Gain cross-industry exposure in healthcare, fintech, retail, logistics, IT.
• Opportunity to lead projects in cloud security, compliance, and incident response.

Competitive salary, certification sponsorship, and performance incentives.

We are looking for a talented full-stack software engineer to join our small and extremely talented product team. We love to build amazing products fast and with a high standard of code and UX, always on the cutting edge of new technologies.

Tasks

• Design and build features end-to-end. You'll be working on the frontend, backend, and anything in-between, whatever it takes to solve problems and delight users.
• Build beautiful and usable UIs with our modern toolset of React (NextJS, ES11, TypeScript) and TailwindCSS.
• Continue developing our distributed backend using Node (NestJS + TypeScript) and Rust. Technologies also include PostgreSQL, Redis, and RabbitMQ.
• Stitch many different services and APIs together, even if you have not worked with them before.
• Build solutions that take scaling and growth into consideration while balancing the time to launch.
• Engineer solutions to solve existing tech debt and write maintainable, sound and safe code.

Requirements

• 3+ years of experience as a Software Engineer, working with Typescript, React and serious interest or even better experience with Rust. However, we care much more about your general engineering skill than your knowledge of a particular language or framework.
• The ability to put yourself in the users' shoes and craft intuitive, high-quality web UI experiences
• A high bar for code quality and robustness for long-term expansion and use
• High personal initiative to learn, improve, and excel
• A Can-Do, entrepreneurial mentality with enjoyment for being a generalist
• DevOps: Experience with CI/CD pipelines, Docker, Kubernetes, and other DevOps tools.
• Experience with distributed systems, scaling applications, and/or microservices.
• Fluent in English (German is a plus)

Plus:

• Hands-on experience with the Rust
• Experience with functional programming
• Previously worked in an early-stage startup and experienced scaling of engineering teams

Job Responsibilities:

• Code emails in Emarsys ESP environment using HTML and Emarsys tags.
• Integrate models from DS team using Emarsys and Snowflake data connections.
• Use JIRA to manage email development tickets.
• Dedicated PM to manage partnership between developers and BN email team, providing status updates of all projects. This person is the POC for all project discussions and help.
• Development needs - average of 9 emails/per week over the year.
• Ability to pick up and edit pre-built legacy emails and build email from scratch using creative Figma files.
• QA media prior to sharing to reduce errors in layouts, copy and links

External Skills And Expertise

Mandate Skills:

• Emarsys 
• Digital Marketing

Optional Skills:

• SQL
• Excel

### Responsibilities:

* Collaborative Development:

 - Work closely with Product, UX/UI, and Backend teams to design, build and extend consumer facing products, platforms, and features.

* Reusable Components:

 - Develop reusable iOS software components for our platform, ensuring modularity and maintainability.

* Continuous Integration and Delivery:

 - Collaborate with QA to implement CI/CD pipelines for automated and manual testing, ensuring app releases maintain high standards.

* Performance Monitoring:

 - Monitor the performance of live apps, continuously improving code quality and user experience.

* Innovation and Evaluation:

 - Stay updated with new mobile methodologies and technologies, evaluating their potential integration into our development process.

### Requirements:

* Proven Experience:

 - Demonstrated experience in developing mobile applications, specifically on the iOS platform using Swift.

* Modern Development Practices:

 - Up-to-date knowledge of modern iOS programming paradigms and experience with native app development.

* API and SDK Expertise:

 - Experience in API design, SDK architecture, and the mobile software lifecycle development practices.

* UX/UI Design:

 - Strong exposure to UX/UI design with experience in creating intuitive apps with pixel-perfect interfaces.

* Computer Science Fundamentals:

 - Solid understanding of algorithms and data structures.

* Methodologies:

 - Familiarity with SDLC and Agile methodologies.

* Startup Experience:

 - Prior experience working in a startup environment is a plus.

• Looking for a highly capable Node.js developer to optimize our web-based application performance.
• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Designing customer-facing UI and back-end services for various business processes.
• Qualification: Bachelor's degree in computer science, information science, or similar.
• Should have 4 years' experience as a node js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Salary is negotiable for right fit.