1. Sr. Technical Writer/ Product Documentation Position
Job Description
We’re searching for an experienced technical writer to join our team and help take our client-focused services to new
heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex
information and document in simple terms.
Skills and Qualifications
Bachelor’s degree in B.E/ B.Tech/ BCA.
6-7 years industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences. Must have
experience in MSTP standards.
Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API
technical reference guides.
Superior written and verbal communication skills, with a keen eye for detail.
Experience working with engineering to improve user experience: design, UI, and help refine content and
create visuals and diagrams for technical support content.
Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
Firm understanding of the Document development life cycle (DDLC)
Good to have Certification through the Society for Technical Communicators (STC)
Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,
Design Center or other Contemporary tools to create documentation.
Good to have experience in understanding and writing API documentation in specialized tools like
Swagger (Open API 3.0) or Postman for SOAP & REST APIs.
Objectives:
Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to translate complex product information into simple,
polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets
our users up for success.
Ability to improve search results using SEO techniques in Technical writing.
Evaluate current content and develop innovative approaches for improvement.
Research, outline, write and edit content, working closely across product portfolios and solutions to
understand requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure
manuals, technical specifications, and process documentation.
Work with development and support leads to identify all documentation repositories, revise and edit, and
determine the best solution for data compilation and centralized storage.
Research, create, and maintain information architecture templates that uphold organizational and legal
standards, and allow for easy data migration.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice
across all documentation.
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Relevant Experience: 5+ Years
Location: PAN India
Client: IBM
We are seeking a skilled MERN Full Stack Developer to join our dynamic team. The ideal candidate will be proficient in both front-end and back-end technologies and possess a passion for developing high-quality web applications. As a MERN Full Stack Developer, you will be responsible for designing, developing, and maintaining robust web applications using the MERN stack.
Responsibilities:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Develop user-facing features using React.js.
- Build reusable components and front-end libraries for future use.
- Design and implement responsive user interfaces.
- Develop and maintain server-side architecture using Node.js and Express.js.
- Integrate data storage solutions using MongoDB.
- Implement RESTful APIs and GraphQL for efficient communication between front-end and back-end systems.
- Optimize applications for maximum speed and scalability.
- Implement security and data protection measures.
- Troubleshoot and debug issues across the entire stack.
- Stay up-to-date with emerging technologies and best practices.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Proven experience as a Full Stack Developer or similar role.
- Strong proficiency in JavaScript and its modern ES6+ syntax.
- Extensive experience with React.js and its core principles.
- Experience with popular React.js workflows (such as Flux or Redux).
- Solid understanding of server-side development using Node.js and Express.js.
- Experience with NoSQL databases, particularly MongoDB.
- Familiarity with RESTful APIs and GraphQL.
- Knowledge of authentication and authorization mechanisms.
- Experience with version control systems (e.g., Git).
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
Preferred:
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
- Familiarity with CI/CD pipelines.
- Experience with testing frameworks (e.g., Jest, Mocha).
- Understanding of Agile methodologies.
Senior Data Scientist
- 6+ years Experienced in building data pipelines and deployment pipelines for machine learning models
- 4+ years’ experience with ML/AI toolkits such as Tensorflow, Keras, AWS Sagemaker, MXNet, H20, etc.
- 4+ years’ experience developing ML/AI models in Python/R
- Must have leadership abilities to lead a project and team.
- Must have leadership skills to lead and deliver projects, be proactive, take ownership, interface with business, represent the team and spread the knowledge.
- Strong knowledge of statistical data analysis and machine learning techniques (e.g., Bayesian, regression, classification, clustering, time series, deep learning).
- Should be able to help deploy various models and tune them for better performance.
- Working knowledge in operationalizing models in production using model repositories, API s and data pipelines.
- Experience with machine learning and computational statistics packages.
- Experience with Data Bricks, Data Lake.
- Experience with Dremio, Tableau, Power Bi.
- Experience working with spark ML, spark DL with Pyspark would be a big plus!
- Working knowledge of relational database systems like SQL Server, Oracle.
- Knowledge of deploying models in platforms like PCF, AWS, Kubernetes.
- Good knowledge in Continuous integration suites like Jenkins.
- Good knowledge in web servers (Apache, NGINX).
- Good knowledge in Git, Github, Bitbucket.
- Working knowledge in operationalizing models in production using model repositories, APIs and data pipelines.
- Java, R, and Python programming experience.
- Should be very familiar with (MS SQL, Teradata, Oracle, DB2).
- Big Data – Hadoop.
- Expert knowledge using BI tools e.g.Tableau
- Experience with machine learning and computational statistics packages.
Technical Lead
Summary
Bitkraft Technologies LLP is looking for Technical Leads to join our software engineering team. You will be working across the stack on cutting edge web development projects for our custom services business.
As a Technical Lead, you should be comfortable with full stack technologies, frameworks, popular third party libraries, cloud systems and management tools. It is very crucial that you are able to manage a small to medium sized development team to manage, execute, review, deploy web and mobile projects. It is essential that you are passionate about technology and making sure projects get delivered on committed timelines with highest quality.
If you love solving problems, are a team player and want to work in a fast paced environment with core technical and business challenges, we would like to meet you.
Essential Skills
Frontend - Experience working with at least two of the below at an intermediate to expert level
- Mandatory: JavaScript, HTML5 and CSS
- Angular
- Vuejs
- React
Backend - Experience working with at least two of the below at an intermediate to expert level
- NodeJs
- Python (Django/Flask/Jupyter Notebook)
- PHP (Yii2/Wordpress/Magento)
Databases - Experience working with at least two of the below at an intermediate to expert level
- MySQL
- Postgresql
- MongoDB
- Graph Databases
- Oracle
Cloud Infrastructure - Experience working with at least one of the below at an intermediate to expert level
- AWS
- Azure
- Google Cloud / Firebase
Other Essential Skills / Requirements
- Great attention to detail
- Should be able to dictate, manage, track progress of the team
- Conduct code reviews
- Ability to work with the project management team for essential project management
- Experience in working in Agile projects - with familiarity with tools such Jira
- Ready to work on technologies, platforms and frameworks as required on future projects
- Strong work ethic and commitment to meet deadlines and support team members meet goals
- Be flexible with working across time zones with overseas customers if required
Desirable Skills
Mobile Technologies - Knowledge of at least one of the following
- Native Android
- Native iOS
- Hybrid Mobile App Development – Ionic/Flutter/React Native
Key Responsibilities
- Gathering & understanding client requirements and providing technical solutions to business needs
- Ability to resolve business problems through technology
- Deliver work within timelines and quality specifications
- Strive to develop reusable code
- Respond to technical queries from clients, management and team members
- Evaluating existing technical architecture and recommended improvements
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Perform unit testing and scenario based testing to build robust systems
- Troubleshoot, debug and update existing applications
- Create security and data protection mechanisms to ensure application security
- Create technical documentation, flow diagrams, use-case diagrams, charts as required
- Communicate with team members and clients for efficient project functioning
- Staying abreast of latest developments in web technologies and related programming languages/frameworks
Compensation
12 Lpa - 30 Lpa
Experience
5 - 12 years
Job Location
Fort, Mumbai
Why join Bitkraft?
- Your inputs and opinions are valued
- Exposure to latest technologies
- Working directly with client teams
- International project experience
- You get to see the big picture on the project
- Fast paced environment with quick project completions
- Manage your own time for efficient working
- A friendly and easy going work environment
About Bitkraft Technologies LLP
Bitkraft Technologies LLP is an award winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record.
We are driven by technology and push the limits of what can be done to realise the business needs of our customers.
Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs.
Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few.
To know more about Bitkraft visit our website bitkraft.co.in
Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.
Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
We would welcome someone to the team who wishes to:
- take ownership of the quality of code powering the product
- take an active role in the definition and evolution of best industry practices and procedures
- design, develop and test the core product software and databases to ensure strong optimization and functionality
- contribute in all phases of the development lifecycle
- support others to succeed and shine in a supportive team culture
Your application will require you to have:
- 4+ years experience in building consumer products
- experience of leading a team of 3 or more full stack developer
- Codeigniter Preferred
- Good knowledge of Mysql and query optimisation
- Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
- Experience with Ubuntu OS is a plus
- experience deploying softwares to cloud providers such as GCP, AWS
You should work with us because:
- we’re a profitable company and have been for the last few years (sounds weird but we're very proud of this!)
- we're a relaxed and diverse group of people who don’t take themselves too seriously
- we're creative and want to change the world while we're at it (yes we do!)
- our products have an international demand and our partners are around the globe
- we love to travel and will ask you to regularly take time off to refresh
GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.
What Makes You The Right Fit :
- Engineering Degree
- 0-2 years experience in customer support or success roles.
- Must be able to work in the US time zone (US and Latin America markets)
- Ability to communicate with customers by email, chat, and phone.
- Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
- Customer-focused attitude.
- Willingness to work in a Startup.
Your Primary Responsibilities :
- You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
- Onboard new customers and help them digitalise their workflows in our software.
- Conducting training sessions for Users to ensure the right understanding of the Product
- Keeping a track of the Product adoption.
- Maintain a profitable relationship with the clients.
- Play a key role in sharing the voice of users with the rest of the team.
- Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
- Work closely with the Quality Assurance team.
- Identify and report bugs & customer requests using JIRA.
- Owner of the Self-Help knowledgebase of GaragePlug.
Performance Parameters :
- Renewals
- Upsell, Revenue generation
- Prevention of Churn
- Maintain NPS Score
- Support Response Time
Perks for you :
- Work in fast globally growing Start-Up
- Work with industry experts
- Opportunity for international travel
Location : Bangalore.
Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
Sportz Interactive is looking for a skilled Developer with 2+ years of experience in mobile application development for iOS.
Location : Goregaon east, Mumbai
Primary Responsibilities:
- Work closely with the core team to come up with new features and implementing them
- Work on new products and services and provide support to existing applications
- Integrate REST services into mobile applications and familiar with App localization technique
The ideal candidate must possess the following skills:
Functional: Swift, Xcode, Networking, Data Structures, GIT & JIRA, GCD, Core Data, OOPS, Design Patterns.
Mandatory: Passionate about sports, Problem-solving, Team player, Target & Result oriented
Additionally, the candidate must demonstrate good communication skills and an understanding of sports.