1. Sr. Technical Writer/ Product Documentation Position
Job Description
We’re searching for an experienced technical writer to join our team and help take our client-focused services to new
heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex
information and document in simple terms.
Skills and Qualifications
Bachelor’s degree in B.E/ B.Tech/ BCA.
6-7 years industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences. Must have
experience in MSTP standards.
Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API
technical reference guides.
Superior written and verbal communication skills, with a keen eye for detail.
Experience working with engineering to improve user experience: design, UI, and help refine content and
create visuals and diagrams for technical support content.
Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
Firm understanding of the Document development life cycle (DDLC)
Good to have Certification through the Society for Technical Communicators (STC)
Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,
Design Center or other Contemporary tools to create documentation.
Good to have experience in understanding and writing API documentation in specialized tools like
Swagger (Open API 3.0) or Postman for SOAP & REST APIs.
Objectives:
Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to translate complex product information into simple,
polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets
our users up for success.
Ability to improve search results using SEO techniques in Technical writing.
Evaluate current content and develop innovative approaches for improvement.
Research, outline, write and edit content, working closely across product portfolios and solutions to
understand requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure
manuals, technical specifications, and process documentation.
Work with development and support leads to identify all documentation repositories, revise and edit, and
determine the best solution for data compilation and centralized storage.
Research, create, and maintain information architecture templates that uphold organizational and legal
standards, and allow for easy data migration.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice
across all documentation.
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Key Responsibilities:
- Lead Generation: Expertly utilize platforms such as LinkedIn, Apollo, and ZoomInfo to generate qualified leads. Understand the IT landscape to identify potential clients who would benefit from our products and services.
- Demo Meetings: Schedule and set up demo meetings with potential clients to showcase our products.
- Client Coordination: Attend product demos and discussions, acting as a liaison between the sales team and clients. Ensure all client questions are addressed and follow up to move the sales process forward.
- Sales Support: Provide comprehensive support to the sales team by managing schedules, creating reports, and assisting in the development of sales strategies.
- Cold Calling: Engage in cold calling strategies to reach out to potential clients, introducing them to Accucia Softwares and identifying opportunities for engagement.
- Feedback Collection: Gather feedback from clients post-demo to refine sales strategies and product offerings. Ensure a loop of continuous improvement in our sales approach.
Skills & Qualifications:
- Bachelor’s degree in Business, Marketing, IT, or related field (preferred).
- 0-1 year of experience in sales, preferably with a background or strong interest in the IT industry.
- Having expertise in lead generation via LinkedIn, Apollo, ZoomInfo, and other platforms.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and team members.
- Strong organizational skills, with the capability to multitask and manage time efficiently.
What We Offer:
- A dynamic and challenging work environment with growth opportunities.
- Exposure to the latest technologies and trends in the IT industry.
- A supportive team that values innovation and creativity.
Experience: 0-5 Year
Location: Wakad, Pune, Maharashtra
Position Type: Full-Time
Job Role - Interfacing Executive
Location - Pune
Responsibilities:
- Provide service and customer support during field visits
- Follow discussed schedule and execute accordingly
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and resolve them with a guided approach,
- Follow regular reporting to the manager
- Document processes where required
- Follow all company's and department's field procedures and protocols
- Cooperate with the technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
- 1-3 years experience in field support
- Ability to troubleshoot, test, repair and service technical equipment
- Excellent written and verbal communication ability
- Ability to work flexible shifts and adapt to changing work schedules
- Familiarity with mobile tools and applications
- Strong multi-tasking and organizational skills
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
- You would get hands on experience of developing software in latest Microsoft technology stack like C#, .NET framework, .NET Core, SQL Server, Web API and React.
- Product development with Agile Methodology in Microsoft technology stack.
- Work with leaders that follow best of the development practices.
- Work in business domains like Banking, Insurance & CRM
Technical Skills:
- We are looking out for suitable candidates having 2 to 6 years of experience in .Net development along with strong MVC & JQuery experience.
- Strong experience developing database driven web-based applications using ASP.NET MVC, C#, OOPS concept, ADO.NET, SQL Server, WCF.
- Excellent exposure in HTML5, CSS, JavaScript, OOJS, JQuery and Object-Oriented Design skills.
- Good to have: ReactJs, ES6, NodeJs
Behavioural Attributes:
- Demonstrated problem solving, analytics and troubleshooting skills.
- Heroic get-it-done and problem-solving attitude.
- Able to do multitask and meet deadlines in a fast-paced environment.
- Ability to work seamlessly in a team environment and creating excellent team dynamics
- Ability to clearly articulate and demonstrate the value proposition.
- Provides technical support, configuration, and administration of Citrix environment
- Develops processes, procedures, and technical documentation for management of Citrix environment
- System and application health monitoring and reporting
- Consulting with application owners to install and tune their applications
- Provides technical support, configuration, and administration of Windows Server as required
- Assists with architectural design to improve reliability, performance, and efficiencies
- Responds to situations where standard procedures have failed in isolating or fixing problem.
- Provide support for a 24 x 7 operation, when required
- Establishes strong working relationships with key staff members in departments.
- Minimum 5+ years’ experience as a Wintel Engineer/Architect with an outstanding track record of progressively increasing responsibilities
- Strong ability to communicate effectively and multi-task with minimal supervision
- Current certifications with Cisco, Citrix & Microsoft required
- Strong understanding of TCP/IP and OSI model
- Experience in Citrix XenApp, XenDesktop and XenServer technologies.
- 5+ years of Network, Storage and Infrastructure (Data Center, etc.) experience.
- A strong understanding of leading manufactures routing and switching architecture; and experience with storage and virtualization products from leading manufactures.
About us:
At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.
We’re looking for someone passionate about driving innovation and solving exciting problems.
What are you joining:
We are currently in a fast-paced growth environment where the only constant is evolution!
Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.
We are an early stage start-up with funding from founders of Polygon and a part of the Kira community.
What will you do
- Competitive analysis, extensive user research and process map building to architect the product offering
- Identifying design problems and setting a track of solving them with product development cycles
- Designing UX flows, creating wireframes, polished UIs, and prototypes enabling our teams to swiftly iterate and test ideas
- Align stakeholders on design ideas, concepts and product solutions
- Developing and maintaining documentation regarding user research, customer journeys and touch points, and style guidelines of the product
You should apply if:
- Experience of 3+ years in designing Enterprise solutions or B2B products or complex B2C fintech products or productivity tools
- You have prior experience as a UI/UX designer and a strong portfolio of related projects.
- You are proficient in using Figma or similar tools
- You have experience in building products based on user research
- You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
- You are a strong team player who can collaborate effectively with different stakeholders.
Benefits
- Competitive Salary
- Work from anywhere
- Flexible work hours
- Self-managed leave policy
- Focus on Work-life Balance
- Learning Budget to hone a skill or learn new ones
- Be a part of fast growing environment
We are looking for Unity Game Developer with Good Communication Skills and Knowledge with a minimum of 0.6-2 years of experience.
Ø You will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product.
Ø You may also be required to build patches and install game updates.
Ø Good knowledge of shading and lighting.
Ø Experience in AR/VR is a bonus.
Job Type: Full-time
Familiarity with RESTful APIs to connect Android applications to back-end services.
Strong knowledge of Android UI design principles, patterns, and best practices.
Experience with offline storage, threading, and performance tuning.
Ability to design applications around natural user interfaces, such as “touch”.
Familiarity with the use of additional sensors, such as gyroscopes and accelerometers.
- Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
- Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
- Creating and maintaining all QA related documentation throughout the process
- Execution of the test phase consistent with the overall project schedules
- Direct interaction/facilitation of bug resolution with engineering teams
- Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
- Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
- Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
- Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
- Develop test plans, test cases, test design documents with good coverage and optimised testing approach
- Should be able to identify the test cases qualifying for test automation
- Use of tracking tools to log, manage, resolve and report on bugs
Candidate requirements
Must have
- At least 2-4 years of experience in manual and automated quality assurance
- Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
- Good understanding of REST APIs and a solid experience in testing them
- Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
- Knowledge of different browsers and cross-platform operating systems
- Keen eye for design and functional UX
- Strong in writing SQL queries
- Proficiency in git
- Ability to develop or maintain applications for test automation
- Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
- Proven track record of ability to handle time-critical projects
Good to have
- Experience in working in a distributed micro-service environment
- Proficiency in Python, JavaScript or any other programming language
- Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
- Built APIs at some point and practical knowledge on working with them
- Good understanding of CI/CD
- Ability to independently manage test environment deployments and handle issues around it
- Performed load testing of API endpoints
- Should have built an API test automation framework from scratch and maintained it
- Knowledge of cloud platforms like AWS, Azure
- Bachelor's degree in Computer Science / IT / Computer Applications
Technical Skills : Node.js, Restful, Express, React.js, Redux, MongoDb
- Previous working experience as a MEAN/MERN Stack Developer for at least 2 years.
- In depth knowledge of React.js, Angular.js, NodeJS, ExpressJS.
- Experience implementing applications using React.js and Angular.js.
- Experience creating front end applications using HTML, React and Angular.
- Hands on experience with JavaScript Development on both client and server-side
Preferred Qualifications & Desired Competencies:
- Can-do attitude and bring a go-getter
- Ability to learn new technologies quickly.
- Self-motivated, results-driven individual and passionate about work.
- Excellent communication skills and problem solving skills
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
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