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About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
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Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are seeking a skilled Java Developer with hands-on experience in Java and Spark to build scalable data processing solutions. You'll contribute to high-performance data pipelines and analytics platforms in a dynamic Agile environment.

Key Responsibilities

• Design and develop Java applications integrated with Apache Spark for ETL processes, data transformations, and analytics.
• Build and optimize Spark jobs (Spark SQL, DataFrames, Streaming) for large-scale data processing.
• Collaborate with data engineers and analysts to implement robust data workflows.
• Write clean, maintainable Java code following best practices (Spring Boot, Microservices preferred).
• Perform code reviews, unit testing, and contribute to CI/CD pipelines.
• Troubleshoot and optimize Spark performance for production workloads.
• Document technical solutions and mentor junior developers.

Required Skills & Qualifications

• 4-7 years of hands-on Java development experience.
• Strong expertise in Apache Spark (Spark Core, Spark SQL, PySpark basics).
• Proficiency in Java 8/11+ with multithreading and collections frameworks.
• Experience with data processing (ETL, data pipelines, big data).
• Familiarity with build tools (Maven/Gradle) and version control (Git).
• Strong problem-solving skills and Bangalore location availability.
• Excellent communication skills for cross-team collaboration.

Good to Have

• Experience with Snowflake for cloud data warehousing.
• Knowledge of DBT (Data Build Tool) for analytics engineering.
• Python scripting for data manipulation and automation.
• Exposure to AWS/GCP/Azure cloud platforms.
• Familiarity with Kafka, Airflow, or containerization (Docker/Kubernetes).

We are looking for a strong C# to build high-performance plugins, automation tools, and integrations for complex desktop and engineering software systems.

This role focuses on core software engineering, including plugin development, API integrations, and data processing. You will work on real-world problem solving involving structured data, workflows, and system integrations.

Key Responsibilities

• Design and develop robust applications and plugins using C#
• Build and maintain modular, scalable, and high-performance codebases
• Integrate with hird-party APIs and software platforms
• Work on data-heavy workflows involving structured and semi-structured data
• Debug, optimize, and improve existing systems
• Collaborate with cross-functional teams to convert requirements into technical solutions
• Write clean, testable, and well-documented code

Required Skills & Qualifications (Primary Hiring Criteria)

• Strong proficiency in C#
• 1–2 years of experience in software development
• Solid understanding of:
•  Object-Oriented Programming (OOP)
• Data Structures & Algorithms
• Design patterns

Experience in at least one of:

 Desktop application development

 Backend systems

 Plugin/add-in development

• Strong experience working with APIs and integrations
• Good debugging and problem-solving skills

Good to Have

• Experience with plugin ecosystems or extensible applications
• Familiarity with WPF / WinForms
• Exposure to Python scripting
• Experience with JSON, XML, SQL
• Interest in 3D systems, CAD, or engineering tools

Domain Exposure (On the Job)

• Working with BIM tools such as Autodesk Revit
• Developing automation for engineering and design workflows
• Handling geometric and spatial data

Location: Chennai
1 .Net Core, Dotnet

4+ years of hands-on experience

Must-Have:-

> .Net, ASP.NET

> Must have good knowledge of multi-threading concepts

> Development experience nee in Visual studio 2019

> Systems thinking, technical acumen, an alytical skills, and communication skills.

> Testing skills (Unit testing, Integration testing.

> Exposure to AGILE development methodologies

> Quality mindset and attention to detail in all aspects of software engineering and development

Software Engineer 

About Brew:-

We believe that the future of banking will be built on top of Cryptocurrencies and DeFi Protocols. However, in its current form, DeFi is too expensive and complex for a common person to participate in. We want to change that with Brew. 

Underneath the hood, Brew is a Wallet that makes it super simple to make deposits and take out loans on DeFi and do peer-to-peer and merchant transactions without having to worry about gas fees or navigating multiple chains and tokens. 

The founders come from a strong background in technology and product. We’re backed by some of the best investors in the startup and crypto ecosystem. We’re based out of Bangalore, India but are open to the remote too. 

Role:-

We seek engineers who are passionate about building great products and have the conviction that Crypto is going to change the world for the better. 

You may be fit for this role if you 

• Love Programming and are able to write high-quality code.
• Have between 1-3 years of experience.
• Are curious and have a willingness to learn. 
• Maintain a high degree of ownership and accountability.
• Are proficient in OOPs, Data Structures, and Algorithms. 
• Familiarity with Solidity, Node.js, React Native and C++ is a plus. 
  
  

As part of being the founding team, you will play a crucial role in shaping and building the product. In recognition of that, there will be a meaningful equity component in the compensation.

We look forward to talking to you.

• No day is the same - you will create technical designs that support varying client requirements
• You'll design and develop full-stack web applications using the latest web technologies, primarily Python and Django
• Write code/unit tests and be part of the test-driven development environment
• Leverage your skills in industry-standard tools to deliver weekly code releases
• You'll work in a no silos environment, frequently collaborating with global teams and roles across the organization

Who you are:

• 7+ years of experience developing great web applications
• You can build products from scratch
• You have expertise in the Django backend framework
• You are fluent in the Python language
• You have dabbled in any one of these front-end frameworks - Angular, React, Vue
• You understand when to use NoSQL vs. relational database
• you understand reporting/dashboards framework
• You are comfortable working up and down the stack
• You are able to convert ideas into designs and build them out
• Benefit if you have worked with payment gateways such as visa, Mastercard, etc.
  
  

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.

• Greeting receiving visitors at Front Desk.
• Maintaining a record of visitors.
• Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
• Announce directing them to the concerned department or person.
• Answering, screening forwarding all phone calls enquiries.
• Provide basic accurate information via phone calls.
• Receiving, sorting, distribution dispatch of daily mails or deliveries.
• Ensure tidy presentable front desk area.

• Graduate with minimum 2 years experience in the front desk, or related professional area.
• Mature, Self-driven and capable of handling tasks independently.
• Excellent communication skills. Should be proficient in both written spoken English.
• Should be a team player.

Overview

Xcelpros is a Global company, headquartered in Chicago (US) with multiple locations in US and Bengaluru, India. Our focus is Tech Innovation, Product Development and Technology Consulting.

We are hiring for our Product Development team and have an immediate need for a Backend Developer / Fullstack MERN Developer. The position calls for someone with a mindset who can build great products, manage multiple projects and related tasks on deadline. We are looking for high-quality and passionate developers that want to be a part of a great product team.

You need to have at least 2 years of demonstrated experience  as a Backend Developer using MERN (NodeJS, MongoDB, PostgreSQL & Express) & GraphQL technologies. The candidate will work closely with our internal teams in the design, development, launch and enhancement of various products.

About XcelPros

XcelPros is a Global company, headquartered in Chicago (US) with multiple locations in US and Bengaluru, India. XcelPros is focused on Tech Innovation, Product Development and Technology Consulting.

XcelPros specializes in technology solutions for Business-to-Business (B2B) and Business-to-Consumer (B2C) areas. We believe technology is the enabler of exponential growth for us and our customers. We are strategists delivering innovative business and technology solutions.  We have been well funded and operational since 2011.

XcelPros and affiliated group of companies are proud to foster a high-performance culture, one that's defined by having the best people, with the skills and determination to deliver above and beyond. We look for insightful and astute professionals who are also forward-thinking, confident, self-motivated and globally minded. Our core team consists of professionals with a wide range of skills and backgrounds.  XcelPros is continuously looking for talented, highly motivated individuals who believe in excellence and are committed to providing superior service to our customers and stakeholders. 

Experience

• Minimum of 2 years of experience in the design and development of  Web and Mobile applications using NodeJS, MongoDB, PostgreSQL, Apollo - GraphQL and React
• You are required to have experience with development in Microservices Architecture 
• Experience with NestJS framework is a major plus
• Hands on experience with GoLang is not mandatory but a major plus

Start Date - Immediate

Positions - 2 (Immediate Need)

Responsibilities

• Minimum of 2 years of hands-on experience building applications in NodeJS, MongoDB, PostgreSQL, Apollo - GraphQL and React
• Strong and mandatory experience of 2 years of experience in building applications using the Microservices architecture in NodeJS
• Strong and mandatory skills in Automating Components, Perceptibility, Configuration Management, Debugging & Consistency while writing Microservices.
• Experience building applications using NestJS or similar frameworks is a major plus 
• Experience building applications and service integrations using Apollo /  GraphQL
• Adhere to best practices of engineering by writing high-quality code.
• Hands on experience in Elastic Search and related technologies
• Hands on experience with one or more testing frameworks such as  Jest
• You are required to write / conduct unit & integration testing to ensure code meets high-quality standards
• Collaborate with multiple stakeholders, including Production Support, BAs, Architect, Project Managers, and Product Owners to deliver high quality solutions.
• Develop, build, configure and unit test solutions from low level designs
• Ensure that solutions meet requirements outlined in the design documentation
• Perform all work to agreed time, cost and quality constraints
• Ensure that developed solutions are peer reviewed and formally documented
• Design, develop, test and document detailed technical specifications for application components built using MERN (MongoDB, ExpressJS, ReactJS, NodeJS) stack and integrations
• Develop and maintain high traffic / high performance React and Node based e-commerce web applications and web services, including support for mobile
• Participate in support activities to help UI developers integrate with APIs / services
• Create and maintain scalable infrastructure leveraging modern AWS cloud platforms
• Knowledge of all development aspects within an Agile SDLC framework, including; estimation, design, development, unit test, code reviews, and documentation
• Develop solutions that satisfy business requirements as outlined in user stories, and within agreed upon timelines
• Ensure solutions are of high-quality with regards to following standards and best practices, as well as satisfying security and performance requirements
• Collaborate effectively with other Agile team members
• Work with the Production Support team in the research and resolution of production issues.
• Prior hands-on experience with architecture for Web and Mobile technologies, E-commerce, Payment Gateways, Data security and encryption is a major plus
• Experience with CICD, containers and container management platforms(Dockers, Docker Swarm/Kubernetes, etc.)
• Knowledge of GOLANG is a major plus
• Good understanding of the Twelve-factor App methodology is a major plus
• Experience defining new architectures and ability to drive project from an architecture standpoint is a major plus
• Experience with Security configuration is a major plus
• Experience in understanding platforms & key AWS services like Elastic Beanstalk, AWS Lambda, ECS, AWS Fargate, EKS, EC2, S3 etc. is a major plus
• Troubleshoot and resolve complex technical issues in cloud integrations
• Highest levels of code quality
• Needs to conduct weekly code reviews
• Ensure timely and quality release of the product in collaboration with other team members
• Must be a self-starter and able to build up presence in the team.
• Perform other related duties as assigned

Technical Expertise / Hands-On Skills:

• MERN (MongoDB, ExpressJS & Node JS)
• PostGreSQL
• Apollo GraphQL
• JEST
• RESTAPIs

Key Deliverables

• Develop very high sense of ownership, the zeal to build scalable applications
• Develop a deep understanding of product development and start-up ecosystem
• Work with a performance oriented team driven by ownership and open to experiments
• Build customer facing technology product for global customers
• Collaborate with development teams to help identify and develop reusable platforms/libraries.

Key Requirements

• Can do attitude
• Highly motivated to bring fresh thoughts to the table
• Highly creative and most importantly willing to exercise it
• Self-starter and self-learner focused on research and learning
• Ability to play a variety of roles and most importantly take accountability
• Ability to communicate openly and embrace various perspectives without judgment
• Believe in a ”No politics” attitude. Politics can be detrimental to yourself and the organization.