Sr. Technical Content Writer

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS Associate will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 2+ years of full-time experience in Customer Success / Key Account
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic customers and managing stakeholders across regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

About the team

SecurITe’s mission is to build an Agentic‑AI driven security platform that protects critical infrastructure from modern cyber threats. Our focus is on delivering highly performant, resilient, and intelligent network security systems that help defenders stay ahead of adversaries.

About the Role

We’re looking for an exceptional Front-End Developer to help lead the development of our next‑generation cybersecurity AI platform. This is a rare opportunity to shape how agentic AI transforms the future of cyber defense.

In this role, you will be instrumental in bringing our innovative Agentic graphical programming language to life. As a senior front-end developer, you will work closely with our systems architect to shape the technological direction of our project. Your responsibilities will include ensuring that our user interface is both functional and visually appealing, contributing to an exceptional user experience.

What You’ll Do

●    Collaborate with the systems architect and development team to design and implement a robust front-end architecture.

●    Develop, test, and maintain high-quality user interfaces using modern front-end technologies.

●    Translate UI/UX design wireframes into code, producing visually appealing and user-friendly interfaces.

●    Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.

●    Identify and troubleshoot front-end issues and implement effective solutions.

●    Stay up-to-date with the latest industry trends and technologies to keep our product at the cutting edge.

●    Own and drive project delivery end-to-end

●    Guide and mentor other engineers to ensure high-quality code and best practices

Required Experience

●    Proficiency in Languages HTML5, CSS3, and Angular 17+.

●    Frameworks node.js, Flask, RESTful APIs, Strapi (CMS) ,Swagger/OpenAPI and related front-end technologies.

●    Experience with front-end frameworks and libraries for Angular.

●    Strong understanding of responsive design and mobile-first development.

●    Knowledge of version control systems (e.g., Git).

●    Excellent problem-solving and debugging skills.

●    Strong communication and collaboration skills.

●    Bachelor’s degree in Computer Science, Information Technology, or a related field.

●    15+ years of experience as a Front-end Developer, with a demonstrated track record in federal projects.

Nice to Have

●    Advanced Skills: Experience with state management patterns (Redux, NgRx, Zustand) and building custom interactive components using SVG, Canvas, or libraries like GoJS, D3.js and React Flow.

●    Experience working in cybersecurity products.

●    Building enterprise UI/UX.

●    Using AI for daily work.

●    Early stage startup experience.

The Mindset

●    Problem Solver: You thrive on complex, ambiguous challenges and engineer elegant solutions.

●    Ownership‑Driven: You take initiative, move fast, and deliver outcomes without hand‑holding.

●    Continuous Learner: You stay ahead of the curve in AI, ML, and emerging technologies.

●    Startup DNA: You excel in fast‑moving environments where priorities evolve and impact is immediate.

The Placement Coordinator / Officer is responsible for planning, coordinating, and executing placement activities for students. This role acts as a bridge between students, training teams, and recruiting companies to ensure successful employment outcomes. Key Responsibilities  Coordinate campus recruitment and placement activities  Build and maintain relationships with companies, HRs, and recruitment partners  Identify job opportunities aligned with students’ skills and course completion  Schedule interviews, placement drives, and company visits  Prepare and share student profiles, resumes, and placement data with employers  Guide students on resume preparation, interview skills, and career readiness  Track student eligibility, attendance, and placement status  Maintain accurate placement records, reports, and documentation  Coordinate with trainers and academic teams for student readiness  Share placement updates and opportunities through emails, WhatsApp, or portals  Collect feedback from recruiters and placed candidates  Ensure placement targets and timelines are met Skills & Competencies  Strong communication and interpersonal skills  Excellent coordination and organizational abilities  Knowledge of recruitment and hiring processes  Ability to work with students, faculty, and corporate teams  Problem-solving and multitasking skills Qualifications  Any Graduate/Any Postgraduate  1–3 years of experience in placements. 

REVIEW CRITERIA:

MANDATORY:

• Strong sales, business development and networking profile
• Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields
• Must have experience engaging with startups or early-stage companies for partnerships or fundraising
• Must have experience identifying and sourcing startup deal flow or fundraising mandates
• Must have basic understanding of startup financing, equity structures, investor types, and fundraising models
• Must maintain deal pipeline, BD dashboards, and mandate records
• Must have high ownership and target-driven mindset

PREFERRED:

• Experience representing the company at events, networking forums, or startup platforms
• MBA preferred

ROLES AND RESPONSIBILITIES:

Deal Sourcing & Origination:

• Identify and engage startups, early-stage companies, and growth businesses seeking funding or strategic investment partners.
• Build and maintain a strong pipeline of investment opportunities and fundraising mandates.

Relationship Building:

• Develop deep relationships with founders, CXOs, and decision-makers across industries.
• Collaborate closely with the internal investment team to evaluate opportunities for both advisory and co-investment.

Market Research & Intelligence:

• Monitor emerging trends, sectors, and disruptive business models in the startup ecosystem.
• Track competitor activity and ecosystem developments to stay ahead of market shifts.

Fundraising Support:

• Pitch the firm’s advisory services and investment philosophy to startups and entrepreneurs.
• Assist in designing outreach strategies to attract quality fundraising mandates and co-investment opportunities.

Networking & Branding:

• Represent the firm at startup events, pitch competitions, and investor forums.
• Build thought leadership and enhance the firm’s brand presence within the startup and investment ecosystem.

IDEAL CANDIDATE:

Education:

• Bachelor’s degree in Finance, Commerce, Economics, Business, or related fields. MBA or equivalent qualification preferred.

Experience:

• 1-4 years of experience in sales, business development, investment banking, venture capital, private equity, or related fields.
• Strong understanding of the startup ecosystem, fundraising processes, and investment models.

Skills:

• Excellent communication, networking, and negotiation skills.
• Ability to build and maintain high-value relationships with founders and investors.
• Analytical skills to identify quality opportunities for advisory and co-investment.
• Entrepreneurial and target-driven mindset.

Strong UI / Product / Visual Designer Profile (Not UX-focused)

Mandatory (Experience 1) – Must have 2+ Years of hands-on experience in UI / Product / Visual Design, with strong exposure to web and mobile app design (from concepting, wireframes, prototypes to final UI).

Mandatory (Portfolio) – Must have a strong visual/UI design portfolio showcasing product, web, and app UI work with clear emphasis on visual hierarchy, interaction detail, color, and layout.

Mandatory (Tools) – Proficiency in Figma, Adobe XD, FigJam, Photoshop, Illustrator (knowledge of Sketch, Axure, Zeplin is a plus).

• Looking manage IaC module
• Terraform experience is a must
• Terraform Module as a part of central platform team
• Azure/GCP exp is a must
• C#/Python/Java coding – is good to have

• Manage security tools(Snyk, Fossa, Trivy).
• Manage vulnerability programs. Triage vulnerabilities, assign priorities and owners, follow up on the mitigation 
• Monitor license violations.  
• Perform Security Assessments and Threat Modeling
• Security Incident Response. Be part of a security-on-call team in PagerDuty, act as incident commander, perform Root Cause Analysis.
• Drive security initiatives(Web Application Security, Least-privilege principle, Secrets Management, Key Management, PKI and Certificate Management, Anti-fraud protection).
• Given our fast pace and startup nature, things change over time and your job responsibilities will too.

You'll need:

• Web application security experience.
• Familiarity with a modern SaaS infrastructure and application development.
• Manual and/or automated Penetration Testing (white box, black box & grey box).
• Good understanding of security risk(OWASP Top 10).
• Pen-testing: burp suite/ postman, etc.
• Vulnerability management: Snyk, fossa, NexusIQ, WhiteHat security, aqua security, GitHub security, etc.
• Familiarity with major security protocols.
• Collaboration, transparency, and integrity.
• BS/MS degree; 5+ years of relevant experience.

Nice to have:

• Experience in scripting languages(BASH, Python, JS, etc).
• CEH, CSSLP, GIAC, OSCP, OSCE, or other related industry-recognized certifications.
•  

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
Should be currently based in Japan with Valid work visa

MUST HAVES:

Experience Required:

• LAN/Wireless LAN based skills(over 3 years experiences)
• Firewall based skill (over 3 years experiences)
• Server based skill (over 3 years experiences)
• WAN/Internet based skills (over 3 years experiences)

*

• Required General Skills:

• Fluent in Japanese(both written & verbal) and English(reading & written)

Job role :

• · WAN, LAN, Wireless LAN, Firewall, ServerWork Contents;
• · Support Design and Implementation
• · Create documentation or basic design and detail design
• · Join required meeting(Internal, External)
• · Management Change(Create and close change record)
• · Test(Unit, Integrated) in on-site
• · Create the result of test document
• · Create change procedure
• · Installation equipment in on- site
• · Support soft MACD from remote site
• · Create operation manual
• · Support problem management
• · Support inventory management
• · Support configuration hencmanagement
• · Support reporting
• · Cisco Router/Switch/FW (MPLS, BGP, OSPF, STP, VLAN, QoS, VRF)
• · Juniper Router/Switch(SRX/EX/QFX)
• · Server (Linux,)
• · Wireless (CAPWAN)

Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.

We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.

You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc. 

While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.

Roles and Responsibilities:

> Meeting Customers for feedback, presenting the product, understanding their need etc.

> Resolving Trainer and Customer Issues

> Finding Right trainers/training partners

> Looking after Training Operations - before and after booking

> Defining and Executing Account Specific Marketing Initiatives

> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages

Skills and Qualifications:

 > Passion for Start-up 

 > Ability and Will to Lead, take initiatives, solve people issues 

 > MBA or equivalent Degree (but not necessarily)

 > At least 2 years of industry experience, Ideally 4-6 years 

 > At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background] 

 > Strong Communication Skills

 > B2B Customer Handling experience is a must

 > Working Knowledge (beyond basics) of MS Word and Excel