Content Writer

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

As a Senior Backend & Infrastructure Engineer, you will take ownership of backend systems and cloud infrastructure. You’ll work closely with our CTO and cross-functional teams (hardware, AI, frontend) to design scalable, fault- tolerant architectures and ensure reliable deployment pipelines.

1. What You’ll Do :

• Backend Development: Maintain and evolve our Node.js (TypeScript) and Python backend services with a focus on performance and scalability.
• Cloud Infrastructure: Manage our infrastructure on GCP and Firebase (Auth, Firestore, Storage, Functions, AppEngine, PubSub, Cloud Tasks). 
• Database Management: Handle Firestore and other NoSQL DBs. Lead database schema design and migration strategies.
• Pipelines & Automation: Build robust real-time and batch data pipelines. Automate CI/CD and testing for backend and frontend services.
• Monitoring & Uptime: Deploy tools for observability (logging, alerts, debugging). Ensure 99.9% uptime of critical services.
• Dev Environments: Set up and manage developer and staging environments across teams.
• Quality & Security: Drive code reviews, implement backend best practices, and enforce security standards.
• Collaboration: Partner with other engineers (AI, frontend, hardware) to integrate backend capabilities seamlessly into our global system.

Must-Haves :

• 5+ years of experience in backend development and cloud infrastructure.
• Strong expertise in Node.js (TypeScript) and/or Python.
• Advanced skills in NoSQL databases (Firestore, MongoDB, DynamoDB...).
• Deep understanding of cloud platforms, preferably GCP and Firebase.
• Hands-on experience with CI/CD, DevOps tools, and automation.
• Solid knowledge of distributed systems and performance tuning.
• Experience setting up and managing development & staging environments. 

• Proficiency in English and remote communication.

Good to have :

• Event-driven architecture experience (e.g., Pub/Sub, MQTT).
• Familiarity with observability tools (Prometheus, Grafana, Google Monitoring).
• Previous work on large-scale SaaS products.
• Knowledge of telecommunication protocols (MQTT, WebSockets, SNMP).
• Experience with edge computing on Nvidia Jetson devices.

What We Offer :

• Competitive salary for the Indian market (depending on experience).
• Remote-first culture with async-friendly communication.
• Autonomy and responsibility from day one.
• A modern stack and a fast-moving team working on cutting-edge AI and cloud infrastructure.
• A mission-driven company tackling real-world environmental challenges. 

Job Brief:

Minimum 4 years experience in B2B sales is required for this role. Bandidates with existing network of Schools, colleges, Factories & other MNCs will be given preference.

About the firm:

NVS is a 18-year-old people transportation firm that caters to over 30+ schools and corporations that include thousands of employees and parents, currently resulting in over 20,000+ Daily active users. We also have a software business that is 4 years old. We are a growing firm with a pan-India but Bangalore-heavy presence and are constantly innovating. We pride ourselves on providing top-notch feature-rich products and customer-centric reliable services. We are rapidly expanding to top schools, corporations, and new cities. We are keeping kids safe, ensuring employees reach the office on time and parents rest assured. NVS Travel Solutions is actively growing creating many opportunities for vertical promotions. The job security is high and the company has an environment of recognizing and rewarding performance. This company is a great place to learn and grow continually.

Job Responsibilities:

• To increase revenue by bringing in new clients for employee & student transportation services.
• To ensure profit margins are maintained.

Pre-Requisites:

• 4+ years of B2B sales experience 
• Prior experience selling to target customers (MNC’s, Industries, Institutions)
• Based in Bangalore.

Why join this role:

• Good salary 
• Great incentives - 0.5% of revenue generated (our average deal size is >1 crore)
• Opportunity for gaining exceptional recognition by claiming credit for addition of any new business.
• Job security, Health insurance.
• The company is 18 years old, extremely stable and growing at over 20% y-o-y.

• BTech, BE, BS degree in Computer Science, a similar technical field of study, or equivalent practical experience.
• 6+ years experience in web and software development.

• 3+ years of experience with the microservices architecture.
• At least 1 year of experience in leading a team.
• Demonstrated experience in Node, Mongo, Python2/3, Express, ReactJS.
• Experience with testing frameworks like Mocha, Jest, Jasmine etc.
• Experience with asynchronous messaging using RabbitMQ/Apache Kafka.
• Ability to work independently and multi-task effectively.
• Flexible and willing to accept a change in priorities as necessary.
• Strong attention to detail.

Design and build applications, bug fixing and improving application performance.

• Delegate tasks and achieve daily, weekly, and monthly goals.
• Enforce processes to improve productivity of the team.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on continuously discovering, evaluating, and implementing new technologies to maximize

development efficiency.

• Own the creation of Sales funnel (Ideal candidate will have to source the websites, create a pool and then get them onboarded for our solution)
• Build and maintain relationships with existing/potential businesses and resolution professionals
• Cultivate strong business relationships with key decision-makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high-potential prospects
• Responsible for designing, planning and executing digital communication programs that influence customer engagement across multiple channels and touchpoints throughout their lifecycle.
• Develop a comprehensive engagement strategy and implementation plan to drive activation of new, occasional and lapsed users
• Strategize and plan an “engage & delight” campaign calendar - leverage data, user insights, and an experimentation mindset to move users from various funnels
• Create content that resonates with our users and amplifies our brand, product and mission. They should be astute, compelling, on-brand, on-tone, channel-specific, and relevant to our core messages and target audiences. These can also include ad hoc campaigns such as surveys, etc
• Define and track KPIs and OKRs
• Optimize conversion funnel
• Constantly test (A/B test) and optimize communications to increase engagement KPIs
• Track and measure key performance metrics (e.g. open rate, click-through rate, usage, streaming, DAU, MAU) to improve the efficiency of campaigns
• Analyze campaign results, develop benchmarks, and create and share regular performance reports and presentations to aid decision-making by the leadership team

• Deep, proven experience developing lifecycle marketing programs / CRM / engagement marketing programs through email, push notifications, SMS, and/or in-app marketing.
• Demonstrated track record in developing and executing A/B tests, analyzing and translating data into business and consumer insights.
• Strong results orientation, proven record performing to aggressive growth targets.
• Strategic and analytical thinker
• Fluency in English & Presentation skills are a must
• Creative and empathetic thinker; you care deeply about our users and can build precise targeting as well as delightful, on-brand experiences.
• Strong interpersonal skills to collaborate effectively with cross-functional teams, specifically with product, engineering and brand marketing teams.
• Experience working with user research and consumer insights team to uncover user insights to shape our strategy.
• Strong oral and written communication skills; extreme attention to detail
• Must have prior work-from-home experience and is comfortable in the remote working setup
• Must be time-flexible and willing to extend hours as needed

This role is for a passionate and meticulous Test Engineer, with a strong focus on ensuring better customer experience through hands-on implementation of QA best practices

• Designing test strategies, covering functional and non-functional requirements, planning, execution, reporting and automating
• 100% automation accountability
• Multitask on release deliverables, customer issues, stake-holder management
• Ensuring traceability matrix processes between requirements, test design, test cases artifacts to achieve 100% customer requirements coverage
• Plan and achieve code coverage targets via test design and test automation
• Prompt and meticulous in reporting status of ongoing tasks/deliverables
• Challenging status-quo, responding to opportunities/organization needs, showing proactive accountability with a strong focus on fundamentals of Test engineering

Mandatory skills:

• Deep understanding of SaaS/Web-based applications/ Micro Services architecture
• Strong in fundamentals of Functional and Non-functional testing concepts (Reliability, Stress, Load, Limits, Performance, Scalability, Usability, Security, Configuration/Compatibility, ad-hoc, etc.)
• Automation :
  Selenium (Java) OR
  API testing (Jmeter, RestAssured)
• SDLC, STLC (Agile), JIRA, Defect Life Cycle
• At least 1 - 4 years of experience in tech product companies.
• BE/BTech/MTech graduate

PSQs:

• Are you willing to work as a 100% hands-on Individual Contributor?
• Do you have hands-on experience in test design strategies, covering both Functional and Non-functional testing?
• How many years of hands-on automation experience do you have?
• Please specify scripting languages and tools?
• Are you flexible to work from the office (Bangalore) as and when needed, in a hybrid model?

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Our team is looking for a creative Digital Marketer/Campaign Manager to devise and execute in-house marketing campaigns. You will work closely with the Marketing and Sales Managers on managing spend, schedules and leads. 

We at Royal Purandar take pride in developing and delivering a lifestyle for people who want a blend of nature and modern luxury. We don’t just sell lands or construct villas, we create a living environment that co-exists with nature.  

Responsibilities and role: 

• Devise B2C (business to consumer) integrated marketing campaigns with the aim of acquiring and retaining customers.
• Set and run successful marketing campaigns with B2C focused to generate quality leads.
• Understand and measure campaign performance in order to polish.
• Manage the procedure, implementation, tracking and measuring of marketing campaigns.
• Bridge communication between internal and external agencies, such as designers, animators and printers, who will deliver much of the campaign activity.
• Work within a budget and accumulate data overtime to analyze trends.
• Generate reports on campaign performance, results and spends.
• Write, edit and proofread copy for promotional materials within marketing campaigns.
• Ensure that the organization’s brand and identity is adhered to in campaigns and in all communication channels.
• Deliver regular reports on social reach, web analysis and evaluation of KPIs.
• Maintain regular measurement of the ROI of campaigns.
• Ensure accuracy of marketing materials and provide formal sign off if necessary.
• Administer the website(s).

Key skills: 

Management skills: As a campaign manager you will formulate marketing strategy along with the leaders and execute successful campaigns. 

Communication skills: Excellent writing skills are a prerequisite as you will frequently have to write copy for marketing promotions. You are also required to manage relationships with agencies and third parties as well as persuade a non-marketing audience, such as senior level managers within the organization, of the wisdom of proposed campaigns.

Project management skills: As a campaign manager you will have to work with a specified budget, meet deadlines and ensure ROI on marketing campaigns. 

Numerical skills: An additional factor favored, as a campaign manager you need to be good with numbers. You will need to acquire data and use it to target selected groups, as well as analyze the success or otherwise of campaigns. 

Skills and qualifications required:

• Bachelor’s degree in communication, digital marketing or related fields
• 2-5 years of related job experience
• Strong problem-solving skills
• Exceptional communication and project management skills
• In-depth knowledge of running B2C campaigns preferably in Real Estate
• In-depth knowledge of setting ads on Google, Facebook and Instagram
• Thorough proficiency with Excel/Sheets to manage reports
• A good understanding of current marketing trends