
It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.

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About Company:
i2v systems is a technology company in video surveillance and video analytics software. i2V stands for intelligent integrated video. i2V is a technology R&D company focusing on the design, development, and production of intelligent surveillance products. The product offerings include IP video management software, intelligent video analytics/analysis using image processing, computer vision, machine, and deep learning, automatic number plate detection system, red light violation detection system, automatic traffic counting & classification (ATCC), central monitoring system, command, and control system, smart city dashboard, PSIM (physical security information management), incident management system, cloud surveillance, and mobile surveillance.
About the Role:
The Project Engineer will provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers.
What your day will look like:
Field Support:
● Perform installation, audit, assessment, maintenance, and technical support of i2v systems on customer premises
● Provide on-site and off-site professional services to i2v customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between i2v and its customers
● Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
● Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests
Technical Support:
● Use software tools to diagnose and solve complex issues and service outages
● Conceptualize and articulate ideas clearly and concisely
● Resolve problems in compliance with established processes
● Ensure timely escalation of critical customer related issues through proper channels
● Ensure timely resolution of customer issues
● Collaborate with other Technical Support specialists and R&D engineers
● Develop and maintain a strong relationship with new and existing customers
● Develop and maintain an extensive working knowledge of i2v solutions
● Contribute to the evolution of our software and Support processes
● Participate in the elaboration of technical documentation and knowledge base article
● Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool
About you:
● Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
● Strong analytical and troubleshooting skills in both hardware and software
● Flexible, with a "can do" attitude, able to multitask, with an ability to manage priorities
● Experience in customer service, technical support, and project management
● Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
● Strong team player while possessing the autonomy to manage his own workload
● Experience in electronic Security environment (CCTV, VMS,VA,NVR, DVR)
● Fluent and proficient in verbal and written communication in English
● Any other languages will be considered a strong asset
Technical Requirements:
● Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
● Excellent knowledge of networking principles and IP protocols
● Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
● Experience working with SQL databases
● Clear understanding of TCP, IP and UDP protocol stack (DHCP, DNS, TELNET, SSH, RDP)
● Understanding of network storage (SAN, NAS, iSCSI) principles and networking best practices
● Understanding of server virtualization concepts
● Understanding of OS (Linux , Windows server) and Hardware (GPU, RAM, CPU etc).
Females only!!
Location: Jhotwara, Jaipur
Job Type: Full-Time
Job Summary
Shag Infotech is looking for an energetic and confident Business Development Associate (BDA) to join the growing digital marketing team in Jhotwara, Jaipur. The ideal candidate should have strong spoken English skills, basic computer knowledge, and a passion for sales and client interaction.
Key Responsibilities
- Identify and connect with potential clients through calls, emails, and social platforms
- Explain digital marketing services to clients and understand their business needs
- Generate leads and convert them into sales opportunities
- Maintain and update client data in CRM or Excel sheets
- Coordinate with the marketing and technical teams for smooth project execution
- Follow up with prospects and close deals
- Prepare basic reports on leads and sales progress
Required Skills & Qualifications
- Graduate in any stream
- Good spoken English communication skills
- Basic computer knowledge (MS Word, Excel, Email, Internet)
- Strong interpersonal and convincing skills
- Ability to work in a target-driven environment
- Freshers can apply (training will be provided)
Preferred Qualities
- Self-motivated and confident personality
- Willingness to learn about digital marketing services
- Positive attitude and problem-solving mindset
Benefits
- Fixed salary + performance incentives
- Growth opportunities in the digital marketing industry
- Supportive team environment
- Skill development and training
Job Types: Full-time, Permanent
Benefits:
- Flexible schedule
- Internet reimbursement
Work Location: In person
Salesforce Technical Architect with omni studio experience
Exp - 10+ yrs
Location - Remote
Job DescripƟon: ResponsibiliƟes:
Lead the design and implementaƟon of Salesforce soluƟons tailored to Provider Network
Management.
Collaborate with stakeholders to gather and analyze business requirements, translaƟng them
into technical specificaƟons.
Should work as liaison/connector among external stakeholder (Providers), Internal
(Business/Sales/Market) and Technical teams (Dev/QA/BSA).
Develop and maintain comprehensive documentaƟon, including soluƟon design,
configuraƟon, and user guides.
Ensure the scalability and performance of Salesforce soluƟons, opƟmizing for efficiency and
effecƟveness.
Provide expert guidance on Salesforce best pracƟces, ensuring compliance with industry
standards and regulaƟons.
Conduct regular system audits and prepare for Salesforce releases, ensuring seamless
integraƟon and minimal disrupƟon.
Mentor and train junior team members, fostering a culture of conƟnuous learning and
improvement.
QualificaƟons:
10+ years of experience in Salesforce implementaƟon.
Strong Omnistudio Exp is must.
Proven experience as a Salesforce Architect, with a focus on Provider Network Management.
Very strong knowledge in Provider domain (provider contracƟng with Payor – RecruiƟng,
CredenƟaling, ContracƟng, Onboarding & Ongoing)
In-depth knowledge of Salesforce Health Cloud and related technologies.
Strong understanding of healthcare industry standards, including HIPAA and HL7.
Excellent problem-solving skills and the ability to work independently and as part of a team.
ExcepƟonal communicaƟon and interpersonal skills, with the ability to interact effecƟvely
with stakeholders at all levels.
Salesforce cerƟficaƟons
(e.g., Salesforce CerƟfied Technical Architect, Salesforce CerƟfied
Health Cloud Consultant) are highly desirable.
Good-to-have Skills:
Experience with integraƟon tools such as MuleSoŌ.
Familiarity with Agile methodologies and project management tools like ADO (Azure Devops)
Knowledge of data migraƟon and ETL processes.
Ability to stay current with the latest Salesforce updates and industry trends.
Webflow Designer
Location: Pune, India
FlytBase is seeking a webflow developer to take ownership of our flagship product’s website, FlytNow. This person will also be responsible for managing the workflows in collaboration with the design, marketing operations, and demand generation teams. This is a key role in establishing the foundations of scale and growth for FlytBase.
About FlytBase:
FlytBase is a deep-tech startup that provides hardware-agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD) that allows seamless & cloud-connected deployment of intelligent drone fleets for a variety of business applications. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland & Georgia Tech, and with deep expertise in drone technology, computer science, electronics, and robotics.
The company is headquartered in Silicon Valley, California, USA, and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase won the Global NTT Data Innovation Contest in Tokyo, Japan. FlytBase was also awarded the TiE50 Top Startup award by TiE Silicon Valley.
Role and Responsibilities:
● Build engaging, high-converting landing pages.
● Experiment on a continuous basis to improve website performance. Manage the underlying tech stack - Webflow, GTM, Google Analytics, and other integrations.
● Own the technical SEO to optimize website performance.
Experience/Skills:
● 0+ years of relevant work experience.
● Expertise in HTML, CSS, XML, Javascript, PHP, JSON, JQuery, AJAX development and Bootstrap with Responsive designs.
● Excellent knowledge of cross-browser layout skills and responsive design knowledge.
● Experience with user interface design.
● Experience with SQL, Webflow/ WordPress, and Zapier/Integromat is a considerable advantage.
● Google analytics, tags & advertisements understanding is an advantage.
● Experience with website maintenance, and understanding of technical SEO.
Good to have:
● Have skills in software programming and graphics.
● Good project management skills and familiarity with Agile methodologies.
Compensation:
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.
Perks:
● Fast-paced Startup culture
● Hacker mode environment
● Enthusiastic and approachable team
● Professional autonomy
● Company-wide sense of purpose
● Flexible work hours
● Informal dress code
Are you bored of writing banking apps, making people click on more ads, or re-skinning or making clones
of Temple Run.
Did you ever think you could use your skills to change the world?
If you consider yourself as more of an artist who paints on the technology canvas, we want you!!!
GOQii is your chance to work with an amazing team at GOQii who are driven by passion and here to
disrupt the wearable technology & fitness space.
Roles and Responsibilities:
Relevant Experience on native App Development.
Solid understanding of the full mobile development life cycle.
UI development with latest framework and techniques.
Understanding of asynchronous client/server interfacing.
Solid grip on SQLite and data modelling.
Experience with 3rd party libraries & APIs - Social, Payment, Network, Crash, and Analytics etc.
Experience in handling the performance and memory of App using various tools.
Focus on building high performance, stable and maintainable code.
A good logical and analytical skills.
Experience with Git / SVN version control software.
Thorough understanding of OOP concepts.
Proficient with Java and Kotlin.
Clear understanding of Android SDK, Android studio, APIs, DBs, Material Design.
Realm and Room database.
Understanding of design patterns.
Background task, threading concept.
Designer
What is the opportunity?
Are you good at visualizing things? Do you like telling stories via visuals? We are building out
our product marketing team, and you are the kind of help we need. No matter how engaging
and strong our content is, it won’t work with just a giant block of text. We need help to tell these
stories in a visually engaging way with a relevant tone. We are looking for a strong individual
contributor who is excited about making sense of complex concepts, thrives on ambiguity, and
loves coming up with ideas and bringing them alive through design.
Key Responsibilities
● You’ll be expected to understand our brand identify and create a visual identity guideline
for different touchpoints.
● You’ll be involved throughout the design process from the concept stage to delivery.
● You’ll develop visual assets for various campaigns across channels to increase the
effectiveness of marketing campaigns.
● You’ll design digital content assets that are pivotal to way communicate with our
prospects and customers in the international markets.
● You'll be responsible to create and own imagery style on customer-facing assets such as
Website, emails & collaterals, etc.
What are we looking for?
● You understand the global technology consumer and the relevant design sensibilities.
● You start all design work with a problem statement, goal, and context.
● Your work is conceptually clear and visually stunning.
● You well verse with contemporary imagery style and have the skill set to create them.
● You have a high level of competency in most of the applications of Adobe CC.
● You have worked on contemporary design tools like Figma that enable team
collaboration.
● Have spent the last 3-5 years of your career on digital design projects at agencies,
design focused startups with exposure to international markets.
● You have a portfolio to showcase.
Whom will you work with?
You will be working closely with the product marketing team and report to the marketing head.
You will be interacting with all the customer-facing teams such as the marketing, sales &
customer success teams. Your initiatives will help them improve their success metrics as well.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality on content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy the
benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and
Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners or consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will
wait for a reasonable time of around 3-5 days before we screen the collected applications and
start lining up job discussions with the hiring manager. We however assure you that we will
attempt to maintain a reasonable time window for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status
The Games Lead will work with a cross-disciplinary team to manage the development process on a new, unannounced FPS shooter game.
This person will work primarily with engineering and QA to support and facilitate the on-time and on-budget delivery of our game.
Responsibilities
- Manage hybrid Scrum-based development process using different tools such as Clickup.com, Asana, JIRA, spreadsheets, Miro, and other tools used to manage teams and processes.
- Work with engineering in planning and development oversight: manage daily check-ins, track progress, and lead end-of-sprint retros.
- Ensure we are getting the most out of engineering, work closely with design to ensure on-target implementation, and track against the schedule to keep on time and on budget.
- Ensure that we are utilizing the most effective development processes possible.
- Create reports that quantitatively track our progress every week and highlight progress and areas for improvement.
- Coordinate QA and support for maximal efficiency and effectiveness.
- Own the product roadmap, development schedule, and overall project P&L.
- Ensure we approach development focused on a key risks-based approach working closely with all disciplinary leads and the CEO.
Qualifications
- Prior lead PM or producer role on at least 1 successful F2P mobile title full lifecycle.
- Experience working on at least 3 mobile game titles, full lifecycle.
- Expert knowledge of all major development processes: You should know the whys (why are we doing things in specific ways?) and not just the actions/motions of the practices.
- Expert knowledge of all major PM tools (Asana, JIRA, and Monday at the minimum).
- Excellent leader and motivator of teams.
- World-class problem solver.
- Appropriate alignment with our company’s Values.
- Ability to think outside of process (when necessary).
- Willingness to abandon politics and bullshit and instead focus on problems & solutions and the delivery of as high quality of a product as our team can possibly create.
- An extremely hard working and get it done work attitude.
JD for IOT DE:
The role requires experience in Azure core technologies – IoT Hub/ Event Hub, Stream Analytics, IoT Central, Azure Data Lake Storage, Azure Cosmos, Azure Data Factory, Azure SQL Database, Azure HDInsight / Databricks, SQL data warehouse.
You Have:
- Minimum 2 years of software development experience
- Minimum 2 years of experience in IoT/streaming data pipelines solution development
- Bachelor's and/or Master’s degree in computer science
- Strong Consulting skills in data management including data governance, data quality, security, data integration, processing, and provisioning
- Delivered data management projects with real-time/near real-time data insights delivery on Azure Cloud
- Translated complex analytical requirements into the technical design including data models, ETLs, and Dashboards / Reports
- Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
- Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
- Successfully delivered large scale IOT data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
- Experience in handling telemetry data with Spark Streaming, Kafka, Flink, Scala, Pyspark, Spark SQL.
- Hands-on experience on containers and Dockers
- Exposure to streaming protocols like MQTT and AMQP
- Knowledge of OT network protocols like OPC UA, CAN Bus, and similar protocols
- Strong knowledge of continuous integration, static code analysis, and test-driven development
- Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
- Must have excellent analytical and problem-solving skills
- Delivered change management initiatives focused on driving data platforms adoption across the enterprise
- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
Roles & Responsibilities
You Will:
- Translate functional requirements into technical design
- Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core Azure services needed to fulfill the technical design
- Design, Develop and Deliver data integration interfaces in ADF and Azure Databricks
- Design, Develop and Deliver data provisioning interfaces to fulfill consumption needs
- Deliver data models on Azure platform, it could be on Azure Cosmos, SQL DW / Synapse, or SQL
- Advise clients on ML Engineering and deploying ML Ops at Scale on AKS
- Automate core activities to minimize the delivery lead times and improve the overall quality
- Optimize platform cost by selecting the right platform services and architecting the solution in a cost-effective manner
- Deploy Azure DevOps and CI CD processes
- Deploy logging and monitoring across the different integration points for critical alerts
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
- Contributing in all phases of the development lifecycle.
- Writing well designed, testable, efficient code.










