
It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.

Similar jobs
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Brand Strategist - Brand Consultancy Team
Experience Level: 3+ Years
Location: Bangalore, Karnataka (On-site)
Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic traffic, and elevate our online presence.
Roles and Responsibilities:
● Define, plan, and execute brand research - primary and secondary.
● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.
● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess
strengths, weaknesses, opportunities, and threats.
● Develop brand positioning statements and value propositions that di
erentiate the company
in the marketplace.
● Collaborate with creative teams to develop compelling visual assets, marketing collateral,
and brand campaigns.
● Present brand strategies, recommendations, and campaigns
● Stay updated on industry trends, consumer preferences, and emerging technologies to
recommend innovative brand strategies and tactics.
Qualifications:
● Bachelor’s degree in Marketing, Communications, or a related field.
● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a
minimum of 4-5 years in brand development and management.
● Experience in developing and launching successful brand campaigns.
● Strong analytical skills and ability to interpret data, consumer insights, and market research
findings.
● Creative thinker with a strategic mindset and a strong understanding of brand identity and
positioning.
● Excellent communication, presentation, and interpersonal skills, with the ability to influence
and collaborate e
ectively.
● Strong leadership and management skills.
● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.
● Proficiency in branding tools and software, as well as Google Workspace and project
management tools.
Objectives of this role:
● Developing and implementing comprehensive brand strategies that align with the company’s
objectives and target audience preferences.
● Conducting branding focused market research and analysis to identify trends, competitive
insights, including conducting primary research to understand consumer behaviours that
inform brand positioning.
● Defining brand elements, including brand architecture, messaging, value proposition,
positioning, tagline, voice, and tone, to ensure consistency across all channels.
● Aiding design & content teams in properly understanding and implementing finalised
strategies
● Collaborating with cross-functional teams, including marketing, PR, and web to integrate
brand strategies into ongoing initiatives.
● Project ownership, coordination, and client management on key accounts.
Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will
not be reviewed.
We are looking for a hands-on PostgreSQL Lead / Senior DBA (L3) to join our production engineering team. This is not an architect role. The focus is on deep PostgreSQL expertise, real-world production ownership, and mentoring junior DBAs within an existing database ecosystem.
You will work as a senior individual contributor with technical leadership responsibilities, operating in a live, high-availability environment with guidance and support from a senior team.
Key Responsibilities
- Own and manage PostgreSQL databases in production environments
- Perform PostgreSQL installation, upgrades, migrations, and configuration
- Handle L2/L3 production incidents, root cause analysis, and performance bottlenecks
- Execute performance tuning and query optimization
- Manage backup, recovery, replication, HA, and failover strategies
- Support re-architecture and optimization initiatives led by senior stakeholders
- Monitor database health, capacity, and reliability proactively
- Collaborate with application, infra, and DevOps teams
- Mentor and guide L1/L2 DBAs as part of the L3 role
- Demonstrate ownership during night/weekend production issues (comp-offs provided)
Must-Have Skills (Non-Negotiable)
- Very strong PostgreSQL expertise
- Deep understanding of PostgreSQL internals and behavior
- Proven experience with:
- Performance tuning & optimization
- Production troubleshooting (L2/L3)
- Backup & recovery
- Replication & High Availability
- Ability to work independently in critical production scenarios
- PostgreSQL-focused profiles are absolutely acceptable (no requirement to know other DBs)
Good-to-Have (Not Mandatory)
- Exposure to AWS and/or Azure
- Experience with cloud-managed or self-hosted Postgres
- Knowledge of other databases (Oracle, MS SQL, DB2, ClickHouse, Neo4j, etc.) — purely a plus
Note: Strong on-prem PostgreSQL DBAs are welcome. Cloud gaps can be trained post-joining.
Work Model & Availability (Important – Please Read Carefully)
- Work From Office only (Bangalore – Koramangala)
- Regular day shift, but with a 24×7 production ownership mindset
- Availability for night/weekend troubleshooting when required
- No rigid shifts; expectation is responsible lead-level ownership
- Comp-offs provided for off-hours work
2. Perform data migration and conversion activities.
3. Develop and integrate software applications using suitable development
methodologies and standards, applying standard architectural patterns, taking
into account critical performance characteristics and security measures.
4. Collaborate with Business Analysts, Architects and Senior Developers to
establish the physical application framework (e.g. libraries, modules, execution
environments).
5. Perform end to end automation of ETL process for various datasets that are
being ingested into the big data platform.
COMPANY DESCRIPTION
KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.
Role Description
This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.
Qualifications
Strong knowledge in Computer Science and Engineering subjects
Experience in teaching at the undergraduate and graduate levels
Research skills and the ability to guide student projects
Excellent written and verbal communication skills
Proficiency in curriculum development and academic assessment
Master's degree in Computer Science, Engineering, or a related field
Experience in the use of digital tools and teaching technologies is an advantage
Commitment to continuous improvement and professional development
Roles & Responsibilities:
- Responsible for handling enquiries and getting the enrollments done over the phone.
- Performing counseling & career guidance to working professionals via phone.
- Responsible for converting prospects into Enrollment.
- Responsible for resolving queries related to the course offered.
- Responsible for maintaining day to day reports as required.
Key Skills Required:
- Must have effective communication skills & convincing power.
- Should be comfortable for telesales/ inside sales
- Should have relevant experience in telesales/ inside sales.
- Should be at least graduate.
Qualification : D.C.P. / D.N.B. (Pathology) / M.D. (Pathology)
Location : Bhuj- Gandhidham
Role & Responsibilities
- Strong proficiency in C++ with minimum 2 years of Development
- Knowledge of the STL, containers, algorithms and data
- Good understanding on Design patterns and memory
- Familiarity with debugging tools, such as Valgrind, winDBG, WireShark is an additional advantage.
Desired Experience
- (2-6 Years) of Experience as C++ Developer
Details:
- Should have Experience of Java/J2EE Developer
- Must have Full Stack Development experience.
- Must have SQL Knowledge and a good understanding of Procedures.
- Need 4 or 6 Years of Experience Candidates.
- Should be from a Product Based Company or should have 1 Year of Prior Experience in Product Based Companies.
About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.
Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.
Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram
Core Responsibilities:
- Handling all Devops activities
- Engage with development teams to document and implement best practices for our existing and new products
- Ensure reliability of services by making systems and applications stable
- Implement DevOps technologies and processes i.e. containerization, CI/CD, infrastructure as code, metrics, monitoring, etc.
- Good understanding of Terraform (or similar ‘Infrastructure as Code’ technologies)
- Good understanding of modern CI/CD methods and approaches
- Troubleshoot and resolve issues related to application development, deployment, and operations
- The expertise of AWS ecosystem (EC2, ECS, S3, VPC, ALB, SG)
- Experience in monitoring production systems and being proactive to ensure that outages are limited
- Develop and contribute to several infrastructure improvement projects around performance, security, autoscaling, and cost-optimization
What are we looking for:
- AWS cloud services – Compute, Networking, Security and Database services
- Strong with Linux fundamentals
- Experience with Docker & Kubernetes in a Production Environment
- Working knowledge of Terraform/Ansible
- Working Knowledge of Prometheus and Grafana or any other monitoring system
- Good at scripting with Bash/Python/Shell
- Experience with CI/CD pipeline preferably AWS DevOps
- Strong troubleshooting and problem-solving skills
- A top-notch DevOps Engineer will demonstrate excellent leadership skills and the capacity to mentor subordinates
- Good communication and collaboration skills
- Openness to learning new tools and technologies
- Startup Experience would be a plus
environments
Create and modify database schema, T-SQL scripts, stored procedures and other database
objects and SSIS packages in order to meet customer requirements.
Must have strong working knowledge of MS SQL Management Studio
Set up, maintenance and support jobs in SQL Agent
Required Skills:
MS SQL Server 2012/2016 and T-SQL in OLAP and OLTP
Operating Systems: Windows Server 2008/2012/2016
Database: MS SQL Server 2016/2019









