Technical Support Manager

ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Job Description for Sales Manager

Sales Manager – Position would be based out of Bommasandra Bangalore. Position Is open to both male and female candidates.

Roles & Responsibilities:

Core Responsibilities

 Strategic Planning: Develop and execute integrated sales and marketing

plans for EMC Products, Resistors, Heating elements and other products in

company product line-up to meet defined revenue targets in the Northern Region

 Lead Generation & Prospecting: Independently source new business opportunities. Rapport and handling existing accounts and servicing them.

 Campaign Management: Design, implement, and monitor marketing

campaigns as and when required.

 Client Relationship Management: Maintain a portfolio of existing accounts, ensuring high customer satisfaction and identifying opportunities for upselling

or cross-selling of all products under VIBCOM

 Market Intelligence: Conduct regular competitor analysis and research market

trends to adjust pricing strategies and product positioning.

 Sales Presentations: Deliver persuasive, tailored product demonstrations and proposals to high-ticket decision-makers (CEOs, CFOs, etc.).

 Market penetration skills / Market analysis to see where we stand against our competitors

 Keeping an update ongoing & upcoming defence projects and finding

opportunities with DRDOs, PSUs (BEL,BEML,ECIL,HAL,HVF,etc), Other

defence equipment manufacturing companies to pitch our products for their

application. Bidding and Tender submissions would be an added advantage.

 Excellent knowledge on the North Indian topography and having worked in an

Electronic component distribution company would be an added advantage

Key Skills & Qualifications

 Education: Bachelor’s degree in Engineer (Electrical, Electronics,

Communication) ,( MBA would be an added advantage )

 Experience: 5 to 7 years of proven success in a B2B or B2C sales/marketing environment.

 Technical Proficiency: Hands-on experience with CRM software, ERP ,MS Office, Etc

 Preference will be given for candidates with Defence product background.

Soft Skills 

 Consultative Selling: Shifting from "presenting" to problem-solving and acting

as a trusted advisor.Negotiation: Proven ability to handle complex objections

and close high-value deals.

Roles & Responsibilities: -

• Create engaging motion graphics, animations, and explainer videos for e-

learning content and promotional materials.

• Transform scripts, concepts, and storyboards into visually captivating motion

sequences.

• Collaborate with designers, instructional creators, and video editors to bring

educational content to life.

• Design and animate graphics, icons, typography, and characters aligned with

brand style.

• Ensure smooth visual flow, timing, and transitions for high-quality output.

• Stay updated on design trends, animation techniques, and tools to elevate

creative work.

Required Skill Set: -

• bachelor’s degree in Animation, Design, Media, or related field.

• 1–2 years of experience in motion graphics or animation (preferably in e-learning

or digital media).

• Strong command of tools like Adobe After Effects, Illustrator, Premiere Pro, and

Photoshop and Figma.

• Solid understanding of visual storytelling, timing, and rhythm.

• A creative thinker with attention to detail and design aesthetics.

• Excellent collaboration and communication skills.

About us:

TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.

We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.

Mandatory technical skills:

• Proven working experience (Min 3 years) in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box & black box testing and automated testing tools
• Technology hands-on Selenium, Javascript, and SQL Scripting is a must
• Experience with Restful API testing – Postman jetpack, RestAssured
• Experience with performance/load/stress testing
• Experience in all stages of application testing including UI, backend, functional, regression
• Experience working in an Agile/Scrum development process

Other

Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude

Comfortable working in a start-up environment

The position is based in Pune, India.

We are looking for a "SAP MM/WM/EWM" for a Reputed Client @ Permanent Role.

Experience:5-8 Years

Skills:

• Candidate should have a good experience on MM/EWM with S/4 conversion project experience

• Must have done at least 1 S4HANA Implementation project.

• He should independently handle the queries from customer on different phases of the conversion project.

• He also should have the knowledge on different functionalities of conversion like Data Migration, Delta process/Functionality, SAP Fiori adoption

• He also should have good experience on Customer Vendor Integration – CVI Conversion

• Should have knowledge on cross functional module of SD.

• He also should take care of the testing phase on the existing processes and actively involved in addressing the queries from customer

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

 Strong experience in front-end design and development minimum 3+ Year to implement responsive, robust/secure, user-friendly/functional, network -sensitive web applications.  Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.  Experience with modern frameworks such as Nodejs, AngularJS Express  Experience in building API and WebSockets for client-server communication with security considerations.  Experience with server-side.  Experience with web services API integration (Rest, JSON, XML).  Ability to understand requirements and map to technical implementation.  Strong knowledge of best practices and modern web design trends is necessary.  Excel at rapid prototyping and at writing good code.  Experience with modern version control.  (GIT or BitBucket).  Experience with testing/debugging in multiple platforms.  Experience with HTML CSS frameworks such as bootstrap.  Understanding of general user experience and UI design principles.  Agile methodologies.  Self-motivated, thinking up and executing own ideas. 

Desired Candidate Profile Below are the qualifications and skills that are expedcte of a full-stack developer:

 Bachelor’s degree in computer science, engineering, or a related technical field  Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, and AngularJS, with ability to render server-side and client-side content  A working knowledge of shopify app development with technologies, Node, Javascript, React, HTML, CSS3, AWS etc and MongoDB or relevant databases.  Familiarity with common programming design patterns and best practices  Experience with common web development tools and services, such as version control software, package managers, and CI/CD pipelines  Excellent written and verbal communication skills  Expert in JavaScript, DOM, CSS3 and HTML

Job Description

We are looking for .NET developers with following skill sets for building .NET applications.

Asp.Net with MVC 4.0+, Razor, Multi-threading, jQuery, Angular, SOAP API, Web API 2.0, DI Container, IOC, Bootstrap, Bootstrapper, HTML5, MS SQL

Primary responsibility will be to design and develop three layers of applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Job Category            :  Software Engineer
Location                     : Delh

Experience                : 2 to 4 Years

Position Title: Senior Dot Net Developer

Key Responsibilities:

• Individual/ Team.
• Design, build, and maintain efficient, reusable, and reliable code
• Integrate data storage solutions
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Timely submission of reports as necessary and achieving monthly goals is critical to this role.

Competencies:

Should possess sound communication and conflict management skills. 

Experience and Knowledge Requirements:

At least 2 years working experience with MS SQL, Asp.Net Web Form & windows services are mandatory.

Qualification:

MCA / B. Tech/ M.Sc. IT

Required Skillset:

• Strong knowledge of .NET framework
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
• Experience in generics collections. Client-side libraries like jQuery & Angular 1.3
• Proficient understanding of code versioning tools such as Git, SVN, and TFS
• Solid working experience on MVC, Singleton, abstract factory, facade design patterns

Why we exist:

The Indian internet has exploded. Over half a billion Indians will be online before the end of this year. Most of these Indians will prefer using their own language online. And next to nobody is building solutions for them. They are prevented from using the internet to its fullest potential because English forms a language barrier.

Whenever they visit a site or app, they are met with a wall of text in a language that they do not understand.

We at Reverie believe in language equality on the internet. It’s what drives us and gives what we do meaning. Language equality basically means that every Indian should enjoy the same range of options and experiences online in their own language that an English speaker does online.

 What we do:

We take immense pride in the fact that we tackle some of the most complex and impactful problems Indian language users currently face today.

We’re working towards our mission of language equality by building a full-stack of language technologies and solutions, spanning fonts, font rendering, transliteration, translation, app & website localisation in real-time, Indian language input (check out our Swalekh keypad on the App Store https://play.google.com/store/apps/details?id=com.reverie.swalekh&;hl=en">here), Indian language voice assistants, and Indic search, to empower the Indian language user and let them tap into the possibilities the internet offers them.

 What we DON’T care about:

Your age, gender, where you went to college, or your academic scores.

 What we DO care about:

• Our mission resonates with you
• You have an insatiable curiosity, which means you’ll figure a way out even in an unfamiliar environment.
• And finally your integrity and work ethic

  Lead Developer - Full Stack

Job Description

• A lead developer who will be reponsible for the performance and efficiency of the product.
• Should be having hands on experience in Javascript and web technologies and must be proficient in NodeJS and ReactJS
• Experience with Python, GoLand & Cloud is desirable.
• Must be experienced in building scalable back-end infrastructure software or distributed systems for commercial services with exposure to Front-end and backend libraries/framework

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)