Technical Support Manager

REQUIRED SKILLS:

GTM STRATEGY & PRODUCT POSITIONING

MANDATORY CRITERIA:

1. Must have 3+ years of B2B product marketing experience, preferably in SaaS/tech.
2. Must have strong GTM (Go-To-Market) strategy ownership for product/feature launches.
3. Must have deep understanding of B2B SaaS products, sales cycles, and subscription models.
4. Must have strong product positioning, messaging, and storytelling skills for global markets.
5. Must have experience with HubSpot for automation, email, and WhatsApp campaigns.
6. Must be highly analytical, with proven expertise in Google Analytics 4 (GA4) for performance & ROI tracking.
7. Must have experience designing localized, multi-Country marketing strategies.
8. Must be proficient in creating sales enablement content (product decks, case studies, battle cards).
9. Must be able to collaborate effectively with Product, Sales, and Customer Success teams.

DESCRIPTION:

Organizational Overview:

• The company is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.
• With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. 
• We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, Mexico, and counting.

Profile Overview:

• We are looking for a strategic and creative Product Marketing Manager to lead product positioning, messaging, and go-to-market strategies across multiple international markets — including India, Thailand, Philippines, USA, Mexico, and Africa.
• The ideal candidate will have a deep understanding of B2B SaaS products, strong storytelling skills, and the ability to tailor marketing strategies for diverse global audiences. This role requires a balance of analytical thinking, creative execution, and cross-functional collaboration to directly drive product adoption, engagement, and market growth and revenue acceleration.

Roles & Responsibilities:

• Lead the development and execution of global Go-To-Market (GTM) strategies for new feature releases and products, ensuring localized alignment.
• Conduct in-depth market, competitor, and customer research to develop and continuously refine compelling, differentiated product positioning and messaging.
• Own the localization of messaging and campaigns, collaborating with regional teams to ensure cultural relevance and maximum impact across target international markets.
• Design and execute performance-driven marketing funnels and digital campaigns aimed at driving qualified lead generation, pipeline acceleration, and customer nurturing for reducing churn & generating cross sell opportunities.
• Serve as the voice of the customer and the market expert, fostering deep collaboration across Product, Sales, and Customer Success teams for successful GTM execution.
• Develop high-impact sales enablement materials (e.g., product decks, battle cards, case studies) and compelling customer-facing content.
• Manage and optimize marketing automation efforts within HubSpot to execute targeted email, WhatsApp campaigns and monitor conversion performance.
• Apply a data-driven approach, leveraging Google Analytics 4 (GA4) and other tools to measure campaign ROI, user behavior, and continuously optimize conversion paths.
• Oversee the design direction and creation of core marketing materials, ensuring brand consistency and visual appeal.

Key Competencies:

• Strategic GTM Leadership: Demonstrated ability to develop and execute sophisticated, data-backed Go-to-Market strategies that drive product adoption and revenue.
• Global Positioning & Storytelling: Exceptional skill in crafting differentiated product positioning, compelling messaging, and localized content for diverse international B2B audiences.
• B2B SaaS Expertise: Deep understanding of the B2B sales cycle, SaaS subscription models, and how product marketing supports pipeline acceleration.
• Analytical & Data-Driven Mindset: Proficiency in interpreting marketing and product usage data to derive actionable insights and measure performance (ROI).
• Cross-Functional Collaboration: Strong interpersonal and communication skills to effectively align and influence stakeholders across Product, Sales, and Creative teams globally.

REQUIREMENTS:

• 5+ years of proven experience in B2B product marketing (preferably in SaaS or tech).
• Proficiency in HubSpot, Photoshop, and Canva.
• Strong analytical skills with experience using Google Analytics 4 (GA4).
• Ability to manage multiple projects in a fast-paced, collaborative environment.
• Excellent command of written and verbal English.
• Bonus: Familiarity with design or prototyping tools such as Figma. 

Job Title: Deployment Lead (Python, Linux, AWS) 

Location: Coimbatore

Overview 

We are seeking an experienced Deployment Lead to oversee the end-to-end deployment lifecycle of our applications and services. The ideal candidate will have deep expertise in Python, strong Linux administration skills, and hands-on experience with AWS cloud infrastructure. You will work closely with engineering, DevOps, QA, and product teams to ensure reliable, repeatable, and scalable deployments across multiple environments. 

Key Responsibilities 

• Lead and manage deployment activities for all application releases across development, staging, and production environments. 
• Develop and maintain deployment automation, scripts, and tools using Python and shell scripting. 
• Own and optimize CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline). 
• Oversee Linux server administration, including configuration, troubleshooting, performance optimization, and security hardening. 
• Design, implement, and maintain AWS infrastructure (EC2, S3, Lambda, IAM, RDS, ECS/EKS, CloudFormation/Terraform). 
• Ensure robust monitoring, logging, and alerting using tools such as CloudWatch, Grafana, Prometheus, or ELK. 
• Collaborate with developers to improve code readiness for deployment and production reliability. 
• Manage environment configurations and ensure consistency and version control across environments. 
• Lead incident response during production issues; conduct root-cause analysis and implement long-term fixes. 
• Establish and enforce best practices for deployment, configuration management, and operational excellence. 

Required Skills & Qualifications 

• 5+ years of experience in deployment engineering, DevOps, or site reliability engineering roles. 
• Strong proficiency in Python for automation and tooling. 
• Advanced experience with Linux systems administration (Ubuntu, CentOS, Amazon Linux). 
• Hands-on work with AWS cloud services and infrastructure-as-code (CloudFormation or Terraform). 
• Experience with containerization technologies such as Docker and orchestration platforms like ECS, EKS, or Kubernetes. 
• Strong understanding of CI/CD tools and automated deployment strategies. 
• Familiarity with networking concepts: DNS, load balancers, VPCs, firewalls, VPN, and routing. 
• Expertise with monitoring, alerting, and logging solutions. 
• Strong problem-solving and analytical skills; able to lead troubleshooting efforts. 
• Excellent communication and leadership abilities. 

Find below the JD for the opening of  Senior Micro FrontEnd Engineer - TechMango 

Role : Senior Micro FrontEnd Engineer

Experience : 5 - 10 Years

Job Location : Madurai

Mode: Remote (Initial 1 month in Office)

Mandatory skills : Micro Frontend, Angular, HTML, CSS, Javascript, , Module federation, Web component JS

Job Description :

As a Micro Frontend Angular Engineer, your role is crucial in shaping our innovative SaaS platform to ensure its user-friendliness and accessibility. By focusing on user interface performance and design consistency, nurturing team growth, prioritizing the product, and fostering knowledge sharing, you will drive innovation and guarantee a top-tier user experience. Your work will directly influence the look and feel of our product, making it more intuitive and enjoyable for our customers. Your contribution will be vital to our continued success.

THIS IS YOU:

• Extensive experience with Angular and TypeScript. You are comfortable with the ins and outs of these technologies or related, from building and deploying applications to debugging and optimizing performance.
• A passion for shipping. Bonus points for Trunk Based Development. CI/CD is your default. Putting code live every day is standard practice.
• Familiarity with module federation and cloud environments. You understand how to build and deploy micro frontends using module federation and how to optimize performance and scalability in cloud environments.
• Expertise in developing and maintaining component libraries. You have experience in building and maintaining component libraries that can be used across multiple applications, ensuring consistency, and reducing development time.
• User-centric approach to frontend development. You prioritize user needs and preferences when developing front-end interfaces, working closely with product designers to create intuitive and engaging user experiences. Attention to the details when implementing UI.
• A Best tool for the job mentality. You are not a zealot and know that having a hammer does not make everything a nail. You are not afraid to try something new and know how to build consensus and knowledge in the team for new tech and concepts.
• Excellent English communication skills. You can naturally work with people from different backgrounds, both technical and non-technical. You are comfortable defending your ideas and challenging others. People enjoy working and debating with you.

Mandate Skills:  Micro Frontend, Angular and JavaScript/TypeScript,, Module federation/Web component JS

Total Experience:

Relevant Experience in Micro frontend:

Exp in Angular:

Exp in Module federation/Web component JS:

Excellent Communication Required so rate yourself out of 5:

Current Company:

Current Location:

Preferred Location:

CCTC:

ECTC:

Notice Period:

Are you able to join us with in 15-20 Days Yes/No:

If You're serving notice Pls mention the Last working date:

Marital Status & Native Location:

Are you Open to travel Madurai for 1 Week during your Onboarding time Yes/No:

If You are Holding any offer, pls mention the CTC & Job Location:

Available for Virtual Interview on Weekdays Yes/No:

Please Apply - https://zrec.in/GzLLD?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             DevOps Engineer AWS

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:     2-4 years

Education:           B.Tech/MCA/BCA

Notice Period:     Immediately

Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure. 

Below is a detailed description of the roles and responsibilities, expectations for the role.

Tech Stack :

• Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
• Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
• ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
• Helm: Expertise in Helm for managing Kubernetes applications.
• Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
• Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.

Key Responsibilities:

• CI/CD and configuration management
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environment's infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Infrastructure as a code (IaC)
• Keeping the cost of the infrastructure to the minimum
• Setting up the right set of security measures
• CI/CD and configuration management
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environment's infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Infrastructure as a code (IaC)
• Keeping the cost of the infrastructure to the minimum
• Setting up the right set of security measures

Ideal Candidate Profile:

• A graduation/post-graduation degree in Computer Science and related fields
• 2-4 years of strong DevOps experience with the Linux environment.
• Strong interest in working in our tech stack
• Excellent communication skills
• Worked with minimal supervision and love to work as a self-starter
• Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
• Experience with version control systems like Git
• Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
• Strong experience with managing the Production Systems day in and day out
• Experience in finding issues in different layers of architecture in production environment and fixing them
• Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
• Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
• Experience in automation tools like Ansible/SaltStack and Jenkins
• Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
• Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
• Experience with managing/mentoring small team of 2-3 people (desirable)
• Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
• Experience in logging tools Like ELK/Loki.

Dear Jobseeker,

Hope you’re doing great!!!

I do have an urgent opening for the post of senior marketing executive in an e-Commerce company in Chennai, Please find the requirement below and do reach out with your updated resume 

Requirement:

• The ideal candidate should have min 3 Years of experience in Social Media/ eCommerce marketing.
• Looking for  candidate who can join in a week time max
• Must have strong communication & presentable skill with good Marketing skill & experience
• Should be able to adapt to an environment and team which forms right from scratch
• Looking for male candidate who can able to travel across south India for business generations

Job Responsibility:

• Will be responsible for handling the Marketing vertical for Ecommerce
• Generating new leads and bringing new clients in the vertical of Social Media & ecommerce
• Managing the existing & new clients and ensure the smooth operations across the unit
• Should be responsible for bringing a new business  
• You will be working along with a Management team for Business progress
• Open to travel across southern India for new business generation
• Must be strong in Negotiation & Lead generation

Thanks & Regards

Ramesh Kumar .K

ramesh.hr[at]samyes[dot]com

Job Description :

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities And Duties :

- Must have built at least one Android, or iOS, app with Flutter or Hybrid Framework.

• Maintain UNIX/Linux Operating System
• Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem
• Work with LAN/Network personnel to ensure compatibility with LAN applications and peripheral hardware to provide end users with reliable and stable working environment
• Support and maintain other vendor database software installed on the LAN servers
• Perform User Access Management.
• Experience supporting day-today administration functions including user account management and script creation
• Apply Patches and Upgrades as necessary. Perform tasks for Backup and Recovery Management including High Availability
• Install and configure storage arrays and allocate SAN and NAS storage to different OS platforms and/or administer ZFS storage pools, file system, snapshots, and clones.
• Experience in Linux hypervisors KVM, XEN.
• Good knowledge on open stack administration and service operations.
• Good experience on veritas net backup software.
• Strong experience in public clouds AWS, AZURE, GCP.
• Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNM
• Good understanding on AWS outposts hybrid environment.
• Good experience in the windows server and OS side.
• Experience in Monitoring platforms like Zabbix, ELK, Grafana.
• Troubleshoot Hardware Issues, Installation, and testing of computer peripherals
• Perform/Implement Security Monitoring and audit to identify any possible security intrusions or breaches.
• Collaborate with other teams and team members to develop automation strategies and deployment processes

Qualifications:

1. Degree in Computer Science, Computer Engineer, or other related courses
2. Minimum of 10 years’ experience
3. In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
4. In-depth knowledge in Linux virtualization
5. good knowledge of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
6. Knowledgeable in Unix, Linux, Unix, Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, Python
7. good DBA skills MySQL, MariaDB, PostgreSQL, Timescale, MongoDB
8. Basic Messaging and Collaboration concepts and tools, Server Virtualization
9. Practical understanding of Networking - routing, subnets, UDP, TCP, IP, and VLANs
10. Backup and Storage Management (Netback up mandatory).
11. Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs

Detailed Job Description :

Total Exp-6-9 Yrs

Location-Noida(Singapore Travel - In next 3 Months (short term)

Mandatory:

• 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
• 1-3 years of experience working as a technical lead.
• Working Experience in ISO20022, SWIFT, Remittance
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM

Preferred:

• Working experience in TCS Bancs or Integration with TCS Bancs
• Database: SQL Server
• Working experience in managing projects in Java Stack.
• Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture

Company Name & Profile : 

It is a leader in the integration of IT and network technologies and brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses and society. Headquartered in Japan, it started operations in India in the 1950s, accelerating its growth through the expansion of business to global markets. The company in India expanded its business from telecommunications to public safety, logistics, transportation, retail, finance, unified communication and IT platforms, serving across governments, businesses as well as individuals. With its Centre of Excellence for analytics platform solutions, big data, biometrics, mobile and retail, the company in India offers innovative new services and solutions for India and global markets. It operates across India with offices in New Delhi (head office), Noida, Mumbai, Chennai, and Bengaluru.

• Strong architecture and design skills and keen business sense. -
• Ownership of projects and technical areas. -
• Strong core server-side technologies experience (Java), database design & performance tuning exposure. -
• Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus. -
• Good knowledge of nodeJS/ noSQL a definite plus. -
• Good exposure to front end/UI skills (JS, HTML, Angular). -
• Good exposure to configuration management, testing, deployment. -
• Deep knowhow of data structures, algorithms. -
• Hands on development across technologies.
• Exp- 6-8 years.
• Qual- B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.