
It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.

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Pace Robotics is a construction robotics startup incubated by SINE IIT-Bombay and backed by Pidilite Ventures and IIMA Ventures. We are making the construction process faster, smarter and efficient through robots that can do advanced construction tasks and digitize execution
data in real time. Our first product is a modular wall finishing robot for plastering, putty and painting of building interiors. Our customers include some of the biggest names in Indian real estate and construction.To support our next stage of growth and to take the product from prototype to manufacturing ready design, we are looking for an embedded systems lead who will lead design and implementation of the software for embedded devices and systems end to end from requirements gathering to commercial deployment.
What you will do:
● Conceptualize, design, fabricate, integrate and test overall embedded architecture, embedded boards, software and circuitry for Pace Robotics’ fleet of AMRs.
● Develop embedded code which enables simultaneous exchange of data between various modules and sensors to facilitate fast/robust decision making for the robot and real time controls.
● Selection of Communication Protocols, actuation sequencing and deep involvement with embedded software and control strategy.
● Develop and maintain various engineering tools used to debug, analyze, and test embedded products.
● Work as the common link between the hardware, robot autonomy, and software teams, converting inputs from each team along with overall product/customer needs intoelectronic circuits, software and hardware.
● Selection and integration of all active, passive components, micro-controller, processor w/peripherals and power components.
● Work on improving the efficiency of the power distribution and consumption.
● Work on designing the wiring scheme of the whole autonomous system.
Who you are:
● Masters or Bachelors (with 8-12 yrs exp) in Electronics & Communication / Electronics & Instrumentation/Electrical & Electronics/Embedded Systems with relevant experience in industrial R&D Projects.
● You have the following technical skill sets:
o Expertise with latest Gen Cortex A and M series microcontroller/processors, Nvidia Orin/Jetson platforms
o Expertise with C,C++ and python programming
o Expertise with digital electronics (BJTs, Mosfets, Amplifiers, OP Amps etc)
o Knowledge of different communication protocols such as I2C,Ethernet(TCP/IP,UDP), EtherCat, CAN etc
o Good Understanding of Electronics Circuits and Schematics
o Expertise with RTOS (FreeRTOS/VxWorks etc)
o Expertise with Linux (Ubuntu and RTLinux) programming concepts
o Excellent understanding of Signal Processing methods
o Experienced in PCB and wiring harness Design
o Proficient with Matlab, Simulink, DAQ software
● Good to have:-
o Knowledge of robotics concepts and fundamentals such as Mapping, localization, path planning and perception
o Knowledge of Computer Vision, ML and DL
o Knowledge of control systems
o Knowledge of kinematics, dynamics
● Strong quantitative and data interpretation skills
o Highly organized and methodical in everything you do
o You love solving problems and looks at them as an opportunity to grow
o You keep up to date with latest developments and research
o Highly curious, love to learn, a strong team player and a motivation for junior colleagues
What's in it for you:
Globally, Construction provides a 1.6 Trillion Dollar opportunity, just by making the work more efficient. This is the market we are after. You will be an integral part of the core team of an early stage startup on a mission to change the way we build our world and disrupt one of the oldest and the largest industries. You will be designing products that can change the landscape of construction, become ubiquitous in project sites and be synonymous with construction of the future (Think of JCB and Tower Cranes of today) We promise you an environment that promotes unhindered innovation and one that can provide exciting opportunities for accelerated growth. You will be working with a stellar
engineering team having diverse experience in developing robots for automotive, agriculture and construction industries. You will have immense learning opportunity as you will be working on ‘never-seen-before’ products for an industry that’s ripe for technological disruptions.
The compensation includes company stocks through ESOP’s.
We are looking for "Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.
Experience: 3 - 4 Yrs
1.Roles & Responsibilities:
• Design, develop, and unit test applications in accordance with established standards.
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
• Analyzing and resolving technical and application problems
• Adhering to high-quality development principles while delivering solutions on-time and on-budget
• Providing third-level support to business users.
• Compliance of process and quality management standards
• Understanding and implementation of SDLC process
2.Technical Skills:
Primary Skills
• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework
• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
Secondary Skills
• Experience in analysing existing code and debugging.
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Been on a same role for a period of 2 years or more
• Hands on experience of configuration management and version maintenance
• Prior experience of working in the shipping domain
• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.
• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
3.Abilty:
• Excellent Communication Skills
• Good conceptualization skills
• Strong Visualization ability
• Analytical ability
• Quality Oriented
• Problem solving
4.Educational Qualification:
BE/B-Tech/MCA/ M.Tech
Age between 24 Year to 28 Years
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
delivered.
• You will utilize your configuration management and software release experience; as well as
change management concepts to drive the success of the projects.
• You will partner with senior leaders to understand and communicate the business needs to
translate them into IT requirements. Consult with Customer’s Business Analysts on their Data
warehouse requirements
• You will assist the technical team in identification and resolution of Data Quality issues.
• You will manage small to medium-sized projects relating to the delivery of applications or
application changes.
• You will use Managed Services or 3rd party resources to meet application support requirements.
• You will interface daily with multi-functional team members within the EDW team and across the
enterprise to resolve issues.
• Recommend and advocate different approaches and designs to the requirements
• Write technical design docs
• Execute Data modelling
• Solution inputs for the presentation layer
• You will craft and generate summary, statistical, and presentation reports; as well as provide reporting and metrics for strategic initiatives.
• Performs miscellaneous job-related duties as assigned
Preferred Qualifications
• Strong interpersonal, teamwork, organizational and workload planning skills
• Strong analytical, evaluative, and problem-solving abilities as well as exceptional customer service orientation
• Ability to drive clarity of purpose and goals during release and planning activities
• Excellent organizational skills including ability to prioritize tasks efficiently with high level of attention to detail
• Excited by the opportunity to continually improve processes within a large company
• Healthcare background/ Automobile background.
• Familiarity with major big data solutions and products available in the market.
• Proven ability to drive continuous
- Building company's network of patron investors
- Owning patron relationships end-to-end with the responsibility for driving an increasing portfolio through these relationships
- Building marketing and explanatory collateral for company's proposition to patrons to simplify the product to investors
- Designing and implementing engagement programs to drive patrons relationships with the brands they fund
What you need to have:
- 6+ yrs of work experience in a role that requires managing relationships/ providing advisory to senior professionals
- Prior sector experience in a Tier 1 firm including investment banking, financial advisory, angel investing, micro VC, wealth management, or similar experience in an alternative investment marketplace
- Demonstrated ability to acquire, grow, and deepen relationships between company and Family offices, HNIs and similar affluent individual investors segments
- Strong understanding of financial products and an ability to interpret new investment products (company's revenue-based financing products as an asset class) and be able to translate it to investors.
- Prior early-stage or startup experience
- Extremely good people skills; Ability to build deep and lasting relationships
- Excellent communication skills - including written and verbal English, understanding of financial concepts and terminology, familiarity with the Indian investment market
- Accountability and very high attention to detail
Profile Roles and Responsibilities :
A) Recruit, Train, and Coach the Sales Team
1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance
2. Provide training, help, and second voice to the sales advisors to help them achieve their targets
3. Develop rebuttals for the evolving customer queries and train the team members on the same
4. Work with the Training Manager to ensure the success of trainees
B) Set goals and measure/audit performance of each team member
1. Develop sales target for each of the team member and explain them the same with deadlines
2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations
3. Conduct daily team hurdles to brief the team on the team and individual targets
4. Motivate team members to meet and exceed targets
Job Description:
- Create email marketing campaigns to promote products or services.
- Ensure marketing message is conveyed clearly and delivered properly to prospects.
- To fix bad domain reputation, IP reputation
- Knowledge of Spam rate, resolving any impromptu issue related to the backend of email marketing
- Follow up on interested respondents.
- Purge non-deliverable email addresses and opt-outs.
- Track and analyze direct and interactive marketing campaigns.
- Use statistical analysis and reports to create campaigns.
- Provide recommendations for new and existing campaigns including triggers, and automation
- Build creative, messaging, and content for campaigns using email and automated marketing
Required Candidate Profile:
- Minimum 1 year of experience in Email marketing, bulk emailing & email campaigns.
- Should have experience in generating leads through email marketing, Data mining, and database development using different tools.
- Should have knowledge of lead data extraction from search engines and other lead portals.







