It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.
Subodh Popalwar
Software Engineer, Memorres
Similar jobs
Job Description:
Responsibilities:
- Design, develop, and implement ETL processes using IBM DataStage.
- Collaborate with business analysts and data architects to understand data requirements and translate them into ETL solutions.
- Develop and maintain data integration workflows to ensure data accuracy and integrity.
- Optimize ETL processes for performance and scalability.
- Troubleshoot and resolve data issues and ETL job failures.
- Document ETL processes, data flows, and mappings.
- Ensure compliance with data governance and security policies.
- Participate in code reviews and provide constructive feedback to team members.
- Stay updated with the latest trends and best practices in ETL and data integration technologies.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as an ETL Developer with expertise in IBM DataStage.
- Strong knowledge of SQL and database management systems (e.g., Oracle, SQL Server, DB2).
- Experience with data modeling and data warehousing concepts.
- Familiarity with data quality and data governance principles.
- Excellent problem-solving skills and attention to detail.
- Strong communication and teamwork abilities.
Location : Pune
Data Science
Machine Learning (ML)
PythonCarsome’s Data Department is on the lookout for a Data Scientist/Senior Data Scientist who has a strong passion in building data powered products.
Data Science function under the Data Department has a responsibility for standardisation of methods, mentoring team of data science resources/interns, including code libraries and documentation, quality assurance of outputs, modeling techniques and statistics, leveraging a variety of technologies, open-source languages, and cloud computing platform.
You will get to lead & implement projects such as price optimization/prediction, enabling iconic personalization experiences for our customer, inventory optimization etc.
Job Descriptions
- Identifying and integrating datasets that can be leveraged through our product and work closely with data engineering team to develop data products.
- Execute analytical experiments methodically to help solve various problems and make a true impact across functions such as operations, finance, logistics, marketing.
- Identify, prioritize, and design testing opportunities that will inform algorithm enhancements.
- Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models and clean and validate data for uniformity and accuracy.
- Unlock insights by analyzing large amounts of complex website traffic and transactional data.
- Implement analytical models into production by collaborating with data analytics engineers.
Technical Requirements
- Expertise in model design, training, evaluation, and implementation ML Algorithm expertise K-nearest neighbors, Random Forests, Naive Bayes, Regression Models. PyTorch, TensorFlow, Keras, deep learning expertise, tSNE, gradient boosting expertise, regression implementation expertise, Python, Pyspark, SQL, R, AWS Sagemaker /personalize etc.
- Machine Learning / Data Science Certification
Experience & Education
- Bachelor’s in Engineering / Master’s in Data Science / Postgraduate Certificate in Data Science.
Looking for Immediate Joiner : 15-30 days
ROLES & RESPONSIBILITIES:
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide
them.
PREFERRED SKILLS:
• Minimum 6 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be
as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of
different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch
Console, Mobile App etc.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in computer science, Computer Engineering, or a closely related field.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptJob Description
1) Ensure effective Design, Development, Management of team and their activities,
2) Validation and support activities in line with client needs and architectural requirements, continual knowledge management, Adherence to the organisational guidelines and processes.
3) Technical and Professional Requirements : - Minimum 3-4 years of experience required * Experience in developing PHP, Vue js, Angular applications with in-depth knowledge of Laravel - Lumen framework * In depth knowledge of MySQL and PostgreSQL databases * In depth knowledge of Java script * In depth knowledge of deployments on AWS servers using Bean stalk technology * Knowledge of Project mgmt tools such as Jira, Dev ops etc. * Knowledge of Payment gateway integration. * Experience in handling large data * Experience in Microservices Architecture - Pattern
Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).
What you will do:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Keeping yourself updated on company products to effectively manage customer queries
Desired Candidate Profile
What you need to have:- Graduates/ MBA or equivalent
- 6 months to 3.5yrs of experience working in customer support roles
- Excellent verbal & written communication skills
- Willing to take ownership and grow
- Empathetic, organized, problem solver
- Active listener with the ability to stay calm when customer is stressed
- Open to work in shifts (rotational day and night shifts)
HTML/CSS
PHPThe ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development and management of two of our customer facing websites. You should excel in working with scaling applications and frameworks.
The core skillset required is:
* Wordpress (inbuilt functions, theme and architecture level understanding)
* PHP
* MySQL
* HTML5 / CSS3
* Javascript (and related frameworks/libraries)
* Git
* RESTful APIs
Responsibilities
- Translating designs and functionality into code
- Maintaining dev and live versions of websites
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally with external and internal teams
- Support test and deployment of new products and features
- Participate in code reviews
Qualifications
- Bachelor's degree in Computer Science (or related field)
- 2+ years of relevant work experience
- Expertise in Object Oriented Design, Database Design, and XML Schema
- Ability to multi-task, organize, and prioritize work
Mentorship and Support
* You will work directly with the Co-Founder of the business who will provide direct mentorship both around development as well as (if interested) help you cultivate business-side skills
A Software Testing Engineer is required to fully test the product or system to ensure it functions properly and meets the business needs. The job responsibilities include:
Role and Responsibilities
- Responsible for creating and executing tests to verify that software runs properly and without defects on each platform requested and to handle test procedures efficiently to result in extreme product stability, product usability and performance.
- Responsible for creating test plans and test cases.
- Understanding how a feature is implemented to develop test cases for the functionality, performance, stress, and fault conditions.
- Responsible for reviewing and analyzing project documentation to ensure product testability.
- Responsible for providing detailed testing status.
Skills Required:
- Should have experience in creating Test Plans, Test scripts, Test cases.
- Knowledge in Selenium web drivers is mandatory. They should be able to write the scripts and run them in Selenium.
- Should have good experience in SQL databases.
- Good knowledge on System and Integration Test Cases.
- Good knowledge on System and Integration Testing.
- Able to write Test Scenarios.
- Able to Test the application independently.
- Hands on experience in UI testing
Qualifications:
- B.Tech (Computer Science)
C#
.NET• Experience in OOPS, Design Patterns, UML Modelling is a must
• Experience working in Agile/Scrum environment is needed
• Basic Knowledge of SAFe, its Jargons minimally in theory
• Ability to build Ramp up Plans and Bring Teams up to Speed
SASS
Follow CutshortSubodh Popalwar
Software Engineer, Memorres