It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
PHP
Laravel
React.js
Angular (2+)Role Summary
We are looking for a seasoned Full Stack Developer with strong backend expertise in PHP (Laravel/Symfony) and modern frontend experience using React (Vue.js or Angular exposure is a plus). The ideal candidate should possess a full-stack mindset with experience in building scalable REST APIs and interactive UI applications.
Key Responsibilities
- End-to-end feature development (Backend + Frontend)
- Design and develop scalable, secure, and maintainable applications
- Build and optimize REST APIs and reusable UI components
- Participate in technical design discussions and code reviews
- Mentor junior developers and ensure coding best practices
- Collaborate with QA, DevOps, and Architects
- Focus on performance tuning and security enhancements
Must-Have Skills
- Strong hands-on experience in PHP (Laravel/Symfony)
- Experience building and consuming REST APIs
- Expertise in React.js (Vue.js/Angular acceptable)
- Strong knowledge of JavaScript/TypeScript
- Solid understanding of HTML5, CSS3
- Experience with scalable and maintainable application architecture
Nice-to-Have Skills
- Full-stack exposure with Node.js
- Experience with MongoDB / NoSQL databases
- Familiarity with Docker, CI/CD pipelines, Cloud platforms
- Knowledge of HCM and Payroll domain
Angular (2+)
Javascript
HTML/CSS
PythonRequired Skills:
• Basic understanding of machine learning concepts and algorithms
• Proficiency in Python and relevant libraries (NumPy, Pandas, scikit-learn)
• Familiarity with data preprocessing techniques
• Knowledge of basic statistical concepts
• Understanding of model evaluation metrics
• Basic experience with at least one deep learning framework (TensorFlow, PyTorch)
• Strong analytical and problem-solving abilities
Application Process: Create your profile on our platform, submit your portfolio, GitHub profile, or sample projects.
Job Description
We are looking for a talented Content Marketing Head to take full responsibility of our content marketing strategies including blogs, guides, white papers and podcasts.
Our ideal candidate is a creative marketing professional, preferably with a technical writing background. You should be able to develop engaging content to attract and retain our customers which are developers, CTOs/CIOs, product managers and marketeers. For this position, it’s also essential to be up-to-date with new technologies and SEO marketing trends.
Ultimately, you should be able to nurture, maintain and expand our company’s digital footprint and brand awareness.
Responsibilities
-
Leading and directing the work of content produced by content team members including text, images, audio, and video.
-
Research, pitch, execute and analyse new content initiatives.
-
Creation of standard operating procedures (SOPs) for the planning,
execution, optimization, distribution, and amplification of the organization's
content.
-
Managing pipelines of in-house and outsourced content creators, analysts,
graphic designers, videographers, developers, etc. Identifying successful content and mapping out new ways to repurpose the same across different channels.
Skills & Requirements
-
Proven work experience in Content marketing domain
-
Excellent test and grasp of technical content
-
Understanding of web publishing requirements
-
Editorial mindset with an ability to predict audience preferences
-
Project management skills and attention to detail
-
Excellent communication and writing skills in English
-
Product Sense
-
Aesthetic sense/taste in things matches with Nova - design details you like, products you like.
-
Love building products, explore new tech products constantly
-
Understand the human psyche well
-
Can think in terms of systems
-
First principles thinking
-
Extreme customer empathy - Deeply understand a user's point of view and their problems
-
Execution Sense
-
Super awesome at communication - You can articulate your thoughts really well
-
Good at team work and have leadership abilities
-
Engineering and tech team empathy - Understand how products and systems are implemented, even at a very low level
-
Are super organized in whatever you do
-
Process oriented
-
Analytical Sense
-
Measure success metrics
-
Decide based on data metrics + intuition
-
Define the "what" to build for rest of the product team
-
Partnering with and lead cross-functional teams like Design, Engineering, Sales, Operations, etc. to set product priorities
-
Defining and socializing the roadmap of your product area through deep research and understanding of business goals
-
Bringing your solutions to market through ownership of the full product lifecycle: problem identification, solution design, spec, implementation, and validation
-
Managing competing priorities with consistency and transparency
-
A total of 4-7 years of relevant work experience with B2B SaaS, B2B2C platforms
-
Preferably have worked as a software engineer for at least 1-2 years professionally or have academic background in computer science
-
Must have worked in a product management role at a tech-first organization with reputable products, for at least 2-3 years
-
Have prior experience in understanding and solutioning with APIs
-
Have a proven track record leading with complex strategic initiatives, working through technical, operational, legal/policy and business issues. Prior experience in handling client-side projects would be a plus.
-
Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
-
Result oriented- Ability to find solutions to difficult problems quickly and effectively
-
Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
-
Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
-
Interpersonal skills and ability to influence
-
Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
-
Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
-
Execution driven and bias for action mindset
React NativeReact.jsJavascript
Redux/FluxWe are looking for an experienced React Native Developer to join the team. The ideal candidate will have experience building and maintaining mobile applications for both IOS and Android.
Responsibilities:
1. Develop new features for existing mobile applications
2. Collaborate with cross-functional teams to define, design, and ship new features
3. Write clean, maintainable, and efficient code
4. Troubleshoot and debug applications
5. Ensure the performance, quality, and responsiveness of applications
6. Continuously discover, evaluate, and implement new technologies
Requirements:
1. Strong proficiency in JavaScript, including knowledge core principles
2. Experience with Redux and other state management libraries
3. Experience with mobile development (iOS or Android)
4. Experience with navigation libraries (e.g., React Navigation)
5. Strong understanding of the mobile app development lifecycle, including experience with the app store submission process
6. Strong communication skills and ability to work well in a team environment
Laravel
Vue.js
AngularJS (1.x)Angular (2+)React.jsMedisage is a Series A funded Health-tech startup
https://yourstory.com/2022/04/medisage-institutional-funding-digital-healthcare-startup-doctors/amp
We are looking for the best talent in our engineering team. Role is based out of our Corporate office in Mumbai.
Laravel Developer
- Specifically looking for people with experience working with PHP Laravel. Experience with Vue.js is a plus
- Should have experience working with APIs
- Can work independently without much guidance
What you can expect from us
- Best in class amenities in office
- Industry leading incentives
- A challenging work environment
We are searching for an experienced Business Analyst who can gather important company data and compile it into reports shareholders and departmental managers can use. We need someone who can take charge of a project and deliver results that will make the organization more profitable. Our ideal candidate has the ability to work on multiple projects simultaneously and translate business data into digestible information that improves corporate processes.
Duties and Responsibilities:
- Develop comprehensive E2E test cases at the application and multi-application levels
- Create direct channels of communication to software and application developers that get the job done without managerial interjection
- Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
- Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
- Determine and document user requirements for business processes and abide by those requirements for future projects.
Qualification and Skills:
- Bachelor’s or master’s degree in related technical field
- 3+ years of associated work experience
- Advanced SQL database management and D365 and maintenance skills
- Practical application ability with Microsoft Office and Visio
- Detailed analytical abilities
- Strong experience in user testing and project management
General Requirements:
- Willing to contribute in Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req
- Must have Good Internet & Good Laptop/System
• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.
To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
Google Analytics
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon