
It is an all-in-one e-commerce logistics platform using modern software to provide
fast and affordable fulfillment. Brands of all sizes use our full-service solution to
store inventory at warehouses near their customers and ship orders with the company carrier
network to improve transit times and shipping costs. Our deep integration with sales
channels enables brands to earn prime-like badges to accelerate their sales.
We are looking forward to onboard a committed Technical Writer who is motivated enough
to combine his analytical, communication and managerial skills in order to administer our
support and customers in the best possible manner.
Managing a team of support agents, providing training, monitoring, and mentoring as needed.
Developing and implementing policies and procedures related to support operations.
Collaborating with other members of different departments to identify and resolve escalated
issues.
Ensuring that support agents have the necessary tools and resources to do their jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
Developing and delivering training programs to improve the skills of the support team.
Continuously review and analyze business processes to identify areas of improvement and
develop strategies to enhance support performance.
Identifying and implementing process improvements to increase efficiency and customer
satisfaction.
Identifying and documenting business processes
Writing documents like help articles, SOPs, and other materials that explain complex technical
concepts in an easy-to-understand way.
Work with the subject matter experts to gather information about the products or processes
that they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point
It is an amalgamation of enthusiastic and genius people working on a remarkable
concept, making headway in this industry. It would not only provide you a scope for
professional and personal growth but would also provide you a lot of avenues to experiment
with and expertise in your skills.

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Job Description:
Responsibilities:
- Design, develop, and maintain efficient, reusable, and reliable Golang code.
- Lead the architecture and development of backend services and APIs.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Identify and address performance bottlenecks and bugs.
- Ensure code quality through writing unit and integration tests.
- Troubleshoot and fix issues in code and functionality you have developed.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 5-10 years of experience in software development, with a significant focus on Golang.
- Strong understanding of Go programming language, paradigms, constructs, and idioms.
- Experience with RESTful services and API design.
- Knowledge of common Goroutine and channel patterns.
- Experience with microservices architecture and containerization (Docker, Kubernetes).
- Familiarity with SQL databases (PostgreSQL).
- Experience with cloud platforms (e.g., AWS).
- Strong problem-solving skills and ability to troubleshoot complex issues.
- Excellent communication and teamwork skills.
Role & Responsibilities:
- Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
- Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
- Transform business and design needs into innovative products.
- Drive all projects to completion within deadlines.
- Perform thorough testing to find issues ahead of time.
- Engineering software needs more precise analysis & coding skillset
- Enhance skillset by working with fortune 500 clients
- Interacting with internal team.
Qualifications:
- B.E in computer science or related fields.
- Hand on development experience with web & database technologies (MS SQL).
- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
- Ability to work at the tactical and strategic levels of IT initiatives.
- Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS.
- Self-Motivated, flexible & Innovative.
Location : Una Diu

- Design, construct, test and maintain robust and scalable data pipelines.
- Research, prototype and apply different methods to improve data reliability, fault tolerance and system performance.
- Instrument, monitor and troubleshoot these systems in a Production environment.
- Contribute to design reviews, code reviews, integration and automated testing.
- Adopt and improve our Agile development process.
- Writing effective and scalable Python codes
- Designing and implementing robust applications
- Debugging applications to ensure low-latency and high-availability
- Integrating user-facing elements with server-side logic
- Implementing security and data protection
- Accommodating various data storage solutions
Key Requirements
- Degree in Computer Science, Engineering or a related field
- You have prior experience as a Python Developer
- Good knowledge Django, Flask or similar Python frameworks
- Familiarity with front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of ORM (Object Relational Mapper)
- Familiarity with various testing tools.
We at Zoop.one are looking for a technical Recruiter who possesses a strong drive for Bringing Exceptional Tech Talent Onboard.
Job Role:
Recruitment, Headhunting for Middle to Senior Management profiles.
Understanding the Clients Requirements.
Sourcing and Screening profiles through various job portals
Involvement in recruitment process right from the inception to final joining process.
Identify candidates through conventional & innovative sourcing methods
Knowledge of market & industry mapping
Must have experience in hiring in IT domain and software domain
What you’ll do:
Write and post technical job descriptions
Source potential candidates from various platforms
Parse specialized skills and qualifications to screen various profiles based on various tech stacks
Perform pre-screening calls to analyse applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioural questions)
Craft and send personalized recruiting emails with current job openings to passive candidates
Tools and Skills Required
Must Have:
Technical expertise with an ability to understand and explain Tech Job Requirements
Familiarity with Applicant Tracking Systems and resume databases
Solid knowledge of sourcing techniques for high calibre tech talent.
Excellent verbal and written communication skills.
Good to Have:
You should be passionate about engaging passive candidates
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed. You have good data analysis and data-driven decision-making skills.
Experience and Qualifications:
Proven work experience as a Technical Recruiter.
Hands-on experience with various interview formats and test Assessments.
Minimum 2 tears experience into Tech Recruitment
Must have Technical Background
BTech/BE in Computer Science.
What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
• Health Memberships
• Sports Subscriptions
• Entertainment Subscriptions
• Key Conferences and Event Passes
• Learning Stipend
• Team Lunches and Parties
• Travel Reimbursements
• ESOPs
That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
Requirements:
- Understanding of fundamental design principles for building a scalable application in the web/win platform.
- Proven experience as a .NET Developer or Application Developer.
- Hands-on experience in ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
- Hands-on experience of at least one of the .NET languages (e.g. C#, Visual Basic .NET).
- Familiarity with architecture styles/APIs (REST, RPC).
- Excellent troubleshooting and communication skills.








