Technical Content writer

About the Role :

Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.

This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.

Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.

Key Responsibilities :

• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.

• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.

• Manage several chat conversations at the same time without letting quality slip.

• Escalate complex or technical issues to the relevant team and follow up until they are resolved.

• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.

• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.

• Record conversations accurately and keep customer information up to date.

• Share recurring problems and customer feedback with the product and support teams.

• Help improve our help center by suggesting or drafting support articles.

Required Skills (Must-Have) :

• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.

• Good typing speed and accuracy (around 35-40 words per minute or higher).

• Strong reading comprehension to quickly understand what a customer needs.

• A patient, empathetic, and customer-first attitude.

• Ability to multitask and stay organized while handling multiple chats.

• Comfort using computers and web-based applications.

• A quick learner who can pick up our product and processes.

• Fresher to 1 year of experience (customer support internships count).

Good to Have :

• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.

• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).

• Ability to communicate in Hindi or other regional languages.

• Any prior customer support, BPO, or internship experience.

What We Offer :

• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.

• Structured onboarding and full product training - no prior experience needed.

• A supportive team and a clear path to grow into senior support, QA, or customer success roles.

• Work mode: On-site.

• Shift: Rotational.

Description

We are seeking a dynamic and experienced Sales Consultant to join our leading automotive retail team. This role is exclusively open to female candidates who have a minimum of two years of hands-on experience in automobile retail sales. As a Sales Consultant, you will be the face of our dealership, responsible for delivering an exceptional purchasing experience to our customers by understanding their needs and offering suitable vehicle options. Your expertise in the automotive industry and sales acumen will be key in achieving sales targets and fostering long-term customer relationships. You will work in a fast-paced environment that encourages professional growth and provides opportunities to deepen your knowledge of the latest automotive products. If you are passionate about cars and have a proven track record in retail sales, this role offers you a chance to excel in a supportive and female-focused workplace where your skills are valued and rewarded. Join us and be part of a vibrant team dedicated to innovation and customer satisfaction in the automotive retail sector.

​Responsibilities

• Engage with customers to understand their vehicle preferences and requirements effectively.
• Present and demonstrate vehicles, including features, benefits, and pricing to prospective buyers.
• Negotiate sales terms and close deals to achieve or exceed monthly sales targets.
• Maintain up-to-date knowledge of our automotive inventory, promotions, and financing options.
• Provide exceptional customer service before, during, and after vehicle sales to ensure satisfaction and repeat business.
• Collaborate with the marketing team to develop strategies that attract potential customers to the dealership.
• Manage and update customer records and sales reports using dealership CRM software.

Requirements

• Minimum of 2 years experience in automobile retail sales.
• Female candidates only, with a professional and approachable demeanor.
• Strong communication and interpersonal skills to build trust with customers.
• Ability to work in a target-driven environment and achieve sales goals consistently.
• Comprehensive knowledge of automotive products, features, and industry trends.
• Proficiency in using CRM software and basic computer applications.
• High school diploma or equivalent; additional certifications in sales or automotive are a plus.

Job Title: Full Stack Engineer (Django + Next.js)

We’re looking for a Full Stack Engineer with strong backend fundamentals and solid frontend experience to build scalable web products and APIs.

Must-Have

• Django + DRF (2+ years): Models, serializers, services, API views, migrations, query optimization (select_related / prefetch_related), transaction.atomic, custom managers

• Next.js + React (2+ years): App Router, SSR, client components, dynamic imports, useQuery, responsive UIs with Tailwind

• REST APIs: Auth, permissions, pagination, error handling, CORS, JWT flows

• PostgreSQL: Schema design, indexes, constraints, JSON fields, raw SQL when needed

• Celery / async tasks: Retry logic, idempotency, task chaining

• Git: Clean commits, branching, PR workflow

Good to Have

• AI / LLM integrations

• AWS S3 and presigned uploads

• Multi-tenancy

• WebRTC / MediaRecorder

• Docker

• Testing with pytest / Django TestCase / factory_boy

We’re looking for someone who can independently own features end-to-end and write clean, scalable code.

Job Title: Data Science Trainer

Location: Coimbatore

Employment Type: Full-time

Job Summary:

We are seeking an experienced and passionate Data Science Trainer to deliver engaging and practical training sessions to students or professionals. The trainer will design curriculum, prepare materials, and guide learners in developing data science skills through real-world projects and case studies.

Key Responsibilities:

• Develop and deliver comprehensive training programs on Data Science concepts, tools, and techniques.
• Teach topics including but not limited to:
• Data Analysis (NumPy, Pandas, Data Cleaning, EDA)
• Data Visualization (Matplotlib, Seaborn, Plotly)
• Statistics & Probability (Descriptive, Inferential)
• Machine Learning (Supervised & Unsupervised Algorithms, Model Evaluation)
• Deep Learning (Neural Networks, TensorFlow, PyTorch – if applicable)
• Big Data Tools (Hadoop, Spark – if applicable)
• Provide hands-on training with industry-relevant datasets and projects.
• Prepare lesson plans, assignments, assessments, and evaluation reports.
• Mentor learners individually to ensure conceptual clarity and practical application.
• Keep training content updated with the latest industry trends and technologies.
• Collaborate with the academic or corporate training team for curriculum improvement.

Required Skills & Qualifications:

• Bachelor’s/Master’s degree in Computer Science, Statistics, Mathematics, or related field.
• Proven experience in Data Science, Machine Learning, and Data Analytics.
• Proficiency in Python (NumPy, Pandas, Scikit-learn, etc.) and SQL.
• Strong understanding of statistical concepts and their application in data analysis.
• Experience with visualization tools like Tableau/Power BI is a plus.
• Excellent communication and presentation skills.
• Ability to simplify complex concepts for learners with varied backgrounds.
• Prior teaching/training experience preferred.

Experience - 3-6 yrs

Skills : Swift , Objective -C.

Ecommerce industry is mandatory.

What we want:

➢ Can do attitude. Positive mind set.

➢ Experience in B2C applications.

➢At least 4 years of experience in mo

bile application development with a focus on iOS.

➢Proven experience with Swift or Objective C and Xcode.

➢Strong understanding of iOS development principles, patterns, and best practices.

➢Knowledge of mobile architecture patterns (MVC, MVVM, etc.) and design patterns (Singleton, Facade,etc.).

➢Familiarity with RESTful APIs, web services, and JSON.

➢Experience with third party libraries and APIs.

➢Experience with unit testing and continuous integration.

➢Excellent communication and problemsolving skills.

➢Ability to work independently and in a team environment.

➢Experience with performance and memory tuning.

➢Knack for benchmarking and optimization

Good to have:

➢Experience with Agile development methodologies.

➢Familiarity with Android development.

Location: Bangalore

Marketing Coordinator

Company description

Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.

Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.

Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.

Role overview:

1. Capture the sites or projects that we have completed or in progress
2. Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
3. Help in case studies, Blogs, Research, etc
4. Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
5. Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
6. Understanding industry trends, latest events
7. Collect the customers reviews, testimonial, etc

Requirements:

1. Bachelor’s degree in any field is mandatory
2. Minimum 1 year experience in Marketing field is required
3. Good photography and video editing skills is required.
4. Willingness to travel
5. Solid computer skills, including MS Office
6. Knowledge of digital marketing ( SEO, SMO, Google adwords)

Job Location- New Delhi

Collabsports Technologies Pvt Ltd is a sports-tech startup based in Pune, India. We are a small team, passionate about Sports & Technology. Our product, Scorpad is a mobile app with a mission “Sporting Made Smarter”, helps athletes in recording, analysing & improving their game while collaborating with their friends and other like-minded athletes. For more information, visit https://scorpad.com">https://scorpad.com

• You need to be passinate about technology with strong development & debugging skills.
• You will be responsible for designing, developing, testing & debugging responsive mobile applications.
• You should have one or more mobile apps on Google/ App store
• Thorough with VCS/ Git
• Working knowledge of general mobile landscape, architectures and trends
• Good understanding of RESTful APIs
• You should have a desire to work in startup fast-paced environment, able to self-manage and work remotely, when required.

Responsibilities:

• Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
• Help develop and tailor company HR policies, educate the team, and continue to make Wherehouse great, progressive place to work.
• Act as a cultural ambassador and help drive agency events and culture initiatives.
• Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.

Requirements:

• HR Generalist with experience of 1-2 Year/s, preferably in a B2B SAAS Company.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Thorough knowledge of employment- related laws and regulations.
• Extensive knowledge of HR policies and systems.
• Ethical, respectful, and able to deal with confidential and sensitive matters.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have thorough industrial knowledge.
• Professional approach to time, costs and deadlines.

Roles & Responsibilities: 

· Accelerate customer adoption by identifying specific customer segments and industry verticals in West to approach with a value proposition for using Amazon web services platform. 

· Develop long-term strategic relationships with key companies at the C-levels of Business & IT 

· Work closely with the Channels team to ensure that AWS platform is the partner's preferred cloud computing platform across all service lines. 

· Maintain an accurate forecast and various business reports. 

· Create & articulate compelling value propositions around AWS services. 

· Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). 

· Prepare and give business reviews to the senior management team. 

· Ensure customer satisfaction.

Basic Qualifications

The right person will possess 10-15 years of experience in IT sales 

· Direct field & management experience in working with enterprise accounts. 

· Would have consistently exceeded key performance metrics. 

· Demonstrated ability to engage and influence C-level executives. 

· Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences. 

· Strong technical competencies in the areas of cloud computing, SOA, web services and enterprise software. 

· Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations.

Preferred Qualifications

Minimum Qualification 

BA/BS 

Engineer/MBA Preferred