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We are seeking a dynamic and experienced Business Development Executive to join our team. The ideal candidate will have 3-5 years of proven experience in business development within the resource augmentation or tech staffing industry.

The candidate must also possess a good technical background, coupled with exceptional communication skills and a proven track record in lead generation and conversion. As a key member of our team, you will be responsible for driving business growth by identifying, qualifying, and developing leads, and effectively proposing technical solutions to potential clients for Codemonk Handpicked.

Roles and Responsibilities:

• Prospect, identify, and qualify potential clients in need of resource augmentation or tech staffing services.
• Develop and implement strategic business development plans to achieve sales targets and expand market share.
• Lead the end-to-end process from initiation to closure of deals, including communication and follow-up with leads via email, phone, virtual, and face-to-face meetings.
• Build and maintain strong relationships with key decision-makers and stakeholders within target organizations.
• Maintain accurate records of all lead interactions and activities in CRM systems like HubSpot.
• Work closely with internal teams, including Marketing, Legal, Finance, Account Management, and Technical, to manage sales workflows and operations.
• Participate in inbound leads assignment, project requirement gathering, platform analysis, and successful handover to the client experience team.
• Collaborate with cross-functional teams to set client expectations.

Requirement:

• Minimum of 3 years of experience in business development within the resource augmentation or tech staffing industry.
• Bachelor's degree in Tech, Business Administration, Marketing, or related field.
• Proven track record of lead generation and conversion, with exceptional verbal and written communication skills.
• Proficiency in CRM systems like Salesforce, HubSpot, and Microsoft Office Suite.
• Strong technical acumen, with familiarity in IT staffing services.
• Proactive, results-oriented, and self-driven individual with the ability to work independently and as part of a team.
• Ability to understand client needs and propose technically sound solutions.

The Impact you will create in the Job:

• Developing SDKs on native Android with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova. 
• Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
• Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
• You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
• Identify and improvise areas of improvement through data insights and research.

What we look for?

• Bachelor’s/Master’s degree in Computer Science/IT from premier institute.
• 2-4 years of industry experience in Native Android development, with at least one live app on Google Play Store. 
• Good knowledge of Kotlin and/or Java with an understanding of Android Native SDK, specifically network classes, concurrency handling, databases, and background processes. 
• Strong knowledge of data structures and algorithms. 
• Solid understanding of Android Libraries related to UI, network, background services, and database.
• Familiarity with developing UI with both XML layouts and code. 
• Good understanding of SDK integrations, debugging, and troubleshooting. 
• Interest in exploring mobile app development ecosystems like React Native, Cordova and Flutter. 
• Comfortable with tackling ambiguous problems and unblocking yourself.
• Fair understanding of Push Notification ecosystem.

• Experience with Django/Flask Framworks
• Worked on web app and mobile app
• Understanding of DevOps tools - Jekins/Kubernetes/Azure/AWS/Docker will be a plus

Responsibilities:

The Senior Information Security Engineer is responsible for the implementation, execution and maintenance of technology solutions to mitigate risk, to protect the IT and Engineering environments by reducing the probability of, and to minimize the effects of, damage caused by malware, malicious activities and security events.

The individual will help protect the company by deploying, tuning, and managing security tools across the computing environment, as well as provide security incident response cycle support. They should have a passion and skills for identifying the latest cyber threats. The individual will:

Basic Qualifications

• Working knowledge of infrastructure-as-code and CI/CD pipelines tools (i.e. Jenkins, Teamcity, CircleCI etc..)
• Lead and participate in major day-to-day operational aspects of the security engineering team including improvement of current security controls while constantly identifying areas of needed improvement
• Deep hands-on security experience with cloud providers, such as AWS, GCP, Azure
• Understanding of automated security testing approaches and tools
• Experience with proactive integration of security into the development process
• Lead continuous improvement efforts of out security tools and systems (Concertation on SIEM, IDS, EDR Tools)
• Work with our customers (Security Operations, Incident Response, and Product teams) to incorporate high quality security alerting into their operational workflows
• Improve overall security practitioner efficiency through process automation
• Foster and promote collaboration among all members of the IT, Infrastructure, and Risk Management Departments.

Minimum Qualifications/Requirements

• BS or MS in Computer Science or related field
• Minimum 7+ years of cybersecurity experience
• Must have previous experience performing threat hunting and incident response duties using SIEM tools, cybersecurity management consoles, and ticketing systems
• Experience in deployment, development, and maintenance of SIEM
• Experience writing and using Ansible server administration scripts, and create simple Python, BASH, or Powershell scripts to automate cybersecurity functions
• Scripting experience to automate security operations, alerting, and compliance checks, CI/CD design, deployment, and management
• Experience with managing endpoint response and detection infrastructure and endpoints at the enterprise level, including performing upgrades to the back end application and deploying new agent versions to endpoints
• Understanding the investigative process and performing triage for cybersecurity incidents
• Experience maintaining industry leading security technologies or infrastructure systems in complex technical IT operations environment
• Must be detail-oriented and organized with ability to handle competing demands while meeting deadlines
• Experience in authentication protocols and frameworks to include OAuth, and AWS IAM
• Proactive and motivated; team player with a positive can-do attitude
• Strong analytical/problem-solving skills and cross-functional knowledge across multiple IT operational and security disciplines
• Ability to communicate technical concepts to a broad range of technical and non-technical staff
• Must possess a high degree of integrity, be trustworthy, and have the ability to lead and inspire change

 Technical Support Representative (Internet Connectivity)

Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

• Deliver service and support to end-users using and operating automated call distribution phone software.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
• Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
• Knowledge about DNS, Basic network trouble shooting
• Research required information using available resources;
• Follow standard processes and procedures;
• Offer alternative solutions where appropriate with the objective of retaining customers
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;
• Stay current with system information, changes and updates.

 
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:

• Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
• Understanding the DSL Technology and familiar with Modem/Router connections.
• Ability to read/speak/write English fluent and no accent issue for communication.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Ability to use the basic DOS Command for network trouble shooting.
• Ability to empathize and professionally troubleshoot and resolve customer’s issues.
• Fast learner and always willing to follow up the request from Management.
• Backgrounds of networking trouble shoot.
• Working experience of Networking/VOIP service/IPTV.
• Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.

• Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
• Certificate of: CCNA or CCNP.

Skill and Knowledge Qualifications:

• Proper phone etiquette;
• Ability to speak and write clearly and accurately;
• Demonstrated proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills and Multi-tasking capabilities;
• Willingness to co-operate with others and work to the greater good;
• Good communication skills in English  

               
Conditions:

• Position requires use of headset and the candidate’s needs to be open for voice process
• Should be flexible for rotational night shifts
• Working Days – 5
• Both Ways Cab Facility
• Need to be from the respective hiring zones to avail cab facility
• Internet: Minimum 50  mbps with feasibility of Ethernet Cable.
• System configuration: Minimum 4 GB RAM with intel core processor.
• Head Phone: USB head phone with MIC                  Power back up / inverter.

free Pick up and drop facility from the respective hiring zones

 Should be flexible for rotational night shifts

 Working Days- 5 days

 Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.

Number of Openings - 3

Experience - 3 to 6 Years

Qualifications - BS or MS degree in Computer Science or a related technical field.

Location - Bangalore

Job Responsibilities

• Build microservices that provide REST APis to the web front end code
• Deploy microservices using a common deployment framework on AWS and GCP
• Implement reusable code libraries which can be utilized in various products
• Build exemplary code that meets the security standards of current web technologies for top US banks
• Routinely inspect server code for speed optimization
• Conceptualize and implement solutions for optimized data storage
• Participate in code reviews to ensure the code meets quality standards

Required Qualifications and Skills 

• 3+ years hands-on experience with J2EE, Spring Boot, Java, JavaScript and other programming languages
• Server-side experience with SASS and LESS
• Experience working with recent front-end frameworks (react.js, redux.js, node.js or similar technologies)
• Experience with JavaScript, Webpack, Mocha, Jest and other programming languages
• In-depth understanding of HTML5, CSS3 and Content Management Systems
• Ability to perform clean RESTful API design and understand the impact of the design on client side application code
• Familiarity with front side platforms such Javascript, HTML5 and CSS3

• Working knowledge of Databases, Cloud Platform and Cloud Security  

• Experience working using Agile and Scrum methodology.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.