Technical Content Writer

Roles & Responsibilities

• Collaborate closely with clients to understand their requirements, goals, and any gaps.
• Lead the planning, prioritization, design, development, and deployment of projects.
• Possesses in-depth knowledge and expertise in Workday Integrations and Workday Extend Platform.
• Support existing Integrations and Extend apps by resolving issues and enhancing to add new functionalities.
• Act as a subject matter expert for Workday Extend and provide guidance to clients and colleagues.
• Stay updated with the latest industry trends and developments using Integrations and Extend.
• Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.
• Utilize your business knowledge and expertise to identify opportunities for technical improvements.
• Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.
• Recognize and embody our purpose and values, applying them in your projects and client interactions.
• Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualifications & Experience

• At least 3 years of experience in Workday HCM and 2 years in Core Compensation is required.
• Hands-on experience in Advanced Compensation is a big plus.
• Bachelor’s degree in a related field or equivalent work experience.
• Good knowledge of HCM security.
• Basic understanding of Workday reporting and its relationship with HCM domain.
• Strong professional communication skills, both written and verbal.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.
• Preferred Time zone: Crossover with Central European Time zone or Eastern Standard Time Zone.

Who are we?: FullStack Education is a fast-growing e-learning company that runs its ed-tech brand by the name Accredian (Credentials that matter | www.accredian.com ). Accredian arms working professionals with next-generation skill sets like data science and product management and provide them with a transformative learning experience to help them move up in their careers. The company has been founded by ISB and BITS Pilani graduates.

What will you do?

In this role, you will be leading a motivated sales team and take complete ownership of sales. Your will:

1. Drive 2-3X growth in revenue every 6 months through people and world class sales practices
2. Drive 3-4X conversions from current channels and optimize conversion percentage from the current lead flow
3. Come up with Product Pricing & Product Innovation to multiply revenues.
4. Drive growth of sales team from 50 to 200 in 6-12 month duration by hiring top class talent.
5. Design industry beating incentive structures, sales challenges (monthly/weekly), compensation plans, etc
6. Set a high-performance culture, energy, and cohesiveness so that sales teams are working with high energy
7. Constantly mentor, coach, and train team leads.

Competencies:

• Demonstrated experience of driving top results in B2C & B2B Sales with 50+ crore annual targets.
• Experience in handling a sales team with 100-500 associates, leads, and managers.
• Excellent communication skills and a strong mastery of written and verbal English.
• Highly self-motivated, able to work with a target-driven mindset.
• Minimum 6+ years experience in similar roles in education and related industries.
• MBA from Tier 1,2 institutes (ISB, IIM, XLRI, BITS, etc) preferred.

What we offer

• In addition to an outstanding work environment with rapid advancement potential, you get the opportunity to work with a super-talented team of professionals from high-pedigree backgrounds like ISB, BITS Pilani, NITs etc.
• Fast career growth.
• Opportunity to be a part of a super fast-growing company.

Must have
    - Experience with React and Redux or similar programming
    - Experience in Rest API integration
    - Passionate about the user experience

     - Android and IOS development
  - Other requirements
    - Good knowledge of Javascript functions and operators
    - Responsibility for major tasks and chores
    - Willing to resolve technical debt in the early step
    - Good understanding of sprint cycle in agile
    - Can communicate with developers and non-developers

•  4-8 years of relevant experience in designing & developing and architecting systems/software
• for large business environments (Java, J2EE).
• • Strong design and coding skills in Enterprise Java, Hibernate, Spring, Spring Boot, REST web
• services, JMS (ActiveMQ), XML, JSON.
• • Must have good experience in Unix/Oracle/SQL.
• • Experience in any communication framework (MQ) is an added advantage.
• • Experience in Agile Development, Scrum, and Iterative approaches
• • Participate in requirement gathering JAD sessions and support documentation

• Excellent in Jquery, HTML5, CSS, ReactJS or AngularJS.

• Excellent programming skills in PHP Codeigniter / Laravel Framework. (Laravel is mendatory)

• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries
• Familiarity with RESTful APIs
• Must be well versed with software application design and development tools.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with the whole web stack, including protocols and web server optimization techniques.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
• Excellent written and verbal communication skills.

Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements.

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge
• Product Knowledge
• Customer Orientation
• Language skills English / Regional language
• Telemarketing / Selling Skills
• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect
• Communication Oral & Written skills / Listening
• Executive Presence
• Business / Telephone Etiquette
• Influencing Skills
• Empathy
• Self-driven / Initiative
• Ability to manage stress
• Willingness to learn

Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Salary and Benefits

• Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
• Incentive Rs. 36000/- to Rs.60000/- per Annum
• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
• Opportunities to learn and grow with the Company