StoryXpress (a Techstars-backed company) is an end-to-end video platform designed to humanize the way you promote, sell, and communicate with your customers. Our suite of video tools – including Video Creator, Recorder, Hosting, Analytics, APIs, and SDKs – helps businesses drive revenue through strategic video use. Founded in 2014, StoryXpress serves 500K+ users, from small enterprises to Fortune 500 companies.
About the Role
We are looking for an Operations Associate to join our team at StoryXpress. This role is ideal for someone who thrives on ensuring smooth operational workflows, managing client interactions, and maintaining high-quality standards in a dynamic environment. If you're a quick learner, a good communicator, and someone who doesn't always need instructions, this role is for you.
Key Responsibilities
- Account Management: Facilitate seamless client onboarding processes by gathering requirements, setting expectations, and maintaining clear communication channels.
- Client Delivery Management: Oversee and execute video servicing projects, ensuring deliverables are produced accurately and delivered on schedule.
- Quality Control: Conduct rigorous quality checks on team outputs, ensuring all deliverables meet client standards and company guidelines.
- Tracking & Reporting: Regularly manage tracking and reporting activities for key clients, including Fortune 500 companies.
- Support Operations: Handle support inbox queries - manage and resolve cancellation, refund queries, and disputes efficiently, including optimizing processes wherever possible.
- Vendor Management: Coordinate effectively with vendors to ensure smooth collaboration and timely service delivery. Manage ongoing communication, resolve issues, and maintain strong relationships to support operational needs.
Qualifications
- Experience: 0-2 years in e-commerce content, media operations, B2B client servicing, or a related field.
- Mindset: Proactive, solution-oriented, and comfortable working in a fast-paced startup environment.
Skills
- Strong organizational and time-management skills.
- Proficiency in Excel/Google Sheets for tracking and reporting tasks.
- Ability to manage multiple tasks and prioritize effectively.
- Excellent communication skills for client and vendor interactions.
- Attention to detail and a commitment to quality control.
Brownie Points
- Experience with no/low-code automation tools like Zapier and/or Microsoft Power Automate.
- Experience with Prompt Engineering and Googling, in general.
- Basic understanding of SQL and databases.
Why Work with Us
- Autonomy & Ownership: Be the driving force behind critical operations, taking full ownership of tasks and making key decisions independently.
- Impact-Driven Work: Your contributions will directly ensure business continuity for a $1M company, providing clear and measurable results. Your work will have a clear, immediate impact.
- Professional Growth: Gain hands-on experience in client servicing, vendor management, and process optimization, enhancing your operational skill set.
- Flexible Workspace: Operate from a co-working space, with the structure and support you need to excel in your role.
If you're eager to streamline operations and help drive efficiency at StoryXpress, apply now!
About StoryXpress
About
StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
Why Join us?
- Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
- Shape-Up your career by working with young and supportive teams and peers!
- Innovation and Creativity is all what matters!
- Friendly Policies, good competitive salaries, team outings and what not!
Photos
Connect with the team
Similar jobs
10+ years of experience in web application design and development
• 10+ years experience with Ruby on Rails
• 5+ years of experience in Jenkins and must have an understanding of CI/CD pipelines
• Analyze, design, develop, and maintain scalable solutions.
• Participate in code review.
• Collaborate with design team to create customer friendly solutions.
• Work with the support team to fix any bugs that arise in code.
• Perform debugging and troubleshooting of existing code base. • Good knowledge of Dockers containers. • Experience with Git/GitHub/AWS DevOps. • Work within a wide range of new and legacy code and technologies in a mature codebase o Experience with React-o Experience with AWS Lambda
Nice to have: Experience with building integrations with 3rd party services/tools such as:o Experience with Sinatra Experience with WordPress, Drupal, Sitecore Experience with MongoDB
- Understand the business and the potential to promote the business and brand.
- Analyzing market and sales information
- Identification of prospective clients.
- Preparing a go-to-market strategy on digital, social media and print media
- Set up a Brand identification strategy and execution plan
- Research competitive products by identifying and evaluating product characteristics, market share, and pricing, and maintaining research databases.
- Tracks product line sales and costs by analyzing data and reviewing the competitor's reach
- Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts, account analysis, and new product information; relaying customer services requests
- Follow up with Clients through the CEO's contacts
- Website maintenance and press releases
- Marketing collateral – creation and maintenance and presentations
- E – campaign coordination
- Setting up tracking systems for marketing campaigns and online activities
- Reporting to management on marketing and sales activities
implementation, coordination of development, advice on
testing and post-go-live production support services
• Perform delivery plan creation, plan monitoring, and status
reporting
• Manage development and delivery of technology solutions
Ensure that technology solutions are fit-for-purpose and
aligned with architectural principles, standards, and roadmaps.
• Ensure there is the implementation of world-class coding and
development standards, ensuring solutions are suitably assured
and of quality across that brand teams.
• Provide support and mentoring to technical team leads,
including talent and succession planning.
• Responsible for the quality and technical approach was taken by
teams
technology standards, principles, architecture roadmaps,
service management standards, and customer experience
framework. Furthermore, to support the development and
definition of technical standards and approach.
Good communication & people managerial skills
• Problem-solving, decision-making, and conflict-resolution ability
• Create and maintain a professional culture within the team,
where individuals take ownership and focus on delivering
excellence, quality, and value for the customer and business.
Company Description
Apollo Finvest is a publicly listed Non-Banking Financial Company (NBFC). Think of us as AWS for Lending. We enable any company to offer fully digital and compliant digital loan products to their end customers. Built on modern Restful APIs, we treat the financial services on our platform as building blocks, which our partners can mix and match to create loan products specifically tailored to their business model.
Key Responsibilities
- Working closely with the Credit, Business, and Compliance team to manage and mitigate risk exposure.
- Monitoring of loan accounts, checking loan documents & timely preparing various MIS reports.
- Streamline operational processes to enhance efficiency.
- Ensure completeness of documentation in accordance with approved terms and conditions.
- Develop Risk and Operational strategy for line management, collections, underwriting, pricing etc.
- Assist COO and Credit team with operational and financial data analysis to establish early warning signals for risk exposure across lending products.
- Complying with RBI/Regulatory guidelines and establishing processes to safeguard risk exposure
Minimum Requirements
- Proven experience of minimum 5 years in progressively responsible risk and/or operations roles within the NBFC sector
- Has experience with scaling and managing lending products
- Attitude to work at lightning fast speed
- Background of underwriting, credit sanctioning, or credit policy drafting would be given a strong preference
- The candidate must be exceptional in people management, communication, and presentation skills.
- A proven track record of managing partners and engaging in solution selling would be preferred
- Highly organized and efficient, with the ability to multitask and meet tight deadlines
A strong work ethic and a result-oriented approach
*The CTC range exceeds to what is shown in the job description*
Job Title: Travel Sales Executive
Company: Tripocio Carnival Pvt Ltd
Location: Onside (Work from Office)
Shift Timing: 10am to 7pm
Company Address: 1206- Skye Corporate Park, AB Rd, opp. Shalimar township, near Dewas Naka, Indore, Madhya Pradesh 452001
Salary: Hike on Current CTC
Preferable candidates from Indore (M.P)
TripOcio Carnival Pvt. Ltd. is one of the best and the renowned names in the travel industry at the current time. We are one of the finest destination experts all over the country. With our wide range of travel services and opportunities that are for everyone. Our team works hard all the time in order to make your trip amazing and the fun never ending.
Job Description: The Travel Sales Executive is responsible for driving the sales to achieve the targets. The Touring has a customized holiday planning platform for travelers and travel agents for various locations. The success of this profile means promoting and selling Domestic and international holidays to travelers.
Responsibilities:
• Selling packages for Domestic & International destination.
• Preparing customized itineraries to suit the client's preferences and budget.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations
• Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers
• Apply consultative selling techniques to identify clients' needs.
• Apply upselling techniques.
• Managing other travel formalities
• The candidate will be responsible for managing B2B and B2C Sales.
• Follow up with Customers to convert the Lead into Sale.
• Preparing customized itineraries & es to suit the traveler's and agents' queries as per the preferences and budget. • Escalate client requests that deviate from signed sales agreements.
• Follow up on networking interactions and leads.
• Gather customer feedback and market sentiments to better understand of needs of the client.
• Provide email, social media, or telephone responses to customer inquiries.
Requirements:
• Should have 1 to 2 years of work experience in Travel Industry.
• Degree in Hospitality, Travel, Tourism, Business or a relevant field.
• Knowledge of destinations from a tourism perspective Singapore, Dubai, Thailand, Bali, Himachal, Kashmir, Kerala, Goa, Bhutan, Leh Ladakh, etc.
• Knowledge about itinerary & costing will be an added advantage for this profile.
• Client handling skills, itinerary making & costing, and sale of packages.
• Ability to interact, communicate, and negotiate effectively.
• Sound knowledge of domestic and international travel trends.
• Fluency in English; multilingualism is a plus. • Personal travel experience will be considered an advantage
Tripocio Carnival Pvt Ltd
HR [Executive]
Atharv Dhopte
Responsibilities:
- Write effective, scalable code
- Develop Connectors tool GUI for various source and target systems/platform/products
- Test, debug, build and deploy UI components in the existing product
- Improve functionality of existing SDK/Frameworks
- JavaScript
- ReactJS
- Redux-Saga
- ES6 (or TypeScript) syntax
- Good problem-solving
- Good debugging
Good to Have:
- TypeScript experience
- Material UI experience
- JEST knowledge
- Git and Github/Gitlab/Bitbucket experience
PROTRACKED is a growing Insuretech product based company. We are supporting around 50+ customers in 7 countries. We are looking for Mid Level to Senior Level front end developers.
The nature of work demands the following:
Good understanding of HTML and CSS
Strong understanding of Javascript
Some working experience in Vue.js (or similar frontend frameworks)
Should have a good sence of proportions, finish, and intuitiveness
Should be capable of creating reusable front end components
Some of the activities to be performed include the following:
Understand the user painpoints and use cases
Customize themes as per required user journy
Improve the user experience of existing applications
Helping other (Laravel) developers resolve UI related stuck areas
Write frontend applications, that consume backend APIs
Ability to self learn and implement new tech stacks
● Ability to do exploratory analysis: Fetch data from systems and analyze trends.
● Developing customer segmentation models to improve the efficiency of marketing and product
campaigns.
● Establishing mechanisms for cross functional teams to consume customer insights to improve
engagement along the customer life cycle.
● Gather requirements for dashboards from business, marketing and operations stakeholders.
● Preparing internal reports for executive leadership and supporting their decision making.
● Analyse data, derive insights and embed it into Business actions.
● Work with cross functional teams.
Skills Required:
• Data Analytics Visionary.
• Strong in SQL & Excel and good to have experience in Tableau.
• Experience in the field of Data Analysis, Data Visualization.
• Strong in analysing the Data and creating dashboards.
• Strong in communication, presentation and business intelligence.
• Multi-Dimensional, "Growth Hacker" Skill Set with strong sense of ownership for work.
• Aggressive “Take no prisoners” approach.
- Onboarding clients and ensure they understand how best to use the company platform.
- Understanding client hiring requirements and suggesting suitable candidates from the talent pool
- Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
- Navigating the complete recruitment cycle for clients and maximizing hires.
- Managing the candidate status and communication in our applicant tracking system
- Developing sustainable relationships by being a main point of contact between key clients and internal teams
- Negotiating offers between candidates and clients to minimize dropouts
- Managing a team of Associate Account Managers to achieve team and company-wide targets
- Working with the Co-Founders directly to define an optimal hiring process for each client
What you need to have:
- Bachelor's degree in any field
- Great English communication both written and spoken
- Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
- Ability to pitch company to potential candidates in an engaging and persuasive manner
- The skill to shortlist candidates as per the desired requirements of the client
- Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
- A desire to work in a rapidly scaling startup
About Mudrantar Solutions Private Limited
Mudrantar Solutions Pvt. Ltd. Is wholly owned subsidiary of US based startup Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as large businesses in India. Our state-of-the-art OCR + Machine Learning technology allows customers to simply take photo and our software does the rest of the heavy lifting. Our strategy for Small and Medium businesses is realized through freely available mobile app. We also work for automation of Accounts Payable for large corporations through our channel partners in India.
Full Stack JavaScript Developer Position
We are looking for an expert Full Stack JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.
Position
- Full time employment
Key Responsibilities
- Front end UI/UX technologies such as tailwinds, vuex router and similar
- Developing user-facing applications using NodeJS (HapiJS, ExpressJS ), Vue.js
- Building modular and reusable components and libraries
- Optimizing your application for performance
- Implementing automated testing integrated into development and maintenance workflows
- Staying up to date with all recent developments in the JavaScript
- Keeping an eye on security updates and issues reported and all project dependencies
- Proposing any upgrades and updates necessary for keeping up with modern security and development best practices
Skills
- Highly proficient with the JavaScript language and its modern ES6+ syntax and features
- Highly proficient with backend frameworks like HapiJS, ExpressJS
- Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and NuxtJS
- Good understanding of HTML5 and CSS3
- Understanding of server-side rendering and its benefits and use cases
- Knowledge of functional programming and object-oriented programming paradigms
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
- Proficiency with modern development tools, like BitBucket, Babel, Webpack, and Git
- Working knowledge of one or more of the following: NodeJS, Angular, ReactJS
- Experience with both consuming and designing RESTful APIs
- Relevant technical certifications a plus.
Qualifications
- Bachelor's Degree and/or equivalent Computer Science course
- 2-4 years programming experience
- Demonstrable track record of projects, applications
- Strong written and verbal communication skills