Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.
Similar jobs
Job Role - DevOps Infra Lead Engineer
About LenDenClub
LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by
market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.
LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.
Why work at LenDenClub
LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.
As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.
Website - https://www.lendenclub.com
Location - Mumbai (Goregaon)
Responsibilities of a DevOps Infra Lead Engineer:
● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.
● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.
● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.
● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.
● Creating technology infrastructure, automation tools, and maintaining configuration management.
● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.
● Implementation and maintaining of CI/CD pipelines.
● Containerisation of applications
● Construct and improve the security on the infrastructure
● Infrastructure As A Code
● Maintaining Environments
● Nat and ACL's
● Setup of ECS and ELB for HA
● WAF and Firewall and DMZ
● Deployment strategies for high uptime
● Setup up monitoring and policies for infra and applications
Required Skills
● Communication Skills
● Interpersonal Skills
● Infrastructure
● Aware of technologies like Python, MYSQL, MongoDB, and so on.
● Sound knowledge of cloud infrastructure.
● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.
● Versed in scripting languages such as Ruby and Shell
● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.
● Knowledge of open source technologies
1. Experience working on Linux Ubuntu, Nginx, Application Deployment & Implementation
2. Excellent understanding of Python.
3. Configuration and managing databases such as MySQL, Mongo
4. Excellent troubleshooting
5. Working knowledge of various tools, open-source technologies, and cloud services
6. Awareness of critical concepts in DevOps and Agile principles
7. Understanding customer requirements and project KPIs
8. Implementing various development, testing, automation tools, and IT infrastructure
9. Planning the team structure, activities, and involvement in project management activities.
10. Managing stakeholders and external interfaces
11. Setting up tools and required infrastructure
12. Defining and setting development, test, release, update, and support processes for DevOps operation
13. Have the technical skill to review, verify, and validate the software code developed in the project.
14. Troubleshooting techniques and fixing the code bugs
15. Monitoring the processes during the entire lifecycle for their adherence and updating or creating new processes for improvement and minimizing the wastage
16. Encouraging and building automated processes wherever possible
17. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
18. Incidence management and root cause analysis
19. Coordination and communication within the team and with customers
20. Selecting and deploying appropriate CI/CD tools
21. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
22. Mentoring and guiding the team members
23. Monitoring and measuring customer experience and KPIs
24. Managing periodic reporting on the progress to the management and the customer
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
Hands-on Experience with application build/release processes CI/CD pipelines
Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA
Additional Requirements:
Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
Assist Sales and Marketing team in creating sales and marketing collateral
Write whitepapers and technology blogs to be published on social media and Intuitive website
Create case studies for projects successfully executed by Intuitive delivery team
Conduct sales enablement sessions to coach sales team on new offerings
Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
Strong passion for modern technology exploration and development
Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description:- Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.
- Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)
- Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS
- Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector.
- Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
- Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).
- Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
- Kubernetes CKA or CKAD certification nice to have
Excellent communication skills
Open to work on EST time zone
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description :
- Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
- Extensive AWS/GCP Core Infrastructure skills
- Infrastructure/ IAC Automation, Integration - Terraform
- Kubernetes resources engineering and management
- Experience with DevOps tools, CICD pipelines and release management
- Good at creating documentation(runbooks, design documents, implementation plans )
Linux Experience :
- Namespace
- Virtualization
- Containers
Networking Experience
- Virtual networking
- Overlay networks
- Vxlans, GRE
Kubernetes Experience :
Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.
Observability
Experience in observability is a plus
Cloud automation :
Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.
Roles and Responsibilities
- Primary stakeholder collaborating with Dir Engineering on software/infrastructure architecture, monitoring/alerting framework and all other architectural level technical issues
- Design and manage implementation of Silvermine’s high performance, scalable, extensible and resilient microservices application stack based of existing, partially migrated monolithic application and for new product development. Includes:
- Utilizing either ECS Fargate (no EC2 clusters) or EKS as the orchestration framework – to be tested up to a minimum of 100k concurrent users
- Exploring, designing and implementing use of on demand compute (Lambda) where appropriate
- Scalable and redundant data architecture supporting microservices design principles
- A scalable reverse proxy layer to isolate microservices from managing network connections
- Utilizing CDN capabilities to offload origin load via an intelligent caching strategy
- Leveraging best in breed AWS service offerings to enable team to focus on application stack instead of application scaffolding while minimizing operational complexity and cost
- Monitoring and optimizing of stack for
- Security and monitoring
- Leverage AWS and 3rd party services to monitor the application stack and data; secure them from DDOS attacks and security breaches; and alert the team in the vent of an incident
- Using APM and logging tools:
- Monitor application stack and infrastructure component performance
- Proactively detect, triage and mitigate stack performance issues
- Alert upon exception events
- Provide triaging tools for debugging and Root Cause Analysis.
- Enhance the CI/CD pipeline to support automated testing, a resilient deployment model (e.g., blue-green, canary) and 100% rollback support (including the data layer)
- Development a comprehensive, supportable, repeatable IAC implementation using CloudFormation or Terraform
- Take a leadership role and exhibit expertise in the development of standards, architectural governance, design patterns, best practices and optimization of existing architecture.
- Partner with teams and leaders to provide strategic consultation for business process design/optimization, creating strategic technology road maps, performing rapid prototyping and implementing technical solutions to accelerate the fulfillment of the business strategic vision.
- Staying up to date on emerging technologies (AI, Automation, Cloud etc.) and trends with a clear focus on productivity, ease of use and fit-for-purpose, by researching, testing, and evaluating.
- Providing POCs and product implementation guidelines.
- Applying imagination and innovation by creating, inventing, and implementing new or better approaches, alternatives and breakthrough ideas that are valued by customers within the function.
- Assessing current state of solutions, defining future state needs, identifying gaps and recommending new technology solutions and strategic business execution improvements.
- Overseeing and facilitating the evaluation and selection technology, product standards and the design of standard configurations/implementation patterns.
- Partnering with other architects and solution owners to create standards and set strategies for the enterprise.
- Communicating directly with business colleagues on applying digital workplace technologies to solve identified business challenges.
Skills Required:
- Good mentorship skills to coach and guide the team on AWS DevOps.
- Jenkins, Python, Pipeline as Code, Cloud Formation Templates and Terraform.
- Experience with Dockers, Containers, Lambda and Fargate is a must
- Experience with CI/CD and Release management
- Strong proficiency in PowerShell scripting
- Demonstrable expertise in Java
- Familiarity with REST APIs
Qualifications:
- Minimum of 5 years of relevant experience in Devops.
- Bachelors or Masters in Computer Science or equivalent degree.
- AWS Certifications is added advantage
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
Responsibilities
- Building and maintenance of resilient and scalable production infrastructure
Improvement of monitoring systems
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Incident analysis and fixing
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience of working with git
Preferred experience
Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience administering Atlassian products