Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.
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· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
· Good understanding of WDM and Ethernet technologies.
· Experience of Infrastructure planning and network rollout
· Exposure to Infrastructure element planning / implementation e.g. Copper, Fibre , Racks, Telecom Nodes , Power plants , Transmission Towers etc.
· Proficient in MS-Excel and Visio
· Experience in planning and implementation of large scale network transformation programme
1. Experience working on Linux Ubuntu, Nginx, Application Deployment & Implementation
2. Excellent understanding of Python.
3. Configuration and managing databases such as MySQL, Mongo
4. Excellent troubleshooting
5. Working knowledge of various tools, open-source technologies, and cloud services
6. Awareness of critical concepts in DevOps and Agile principles
7. Understanding customer requirements and project KPIs
8. Implementing various development, testing, automation tools, and IT infrastructure
9. Planning the team structure, activities, and involvement in project management activities.
10. Managing stakeholders and external interfaces
11. Setting up tools and required infrastructure
12. Defining and setting development, test, release, update, and support processes for DevOps operation
13. Have the technical skill to review, verify, and validate the software code developed in the project.
14. Troubleshooting techniques and fixing the code bugs
15. Monitoring the processes during the entire lifecycle for their adherence and updating or creating new processes for improvement and minimizing the wastage
16. Encouraging and building automated processes wherever possible
17. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
18. Incidence management and root cause analysis
19. Coordination and communication within the team and with customers
20. Selecting and deploying appropriate CI/CD tools
21. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
22. Mentoring and guiding the team members
23. Monitoring and measuring customer experience and KPIs
24. Managing periodic reporting on the progress to the management and the customer
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
Hands-on Experience with application build/release processes CI/CD pipelines
Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA
Additional Requirements:
Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
Assist Sales and Marketing team in creating sales and marketing collateral
Write whitepapers and technology blogs to be published on social media and Intuitive website
Create case studies for projects successfully executed by Intuitive delivery team
Conduct sales enablement sessions to coach sales team on new offerings
Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
Strong passion for modern technology exploration and development
Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description:- Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.
- Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)
- Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS
- Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector.
- Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
- Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).
- Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
- Kubernetes CKA or CKAD certification nice to have
Excellent communication skills
Open to work on EST time zone
Position- Cloud and Infrastructure Automation Consultant
Location- India(Pan India)-Work from Home
The position:
This exciting role in Ashnik’s consulting team brings great opportunity to design and deploy automation solutions for Ashnik’s enterprise customers spread across SEA and India. This role takes a lead in consulting the customers for automation of cloud and datacentre based resources. You will work hands-on with your team focusing on infrastructure solutions and to automate infrastructure deployments that are secure and compliant. You will provide implementation oversight of solutions to over the challenges of technology and business.
Responsibilities:
· To lead the consultative discussions to identify challenges for the customers and suggest right fit open source tools
· Independently determine the needs of the customer and create solution frameworks
· Design and develop moderately complex software solutions to meet needs
· Use a process-driven approach in designing and developing solutions.
· To create consulting work packages, detailed SOWs and assist sales team to position them to enterprise customers
· To be responsible for implementation of automation recipes (Ansible/CHEF) and scripts (Ruby, PowerShell, Python) as part of an automated installation/deployment process
Experience and skills required :
· 8 to 10 year of experience in IT infrastructure
· Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
· 6+ years of experience with RHEL/windows system automation
· 4+ years of experience using Python and/or Bash scripting to solve and automate common system tasks
· Strong understanding and knowledge of networking architecture
· Experience with Sentinel Policy as Code
· Strong understanding of AWS and Azure infrastructure
· Experience deploying and utilizing automation tools such as Terraform, CloudFormation, CI/CD pipelines, Jenkins, Github Actions
· Experience with Hashicorp Configuration Language (HCL) for module & policy development
· Knowledge of cloud tools including CloudFormation, CloudWatch, Control Tower, CloudTrail and IAM is desirable
This role requires high degree of self-initiative, working with diversified teams and working with customers spread across Southeast Asia and India region. This role requires you to be pro-active in communicating with customers and internal teams about industry trends, technology development and creating thought leadership.
About Us
Ashnik is a leading enterprise open-source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open-Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in a different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver the best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create a vibrant environment for growth and excellence.
Package : upto 20L
Experience: 8 yrs
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description :
- Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
- Extensive AWS/GCP Core Infrastructure skills
- Infrastructure/ IAC Automation, Integration - Terraform
- Kubernetes resources engineering and management
- Experience with DevOps tools, CICD pipelines and release management
- Good at creating documentation(runbooks, design documents, implementation plans )
Linux Experience :
- Namespace
- Virtualization
- Containers
Networking Experience
- Virtual networking
- Overlay networks
- Vxlans, GRE
Kubernetes Experience :
Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.
Observability
Experience in observability is a plus
Cloud automation :
Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
Responsibilities
- Building and maintenance of resilient and scalable production infrastructure
Improvement of monitoring systems
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Incident analysis and fixing
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience of working with git
Preferred experience
Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience administering Atlassian products