Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Job Title: Senior DevOps Engineer
- Industry: Consumer Internet, Technology & Travel and Tourism Platform
- Function - IT
- Experience Required: 4-7 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
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- Strong DevOps / Infrastructure Engineer Profiles.
- Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.
- Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.
- Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.
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- Candidate must demonstrate strong expertise in at least one of the following areas - Databases / Distributed Data Systems, Observability & Monitoring, CI/CD Pipelines. Networking Concepts, Kubernetes / Container Platforms
- Candidates must be from B2C Product-based companies only.
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As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
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- Industry: Ride-hailing
- Experience: 5-7 years
- Working Days: 5 days/week
- Work Mode: ONSITE
- Job Location: Bangalore
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1. Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.
2. Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant
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5. Must have a firm hold on the container orchestration tool Kubernetes
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Description
Job Summary:
As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
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● Codify our infrastructure
● Do what it takes to keep the uptime above 99.99%
● Understand the bigger picture and sail through the ambiguities
● Scale technology considering cost and observability and manage end-to-end processes
● Understand DevOps philosophy and evangelize the principles across the organization
● Strong communication and collaboration skills to break down the silos
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● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
● Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant
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● Strong problem-solving skills, and ability to write scripts using any scripting language
● Understanding programming languages like GO/Python, and Java
● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
What’s there for you?
Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as
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- Job Title: Lead DevOps Engineer
- Industry: Consumer Internet, Technology & Travel and Tourism Platform
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MIC Global is a full-stack micro-insurance provider, purpose-built to design and deliver embedded parametric micro-insurance solutions to platform companies. Our mission is to make insurance more accessible for new, emerging, and underserved risks using our MiIncome loss-of-income products, MiConnect, MiIdentity, Coverpoint technology, and more - backed by innovative underwriting capabilities as a Lloyd’s Coverholder and through our in-house reinsurer, MicRe.
We operate across 12+ countries, with our Global Operations Center in Bangalore supporting clients worldwide, including a leading global ride-hailing platform and a top international property rental marketplace. Our distributed teams across the UK, USA, and Asia collaborate to ensure that no one is beyond the reach of financial security.
Role Overview
As Lead – Product Support & IT Infrastructure, you will oversee the technology backbone that supports MIC Global’s products, data operations, and global business continuity. You will manage all aspects of IT infrastructure, system uptime, cybersecurity, and support operations ensuring that MIC’s platforms remain reliable, secure, and scalable.
This is a pivotal, hands-on leadership role, blending strategic oversight with operational execution. The ideal candidate combines strong technical expertise with a proactive, service-oriented mindset to support both internal teams and external partners.
Key Responsibilities
Infrastructure & Operations
- Oversee all IT infrastructure and operations, including database administration, hosting environments, and production systems.
- Ensure system reliability, uptime, and performance across global deployments.
- Align IT operations with Agile development cycles and product release plans.
- Manage the IT service desk (MiTracker), ensuring timely and high-quality resolution of incidents.
- Drive continuous improvement in monitoring, alerting, and automation processes.
- Lead the development, testing, and maintenance of Disaster Recovery (DR) and Business Continuity Plans (BCP).
- Manage vendor relationships, IT budgets, and monthly cost reporting.
Security & Compliance
- Lead cybersecurity efforts across the organization, developing and implementing comprehensive information security strategies.
- Monitor, respond to, and mitigate security incidents in a timely manner.
- Maintain compliance with industry standards and data protection regulations (e.g., SOC 2, GDPR, ISO27001).
- Prepare regular reports on security incidents, IT costs, and system performance for review with the Head of Technology.
Team & Process Management
- Deliver exceptional customer service by ensuring internal and external technology users are supported effectively.
- Implement strategies to ensure business continuity during absences — including defined backup responsibilities and robust process documentation.
- Promote knowledge sharing and operational excellence across Product Support and IT teams.
- Build and maintain a culture of accountability, responsiveness, and cross-team collaboration.
Required Qualifications
- Azure administration experience and qualifications, such as Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
- Strong SQL Server DBA capabilities and experience, including performance tuning, high availability configurations, and certifications like Microsoft Certified: Azure Database Administrator Associate.
- 8+ years of experience in IT infrastructure management, DevOps, or IT operations, essential to be within Product focused companies; fintech, insurtech, or SaaS environments.
- Proven experience leading service desk or technical support functions in a 24/7 uptime environment.
- Deep understanding of cloud infrastructure (AWS/Azure/GCP), database administration, and monitoring tools (e.g., Grafana, Datadog, CloudWatch).
- Hands-on experience with security frameworks, incident response, and business continuity planning.
- Strong analytical, problem-solving, and communication skills, with the ability to work cross-functionally.
- Demonstrated leadership in managing teams and implementing scalable IT systems and processes.
Benefits
- 33 days of paid holiday
- Competitive compensation well above market average
- Work in a high-growth, high-impact environment with passionate, talented peers
- Clear path for personal growth and leadership development.
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Location- India(Pan India)-Work from Home
The position:
This exciting role in Ashnik’s consulting team brings great opportunity to design and deploy automation solutions for Ashnik’s enterprise customers spread across SEA and India. This role takes a lead in consulting the customers for automation of cloud and datacentre based resources. You will work hands-on with your team focusing on infrastructure solutions and to automate infrastructure deployments that are secure and compliant. You will provide implementation oversight of solutions to over the challenges of technology and business.
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· Design and develop moderately complex software solutions to meet needs
· Use a process-driven approach in designing and developing solutions.
· To create consulting work packages, detailed SOWs and assist sales team to position them to enterprise customers
· To be responsible for implementation of automation recipes (Ansible/CHEF) and scripts (Ruby, PowerShell, Python) as part of an automated installation/deployment process
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· 8 to 10 year of experience in IT infrastructure
· Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
· 6+ years of experience with RHEL/windows system automation
· 4+ years of experience using Python and/or Bash scripting to solve and automate common system tasks
· Strong understanding and knowledge of networking architecture
· Experience with Sentinel Policy as Code
· Strong understanding of AWS and Azure infrastructure
· Experience deploying and utilizing automation tools such as Terraform, CloudFormation, CI/CD pipelines, Jenkins, Github Actions
· Experience with Hashicorp Configuration Language (HCL) for module & policy development
· Knowledge of cloud tools including CloudFormation, CloudWatch, Control Tower, CloudTrail and IAM is desirable
This role requires high degree of self-initiative, working with diversified teams and working with customers spread across Southeast Asia and India region. This role requires you to be pro-active in communicating with customers and internal teams about industry trends, technology development and creating thought leadership.
About Us
Ashnik is a leading enterprise open-source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open-Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in a different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver the best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create a vibrant environment for growth and excellence.
Package : upto 20L
Experience: 8 yrs
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
DockerKubernetesAmazon Web Services (AWS)About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
DockerKubernetesResponsibilities
- Building and maintenance of resilient and scalable production infrastructure
Improvement of monitoring systems
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Incident analysis and fixing
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience of working with git
Preferred experience
Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience administering Atlassian products
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon