
Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.

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Job Details
- Job Title: Lead DevOps Engineer
- Industry: Consumer Internet, Technology & Travel and Tourism Platform
- Function - IT
- Experience Required: 7-10 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Criteria:
- Strong Lead DevOps / Infrastructure Engineer Profiles.
- Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
- Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
- Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
- Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
- Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
- Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
- Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
- Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
- (Company) – Must be from B2C Product Companies only.
- (Education) – B.E/ B.Tech
Preferred
- Experience working in microservices architecture and event-driven systems.
- Exposure to cloud infrastructure, scalability, reliability, and cost optimization practices.
- (Skills) – Understanding of programming languages such as Go, Python, or Java.
- (Environment) – Experience working in high-growth startup or large-scale production environments.
Job Description
As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
- Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
- Codify our infrastructure
- Do what it takes to keep the uptime above 99.99%
- Understand the bigger picture and sail through the ambiguities
- Scale technology considering cost and observability and manage end-to-end processes
- Understand DevOps philosophy and evangelize the principles across the organization
- Strong communication and collaboration skills to break down the silos
JOB DETAILS:
- Job Title: Senior Devops Engineer 2
- Industry: Ride-hailing
- Experience: 5-7 years
- Working Days: 5 days/week
- Work Mode: ONSITE
- Job Location: Bangalore
- CTC Range: Best in Industry
Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)
Criteria:
1. Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.
2. Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant
3. Own end-to-end infrastructure right from non-prod to prod environment including self-managed
4. Candidate must have experience in database migration from scratch
5. Must have a firm hold on the container orchestration tool Kubernetes
6. Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
7. Understanding programming languages like GO/Python, and Java
8. Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
9. Working experience on Cloud platform - AWS
10. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.
Description
Job Summary:
As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
● Codify our infrastructure
● Do what it takes to keep the uptime above 99.99%
● Understand the bigger picture and sail through the ambiguities
● Scale technology considering cost and observability and manage end-to-end processes
● Understand DevOps philosophy and evangelize the principles across the organization
● Strong communication and collaboration skills to break down the silos
Job Requirements:
● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
● Minimum 5 yrs of experience working as a DevOps/Infrastructure Consultant
● Must have a firm hold on the container orchestration tool Kubernetes
● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
● Strong problem-solving skills, and ability to write scripts using any scripting language
● Understanding programming languages like GO/Python, and Java
● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
What’s there for you?
Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as
● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node
● More than 100,000 Request per second on our edge gateways
● ~20,000 events per second on self-managed Kafka
● 100s of TB of data on self-managed databases
● 100s of real-time continuous deployment to production
● Self-managed infra supporting
● 100% OSS
Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting
Criteria:
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
- Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
- Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
- Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
- Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
- Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
- Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
- Strong scripting skills (Bash, Shell, Python) for automation
- Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
- Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
- Strong experience in incident management, root cause analysis & production firefighting
Description
Role Overview
Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.
Key Responsibilities
1. Cloud Infrastructure — AWS (Primary Focus)
- Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
- Optimize cloud cost, resource utilization, and performance across environments.
- Design high-availability, fault-tolerant systems for streaming workloads.
2. CI/CD Automation
- Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
- Automate deployments for microservices, mobile apps, and backend APIs.
- Implement blue/green and canary deployments for seamless production rollouts.
3. Observability & Monitoring
- Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
- Perform proactive performance analysis to minimize downtime and bottlenecks.
- Set up dashboards for real-time visibility into system health and user traffic spikes.
4. Security, Compliance & Risk Highlighting
• Conduct frequent risk assessments and identify vulnerabilities in:
o Cloud architecture
o Access policies (IAM)
o Secrets & key management
o Data flows & network exposure
• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.
5. Scalability & Reliability Engineering
- Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
- Identify scalability gaps and propose solutions across:
- o Microservices
- o Caching layers
- o CDN distribution (CloudFront)
- o Database workloads
- Perform capacity planning and load testing to ensure readiness for 10x traffic growth.
6. Database & Storage Support
- Administer and optimize MongoDB for high-read/low-latency use cases.
- Design backup, recovery, and data replication strategies.
- Work closely with backend teams to tune query performance and indexing.
7. Automation & Infrastructure as Code
- Implement IaC using Terraform, CloudFormation, or Ansible.
- Automate repetitive infrastructure tasks to ensure consistency across environments.
Required Skills & Experience
Technical Must-Haves
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
- Strong hands-on experience with AWS (core and advanced services).
- Expertise in Jenkins CI/CD pipelines.
- Solid background working with MongoDB in production environments.
- Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
- Strong scripting experience (Bash, Python, Shell).
- Experience handling risk identification, root cause analysis, and incident management.
Nice to Have
- Experience with OTT, video streaming, media, or any content-heavy product environments.
- Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
- Understanding of CDN, caching, and streaming pipelines.
Personality & Mindset
- Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
- Proactive problem solver with ability to think about long-term scalability.
- Comfortable working with cross-functional engineering teams.
Why Join company?
• Build and operate infrastructure powering millions of monthly users.
• Opportunity to shape DevOps culture and cloud architecture from the ground up.
• High-impact role in a fast-scaling Indian OTT product.
We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.
Key Responsibilities
- Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders
- DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization
- Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation
- System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations
- Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems
- Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices
- Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements
Qualifications and Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
- Excellent knowledge with cloud technologies, containers and orchestration.
- Proficiency in scripting and programming languages such as Python and Bash.
- Experience with Linux operating systems and command-line tools.
- Proficient in using Git for version control.
Good to Have
- Experience with Nagios or similar monitoring and alerting systems
- Backend and/or frontend development experience for operational tooling
- Previous experience working in a trading firm or financial services environment
- Knowledge of database management and SQL
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Experience with DevOps practices and CI/CD pipelines
- Understanding of network protocols and system administration
Why You’ll Love Working Here
We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.
Here’s what we offer:
💰 Competitive salary – Get paid what you’re worth.
🌴 Generous paid time off – Recharge and come back sharper.
🌍 Work with the best – Collaborate with top-tier global talent.
✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.
🎯 Performance rewards – Multiple bonuses for those who go above and beyond.
🏥 Health covered – Comprehensive insurance so you’re always protected.
⚡ Fun, not just work – On-site sports, games, and a lively workspace.
🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.
📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.
🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.
🚚 Relocation support – Smooth move? We’ve got your back.
🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.
We work hard, play hard, and grow together. Join us.
(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)
Job Role - DevOps Infra Lead Engineer
About LenDenClub
LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by
market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.
LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.
Why work at LenDenClub
LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.
As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.
Website - https://www.lendenclub.com
Location - Mumbai (Goregaon)
Responsibilities of a DevOps Infra Lead Engineer:
● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.
● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.
● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.
● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.
● Creating technology infrastructure, automation tools, and maintaining configuration management.
● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.
● Implementation and maintaining of CI/CD pipelines.
● Containerisation of applications
● Construct and improve the security on the infrastructure
● Infrastructure As A Code
● Maintaining Environments
● Nat and ACL's
● Setup of ECS and ELB for HA
● WAF and Firewall and DMZ
● Deployment strategies for high uptime
● Setup up monitoring and policies for infra and applications
Required Skills
● Communication Skills
● Interpersonal Skills
● Infrastructure
● Aware of technologies like Python, MYSQL, MongoDB, and so on.
● Sound knowledge of cloud infrastructure.
● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.
● Versed in scripting languages such as Ruby and Shell
● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.
● Knowledge of open source technologies
· 7-15 years’ experience in a telco Service provider environment, planning/configuring/documenting network assets and inventory.
· Demonstrate good technical expertise to vendor equipment : WDM (Ciena / Infinera /Adva), Ethernet, IP (Cisco/Ciena/Nokia/Juniper), Voice (DMS, EWSD)
· Good understanding of WDM and Ethernet technologies.
· Experience of Infrastructure planning and network rollout
· Exposure to Infrastructure element planning / implementation e.g. Copper, Fibre , Racks, Telecom Nodes , Power plants , Transmission Towers etc.
· Proficient in MS-Excel and Visio
· Experience in planning and implementation of large scale network transformation programme
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies, and risk management strategies
Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
Experience with application discovery prefera bly with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
Hands-on Experience with application build/release processes CI/CD pipelines
Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA
Additional Requirements:
Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
Assist Sales and Marketing team in creating sales and marketing collateral
Write whitepapers and technology blogs to be published on social media and Intuitive website
Create case studies for projects successfully executed by Intuitive delivery team
Conduct sales enablement sessions to coach sales team on new offerings
Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
Strong passion for modern technology exploration and development
Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus
Implementation Engineer
Implementation Engineer Duties and Responsibilities
- Understanding requirements from internal consumers about program functionality.
- Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
- Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
- Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
- Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
- Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
- Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
- Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
- Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
- Install, configure, monitor and upgrade applications during installation/upgrade activities.
- Assisting team to identify network issue and help them with respective resolutions.
- Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
- Managing JIRA and tracking tickets to closure and follow-ups with team members.
- Troubleshoot software issues
- Provide on-call support as necessary
Implementation Engineer Requirements and Qualifications
- Bachelor’s degree in computer science, software engineering, or a related field
- Experience working with
- Linux & Windows Operating system
- Working on shell and bat scripts
- SIP/ISUP based solutions
- deploying / debugging Java, C++ based solutions.
- MySQL to install, backup, update and retrieve data
- Front-end or back-end software development for LINUX
- database management and security a plus
- Very good debugging and analytical skills
- Good Communication skills
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description :
- Extensive exp. with K8s (EKS/GKE) and k8s eco-system tooling e,g., Prometheus, ArgoCD, Grafana, Istio etc.
- Extensive AWS/GCP Core Infrastructure skills
- Infrastructure/ IAC Automation, Integration - Terraform
- Kubernetes resources engineering and management
- Experience with DevOps tools, CICD pipelines and release management
- Good at creating documentation(runbooks, design documents, implementation plans )
Linux Experience :
- Namespace
- Virtualization
- Containers
Networking Experience
- Virtual networking
- Overlay networks
- Vxlans, GRE
Kubernetes Experience :
Should have experience in bringing up the Kubernetes cluster manually without using kubeadm tool.
Observability
Experience in observability is a plus
Cloud automation :
Familiarity with cloud platforms exclusively AWS, DevOps tools like Jenkins, terraform etc.
About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable








