Job Overview:
We are seeking experienced dynamic consulting professionals/ strategic thinkers who have worked in the corporate and social sector. As an Engagement Manager at Dhwani Rural Information Systems, you will be responsible for the successful implementation of large-scale programs and will be tasked with setting up and end-to-end management of program PMU from Dhwani’s side. You will work closely with the program owners to ensure that all stakeholders are aligned, and updates are communicated effectively. You will act as a point of contact between the program owners and the internal tech team at Dhwani and be accountable for ensuring the overall delivery of scope and SLAs. Key
Responsibilities:
• Manage and support the implementation and delivery of large-scale and technology-supported multi-stakeholder programs.
• Maintain strong relationships with key clients and stakeholders to ensure customer satisfaction and retention.
• Ensure project objectives align with the client's business goals and objectives.
• Oversee project budget, resources, and timeline to ensure on-time and on-budget delivery.
• Conduct regular project status reviews, and mitigate project risks and issues.
• Facilitate cross-functional collaboration and communication for seamless project execution.
• Develop and implement performance metrics to measure project outcomes and impact.
• Foster a continuous improvement mindset and culture, promoting best practices and innovation in project delivery.
• Report project progress, status, and results to stakeholders and senior management.
• Identify opportunities for improvement in project delivery processes and methodologies and collaborate with internal teams.
• Represent the organization in industry events and forums to build the brand and establish thought leadership.
• Manage business requirement discussions with program owners and report on projects.
• Ensure overall delivery of scope and SLAs and provide monthly updates to program owners.
• Facilitate monthly meetings with program owners and project managers on updates, highlights, challenges, and future plans.
• Own discussions with program owners on tool integration, new features, best practices for data storage, and quality checks. (For Example, mGrant, Power BI, OneDrive, etc)
Essential Technical Requirements:
• Strong research skills (qualitative and quantitative, impact assessments, report writing, log frame design)
• Experience with BI tools like Power BI
• Experience in project management tools and techniques, including project planning, resource allocation, risk management, and stakeholder communication
• Ability to work with cross-functional teams and manage external partners
Essential Non-Technical Requirements:
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with program owners and team members
• Strong analytical and problem-solving skills
• Ability to think strategically and identify opportunities for process improvements
• Excellent organizational and leadership abilities
• High level of motivation and dedication to delivering high-quality work
• Commitment to continuous learning and professional development
• Ability to communicate complex ideas effectively.
• Strong client engagement skills.
• Humility, willingness to listen and learn.
Education:
• MBA or Master's degree in a relevant field such as Management, Development Studies, Economics, or Computer Science, with a minimum of 8-10 years of relevant experience in program management and technology-based projects in the social sector.
• Preference given to candidates with a degree from a reputable institution such as IRMA, APU, IIFM, XIMB, TISS, IIHMR or fellowship from YIF, Anubhav Lecture Series, India Fellow, Indian School of Public Policy, Gandhi, Teach for India, Genpact Fellowship
• Experience working with IT platforms and software solutions is a plus
Keywords:
• Project Delivery
• Engagement Management
• Customer Relationships
• Stakeholder Management
• Risk Assessment
• Resource Allocation
• Schedule Management
• Budgeting and Financial Tracking
• Process Improvement
• Status Reporting
• Communication and Collaboration
• Problem-Solving
• Cross-functional Team Management
• Time Management
• Strategic Planning
• Vendor Management
• Negotiation Skills
• Customer Satisfaction
• Performance Metrics
• Project Management Methodologies
• Data cleaning
• Report writing
• Impact assessments
• Training and training manual development
• Requirements gathering
• Multiple project management
• Fast-paced work environment
• Logical aptitude
• Ownership-taking attitude
• Action/task oriented
• Strong sense of purpose
• Written and presentation skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Dhwani Rural Information Systems
About
Dhwani RIS's journey began in 2012, fueled by a passion for leveraging technology to drive social change. It all started during an internship at the Institute of Rural Management Anand (IRMA), where our founders, Sunandan Madan and Swapnil Agarwal, worked closely with rural NGOs and grassroots organizations. They quickly recognized a significant gap—many of these organizations struggled to integrate technology into their work.
This realization became a mission. They saw the need for a unique approach—one that combined a deep understanding of both technology and the development sector. A one-size-fits-all solution wouldn't work; each organization faced unique challenges. So, they set out to create tailored, context-specific tech solutions to empower these groups, bridging the gap between technology and social impact. This vision became the foundation of Dhwani RIS, where we continue to innovate and drive change.
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Must-haves
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Nice-to-have
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How we work
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- AI-first tooling: We actively use AI to author and maintain tests faster - but we hold a high bar on determinism, readability, and flake-free reliability. Tools accelerate the engineer; they don't replace the engineer's judgment.
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What we offer
Competitive salary, performance bonus, and equity (ESOPs); comprehensive health insurance (self, spouse, parents, children); flexible remote-first culture.
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- Take handover from sales by understanding customers' persona, their pain points and expectation.
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- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
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What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
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What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
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The customer experience team at GLINT is looking for an "sales executive" who is passionate and self driven in reaching out the leads and driving customers and financial growth for the company.
What will you do here ?
- Sourcing new sales opportunities by connecting with inbound leads via calls, chats and if required, via emails.
- Taking care of the entire onboarding process from reaching out to leads, conversation by closing sales and onboarding them into our system.
- Pro-actively involve in cross selling and upselling of GLINT services by understanding the customer requirements.
- Taking ownership on achieving both financial and onboarding targets.
- Closely working with the growth team by providing keysights on the quality of the leads.
The best fit for us
- Atleast 1-3 years of experience in customer faced sales.
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- Cold calling
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The Assistant Vice President is a multi-faceted role requiring the individual to work closely with the AVP/ VP and manage a team of Analysts and Associates. This position will directly report to the Senior Vice President.
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Exposure and experience in advanced Fund Administration and Book-keeping and determining the scope of engagements, delivering project plans to clients, managing timelines, and driving deliverables through plans
What are we looking for?
An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
- Understanding the overall goals of the transaction and client relationships
- Team Management and Leadership:
- Managing/Mentoring a team of Analysts/Associates and reporting to the Senior Vice President
- Driving Projects and Process Improvements
- Monitoring procedures and controls within the team and reviewing and approving the teams work daily within the stated departmental guideline
- Handling accounting of funds and multiple investment companies (SPVs)
- Managing and reviewing projects relating to the calculation of net assets values, reconciliation of capital calls and distributions, partner capital statements, cash, and bank account reconciliation, preparation of monthly/quarterly financial reporting packages, journal entries, calculation of management fees, carried interest and waterfall
- Being efficient in managing the execution of all key aspects of client deliverables
- Communicating directly with senior professionals such as CFOs, controllers, and accounting managers
- Excellent Communication Skills
- Strong grasp of various aspects of finance and an analytical ability
- Commitment and ownership
- Strong eye for detail and ability to multi-task
- Ability to meet client-driven deadlines (demanding hours requiring time management skills)
- High levels of honesty & integrity, ability to lead a team and self-drive are essential
Experience
7 to 12 years of relevant work experience after completion of CA.
Education
CA Mandatory. CS and MBA is not mandatory but ll be helpful
Compensation
The compensation structure will be as per industry standards
Who will you work with?
You will work with a top-notch Finance team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe
for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
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- Preferred from medical industry
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React.js
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Ruby on Rails (ROR)
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon