Engagement Manager

AdPushup is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team which consists of varied personalities plays a key role in the growth of the company.

We have achieved 100% year-on-year growth in the past couple of years and the credit goes to this mix of engineers, marketers, product evangelists, and customer success specialists. In 2021, AdPushup received the Great Places to Work accreditation, which focuses on not just how employees handle work but also on the culture that motivates them to work for a common goal. You can also read our Glassdoor reviews to hear directly from our employees.

As an Account Management Team Lead, you will report directly to the Associate Director and will focus on managing a team of Account Managers, helping them achieve their goals for upscaling the assigned accounts, retention of existing accounts, daily AM health checks, and maintaining a healthy relationship with our publisher POCs. You will also manage a limited number of Strategic Accounts with full ownership of the revenue generation activities. Additionally, you will be managing strategic projects to help improve AM team processes, identify bottlenecks and work towards the overall progress and achievement of the company goals.

Your Day-to-Day Tasks Include:

• Managing a team of experienced Account Managers as direct reports
• Help the team achieve upscaling targets by tracking and closing on open opportunities. Create processes and strategies to help AMs upsell our current products and scale on the existing inventory (QBRs, YBRs, Product updates, etc)
• Achieve retention targets by helping the team maintain a healthy churn rate to ensure a stable and long-term association with the customers
• Identify accounts that need elevated attention and strategize to improve account health
• Have regular 1:1 with team members to chart out growth paths and career progression
• Help in OKR/Incentive planning and conduct appraisal meetings for the team
• Help develop a healthy transparent and friendly environment for all members
• Check CRM to ensure account hygiene is maintained
• Step in wherever required to ensure our customers feel valued and appreciated
• Maintain a healthy Onboarding Success Rate for all new customers by helping the team perform a seamless onboarding experience
• Hire and train new team members
• And much more!!!

You Should Have:

• Strong communication skills
• Ability to get things done and solve any problems which may arise
• The technical bent of mind – the ability to learn new tools on the go and open to constant learning.
• The ability to work in a dynamic environment
• Team management experience with at least 2 years as a TL with direct reportees with AdTech experience
• Excellent attention to detail, strong communication skills, both written and verbal
• Great analytical skills with the ability to make sense of big data
• Hands-on experience on Google Sheets, MS Office Suite

Why Should You Work for AdPushup?

• A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
• Talented and supportive peers who value your contributions.
• Challenging opportunities: Learning happens outside the comfort zone and that’s where our team likes to be - always pushing the boundaries and growing both personally and professionally.
• Flexibility to work from home for a few days in a week: We believe in tangible work done & actual performance, instead of measuring conventional benchmarks such as work hours, clock-in/clock-out, etc.
• Transparency: open, honest, and direct communication with co-workers and business associates.

We prefer candidates from Kerala.

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document

Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills

Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.

The ideal candidate will be responsible for managing a development team and client coordination.

Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.

Desired Candidate Profile:-

• Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
• Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
• Experience in managing only Technical projects
• Excellent communication skill 

How we are different 
 We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.

 Why to join us
 - We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry

Summary
• The project lead is a core member of the agile teams implementing EdTech solutions. These EdTech solutions, ranging across Learning Platforms, Assessment systems, Simulation Training, and Interactive content, are to be fit-for-purpose, efficient, and of high quality.
• The responsibility of the project lead is to guide the overall implementation of the solutions created by the Zeus Learning team and address day-to-day issues related to the client’s business processes

The essence of Role – key accountabilities
• Take charge of the project and help it succeed
• Work with cross-functional teams to create a shared vision
• Coordinate all activities to run the project
• Build product roadmaps, run agile ceremonies and manage stakeholder expectations
• Educate teams about software development processes.
• Be the interaction point between Zeus Learning teams and the client and set correct expectations
• Ensure the product shapes up as envisioned

Requirements
• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.
• Have great negotiation skills