Implementation Manager

Client Relationship Manager – Full-Time

*🏢 Company Name:- Highfly Sourcing

*📍 Location:- Devika Tower, 13th Floor, Room 1320, Nehru Place

*🕘 Job Timing:- 9:30 AM to 6:00 PM

*🍱 Lunch Break:- 1:30 PM to 2:00 PM

*💼 Salary:- ₹10,000 – ₹25,000 (Higher for experienced candidates who meet targets)

We’re looking for an experienced and confident Client Relationship Manager to join our team. If you’re good at handling visa cases, providing guidance to clients, and managing documentation, we’d love to work with you!

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### Key Responsibilities:

* *Client Consultations:- Speak with clients to understand their immigration needs and recommend the most suitable visa type (work, student, visitor, family, etc.).

* *Eligibility Check:- Review each client’s profile and assess eligibility based on the current immigration rules of different countries.

* *Document Preparation:- Help clients gather necessary documents like financial proofs, educational certificates, employment records, etc.

* *Application Support:- Fill out visa forms correctly and ensure all documents are submitted in proper format and within deadlines.

* *Follow-ups:- Track application status and update clients regularly. Handle re-submissions if needed.

* *Legal Awareness:- Stay updated with immigration laws and provide accurate information to clients regarding visa renewals, appeals, or rejections.

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Why Join Us?

* Relaxed work environment with a cooperative team

* Office in a prime location – Nehru Place

* We recognize performance — get paid more if you help us grow!

📞 Don’t hesitate to apply! We’re looking for someone who’s ready to grow with us.

Job Title: Subject Matter Expert (SME) – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 2+ Years

Languages: English & Punjabi

About the Role:

We are looking for a Subject Matter Expert (SME) to support our Operations team. The SME will play a critical role in providing process expertise, guiding teams, and ensuring operational excellence in the service industry domain.

Key Responsibilities:

• Provide deep process expertise and domain knowledge in operations.
• Support the team with issue resolution, escalations, and process clarifications.
• Train and mentor team members on process improvements and best practices.
• Ensure compliance with SOPs, SLAs, and quality parameters.
• Collaborate with Team Leaders and Managers to optimize operational performance.

Skills & Requirements:

• Minimum 2+ years of experience in the service industry / BPO / KPO.
• Strong process knowledge and ability to guide team members.
• Excellent communication in English & Punjabi.
• Problem-solving and analytical skills with focus on quality and compliance.
• Flexible to work in rotational shifts (morning, evening, night).

Job Description:

Experience: 7 -15 Years

Job Description :

Key responsibilities

As an GEN AI Expert [Min 4 + years of relevant exp on NLP, CV and LLMs], you will be responsible for designing, building, and fine-tuning NLP models and large language model (LLM) agents to solve business challenges. You will play a key role in creating intuitive and efficient model designs that enhance user experiences and business processes. The position demands strong design skills, hands-on coding expertise, advanced proficiency in Python development, specialized knowledge in LLM agent design and development, and exceptional debugging capabilities.

• Model & Agent Design: Conceptualize and design robust NLP solutions and LLM agents tailored to specific business needs, with a focus on user experience, interactivity,   latency, failover and functionality.
• Hands-on Coding: Write,test, and maintain clean, efficient, and scalable code for NLP models and AI agents, with a strong emphasis on Python programming.
• Build high quality multi-modal & multi-agents applications/frameworks
• Knowledge on input/output token utilization, prioritization and consumption w.r.t AI agents
• Performance Monitoring: Monitor, optimize LLM agents, implementing model explainability, handling model drift, and ensuring robustness.
• Research Implementation:Ability to read, comprehend, and implement AI Agent research papers into practical solutions. Stay abreast of the latest academic and industry   research to apply cutting-edge methodologies and techniques.
• Debugging & Issue Resolution: Proactively identify, diagnose, and resolve issues related to AI agents, including model inaccuracies, performance bottlenecks, and   system integration problems. Utilize debugging tools and techniques to troubleshoot complex problems in model behavior, data inconsistencies, and deployment errors.
• Innovation and Research:Stay updated with the latest advancements in AI agents technologies,experimenting with new techniques and tools to enhance agent capabilities and performance.
• Continuous Learning: Adaptability to unlearn outdated practices, patterns, technologies and quickly learn and implement new technologies & papers as the ML world evolves. Maintain a proactive approach to staying current with emerging trends and technologies in Agent based solutions (Text & Multi Modal).
• Clear understanding of tool usage and structured outputs in agents
• Clear understanding of speculative decoding and AST-Code RAG
• Clear understanding of Streaming and Sync/Async processing
• Clear understanding of embedding models and their limitations

Tech stack required:

Programming languages: Python

Public Cloud: Azure

Frameworks: Vector Databases such as Milvus, Qdrant/ ChromaDB, or usage of CosmosDB or MongoDB as Vector stores. Knowledge of AI Orchestration, AI evaluation and Observability Tools. Knowledge of Guardrails strategy for LLM. Knowledge on Arize or any other ML/LLM observability tool.

Experience: Experience in building functional platforms using ML, CV, LLM platforms. Experience in evaluating and monitoring AI platforms in production.

We are hiring for Dot Net Full stack developer profile.

Skills: Dot Net Core, Angular, SQL

Experience: 3.5 yrs+

Location: Okhla Industrial Area, Delhi

Interested candidates kindly share cv at jyoti.kaur(at)programming.com

•  Experience as a Full Stack Developer or similar role 

  • Familiarity with common stacks
  • Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, JSON, jQuery)
  • Knowledge of multiple back-end languages (e.g., C#, Java, Python) and JavaScript frameworks (e.g., Angular, Node.js)
  • Excellent communication and teamwork skills.
  • Great attention to details, Organizational skills, An analytical mind
  • Degree in Computer Science, or relevant field.

  Responsibilities 

  • Work with development teams and product managers to ideate software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Develop and manage well-functioning databases and applications
  • Write effective APIs
  • Test software to ensure responsiveness and efficiency
  • Troubleshoot, debug and upgrade software
  • Create security and data protection settings
  • Build features and applications with a mobile responsive design.

   

Your primary focus will be developing web applications and components. You'll implement them with the React.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including backend developers and UX/UI designers. Your commitment to team collaboration, good communication, and a quality product is crucial.

Day-to-day responsibilities include:

1. Developing new user-facing features using React.js and workflows like Redux.
2. Building reusable components and front-end libraries for future use.
3. Translating designs and wireframes in high-quality code.
4. Optimising components for maximum performance across a vast array of web-capable devices and browsers.
5. Integrating APIs for complete functionality.
6. Write technical documentation.

Responsibilities include:

1. Experience developing desktop and mobile applications for a minimum of 2 years.

2. Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

3. Thorough understanding of React.js and its core principles

4. Should have experience with Redux and respective middlewares (eg. redux-thunk or redux-saga)

5. Familiarity with RESTful APIs

6. Knowledge of modern authorization mechanisms, such as JSON Web Token

7. Familiarity with modern front-end build pipelines and tools

8. Ability to understand business requirements and translate them into technical requirements

9. Knowledge of D3.js would be plus

Skills Required: HTML/CSS, Javascript, React.js, Redux.

Required Experience: 2 - 4 year of experience

• 6+ years of relevant engineering work experience and 2+ hands-on management experience.
• Experience with architectural patterns of large, high-scale applications.
• Experience building and leading platforms is a must. Experience with SOA/Microservices with Node.js and Golang is a plus
• Retained, mentored and hired senior engineers and leaders with a track record of building productive engineering teams.
• Been actively involved in setting product strategy.
• Entrepreneurial drive and have hands-on experience in creating products which solve user’s problems

Key Responsibilities:

• The Laravel/CodeIgniter (HMVC) Developer is expected to be able to perform all aspects of the development tasks, including front- end, back- end, and database development.
• Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.
• Must have experience and knowledge in Laravel/CodeIgniter (HMVC)/Symphony Framework.
• The applicant is expected to possess strong problem-solving skills programming, testing and troubleshooting skills.
• Proficiency in Laravel/CodeIgniter (HMVC)/Symphony framework(s), jQuery, JavaScript, AJAX, CSS, HTML, MySQL/Postgre SQL/Mongo DB.
• Eagerness to contribute to a team-oriented environment.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Knowledge of object-oriented programming using HMVC framework.
• Good knowledge of the common Laravel/CodeIgniter (HMVC)/Symphony framework(s) or web server exploits and their solutions.
• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Familiar with REST API's and Integration with third-party API's.
• Hands on Experience in an e-commerce environment would be an added advantage.
• Adhering to project coding standards and recommending improvements.
• Modifying existing software to correct errors, allowing it to function in new operating environments.
• Additional Technical skill set:

• AWS/Azure deployments and architecture.
• Knowledge of Web RTC.
• API
• Financial and Accounting related product knowledge.

Mandatory Skills :

• Laravel/CodeIgniter (HMVC)/Symphony framework(s), CSS, HTML, MySQL/Postgre SQL/Mongo DB, JavaScript, jQuery, AJAX

Education

UG: B.Sc. in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Computers

PG: Any Postgraduate in Any Specialization

Doctorate: Doctorate Not Required.

Job Type: Full-time