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Logistics Executive
at Miko
Logistics Executive
Miko's logo

Logistics Executive

Vaishnavi Rane's profile picture
Posted by Vaishnavi Rane
1 - 4 yrs
₹3.5L - ₹4.5L / yr
Mumbai
Skills
NDR
Reverse logistics
Transportation management
Non-direct routing
Non-functional testing
Logistics
Logistics management
Vendor Management
pick-up coordination,
listing
TMS

Company Description


Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.


Responsibilities:


Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.


- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.


- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.


Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.


- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.


- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.


Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.


- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.


- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.


Performance Monitoring & Continuous Improvement:


- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.


- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.


- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.


Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).


- 1-3 years of experience in logistics operations, transportation management, or a similar role.


- Proven track record of identifying and implementing logistics process improvements.


- Strong analytical skills with proficiency in data analysis tools and techniques.


- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.


- Experience working with transportation management systems (TMS) a plus

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About Miko

Founded
Type
Size
Stage :
Raised funding

About

Founded in 2015, Miko is an advanced consumer robotics innovations lab passionate about bringing the best of technology to young learners everywhere. Home to the world's leading educators, engineers, psychologists and content developers, Miko takes learning to a whole new level through state-of-the-art artificial intelligence, robotics and IoT. The company has a global mindset with offices in the innovation hubs of Silicon Valley and Mumbai. Our latest product, Miko 3, is an AI-powered intelligent robot that uses playful, conversational learning to educate, engage and entertain kids aged 5-10 years. Its personality brings wit and fun into a home in ways that other technology does not. It has an adaptive personality, dozens of emotions, and millions of topics and themes to learn from.
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