
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.
Responsibilities:
Non-Direct Routing (NDR) Optimization:
- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.
- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.
- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.
Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.
- Experience working with transportation management systems (TMS) a plus

About Miko
About
Similar jobs
Job Title: Freight Broker
Department: Logistics
Location: Mohali
Shift: Night Shift
Employment Type: Full-time
Job Summary:
As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.
Key Responsibilities:
Build Relationships:
Develop and maintain relationships with shippers and carriers to understand their needs and preferences.
Load Matching:
Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.
Negotiation:
Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.
Documentation:
Prepare and manage necessary shipping documents, including bills of lading and contracts.
Track Shipments:
Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.
Customer Service:
Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.
Market Research:
Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.
Database Management:
Maintain accurate records in freight brokerage software and databases.
Requirements:
Bachelor’s degree preferred.
Proven Experience with OTR, Drayage.
Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.
Strong communication skills, both verbal and written.
Self-motivated, results-driven, and able to work independently.
Ability to work in a fast-paced and dynamic environment.
The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.
Key Responsibilities
- Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
- Provide daily freight rate updates to concerned internal departments.
- Book vessels and containers in line with shipment schedules and customer commitments.
- Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
- Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
- Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
- Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
- Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
- Track shipments from origin until final delivery at destination and resolve transit-related issues.
- Handle coordination for third-party agency certifications, inspections, and related documentation.
- Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
- Identify, track, and report additional local charges and cost variations to management.
- Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
- Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
- Prepare and maintain daily, weekly, and monthly MIS reports for management review.
Reporting & Documentation
- Conduct periodic reporting of all logistics and shipment-related activities.
- Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
- Prepare reports as required by the Reporting Manager, Directors, or Managing Director.
Ad-hoc & Development Activities
- Assist in ad-hoc logistics and operational activities as assigned.
- Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
- Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.
Skills & Competencies
- Strong knowledge of logistics, shipping, and export/import procedures
- Excellent coordination and communication skills
- Proficiency in MS Excel and MIS reporting
- Good negotiation and cost-control abilities
- Strong problem-solving and troubleshooting skills
- Ability to multitask and work under deadlines
-
Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
-
Need experience with transport cost sheet along with logistics planning.
-
Basic knowledge about transport management system, different truck types, transport automation and technology is essential
-
He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
-
He/She will solve transport / logistics cost sheet in logistics domain
About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.

Hello,
Greetings for the day !!!
We are hiring "Operations & Logistics Executive" for one of the UK based online marketplace @ Bangalore !!!
Position: Operations & Logistics Executive
Introduction:
- It is an online marketplace which offers a refreshing new way to search and order fresh, authentic, and healthy home cooked food.
- It offers a unified way for foodies to find home cooked food and a simple, intuitive way of selling home food for chefs.
- The service is live across the UK and is entering the Indian market
Below are details of the role:
- The operations person will work alongside both internal and external suppliers to ensure smooth and efficient operations
- Manage stock levels, ensure deliveries are dispatched on time
- Manage the working relationship with our logistics provider
- Monitor the routes and ensure they are being run most optimally while holding our logistics provider accountable for any delayed/missed deliveries
- Act as the operational contact between local operations, suppliers, and the logistics companies
- Good communicator in English, Kannada and Hindi
Experience: 2+ years
Work Mode: Hybrid
Working Days: Monday to Friday
Working Shift: General Shift
Location: HSR Layout, Bangalore
Thank You & Regards,
Shraddha Kamble
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills
Job Description
Joining: Immediate
ReDesyn is a merchandise dropshipping company that lets creators launch their
Merchandise at zero upfront cost. Our mission is to let influencers, apps, brands &
Creators monetize their reach using merchandise enabling digital tools.
About Role | Operations Head/Supply Chain Manager
• Managing Supply Chain Operations for a leading B2C eCommerce firm
• Collaborating and directing the activities of all functions involved in the
purchasing, planning, warehousing, and control of materials.
• Complete Understanding of end-to-end supply chain and complex modeling
of workflows for Category
• Provide specific cost reduction and waste removal opportunities within and
across categories
• Identify and articulate strategic importance of metrics as a basis for
managing tradeoffs, improving the customer experience, and making
decisions with internal and external stakeholders
• Leading projects impacting Supply Chain transformation (ordering process,
service levels, inventory, logistics, packaging, etc.)
• Work closely with vendor leadership and/or operations senior leaders on
strategies to reduce cost, lead time, and waste across the end-to-end supply
chain.
• Deliver maximum product availability in the category ensuing healthy
inventory level and optimal supply chain set-up.
• Be solution-oriented & integrate strong and clear data analysis and business
rationale into sound decision-making and problem-solving.
• Ability to manage data and coordinate growing daily order volume.
• Managing and coordinating on-demand manufacturing.
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Tracking, managing and replenishing inventory at all the warehouses and all products of all brands of the company.
- Keeping an eye on the sales targets and making sure that inventory projections are made on a biweekly basis and tallied with the inventory in pipeline to ensure products are never out of stock.
- Managing and optimizing logistics cost constantly by optimizing daily processes and analyzing to find all inefficiencies in the processes currently in use.
- Establishing and enforcing departmental policies in sync with the other teams and their policies to ensure smooth synergy within the organization.
- Overseeing expenses related to packaging and other secondary expenses made by all warehouses and optimizing for any inefficiencies
- Reviewing team performance of all warehouses and solve for any gaps.
What you need to have:
- 1 to 4 years of experience in operations/ logistics.
- Preferably in Ecomm , retail, FMCG Companies
- Bachelor's degree
- Excellent understanding and background working in supply chain and warehouse management









