
Company Description
Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.
Responsibilities:
Non-Direct Routing (NDR) Optimization:
- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.
- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.
- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.
Reverse Logistics (RVP) Management:
- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.
- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.
- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.
Pickup Coordination:
- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.
- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.
- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.
Performance Monitoring & Continuous Improvement:
- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.
- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.
- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.
Qualifications:
- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).
- 1-3 years of experience in logistics operations, transportation management, or a similar role.
- Proven track record of identifying and implementing logistics process improvements.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.
- Experience working with transportation management systems (TMS) a plus

About Miko
About
Similar jobs
The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.
Key Responsibilities
- Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
- Provide daily freight rate updates to concerned internal departments.
- Book vessels and containers in line with shipment schedules and customer commitments.
- Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
- Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
- Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
- Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
- Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
- Track shipments from origin until final delivery at destination and resolve transit-related issues.
- Handle coordination for third-party agency certifications, inspections, and related documentation.
- Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
- Identify, track, and report additional local charges and cost variations to management.
- Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
- Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
- Prepare and maintain daily, weekly, and monthly MIS reports for management review.
Reporting & Documentation
- Conduct periodic reporting of all logistics and shipment-related activities.
- Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
- Prepare reports as required by the Reporting Manager, Directors, or Managing Director.
Ad-hoc & Development Activities
- Assist in ad-hoc logistics and operational activities as assigned.
- Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
- Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.
Skills & Competencies
- Strong knowledge of logistics, shipping, and export/import procedures
- Excellent coordination and communication skills
- Proficiency in MS Excel and MIS reporting
- Good negotiation and cost-control abilities
- Strong problem-solving and troubleshooting skills
- Ability to multitask and work under deadlines
Purchase Engineer will be responsible for sourcing equipment, goods and services and managing vendors.
Roles & Responsibilities:
• Source Raw materials, fabrication & consumable electrical items.
• Run MRP thrice a week for optimal results.
• Raise & issue PO to supplier,
• Ensure on-time supplier delivery;
• Raise debit-note for rejected materials;
• Update stores for returning rejected materials;
• Update pending work order status/report to Suppliers;
• Reviewing, evaluating, consolidating, upgrading and approving purchase requests;
• Track price changes & prepare comparative statements;
• Craft negotiation strategies and close commercial deals with best terms;
• Ensure clear requirements documentation;
• Partner with reliable vendors and suppliers;
• Determine quantity and timing of deliveries;
• Examine & resolve shortages and quality issues; procurement delays;
• Coordinate regularly with Sales, Production, Engineering, Quality, Stores, HR & Admin, Process & Accounts Departments;
• Maintain records/reports as per ISO requirements;
• Work non-traditional hours on weekends and holidays during exigencies;
• Any other task assigned by management;
• Reporting to Dy Manager-Purchase
Key Result Areas/KRAs (annual evaluation across entire Company) for Purchase Engineer:
• Identifying & recommending Suppliers;
• Coordinating with Suppliers by raising Enquiries, Purchase Orders And Receipt Of Materials;
• Follow–up on all Orders placed;
• Analysing the purchase requirements.
• Developing and maintaining systems to procure material.
• Cost Reduction - alternate Vendor Development;
• Handle any related matters to Purchase;
• Responsible for timely passing of the bills;
• Responsible in gathering & sorting related documents for Purchase;
• Responsible for timely delivery of the material.
About the job
We're looking for a 'Supply Chain Executive' who's eager to learn, owns outcomes, and is comfortable wearing multiple hats. Reporting directly to the founder, you'll own end-to-end supply chain operations from production coordination to last-mile fulfilment. Ideal for someone who wants real responsibility early in their career and a front-row seat to how a D2C brand actually runs.
Key responsibilities:
A. Inventory & order management:
1. Manage inventory across Amazon FBA, website, quick-commerce, and office/retail orders
2. Track stock levels and movement; prevent stock-outs and overstocking
3. Handle daily order processing and fulfilment coordination
B. Amazon FBA, marketplaces and Q commerce:
1. Plan replenishment and dispatch to Amazon FBA and Q-comm
2. Monitor stock health, ageing inventory, and timelines
3. Coordinate with marketplace ops for smooth fulfilment
C. Production & vendor coordination:
1. Coordinate demand planning and batch scheduling with production partners
2. Track production timelines; ensure timely warehouse dispatch
3. Support quality checks and packaging readiness
D. Demand planning & forecasting:
1. Support forecasting based on sales trends, launches, and campaigns
2. Plan inventory for promotions, festive spikes, and new SKUs
E. B2B & institutional orders:
1. Manage order processing for B2B, HoReCa, and bulk accounts
2. Coordinate with sales on stock allocation and delivery schedules
F. Process building:
1. Set up scalable supply chain processes and trackers
2. Create SOPs for inventory, order flow, and coordination
3. Continuously improve systems as we scale
G. Cross-functional support:
1. Work with marketing, sales, and finance on launches and reporting
2. Support offline retail fulfilment and ad-hoc ops needs
Why join Hotchaa:
1. Build a department from scratch
2. Work directly with the founder
3. High learning curve, real responsibility
4. Grow with the brand as we scale
Other requirements
Who we're looking for:
1. Minimum 1 year of experience in supply chain, operations, logistics, or D2C/e-commerce
2. Comfortable working in a startup environment with ambiguity
3. Strong execution mindset — gets things done, not just planned
4. Proficient in Excel/Google Sheets; tracking and reporting is core to this role
5. Organized, proactive, detail-oriented, and eager to take ownership
Bonus: exposure to Amazon FBA, D2C brands, FMCG, or food & beverage
Logistics:
- Daily freight rate Update to concerned departments.
- Negotiation of Ocean freight rate and arrange Quotation
- Booking Vessel and Container
- Daily Shipment status updation on excel sheet
- Monitoring the Lift on and Lift out of containers
- Monitoring daily Containers stuffing
- Monitoring the movement of export documents
- Co-ordination with operations team, CHA and Forwarder
- Tracking the shipment till delivery at destination
- Third party agency certifications & coordination
- Monitor freight & transportation invoices & coordinate on the same with Accounts department, CHA,
Forwarder, Vendors
- Reporting and tracking additional local charges
- Handling trouble shooting situations
- Miscellaneous routine tasks
- Follow up with Forwarders for release of D.O & container bookings etc.
- Prepare and maintain daily/Weekly & Monthly MIS Report
Reporting/Filing:
Conduct periodic reporting of all activities
- Manage documentation, filing, and record-keeping
Ad-hoc Activities:
- Assist in Ad-hoc activities
- Preparing reports - as required by Reporting Manager / Directors/ MD
- Develop and update Standard Operating Procedures (SOPs)
- Periodic logistics related visits, & meeting with vendors, CHA, forwarders as & when required by Reporting
Manager for smooth work
Working Relationship:
- External: Customers, Suppliers, and Service Providers
- Internal: Directors, Managing Director Reporting Manager, Assistant, employees from other departments, and
colleagues within the same department
KNOWLEDGE & EXPERIENCE
List educational requirements to qualify for
this position, including Specific Degrees,
Technical Training, Post-High School Course
Work, Field of Study, etc. Any licenses/
Certifications
- Sex: Male
- Age: 25-40 years
- Qualification: Any Graduate and Diploma holder
-
Ideal Experience/ Knowledge
Please list any other key attributes such as
knowledge, skills, or abilities crucial to
fulfilling the position’s duties.
- Post Qualification Experience: 4-5 Years
- Industry Experience: Shipping Line/ Forwarder/CHA
- Advanced skills in Excel and MS Office
- Ability to provide accurate and timely reports to the Reporting Manager and
Directors Experience in implementing company policies and procedures
- Skilled in document management and official correspondence
- Strong communication skills · Excellent interpersonal abilities, with
experience interacting with various levels of staff
- Effective time management and reporting skills
- Strong attention to detail

Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.
-
Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
-
Need experience with transport cost sheet along with logistics planning.
-
Basic knowledge about transport management system, different truck types, transport automation and technology is essential
-
He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
-
He/She will solve transport / logistics cost sheet in logistics domain
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a Warehouse Manager, you will be managing the overall functioning of the warehouse including coordinating with the dispatch department & billing department.
What you need to do:
- Working on the shop floor and ensuring efficient running of the warehouse
- Maintaining the warehouse properly and ensuring material is as per billing
- Being responsible for the day-to-day smooth operations of the warehouse
- Building and mentoring a team of warehouse executives and also leading and monitoring their performance on a day-to-day basis
- Maintaining the industrial equipment and spare parts in the warehouse properly, overseeing their pricing, amending to the repairing needs if any and ensuring FIFO and other processes are being followed
- Recording the various warehouse activities, equipment and spares and reporting the same to the company on a timely basis
- Analyzing risk factors involved, analyzing warehouse safety measures and accident reporting system
- Ensuring adherence to all the standard processes and procedures followed by the company
- Strategizing the functions of the warehouse to yield maximum profit
Desired Candidate Profile
What you need to have:
- 7– 10 years of relevant work experience
- Graduation is a must
- Excellent communication skills
- Excellent knowledge and experience in managing heavy equipment and spares
- Good staff management skills
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
Designation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally








