Reports To: COO Job Overview: Senior Operations Manager holds responsibility for timely and effective delivery of client projects. Responsibilities and Duties: Strategise end to end execution of gigs from customers Overlook recruitment, training and execution of gigs Lead the team for timely and effective completion of gig Qualifications: Pursuing MBA Strong Leadership Skills Effective Communication Skills Ability to Analyse & Strategise
JD – Facilities & Staff Management This role requires the incumbent to manage the households, properties and office premises of the family. The role holder will be expected to manage the admin and HR for the various facilities along with the family’s personal staff. The incumbent will be responsible for 4 houses, 1 office and around 25 staff. The incumbent will also be responsible for end-to-end supervision and coordination for a construction project for the family’s bungalow in Pune. The position is based out of Pune, and will require regular travel between Pune and nearby locations. Roles & Responsibilities • Property management of all the premises & ensuring all premises are clean and well maintained • Managing the lease for any rented properties • Identifying and supervising maintenance of all the properties • Inventory Management for all properties • Engaging, coordinating and supervising various agencies (housekeeping, gardening, maintenance, etc.) to ensure office and household requirements are met • Managing and supervising AMCs and other contracts • Provided admin support for the office, and managing admin across three other properties • Overseeing building projects, renovations or refurbishments • Staff Management and staff training/re-training • Auditing household staff requirements and recruitment of new staff as per requirements • Managing attendance and salary of staff • Grievance management, managing disciplinary issues, etc. of personal staff • Managing household logistics as per requirement • Maintaining MIS and regular tracking and reporting of establishment related expenses • Maintaining MIS and regular tracking and reporting of personal staff related concerns and issues • Managing supplies, healthcare and logistics for the various properties across locations • Supervising and managing a construction project in Pune • Co-ordinating with various agencies for the construction project, and supervising timelines, troubleshooting and completion for the same • Liaising between various agencies to coordinate and supervise projects • Managing special projects for the family as required • Managing and maintaining all the cars belonging to the family Candidate Profile • We are looking for candidates with 4 – 6 years of experience in an HR Admin/Establishment Management/Facility Management or similar role • Candidates must have a graduate degree, candidates with a degree in HR are preferred • Candidates must have basic Excel skills • Candidates who understand and speak Marathi are preferred
Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.
Admin Responsibilities: Act as the point of contact between the executives and internal/external clients. Undertake the tasks of receiving calls, take messages and routing correspondence. Handle requests and queries appropriately Maintain diary, arrange meetings and appointments and provide reminders Make travel arrangements Take dictation and minutes and accurately enter data Monitor office supplies and research advantageous deals or suppliers Produce reports, presentations, briefs and preparing Solution Documents for Managing Director/other Directors. Develop and carry out an efficient documentation and filing system Plan and/book any tickets for travel to the said employees/directors as per requirement. Coordinate with the Bank Account Managers/Relationship managers in opening Bank accounts for Employees, Personal Loans for employees and for generating any company related credit cards as per requirement. Must have knowledge of Marathi Typing. Perform other ad-hoc duties as assigned by the management. HR Responsibilities Maintain employee records (soft and hard copies) Update HR databases (e.g. new hires, separations, vacation and sick leaves) Assist in payroll preparation by providing relevant data, like absences, bonus and leaves Prepare paperwork for HR policies and procedures Process employees requests and provide relevant information Coordinate HR projects, meetings and training seminars Collaborate with the Recruiter to post job ads on careers pages and process incoming resumes Prepare reports and presentations for internal communications Provide orientations for new employees by sharing on-boarding packages and explaining company policies Review and provide employees with necessary benefits that the company provides as a matter of policy. Coordinate with any reimbursements of bills and/claim settlements for employees. Perform other ad-hoc duties as assigned by the management. Requirements This requirement is for a Female Candidates. Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Human Resource Management, Social Science or equivalent. 0 – 2 years of working experience in a similar capacity. Required Language(s): English, Hindi & Marathi. Added advantage of knowing or Experience of Marathi Typing. Possess good working attitude & have strong sense of responsibility. Excellent communication and interpersonal skills.