Compressor- Sales Application Manager

Position name: SAP Technology Specialist L2

Location: Mumbai Andheri East, In Office 

Shift: Rotational Shift (Hybrid-2 days a week-Wed & Thursday)

Role Responsibilities:

• Independently handle complex tasks like system, refreshes, DB upgrades, SAP and DB maintenance tasks, support pack upgrades, performance analysis and troubleshooting.
• Administer the SAP database (perform database upgrades, apply database maintenance, administer database performance, manage database storage, database problem determination and resolution.
• Provide technical and customer support and monitor system performance.
• Perform SAP client administration (create client, copy client, delete client, export/import client).
• Handle application alerts.
• Apply and manage SAP maintenances (hot packages and kernel upgrades) through all systems using a structured methodology.
• Overall System Monitoring (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
• Analysis of ABAP dumps and system logs errors messages and provide solution.
• Implementing SAP OSS Notes as requested from customer and after coordinating with specialist.
• Apply and maintain certificates on SAP ABAP, JAVA, web dispatcher etc.
• Maintain documentation and procedures on all provided Services, in a supportive role.

Skills and qualifications:

Must Have Skills:

• 4 to 8 years SAP BASIS administration experience.
• Hold at least a bachelor's degree in an IT-related field.
• Excellent communication skills (English - verbal and written).
• Extensive knowledge of information technology, and a solid understanding of SAP software, configuration, and maintenance.
• Strong Linux and Windows administration hands-on experience.
• Good knowledge in one or more of the following databases (SQL, MaxDB, DB2, Oracle, HANA, Sybase ASE) and management tools.
• SAP Security (Basic knowledge and understanding)
• Any SAP certifications in NW administration.
• Motivated and quick learner.

Nice to have skills:

•  Constantly improve, continuous education and keeping up to date with the rapidly evolving SAP industry.
• Ability to participate across various teams, cultures, geographies, and time zones.
• Ability to handle multiple tasks simultaneously.
• Innovative problem solving & analysis.
• Good team player.

Benefits 

• Work from Home set-up 
• Comprehensive medical benefits 
•  Gratuity, PF, EPS and Bonus, NPS 
•  Shift Allowances 
• On-call Allowance 
• Health and wellness Allowances 
• Learning and Development Allowances 
• No question asked certification policy. 
• Certification Bounty Bonus

Package:  24.6 LPA.

Skills: The candidate should have a good experience in SAP Basis working on at least two of the databases: HANA, SQL, Oracle, DB2.

About UpSolve

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

What you will do

• Stay informed on new technologies and implement cautiously
• Maintain necessary documentation for the project
• Fix the issues reported by application users
• Plan, build, and design solutions with a mental note of future requirements
• Coordinate with the development team to manage fixes, code changes, and merging

Location: Mumbai

Working Mode: Remote

What are we looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
• Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
• Experience in developing and deploying machine learning models in production environments.
• Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
• Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
• Knowledge of databases and SQL for data storage and retrieval.
• Familiarity with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic team environment.
• Good to have Cloud Exposure

Requirement understanding and elicitation, analysis, data/workflows, contribution to product

projects and Proof of concept (POC)

 Contribute to preparing design documents and effort estimations.

 Develop AI/ML Models using best-in-class ML models.

 Building, testing, and deploying AI/ML solutions.

 Work with Business Analysts and Product Managers to assist with defining functional user

stories.

 Ensure deliverables across teams are of high quality and documented. 

 Recommend best ML practices/Industry standards for any ML use case.

 Proactively take up R and D and recommend solution options for any ML use case.

Total working Experience 

3 to 6 years

Job Location 

Bangalore

Key accountabilities include: 

• Must have 5+ years of experience in 
• Secure web application development using Angular 7+
• Integrating the web application with REST APIs
• Strong logical problem-solving skill
• Must have strong knowledge in debugging the Angular application and REST APIs
• Must have strong knowledge in Data structure, Algorithms and Object-Oriented Programming
• Must have worked on IIS webs server and Angular
• Must have knowledge in data encryption and decryption algorithm using certificates & troubleshooting, SHA-256
• Good in web application debugging and troubleshooting.
• Good web application error log analysis 

Skills

• Angular version 7+
• TypeScript
• JavaScript
• IIS / Tomcat / NGINX
• Data Structure

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

• Java – Spring, Hibernate, Data Structures & Algorithms
  • Knowledge on a Database system.
  3+ years of experience in software development.

Preferably BE/B-Tech engineering degree, but not a must.
• 3 years’ experience developing server-side Java – Spring, Hibernate and REST
• Full-SDLC cycle, with large-scale live roll-out participation as a developer.
• Expert understanding of the object-oriented design and programming concepts
• Good understanding of relational and non-relational database/datastores/caches best practices and challenges
• Have a passion for quality and writing clean, solid, readable code that scales and performs well
• Proficient in Git and familiarity with continuous integration
• A team player who values collaboration, innovation, and inclusion
• Comfortable working in an Agile environment
• Strong verbal and written communication skills

• Very good knowledge of building iOS Apps. 
• Experience in developing iOS SDKs will be preferred 
• Very good knowledge of Swift is mandatory
• Knowledge of Objective C will be an added advantage.
• Good knowledge of interface builder, Core animation, and Object-oriented concepts.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Experience with third-party libraries and APIs.
• The familiarity with frameworks & web technologies.
• Android experience is an added advantage.
• Team handling experience is an added advantage 

• To design and build advanced SDK for cross-platform.
• Client Interaction
• To collaborate with cross-functional teams to define, design, and ship new features.
• To RnD for new features
• To generate wireframes
• To design, develop, test, and implement a custom iOS framework as well as continuous production of new versions of the application.
• To design solutions independently.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Pleasant in communication
• Very good in interdepartmental coordination
• Innovative and out of box thinking
• Self-motivated and creative problem-solving skills

Benefits

•  
• Work from anywhere(remote)
• Internet Allowance
• Medical Insurance Cover