Business Development/Merchant Acquisition Job Description
Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.
Job Description
- Responsible for the overall merchant onboarding operational performance
- Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
- Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
- Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
- Assist sellers through the onboarding process
- Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
- Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
- Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
- Ownership of Day-to-day operations to ensure all deliverables are met
- Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
- Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
- Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
- Ability to understand data trends and make inferences and recommend actions for improvement
To be successful, you must be able to:
- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.
- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.
- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.
- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.
-Influence Sellers by acting as an expert of Carorbis tools and services.
-Use these metrics to guide your work and uncover hidden areas of opportunity.
-Meet or exceed quarterly Seller launches.
-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.
Desired skills and experience:
- At least a Bachelor’s degree from a reputable institution
- At least 1 to 3 years of sales/business development/leads generation experience
- Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
- Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
- Self-driven, proactive, with high levels of urgency and ownership
- Data-savvy; able to present & explain insights to stakeholders
- Strong problem solving, presentation & communication skills
- Strong number orientation
- Resourceful, adaptable, and teachable
- Driven, resourceful and independent
- Experience in acquiring merchants is an advantage
Basic Qualifications and Skills Required
- An understanding of and passion for e-commerce
- Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
- Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
- Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
- Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
- Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
- Ability to work in teams and ultimately focus on delivering results with high standards
About Carorbis
At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least
understood and least transparent industries. Our goal is to simplify buying auto parts for
everyone through our business, education, and community. We are obsessively passionate about it.
If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.
We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Responsibilities:
- Act as the main point of contact for our customers, helping them navigate our SaaS product
- Manage customer onboarding, ensuring smooth implementation and product adoption.
- Monitor customer health metrics and provide proactive outreach to prevent churn.
- Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
- Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
- Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
- Create and deliver product training sessions to customers, ensuring they maximize value from our platform.
Requirements:
- Proven experience in Customer Success or similar role in the SaaS industry.
- Experience in direct customer interactions.
- Excellent communication and relationship-building skills.
- Strong understanding of SaaS products
- Ability to identify customer needs and align them with product capabilities.
- Proactive mindset with problem-solving abilities and the ability to work independently.
- Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
- Have worked with direct interactions with Customer
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Preferred Qualifications:
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1. Channel encoding/Decoding techniques in Digital communication
2. Hands experience on Digital Modulation schemes (BPSK/QPSK/8PSK and QAM)
3. Experience on Digital Filters (FIR/IIR) design and Simulations
4. Hands on experience with Zynq Ultra scale/Kria SoM. Application porting on Peta Linux
5. Experience on FPGA, DSP & ARM Processor
6. Knowledge on SCA Standards
Responsibilities of candidate include:
• Calling and visiting customers
• Collect payment
➢ Demonstrates ownership to resolve challenging customer issues, escalating
when necessary.
➢ Call customers with overdue accounts.
➢ understand and explain benefits of repayment and credit history of
customer.
➢ Correct customer misunderstanding on product policy and terms.
➢ Set up payment plan and follow-up schedule.
➢ Educate customer on consequences for late payment.
➢ Escalate difficult or unusable case to team leaders.
➢ Provide feedback on reason for default to team Leader.
Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages
Age criteria 20 to 29 Years
Location- KR Puram, Bangalore
.NET
C++
Amazon Web Services (AWS)Core Competency:
• Extensiveexperiencewith C#and ASP.net/.NETCore 2.0 / .NET WebAPI coreframework framework • concepts and fundamentals/ MVC and EF. • REST Web services&API Experience • Strong architectural knowledge with two or more of - MicroServices, 12 FactorApplications and • EventDriven architectures • Messaging knowledge(Topics,Queues&PublishSubscribe) • Knowledge of AWS, Docker and Kubernetes • Experience with databasedevelopmentincluding relational databasedesign,SQL, andORM • Agile Delivery experience • Deploying .Net Core web application/api inWindows and Linux • Experience withweb developmenttechnologiesincludingASP.NET, MVC3, EF, HTML,JavaScript, • JQuery, AJAX and CSS,LINQ. • Experience with core Microsoft.Nettechnologiesincluding:WCF, LINQ, and EF • Experience designing and developing enterprise gradesoftware • Experience with source controlmanagementsystems and deployment environment • Experience with debugging, performanceprofiling and optimization. • Comprehensiveunderstandingof object-orientedand service-oriented applicationdevelopment,techniquesand theories • Internallymotivated, able towork proficientlyboth independently and in a teamenvironment • Strong communication skills with both internal team members and external businessstakeholders • Experience with userinterfacedesign and prototyping
Adobe Illustrator
Educational Requirements
- Must possess a diploma/degree/certificate in graphic design / fine art/interface design from a recognized school, institute, or academy (NIFT, NID, Pearl Academy)
Experience: 5+ years, Proven experience with UI / UX / Graphic design with a portfolio of sample projects
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Hard skills
- Experience with web and mobile app design
- Experience creating rapid prototypes
- Team management skill
- Working knowledge of responsive design and grid principles
- Strong typography, layout, and visual design skills
- Working knowledge of industry tools: Photoshop, Illustrator, InDesign, InVision, Sketch
- Working knowledge of the ideation and creation of UI design deliverables: Sitemaps, user flows, wireframes, lo-fi and hi-fi layouts, prototypes
- Ability to innovate and develop out-of-the-box solutions to complex user interaction problems
Soft skills
- Desire to learn and grow as a designer
- Proactive, independent working style
- Excellent communication skills – both spoken and written
- Ability to clearly articulate ideas and concepts
- Strong attention to detail and a keen eye for aesthetics
- Artistic eye for design, user interaction, functionality, and readability
- Strong team player who can collaborate effectively with different stakeholders
- Designers should demonstrate critical thinking and problem-solving skills
- Time-management skills to meet deadlines in a fast-paced environment
- Well organized and well planned (yes, we know this is a big ask!)
- Happy, fun-loving, and imaginative
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- Develop standard UI components and style guides
- Build wireframes and storyboards to conceptualize the design
- Define visual elements, product elements, and overall design
- Taking design briefs to understand requirements
- Effectively communicate your designs to developers and other key stakeholders
- Create and implement interaction models and user interface specifications
- Conduct industry research and stay up-to-date on best practices, competitor UI designs, and emerging technologies
- Conduct, observe, and analyze usability testing sessions
- Conduct user testing of applications, software, and websites
- Develop consistent, intuitive architectures
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- Evaluate and set best practices and standards
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- Collaborate on scenarios, end-to-end experiences, and screen designs
- Work with frontend and backend developers as needed.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon