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Community manager
Realsta Infratech Pvt Ltd's logo

Community manager

khushboo Agarwal's profile picture
Posted by khushboo Agarwal
4 - 10 yrs
₹5L - ₹12L / yr
Gurugram
Skills
Vendor Management
Customer Relationship Management (CRM)
Client Management


Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.


Admin and Office Management:

  • Manage office supplies, equipment procurement, and vendor relations.
  • Organize and maintain leasing documentation and records.
  • Coordinate meetings, appointments, and events for internal and external stakeholders.
  • Handle correspondence via emails, calls, and letters.
  • Oversee facility management to ensure office spaces are clean and organized.
  • Manage the travel desk, petty cash, and promptly resolve administrative issues.
  • Maintain administration reports, vendor invoices, and reconciled ledgers.


Operations and Leasing Management:

  • Coordinate property showings, tours, and inspections for prospective tenants.
  • Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
  • Facilitate lease negotiations and follow up on lease renewals.
  • Track leasing inquiries and maintain a database of potential tenants.
  • Maintain communication with management, staff, and vendors for smooth operations.
  • Manage client relationships and act as a point of contact for operational needs.
  • Monitor budgets, forecasts, and implement checks to mitigate operational risks.
  • Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.


Fitout and Facility Management:

  • Collaborate with tenants and contractors for office fitouts.
  • Ensure compliance with building codes and tenant improvement guidelines.
  • Oversee construction, installation, and inspection of tenant improvements.
  • Schedule and oversee property maintenance, repairs, and service contracts.
  • Handle tenant requests promptly to maintain satisfaction and compliance with regulations.


Vendor and Pantry Management:

  • Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
  • Obtain bids, negotiate contracts, and ensure timely delivery of services.
  • Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
  • Ensure cleanliness and organization of pantry and office spaces after meetings and events.


Tenant Relations and Customer Service:

  • Build and maintain strong relationships with tenants.
  • Address tenant inquiries, concerns, and complaints effectively.
  • Conduct regular meetings and feedback sessions to improve service delivery.
  • Support tenant onboarding and retention efforts throughout the lease term.


Qualifications:

  • Bachelor's degree in Business Administration, Management, or related field.
  • Proven experience in administrative and operational roles, preferably in a client-facing positions.
  • Strong communication, organizational, and multitasking skills.
  • Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
  • Proficiency in MS Office Suite and familiarity with administrative software.
  • Attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Strong leadership qualities and ability to work independently as well as part of a team.



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Realsta Infratech Pvt Ltd

Founded :
2012
Type :
Services
Size :
0-20
Stage :
Profitable

About

Investment Management | Asset Management | Corporate Leasing | Managed Commercial Spaces. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We put our own capital to work alongside our clients in almost every transaction, aligning interests and bringing the strengths of our operational expertise, on ground insights and large scale capital to bear on everything we do.
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