Job description
Company Description
Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.
Admin and Office Management:
- Manage office supplies, equipment procurement, and vendor relations.
- Organize and maintain leasing documentation and records.
- Coordinate meetings, appointments, and events for internal and external stakeholders.
- Handle correspondence via emails, calls, and letters.
- Oversee facility management to ensure office spaces are clean and organized.
- Manage the travel desk, petty cash, and promptly resolve administrative issues.
- Maintain administration reports, vendor invoices, and reconciled ledgers.
Operations and Leasing Management:
- Coordinate property showings, tours, and inspections for prospective tenants.
- Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
- Facilitate lease negotiations and follow up on lease renewals.
- Track leasing inquiries and maintain a database of potential tenants.
- Maintain communication with management, staff, and vendors for smooth operations.
- Manage client relationships and act as a point of contact for operational needs.
- Monitor budgets, forecasts, and implement checks to mitigate operational risks.
- Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.
Fitout and Facility Management:
- Collaborate with tenants and contractors for office fitouts.
- Ensure compliance with building codes and tenant improvement guidelines.
- Oversee construction, installation, and inspection of tenant improvements.
- Schedule and oversee property maintenance, repairs, and service contracts.
- Handle tenant requests promptly to maintain satisfaction and compliance with regulations.
Vendor and Pantry Management:
- Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
- Obtain bids, negotiate contracts, and ensure timely delivery of services.
- Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
- Ensure cleanliness and organization of pantry and office spaces after meetings and events.
Tenant Relations and Customer Service:
- Build and maintain strong relationships with tenants.
- Address tenant inquiries, concerns, and complaints effectively.
- Conduct regular meetings and feedback sessions to improve service delivery.
- Support tenant onboarding and retention efforts throughout the lease term.
Qualifications:
- Bachelor's degree in Business Administration, Management, or related field.
- Proven experience in administrative and operational roles, preferably in a client-facing positions.
- Strong communication, organizational, and multitasking skills.
- Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
- Proficiency in MS Office Suite and familiarity with administrative software.
- Attention to detail and ability to prioritize tasks in a fast-paced environment.
- Strong leadership qualities and ability to work independently as well as part of a team.
About Realsta Infratech Pvt Ltd
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