Vendor Management Executive at ArtyCraftz · Bengaluru (Bangalore) · 0 - 1 years · ₹1L - ₹2.5L / yr · Bootstrapped · Posted 15 Feb 2025

- Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
- Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
- Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
- Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
- Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
- Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
- New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
- Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
- Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
- Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.
Requirements:
- Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
- Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
- Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
- Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
- Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
- Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
- Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

About ArtyCraftz
About
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For this role, we’re looking for a Key Account Manager who can build and scale our vendor base in India. It’s not a traditional account management role - there’s a strong hunting component. You’ll identify and close new vendors, negotiate commercials, onboard them, and then grow their business on Fleek.
The role is Delhi-based, on-site and field-heavy, so you’ll spend significant time meeting vendors and visiting supply hubs.
We’re looking for someone with around 3–5 years of experience in KAM, vendor/seller management, B2B growth or marketplaces, ideally someone who has directly owned acquisition and commercial numbers.
Responsibilities:
- Handle procurement of engineering materials, components, and equipment.
- Identify and negotiate with vendors/suppliers.
- Generate and manage Purchase Orders (POs).
- Compare quotations and prepare comparative statements.
- Coordinate with suppliers for delivery, quality, and payment terms.
- Maintain purchase records and vendor documentation.
- Monitor inventory requirements and ensure timely material availability.
- Coordinate with Production, Stores, Quality, and Engineering teams.
- Develop new vendors and maintain existing vendor relationships.
- Follow company procurement policies and cost-control measures.
Required Skills:
- Procurement / Purchase
- Vendor Management
- Negotiation
- Purchase Order (PO)
- RFQ / Quotation Management
- Vendor Development
- Cost Analysis
- Inventory Management
- MS Excel
- ERP/SAP knowledge
- Engineering materials/components knowledge
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.







