Vendor Management Executive at ArtyCraftz · Bengaluru (Bangalore) · 0 - 1 years · ₹1L - ₹2.5L / yr · Bootstrapped · Posted 15 Feb 2025

- Vendor Outreach: Initiate outbound calls to vendors, introducing the e-commerce platform, and establishing or maintaining relationships.
- Order Confirmation: Communicate with vendors to confirm orders, ensuring accurate product details, quantities, and delivery timelines.
- Issue Resolution: Address and resolve any issues related to orders, payments, or product discrepancies by liaising between vendors and internal teams.
- Feedback Collection: Gather feedback from vendors regarding their experiences with the e-commerce platform, identifying areas for improvement.
- Contractual Agreements: Communicate and ensure vendors adhere to contractual agreements, including pricing, terms, and conditions.
- Inventory Management: Coordinate with vendors to manage and update inventory information, ensuring product availability and accuracy on the platform.
- New Vendor Onboarding: Assist in the onboarding process for new vendors, providing necessary information and documentation requirements.
- Payment Follow-Up: Follow up on payment-related issues, ensuring timely and accurate processing of vendor payments.
- Performance Tracking: Monitor vendor performance metrics, identifying trends and areas for improvement, and providing feedback to vendors.
- Market Intelligence: Gather information on industry trends, competitor activities, and market conditions to provide insights for vendor management strategy.
Requirements:
- Communication Skills: Excellent verbal communication skills, with the ability to convey information clearly and professionally.
- Relationship Building: Strong interpersonal skills to build and maintain positive relationships with vendors.
- Problem-Solving: Ability to identify and solve problems efficiently, especially in the context of order discrepancies or vendor-related issues.
- Detail-Oriented: Attention to detail is crucial, particularly when confirming orders, managing inventory, and reviewing contractual agreements.
- Negotiation Skills: Basic negotiation skills to ensure mutually beneficial terms with vendors.
- Time Management: Efficiently manage time to handle multiple vendor interactions and tasks simultaneously.
- Tech-Savvy: Comfortable using e-commerce platforms, CRM systems, and other tools relevant to vendor management.

About ArtyCraftz
About
Similar jobs (2)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities:
- Handle procurement of engineering materials, components, and equipment.
- Identify and negotiate with vendors/suppliers.
- Generate and manage Purchase Orders (POs).
- Compare quotations and prepare comparative statements.
- Coordinate with suppliers for delivery, quality, and payment terms.
- Maintain purchase records and vendor documentation.
- Monitor inventory requirements and ensure timely material availability.
- Coordinate with Production, Stores, Quality, and Engineering teams.
- Develop new vendors and maintain existing vendor relationships.
- Follow company procurement policies and cost-control measures.
Required Skills:
- Procurement / Purchase
- Vendor Management
- Negotiation
- Purchase Order (PO)
- RFQ / Quotation Management
- Vendor Development
- Cost Analysis
- Inventory Management
- MS Excel
- ERP/SAP knowledge
- Engineering materials/components knowledge
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.






