Marketing Head

Key Responsibilities: -

• Counsel students and parents on academic programs, courses, and career

pathways.

• Understand student requirements and recommend suitable courses or programs.

• Handle inquiries via calls, emails, WhatsApp, and walk-ins.

• Assist students with the admission and enrolment process.

• Maintain accurate records of student interactions in CRM/ERP systems.

• Follow up with prospective students to ensure conversion and enrolment.

• Coordinate with academic and operations teams for smooth onboarding.

• Provide ongoing academic guidance and address student concerns.

• Meet assigned counselling and enrolment targets.

• Participate in seminars, webinars, and career guidance sessions.

Required Skills & Qualifications: -

• Graduate/Postgraduate in any discipline (Education background preferred), MBA,

Psychology, BBA

• Strong communication and interpersonal skills.

• Ability to understand student needs and provide appropriate guidance.

• Basic knowledge of academic programs, career options, and admissions

processes.

• Proficiency in MS Office and CRM tools.

• Target-driven with a student-centric approach.

Key Deliverables (Essential functions & Responsibilities of the Job):

 Maintains MDs appointment schedule by planning and scheduling meetings, conferences,

teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external

meetings based on Calendar information.

 Single Point of contact from MD’s office for all business and administrative tasks/queries.

 Interactions with external agencies on behalf of the MD.

 Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,

Strategizing, Monthly / Quarterly analysis and reviews and other business management

 Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.

Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination

with other department heads for business key parameters movement.

 Preparation of Business presentation for Board.

 Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that

strategic initiatives are driven across the organization and key projects are tracked and monitored.

 Competition Scanning & Analysis of Industry Peers/New business

Key relationships and stakeholders

 Leadership Team

 All Functional Teams – India & UK

mail updated resume with current ctc, expected ctc, notice period

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Responsibilities: 

• Ensure the quality of architecture and design of systems. 
• Functionally decompose complex problems into simple, straight-forward solutions. 
• Analyze and improve data quality and metrics. 
• Fully and completely understand system interdependencies and limitations. 
• Leverage knowledge of internal and industry in design decisions. 
• Assist in the career development of others, mentoring on advanced technical issues and helping managers guide the career growth of their team members. 
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. 
• Skilled in translating high level abstract business requirements into software design, designing systems specifications, standards, and programming 
• Contribute to Architectural blueprints and Design for the software solutions 
• Mentor team on engineering best practices such as writing clean code, designing scalable, reliable and performant software solutions, set and ensure compliance to software quality standards etc. 
• Be a role model for the team with innovative thinking, passion for continuous learning and contributions to the project. 

Qualifications, Skills & Experiences 

• BE / B.Tech /M.Tech in Computer Science or a related field 
• Minimum 7+/5+ years of experience building large scalable systems 
• Minimum 2+ years of recent experience in building products on cloud is a plus 
• Knowledge of asynchronous programming and WebAPI development is required 
• Knowledge and awareness of cloud/ application security is must (OWASP at the minimum) 
• Strong knowledge in OOPS with C#, .Net(or Java) with SQL Server or any RDBMS 
• Strong experience in architecting and building multi-threaded, distributed systems. 
• Strong knowledge of data structures, algorithms, and designing for performance. 
• Ability to achieve stretch goals in a highly innovative and fast paced environment. 
• Extensive experience of mentoring junior engineers to success. 
• Experience with Microservices Architecture is a plus 
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus 
• Hands on experience of building products for unix systems in addition to windows is a plus 
• Excellent Communication 

Responsibilities:

• Generate leads and cold call prospective Partners (Sub-Brokers).
• Arrange business meetings with prospective Partners and work on Partners activation & Client network development
• Advising Partners/Clients to build a strong portfolio into equities.
• Providing the advisory regarding the strategies for securities investment.
• Strive to achieve business targets as per assigned portfolio
• Upsell/Cross sell through Partners.
• Arrange periodical Partner Meets for New Acquisition and generating leads for prospects.
• Have a good understanding of our products and be able to advise others about them
• Interact with partners for product training, advisory to keep partners active & increase revenue.
• Understand and resolve partner query end to end in coordination with technology team.
• Handling Partner Advisory and AUM.

Checklist:

• 1-3 years’ experience as a business development manager, sales executive or a relevant role in BFSI industry
• Basic Knowledge of Equity & Derivatives
• Prior experience of sales of financial products is a must
• Strong Market Understanding and proven sales track record.
• Candidate must have excellent communication skills and negotiation skills.
• Proficient in MIS reporting and other MS-office utilities
• Ability to build rapport
• Confident with a dynamic personality